Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years, serving a diverse range of industries in over 20 countries and managing more than 15 million endpoints globally. as an account manager, you will play a pivotal role in driving growth by managing client relationships and identifying opportunities to expand our footprint within your assigned territory. you will be responsible for nurturing existing accounts, uncovering new business opportunities, and ensuring the successful delivery of solutions to meet customer needs, all while contributing to the company’s ambitious sales goals. you will work closely with high-level executives (cios, ctos, cisos, etc.), engaging in strategic discussions to articulate the value of the company's solutions, overcome objections, and secure next steps. your role involves a combination of independent prospecting , team collaboration, and leveraging internal resources t...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years, serving a diverse range of industries in over 20 countries and managing more than 15 million endpoints globally. we are seeking a detail-oriented and analytical product data analyst to join our product operations team. you will be responsible for analyzing product data, generating insights, and helping to define kpis that guide product management decisions. this role is a critical link between data-driven insights and the product team, ensuring product strategies are backed by robust data. responsibilities: data analysis & insights: analyze product performance, user behavior, and feature adoption metrics to provide actionable insights to the product team. kpis & metrics: work closely with product managers and product operations to define, track, and report on key performance indicators (kpis) across the product portfolio. dashboards & reporting: ...
Roca alliances is a specialized recruitment firm in the tech/it sector, connecting top talent with leading global companies. we provide customized hiring solutions, ensuring a perfect match for every role. our expertise in industry trends enables efficient, targeted recruitment. committed to excellence, we build lasting partnerships that drive business growth. roca alliances helps organizations thrive by delivering the right professionals for their needs. in this opportunity, we are searching for a lead engineer – oracle fusion cloud application for our medellin office. we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years, and it serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. as a lead oracle engineer, you will be responsible for leading the design, development, and implementation of oracle fusion cloud application solutions and other corporate systems. you will work closely with product team to ensure the successful delivery of high-quality solutions that meet business requirements and enhance operational efficiency. responsibilities lead the design, development, and implementation of oracle fusion cloud applications (erp, scm, and hcm). develop technical specifications and design documents. oversee the integration of oracle fusion cloud applications with other systems. ensure the scalability, performance, and security of applica...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years and serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. we believe in being clear about who we are and what we expect. our success comes from being confident , determined , and responsible . the people who thrive here are those who go the extra mile for our customers and for their own career growth and financial future. summary: we are seeking an experienced and highly skilled senior it network engineer to join our it team. the ideal candidate will be responsible for designing, implementing, and maintaining complex network infrastructures to support the organization’s operations. you will work closely with cross-functional teams to ensure reliable connectivity, security, and performance of our network systems. key responsibilities: design, implement, and maintain scalable network architectur...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years, serving a diverse range of industries in over 20 countries and managing more than 15 million endpoints globally. we are seeking a detail-oriented, proactive and experienced lead qa engineer to join our team. in this role, you will be responsible for identify and mitigate the main risks of our products by defining testing team plans, strategies and monitoring quality metrics. besides, we are looking for a hands-on lead, who can learn and understand the whole picture of the business to prioritize, from the business perspective the main activities of the qa team members. the candidate must have broader experience in manual/exploratory testing techniques and tools. you will work closely with the development and product team members to prevent, identify and resolve issues, ensuring that our products meet the highest standards of quality. key responsib...
We are currently seeking an end-to-end testing analyst for our office located in medellin, colombia . 🗂 type of work: fully onsite (monday through friday) 📍 location: medellin, colombia roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years, serving a diverse range of industries in over 20 countries and managing more than 15 million endpoints globally. we believe in being clear about who we are and what we expect. our success comes from being confident , determined , and responsible . the people who thrive here are those who go the extra mile for our customers and for their own career growth and financial future. 🎯 core values: confident, determined, responsible key responsibilities: 💡 execute end-to-end testing : run comprehensive testing scenarios, ensuring data and transactions flow seamlessly across multiple programs and systems. 📊 test data preparation : coordinate the availability and preparatio...
We are currently seeking a sr salesforce engineer for our office located in medellin, colombia . roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years, serving diverse industries in over 20 countries and managing more than 15 million endpoints globally. in this role you will be responsible for designing, development, and implementation of salesforce solutions that meet the needs of our organization. you will work closely with cross-functional teams to ensure seamless integration and optimization of salesforce within our business processes. key responsibilities 🛠️ solution design: lead the design and development of salesforce solutions, ensuring they meet business requirements and technical standards. 📊 requirement gathering: collaborate with stakeholders to gather and analyze requirements for salesforce implementations. ⚙️ development: architect and build scalable, high-performing solutions using sal...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years and serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. the senior manager for implementation services will be responsible for the effective implementation of all customer-facing projects, leading a team of multi-functional consultants, as well as leading other departmental initiatives to enhance the customer journey. skills & qualifications assist with sales opportunities that will involve meetings, sow creation and rfp responses strong attention to detail with data-focused mindset excellent organization and time management skills understanding of the project management institute (pmi) framework strong leadership, diplomatic and motivational skills, including the ability to lead up, across, and down multiple business and technology organizations effective resource planning and risk manageme...
