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TEAM LEADER - BPO SECTOR

Tiempo Completo

Our mission is to empower our team to innovate and deliver beyond expectations. we are looking for a team leader who embodies company's core values and shares our deep commitment to our clients and team members. if you are driven by a passion for exc...


TEAM LEADER - BPO SECTOR

Compartir facebook empresa peak support descripción de la empresa empresa encargada de brindar soluciones de business process outsourcing departamento bogotá dc localidad remoto tipo de contratación tiempo completo descripción de la plaza our mission...


ACCOUNTS PAYABLE CLERK

Accounts payable clerk location co-bogotá posted date 2 weeks ago(12/28/2023 3:57 pm) job id 2023-3042 # positions 3 category fao job summary the individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. the individual will be responsible for all related tasks associated with invoice and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. responsibilities including working with the migration team on the transition of bpo functions from the various markets to auxis’ costa rica service center. responsibilities process and code invoices accurately and efficiently, ensuring adherence to company policies and procedures. review and verify invoices for appropriate documentation and approvals. communicate with vendors and suppliers to resolve any discrepancies or issues related to invoices or payments. prepare and process payment batches, including checks, wire transfers, and electronic payments, while ensuring accuracy and timeliness. reconcile vendor statements and resolve any outstanding balances or discrepancies. maintain accurate and organized financial records, including invoices, payment documents, and related correspondence. assist in month-end and year-end closing processes, including reconciling accounts payable transactions and preparing reports as needed. collaborate with other departments, such as pu...


SENIOR ACCOUNTS PAYABLE CLERK

Senior accounts payable clerk location co-bogotá posted date 2 weeks ago(12/28/2023 3:37 pm) job id 2023-3040 # positions 1 category fao job summary the individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. the individual will be responsible for all related tasks associated with invoices and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. responsibilities including working with the migration team on the transition of bpo functions from the various markets to auxis’ costa rica service center, as well as supporting the to-be process design, organizational design, technology deployment to support these operations. responsibilities review, process, and code invoices accurately and efficiently, ensuring compliance with company policies and procedures. verify invoices for appropriate documentation, approvals, and accurate general ledger coding. resolve complex issues and discrepancies related to invoices, payments, and vendor accounts. coordinate with vendors and suppliers to address inquiries, resolve disputes, and ensure timely and accurate payments. prepare and process payment batches, including checks, wire transfers, and electronic payments, while ensuring accuracy and adherence to payment terms. reconcile vendor statements and proactively follow up on outstanding balances or discrepancies. analyze...


(AMERICAN ENGLISH) CUSTOMER SUPPORT CONSULTANT (LATAM, REMOTELY)

(american english) customer support consultant (latam, remotely) (american english) customer support consultant (latam, remotely) 3 weeks ago be among the first 25 applicants passionate about the world of tech?
what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? passionate about the world of tech?
what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our customer support consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes what you will do:
provide exceptional customer support via calls, chats, and emails build positive and long-lasting relationships with customers meet team kpis always be up-to-date with cutting-edge technology securely work with customers' sensitive information apply the latest and greatest customer happiness practices maintain working knowledge of our client's products and services communicate with developers and other departments of various it companies
what you need to succeed in this role:
excellent english skills (c1/c2 for both spoken and written) experience in customer service is a must analytical and research skills positive and responsible attitude personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps-download and 40 mbps-upload)
will be a great p...


AUXILIAR DE FACTURACION Y SOPORTE AL CLIENTE | (B885)

Buscamos: **auxiliar de facturacion y soporte al cliente** **requisitos** técnico o tecnológo en carreras afines experiência en facturación comprobada mínima de 2 años manejo de sistemas de facturación excel intermedio manejo de base de datos experiência en servicio al cliente **ofrecemos** contrato directo a término indefinido salario $ 1.300.000 + 162.000 = 1.462.000 prestaciones y todo lo de ley presencial 100% jornada de lunes a viernes adjuntar hv en el momento de aplicar a la oferta laboral tipo de puesto: tiempo completo, indefinido sueldo: $1.300.000 al mes...


