Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about de...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser focused on deliveri...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering special customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of team but can work at speed lead change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role we are excited to announce the opportunity to join our team as a: process & quality apprentice softwareone academy scope: special fixed-term employment contract (internship) | office: medellín | modality: hybrid objective provide support to the organization’s quality management system through process documentation, monitoring, and analysis; participation in internal audits; and collaboration on continuous improvement initiatives. the intern will develop key skills in process management, indicator analysis, and organizational best practices, actively contributing to the strengthening of the quality system while advancing their professional training. responsibilities support the documentation and updating of organizational processes. monitor performance indicators and consolidate reports. participate ...
Why softwareone? el éxito en softwareone no se define por lo que haces para ti mismo, sino por lo que entregas para nuestros clientes, el negocio y para los empleados a tu alrededor. los empleados de softwareone están llenos de energía, son ágiles y están enfocados al máximo en proporcionar una satisfacción al cliente de clase mundial y resultados. nuestros líderes motivan e inspiran a sus equipos y brindan un entorno de trabajo que ofrece niveles increíbles de satisfacción del empleado. somos humildes. nuestros líderes operan con un alto nivel de disciplina, pero pueden trabajar a gran velocidad para gestionar el cambio en una economía global. somos un proveedor global líder de soluciones de tecnología de software y nube de extremo a extremo, con sede en suiza. nuestros 8,700 empleados apoyan a nuestros aproximadamente 65,000 clientes en su transformación digital. ¡queremos contar contigo! puedes realizar tu práctica a través de nuestro programa softwareone academy, el cual te ofrece mejores beneficios que una pasantía en cualquier otra empresa: formación intensiva y continua - el mundo de la informática avanza y no nos quedamos atrás. mentoría - tendrás tu propio mentor para guiarte y ayudarte. involucramiento - los mejores profesionales listos para enseñarte todo lo que desees. programa de inglés - tendrás acceso a una plataforma para subir tu nivel actual hasta llegar a poder conversar de forma fluida. the role nos complace anunciar una oportunidad para unirse a nuestro equipo como: aprendiz de desarrollo de negocios softwareone academy scope: contrato de aprend...
Why softwareone? softwareone is a leading global software and cloud solutions provider that is redefining how organizations build, buy and manage everything in the cloud. by helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – softwareone unlocks the value of technology. the company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. headquartered in switzerland, softwareone is listed on the six swiss exchange under the ticker symbol swon. visit us at the role we are thrilled to announce an opportunity to join our team as: microsoft intune security controls specialist softwareone scope: full-time | office: medellín | on site how a day to day would look like in this role: - manage and secure multiplatform devices using intune, including byod and corporate devices. - design and implement compliance policies and conditional access integrated with azure ad. - manage the application lifecycle and endpoint security, including autopilot and defender. - automate tasks and maintain technical documentation following best practices and compliance standards. what we need to see from you profile: technician/technologist/professional in systems engineering, electronic engineering, software engineering or related careers with extensive experience and knowledge in managing security controls with microsoft entra and intune. required skills: - advanced administration of ...
Why softwareone? success at softwareone is not defined by what you do, but by what you deliver to our customers, to the business, and to the colleagues around you. the employees at softwareone are energetic, agile, and focused on delivering customer satisfaction and world-class results. our leaders motivate and inspire their teams, providing a work environment that offers incredible levels of employee satisfaction. we are humble. our leaders operate with a high level of discipline, but are able to work with speed and manage change in a global economy. we are a leading global provider of end-to-end cloud and software technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role we are pleased to announce an opportunity to join our team as: sales apprentice softwareone full-time | bogotá, colombia | model: hybrid as a sales intern, you will have the opportunity to join a dynamic and multicultural team, where you will develop commercial, communication, and organizational skills in a real work environment. through hands-on tasks and continuous support, you will gain valuable experience in key sales cycle processes—from prospecting to managing commercial information. this role is designed to boost your professional growth and prepare you for future challenges in the business world. you will work closely with professionals in the area to: - prospecting and demand generation: support in cold calling, outreach through various channels, and scheduling mee...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business, and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering special customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we have low ego. our leaders operate with a high level of team but can work at speed lead change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role we are pleased to announce an opportunity to join our team as: marketing apprentice softwareone academy scope: special fixed-term employment contract (internship) | office: bogotá/ medellín/ | hybrid objective develop as a marketing professional by actively participating in the design, execution, and analysis of strategies and campaigns, contributing creative ideas and applying academic knowledge in real business scenarios, with the goal of supporting brand positioning, demand generation, and company growth. other qualities we value - marketing knowledge: understanding of concepts such as market research, segmentation, customer journey, branding, digital advertising, content marketing, and growth marketing. - b2b environment understanding: general knowledge of the b2b buying cycle...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business, and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering special customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we have low ego. our leaders operate with a high level of team but can work at speed lead change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role we are pleased to announce an opportunity to join our team as: it apprentice – support & managed services softwareone academy scope: apprenticeship contract | office: medellín/bogotá | on-site objective train as a professional by supporting high-quality services that provide users with timely and effective solutions to their requests. this includes managing and resolving incidents and requests from various operational areas, and escalating situations promptly through the established channels. what will your day-to-day look like? register and track requests and incidents in ticketing tools (servicenow, jira, etc.). provide first-level technical support (account unlocks, password resets, basic configuration of devices and applications). monitor systems and platforms to detect alerts. escalate incide...