Roca alliances is a specialized recruitment firm in the tech / it sector, connecting top talent with leading global companies. we provide customized hiring solutions, ensuring a perfect match for every role. our expertise in industry trends enables efficient, targeted recruitment. committed to excellence, we build lasting partnerships that drive business growth. roca alliances helps organizations thrive by delivering the right professionals for their needs. 🌟 we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. 🤖 the company has experienced strong double-digit growth over the years 📈, serving diverse industries in over 20 countries 🌎 and managing more than 15 million endpoints globally. position overview : as a program manager for strategic projects within the product operations team, you will play a critical role in driving and executing high-impact initiatives that support the company’s product strategy and operational efficiency. you will collaborate closely with cross-functional teams, including product, engineering, marketing, sales, customer support, and operations, to ensure alignment, timely execution, and delivery of key projects that support strategic objectives. essential responsibilities : - program management : lead the planning, execution, and delivery of multiple strategic projects across the product operations landscape, ensuring all objectives and timelines are met. - cross-functional leadership : act as the primary liaison between stakeh...
🌍 roca alliances is a specialized recruitment firm in the tech/it sector, connecting top talent with leading global companies. we provide customized hiring solutions, ensuring a perfect match for every role. our expertise in industry trends enables efficient, targeted recruitment. committed to excellence, we build lasting partnerships that drive business growth. roca alliances helps organizations thrive by delivering the right professionals for their needs. 🌟 we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. 🤖 the company has experienced strong double-digit growth over the years 📈, serving diverse industries in over 20 countries 🌎 and managing more than 15 million endpoints globally. 🔍 position overview: as a program manager for strategic projects within the product operations team, you will play a critical role in driving and executing high-impact initiatives that support the company’s product strategy and operational efficiency. you will collaborate closely with cross-functional teams, including product, engineering, marketing, sales, customer support, and operations, to ensure alignment, timely execution, and delivery of key projects that support strategic objectives. essential responsibilities: program management: lead the planning, execution, and delivery of multiple strategic projects across the product operations landscape, ensuring all objectives and timelines are met. cross-functional leadership: act as the primary liaison between stakeholders from...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years and serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. position overview: as a software engineer you will be responsible for designing, developing, and maintaining scalable and high-performance software solutions. you will work closely with cross-functional teams to build robust backend services, optimize system performance, troubleshoot issues, and contribute to the overall architecture of our applications. this role requires expertise in both golang and c#, along with a strong understanding of software development best practices. essential duties and responsibilities: design, develop, and maintain backend services using golang and c#. collaborate with cross-functional teams to define, design, and ship new features. optimize and scale microservices and cloud-based applications. implement b...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years and serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. position overview: we are looking for a lead software engineer looking with experience in full stack engineering to join our technology team. this candidate will work on a cyber security product using cutting edge technologies. the platform is deployed on aws using the most modern devops tools. this is an opportunity to not only code but also work on devops processes for a large-scale saas product on aws with advanced technologies and methodologies. engineers also get an opportunity to interact with customers, evangelize the product, and answer their questions. qualities we care for: passion to work on new technologies. tasks are not just for completion but are considered as an opportunity to learn new things. interested and able to sol...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years, serving diverse industries in over 20 countries and managing more than 15 million endpoints globally. we are seeking a detail-oriented and analytical deal desk analyst to join our fast-paced saas company. the ideal candidate will have a keen understanding of saas pricing, sales processes, and financial analysis. as a deal desk analyst, you will play a crucial role in optimizing deal structures, ensuring compliance, and maximizing revenue while maintaining customer satisfaction. key responsibilities deal structuring and pricing 📊 analyze and structure complex deals to align with company objectives and customer needs. 💵 develop and implement pricing strategies tailored to different market segments and customer profiles. 🤝 collaborate with the sales team to provide guidance on pricing, discounts, and contract terms. deal support 📝 support the sales ...