SUPERVISOR BPO

We are looking for an operations supervisor to join our team at a global service company! at our company, we believe leadership goes beyond managing teams—it’s about inspiring, challenging, and helping people grow. that’s why we’re seeking an operations supervisor with energy, a passion for customer service, and a drive for continuous improvement. if you thrive on challenges, love motivating others, and want to make an impact in a dynamic environment, this opportunity is for you. additionally, take advantage of the wide range of benefits we offer, including: free english and excel courses for you and a family member access to a compensation fund exclusive discounts, and much more! schedule: monday to friday – full availability note: candidates residing in other cities in colombia who are open to relocating to medellín will receive financial support for accommodation during their first month of stay. what we’re looking for: a passion for problem-solving and developing innovative solutions. a self-starter who strives for excellence in everything they do. motivation to challenge yourself and those around you. a strong sense of responsibility and integrity. a positive attitude and enthusiasm for your work. a commitment to continuous learning and personal growth. a dedication to delivering outstanding customer service and memorable experiences. the ability to work with diverse individuals and foster teamwork. an appreciation for celebrating small achievements along the way. your responsibilities: lead a team of 12 to 18 people, motivating and developing them to reach their full ...


(CLU-424) COLLECTIONS ANALYST ENGLISH REQUIRED

Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/b...


(GW303) ASESORA COMERCIAL - VENTAS CORPORATIVAS

Multinacional panameña de perfimeria y cosmeticos de lujo busca: asesora comercial de ventas corporativas **requisitos**: 1. profesional, publicidad o carreras afines. 2. experiência en venta directa (face to face). 3. apertura de clientes corporativos: empresas, gremios, fondos y cooperativas entre otros. 4. responsable de presupuesto de ventas, informes, kpi´s. 5. persona que le gusten los productos y/o marcas de belleza. condiciones laborales: 1. contrato laboral indefinido. 2. salario mensual: 4.5 millones cop + 1% de comisiones. 3. salario total proyectado, entre 8-10 mlls cop. 4. jornada presencial bogotá d.c. de lunes a viernes tipo de puesto: tiempo completo, indefinido salario: $4.500.000 - $10.000.000 al mes...


DIRECTOR DE PLANTA METALMACANICA DE TANQUES - [KE868]

Empresa metalmecanica fabricante de tanques de almacenamiento busca: **director de planta de producciÓn.** **requisitos**: ingeniero mecanico. **indispensable** experiência especifica en el cargo de 5 años experiência especifica en plantas de estructuras y/o tanques de almacenamiento ofrecemos: contrato directo e indefinido salario: $ 5.000.000 jornada presencial de lunes a viernes tipo de puesto: tiempo completo, indefinido salario: $5.000.000 al mes...


OPERARIA DE ASEO Y CAFETERIA [E-304]

Se requiere operaria de aseo y cafeteria para laborar en oficina experiência 5 años comprobados certificados la experiência debe ser en empresas, oficinas o empresas de aseo. horario: de lunes a viernes jornada laboral: de 7:00 am a 5:30 pm salario: basico: $ 1.359.000 + aux de transp. $ 140.000 total $ 1.499.000 tipo de puesto: tiempo completo, indefinido salario: $1.499.000 al mes...


CONDUCTOR CAMIÓN - AUXILIAR DE BODEGA - [N-939]

