Job Title: IT Project Manager, Customer Solutions DHL Global Forwarding prioritizes people in its operations. As an IT Project Manager, Customer Solutions, you play a key role in developing and delivering solutions that enhance the customer experience. Are you a dynamic IT professional with project leadership and creative problem-solving skills? If so, this position at our GSC Bogota, Colombia office might be a good fit. Key Responsibilities: - You will manage overall coordination, status reporting, and stability of customer-facing project work efforts to meet agreed-upon time, scope, and resource requirements. - Your responsibilities will include developing and executing project management plans incorporating time, cost, scope, quality, communications, risk, human resources, procurement, and integration. - You must understand and successfully manage interdependencies between multiple related and unrelated projects required for achieving higher organizational objectives. - Your task will be to provide clear and concise project stakeholder communication as well as internal project team communication. - You need to identify issues affecting work progress and recommend solutions. - Partnership with DGF business and IT Product will involve demonstrating DGF visibility solutions capabilities and solution features to end customers and consumers of the solutions. - You are responsible for ensuring alignment of project deliverables and organization's goals and objectives. - You will contribute to ongoing development of project management best practices within the organization. Skills / Requirements: - A Bachelor's degree in IT/Software, computer science, business administration, logistics or any other relevant field is necessary. - Mastery in any other fields is beneficial. - You must have 2+ years' experience working as a Project Manager in complex multinational organizations. - You should be able to handle complex situations with customers and multiple responsibilities simultaneously, balancing long-term projects with immediate demands on operations. - Demonstrated ability to apply IT in solving business problems is essential. - You require excellent written, oral communication and interpersonal skills in English language. - You need keen attention to detail with strong analytical, evaluative, and problem-solving abilities. - You should be able to influence in a team-oriented, collaborative environment. - PMP or Prince2 project management certification is preferred. - Experience in managing or leading external customer-facing projects is beneficial.