🌍 roca alliances is a specialized recruitment firm in the tech/it sector, connecting top talent with leading global companies. we provide customized hiring solutions, ensuring a perfect match for every role. our expertise in industry trends enables efficient, targeted recruitment. committed to excellence, we build lasting partnerships that drive business growth. roca alliances helps organizations thrive by delivering the right professionals for their needs. 🌟 we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. 🤖 the company has experienced strong double-digit growth over the years 📈, serving diverse industries in over 20 countries 🌎 and managing more than 15 million endpoints globally. 🔍 position overview: as a product manager for pricing operations within the product operations team, you will play a critical role in driving and executing the pricing strategy in our overall product portfolio. you will oversee the operational aspects of pricing decisions, analyzing market data to optimize pricing structures, and ensuring seamless execution of pricing changes across our product portfolio, often collaborating closely with sales, finance, and product management teams. essential responsibilities support pricing strategy development: conduct market research to identify competitor pricing, customer price sensitivity, and industry trends. analyze cost structures and profitability to inform pricing decisions. develop and implement pricing strategies aligned with overa...
🌍 roca alliances is a specialized recruitment firm in the tech/it sector, connecting top talent with leading global companies. we provide customized hiring solutions, ensuring a perfect match for every role. our expertise in industry trends enables efficient, targeted recruitment. committed to excellence, we build lasting partnerships that drive business growth. roca alliances helps organizations thrive by delivering the right professionals for their needs. 🌟 we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. 🤖 the company has experienced strong double-digit growth over the years 📈, serving diverse industries in over 20 countries 🌎 and managing more than 15 million endpoints globally. 🔍 position overview: the project manager i will play a pivotal role in leading the planning, execution, and completing projects according to strict deadlines and within budget. this includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan. the project manager i will work with the project owners to define the project’s objectives and overseeing quality control throughout its life cycle. 🔑 key responsibilities 📋 develop project plans with timelines, milestones & deliverables ⏳ manage project activities to ensure everything stays on track 🛠️ monitor project progress & resolve any issues that arise 🗓️ coordinate project schedules with leadership & teams 👥 lead project meetings, events,...
🌍 roca alliances is a specialized recruitment firm in the tech/it sector, connecting top talent with leading global companies. we provide customized hiring solutions, ensuring a perfect match for every role. our expertise in industry trends enables efficient, targeted recruitment. committed to excellence, we build lasting partnerships that drive business growth. roca alliances helps organizations thrive by delivering the right professionals for their needs. 🌟 we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. 🤖 the company has experienced strong double-digit growth over the years 📈, serving diverse industries in over 20 countries 🌎 and managing more than 15 million endpoints globally. 🔍 position overview: the scrum master will be responsible for driving cross-functional collaboration, ensuring successful project execution, and delivering high-quality software products on time. your role will involve facilitating scrum ceremonies, coaching the team on agile best practices, and acting as a liaison between the team, product owner. ✨ key responsibilities ✨ 📋 develop and execute program plans aligned with organizational goals. 🚩 define project scope, goals, and deliverables with stakeholders. 🏃♂️ organize and facilitate scrum ceremonies (sprint planning, daily stand-ups, reviews, retrospectives). 📊 manage jira processes, reporting, and dashboards for the engineering team. 📈 track and communicate team progress, velocity, and sprint goals using the best tools and ...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years, serving a diverse range of industries in over 20 countries and managing more than 15 million endpoints globally. we are seeking a detail-oriented, proactive and experienced lead qa automation engineer to join our team. in this role, you will be responsible for identify and mitigate the main risks of our products by defining test automation plans and strategies, always generating and analyzing product quality metrics. besides, we are looking for a hands-on lead, who can define and improve our taf (test automation frameworks), learn and understand the whole picture of the business and technical architecture to prioritize, from the business and technical perspective the main activities of the qa automation team members. the candidate must have broader experience in test automation levels techniques and tools. you will work closely with the developme...