**conductor camión / auxiliar bodega** destacada empresa de arquitectura y carpintería de muebles, requiere para su equipo de trabajo, conductor de camión que apoye también como auxiliar de bodega: requisitos y funciones: _no aplicar si no cumple completamente lo siguiente: _ - pase c2 - sin comparendos (se verificara ante las autoridades correspondientes) - mínimo 5 años de experiência. - el conductor ayudará a cargar el camión en la bodega de la empresa y a descargar en el destino. - cuando no este en ruta el camión, la persona ejercerá funciones de auxiliar de bodega. - como aux de bodega, ayudará en todas las operaciones de la bodega, éstas funciones estarán en el contrato de trabajo y no cumplirlas será causal de terminación del mismo. - disponibilidad para trabajar horas extras diurnas, nocturnas, dominicales y festivas (ya que algunos clientes como centros comerciales por ejemplo, solo reciben pedidos en horas de la noche y/o los domingos o festivos). - disponibilidad para entregar pedidos fuera de la ciudad haciendo la respectiva descarga. - dado que se fabrican muebles, el trabajo implica hacer fuerza es decir levantamiento de cargas pesadas. - al terminar la ruta, debe devolverse a la bodega a guardar el camión, es decir, no lleva el camión a la casa. **salario**:$1.100.000 + aux de transporte + horas extras. **contrato**:término indefinido, directamente con la empresa cliente. *envía tu hv si cumples y aceptas todos los requisitos* tipo de puesto: tiempo completo...


[F847] - PUESTO CONDUCTOR CAMIÓN

Requisitos: empresa de arquitectura y carpintería de muebles, requiere conductor de camión: - salario: $ 1.100.000 + aux de transporte + horas extras - contrato: término indefinido. directamente con el cliente actividades a realizar: pase c2 - sin comparendos (se verificará ante las autoridades correspondientes) mínimo 5 años de experiência el conductor ayuda a cargar el camión en la bodega de la empresa y a descargar en el destino. cuando no esté en ruta del camión, ejercerá funciones de auxiliar de bodegacomo aux de bodega, ayudara en todas las operaciones de la bodega, estas funciones estarán en el contrato de trabajo y no cumplirlas será causal de terminación del mismo. disponibilidad para trabajar horas extras diurnas, nocturnas, dominicales y festivas ya que algunos clientes como centros comerciales, por ejemplo, solo reciben pedidos en horas de la noche y/o los domingos o festivos. disponibilidad para entregar pedidos fuera de la ciudad haciendo la respectiva descarga dado que se fabrican muebles, el trabajo implica hacer fuerza es decir levantamiento de cargas pesadas. al terminar la ruta, debe devolverse a la bodega a guardar el camión, es decir no lleva el camión a la casa. ofrecemos: - prestaciones sociales - agradable ambiente de trabajo condiciones del empleo jornada laboral:tiempo completo tipo de empleo:trabajo fijo salario:a convenir cantidad de vacantes:2 requerimientos experiência mínima:5 años sexo:indistinto - disponibilidad para viajar...


DIRECTOR COMERCIAL (M-112)

Profesional en ingeniería industrial, ingeniería mecánica, ingeniería eléctrica, administración de empresas o afines. conocimientos en gerencia comercial, marketing estratégico, administración de negocios (mba) o áreas relacionadas y/o formación complementaria en ventas técnicas, negociación b2b, y gestión de proyectos. mínimo 5 años de experiência en empresas del sector de ingeniería, construcción, hvac o instalaciones eléctricas. experiência demostrable en: desarrollo e implementación de estrategias comerciales b2b. manejo de licitaciones, contratos con el sector privado. gestión de cuentas clave y desarrollo de nuevos mercados. conocimiento del ciclo completo de ventas de proyectos técnicos e industriales. básico mas comisiones. tipo de puesto: tiempo completo, indefinido pregunta(s) de postulación: - en que empresas del sector ingeniería, construcción, hvac o instalaciones eléctricas ha laborado ? experiência: - gerencia de negocios: 1 año (deseable)...