We are glad to share that we are currently hiring recruiters for our office in medellin, colombia. roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with global companies. we are partnering with a global leader in it infrastructure and security management solutions for msps and internal it teams. the company has experienced strong growth, serving industries in over 20 countries and managing more than 15 million endpoints. we seek recruiters to work in the medellín office , hands on the full recruitment cycle for various technical roles. responsibilities include sourcing, screening, interviewing, and networking to attract top talent while promoting our employer brand. we're looking for a motivated and adaptable individual, eager to learn and keep pace with technological developments. requirements: graduated from human resources, psychology or any hr career field is preferred. fully bilingual (english/spanish is a must) more than 2+ years doing the entire recruiting cycle in the colombia market, specifically with experience in medellin (sourcing of candidates, screening, interviewing, doing follow-ups, salary negotiations, closings and onboardings) is a must. experience doing the full cycle recruitment process for all operations, managerial and it positions. proven experience handling recruitment channels and tools, including calls, referrals, pipeline creation, boolean searches, use of ats, job boards, with experience using strategic social networks. experience advertising campaigns, design, creating and publishing job descriptions, w...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years and serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. position overview: the service consultant is responsible for successful consulting project delivery in support of both internal and external customers. this role can take on many aspects from acting as a technical lead for solution implementations to providing best industry practices to customers on new products for their business. this role will work closely with project management to support all consulting services, as well as product management and support to provide best in class service for our customers. the successful candidate is expected to maintain a professional, courteous and customer service focused attitude at all times. if you are an overachiever with proven information technology experience who thrives in a fast-paced en...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years and serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. position overview: we are looking for qa engineers to join the technology team. we are building a cyber security product using cutting edge technologies. the platform is deployed on aws using the most modern devops tools. this is an opportunity to work on a large-scale saas product on aws with modern technologies, processes, and methodologies. qa engineer will be responsible for testing software functionalities using manual and automated tools. they also get an opportunity to interact with customers evangelize the product and answer their questions requirements: 5 years of experience as qa automation engineer is a must. 5 years of experience with aws is a must. understanding of large scale saas based product development and deployment. ...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years and serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. position overview: we are looking for an oracle product owner to drive standards and governance across all the oracle hcm systems globally, leading the maintenance and development for all the products/systems/areas. this role will set strategy/architecture direction, it roadmaps, technical standards, and be a visible business partner, focusing on delivery customer-centric solutions. this role will need to be in the detail, and often act as a business leader, owning data governance, process flows, customer experience, etc. this role requires a strategic thinker with the ability to drive innovation and efficiency across the organization's hr applications. this role requires a deep understanding of hcm processes, strong leadership skills, ...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years and serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. position overview: the qa manager will lead a team of quality assurance professionals to design, implement, and oversee testing processes for software applications with a strong emphasis on cybersecurity. this role requires a strategic thinker who can ensure product quality while mitigating security risks, collaborating closely with development, devops, and security teams. the ideal candidate will have a deep understanding of qa methodologies, software development lifecycles (sdlc), and cybersecurity best practices. key responsibilities: team leadership: manage, mentor, and grow a team of qa engineers, fostering a culture of excellence and continuous improvement. testing strategy: develop and execute comprehensive qa strategies, includi...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years and serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. summary: we are seeking a salesforce support analyst to provide technical support and assistance to end-users of our salesforce platform. the ideal candidate will troubleshoot issues, manage user requests, and ensure data accuracy and system functionality. this role requires strong analytical skills, familiarity with salesforce features, and the ability to communicate technical information to non-technical users effectively. key responsibilities: provide first-line support to users by diagnosing and resolving salesforce issues. manage user accounts, permissions, and security settings within salesforce. identify and escalate complex technical issues to the development team when necessary. conduct data quality audits and perform regular m...
We are currently seeking a salesforce lead engineer for our office located in medellin, colombia . roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years, serving diverse industries in over 20 countries and managing more than 15 million endpoints globally. in this role you will be responsible for designing, development, and implementation of salesforce solutions that meet the needs of our organization. you will work closely with cross-functional teams to ensure seamless integration and optimization of salesforce within our business processes. key responsibilities 🛠️ solution design: lead the design and development of salesforce solutions, ensuring they meet business requirements and technical standards. 📊 requirement gathering: collaborate with stakeholders to gather and analyze requirements for salesforce implementations. ⚙️ development: architect and build scalable, high-performing solutions using s...
Roca alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. we provide tailored hiring solutions, ensuring the perfect match for each role. our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. committed to excellence, we build long-lasting partnerships that drive business success. at roca alliances, we help businesses thrive by delivering the right professionals to meet their needs. this time, we are partnering with a global leader in it infrastructure and security management solutions for managed service providers (msps) and internal it teams, powered by ai. the company has experienced strong double-digit growth over the years and serves a diverse range of industries in over 20 countries, managing more than 15 million endpoints globally. summary: we are seeking a highly motivated and experienced salesforce product manager to join our dynamic team. in this role, you will be responsible for overseeing the development and implementation of salesforce solutions that drive business objectives and enhance user experience. you will work closely with cross-functional teams, including sales, marketing, and technical teams, to ensure successful product delivery and continuous improvement. key responsibilities: product strategy : define and communicate the product vision, roadmap, and strategy for salesforce solutions, aligning with business goals. requirements gathering : collaborate with stakeholders to gather and prioritize product requirements, translating them into actionable...
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