[PZ794] | DIRECTORA COMERCIAL CONSTRUCCIÓN CIVIL Y PROYECTOS

Profesional en ingeniería industrial, ingeniería mecánica, ingeniería eléctrica, administración de empresas o afines. conocimientos en gerencia comercial, marketing estratégico, administración de negocios (mba) o áreas relacionadas y/o formación complementaria en ventas técnicas, negociación b2b, y gestión de proyectos. mínimo 5 años de experiência en empresas del sector de ingeniería, construcción, hvac, instalaciones eléctricas y proyectos. experiência demostrable en: desarrollo e implementación de estrategias comerciales b2b. manejo de licitaciones, contratos con el sector privado. gestión de cuentas clave y desarrollo de nuevos mercados. conocimiento del ciclo completo de ventas de proyectos técnicos e industriales. básico mas comisiones. tipo de puesto: tiempo completo, indefinido pregunta(s) de postulación: - en que empresas del sector ingeniería, construcción, hvac, instalaciones eléctricas o proyectos ha laborado ? experiência: - gerencia de negocios: 1 año (deseable)...


AUXILIAR CONTABLE - SAP [ES988]

**auxiliar contable - sap** destaca empresa del sector de salud, requiere para su equipo de trabajo auxiliar contable: **requisitos**: - manejo de paquete contable sap. - liquidaciones de retención en la fuente, iva, nómina. - conciliaciones bancarias, conocimientos en causación, facturación, cuentas de cobro, entre otros. - excel intermedio - se efectuara prueba técnica contable **salario**: $1.480.000 + prestaciones sociales **horario**: lv (8:00am - 6:00pm) **contrato**: indefinido / directamente con el cliente. **modalidad**:100% presencial **lugar**: chapinero - bogotá *envía tu hv si cumples con los requisitos* tipo de puesto: tiempo completo...


VIRTUAL ASSISTANT/ EXECUTIVE ASSISTANT - COLOMBIA

4 weeks ago be among the first 25 applicants this range is provided by neowork. your actual pay will be based on your skills and experience — talk with your recruiter to learn more. base pay range $700.00/yr - $800.00/yr neowork is currently seeking a diligent and proactive virtual assistant/executive assistant to join our team in colombia. as a virtual assistant/executive assistant, you will provide comprehensive administrative support to senior executives, helping to streamline their day-to-day operations. as an innovative bpo company, neowork is dedicated to offering exceptional administrative support services to our clients. in this role, you will be responsible for managing calendars, scheduling appointments, arranging travel, handling email communications, preparing reports, and executing various administrative tasks that contribute to the efficiency of our clients' operations. the ideal candidate will be detail-oriented, highly organized, and possess outstanding communication skills. you should be able to work independently, manage multiple priorities, and demonstrate a high level of professionalism and discretion. responsibilities
manage executives' calendars and schedule appointments efficiently arrange travel and accommodations for business trips handle email communications and correspondence prepare reports, presentations, and meeting materials conduct research and provide insights as needed coordinate meetings, ensuring all logistical details are managed assist with data entry, document preparation, and administrative tasks provide overall support to ...


IV476 - COLLECTIONS ANALYST - ENGLISH REQUIRED

Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...


COLLECTIONS ANALYST - ENGLISH REQUIRED [WV464]

Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...


COLLECTIONS ANALYST - ENGLISH REQUIRED | [UVX-71]

Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...


COLLECTIONS ANALYST - ENGLISH REQUIRED | [RF-400]

Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...


COLLECTIONS ANALYST - ENGLISH REQUIRED [Z-301]

Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...


(VF828) COLLECTIONS ANALYST - ENGLISH REQUIRED

Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...


COLLECTIONS ANALYST - ENGLISH REQUIRED | [GD-177]

Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...


COLLECTIONS ANALYST - ENGLISH REQUIRED | [H014]

Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...


EP-406 - COLLECTIONS ANALYST - ENGLISH REQUIRED

Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...


(U-952) - COLLECTIONS ANALYST - ENGLISH REQUIRED

Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...


TEAM LEADER - BPO SECTOR

Join to apply for the team leader. bpo sector role at peak support 3 days ago be among the first 25 applicants join to apply for the team leader. bpo sector role at peak support our mission is to empower our team to innovate and deliver beyond expect...


COLLECTIONS ANALYST - ENGLISH REQUIRED

Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunc...


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