Why softwareone? softwareone is a leading global software and cloud solutions provider that is redefining how organizations build, buy and manage everything in the cloud. by helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – softwareone unlocks the value of technology. the company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. headquartered in switzerland, softwareone is listed on the six swiss exchange under the ticker symbol swon. visit us at www.softwareone.com the role we are thrilled to announce an opportunity to join our team as: microsoft intune security controls specialist softwareone scope: full-time | office: medellín | on site how a day to day would look like in this role: manage and secure multiplatform devices using intune, including byod and corporate devices. design and implement compliance policies and conditional access integrated with azure ad. manage the application lifecycle and endpoint security, including autopilot and defender. automate tasks and maintain technical documentation following best practices and compliance standards. what we need to see from you profile: technician/technologist/professional in systems engineering, electronic engineering, software engineering or related careers with extensive experience and knowledge in managing security controls with microsoft entra and intune. required skills: advanced administration of microsoft intu...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser focused on delivering world class customer satisfaction and results. our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of employee satisfaction. we are humble. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role we are thrilled to announce an opportunity to join our team as: network and firewall administrator softwareone scope: full time-permanent | office: medellín | hybrid model what are the daily responsibilities in this role? create and manage vpn connections (site-to-site and client-to-site) to ensure secure remote and inter-site communication. configure and maintain network devices such as routers, switches, and access points. administer and monitor firewalls (e.g., fortinet, palo alto) to enforce security policies and ensure perimeter protection. apply and update web filtering, application control, and threat prevention rules based on security standards. respond to network incidents and service requests, ensuring timely resolution and documentation. plan, execute, and document infrastructure change...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser focused on delivering world class customer satisfaction and results. our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of employee satisfaction. we are humble. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role we are thrilled to announce an opportunity to join our team as: network and firewall administrator softwareone scope: full time-permanent | office: medellín | hybrid model what are the daily responsibilities in this role? - create and manage vpn connections (site-to-site and client-to-site) to ensure secure remote and inter-site communication. - configure and maintain network devices such as routers, switches, and access points. - administer and monitor firewalls (e.g., fortinet, palo alto) to enforce security policies and ensure perimeter protection. - apply and update web filtering, application control, and threat prevention rules based on security standards. - respond to network incidents and service requests, ensuring timely resolution and documentation. - plan, execute, and document in...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering world class customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our appro ximately 65,000 customers in their digital transformation. the role we are thrilled to announce an opportunity to join our team as: senior sales excellence scope: full-time | office: medellín| hybrid how a day to day would look like in this role: - pipeline & forecast management: tracking opportunities and demand to ensure accurate, up-to-date forecasting. - performance control: monitoring results against targets through regular reviews (mbr/qbr) and data analysis. - process optimization: continuous improvement of the sales operating model, ai adoption, and audit support. - sales support: guiding the team through the end-to-end sales process and ensuring access to key information. - auditing & billing: validating crm data, addressing operational risks, and ensuring accurate billing. - incentives & commissions: reviewing and coordinat...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering world class customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our appro ximately 65,000 customers in their digital transformation. the role we are thrilled to announce an opportunity to join our team as: senior sales excellence scope: full-time | office: medellín| hybrid how a day to day would look like in this role: - pipeline & forecast management: tracking opportunities and demand to ensure accurate, up-to-date forecasting. - performance control: monitoring results against targets through regular reviews (mbr/qbr) and data analysis. - process optimization: continuous improvement of the sales operating model, ai adoption, and audit support. - sales support: guiding the team through the end-to-end sales process and ensuring access to key information. - auditing & billing: validating crm data, addressing operational risks, and ensuring accurate billing. - incentives & commissions: reviewing and coordinating commissi...
Why softwareone? success at softwareone is not defined by what you do, but by what you deliver to our customers, to the business, and to the colleagues around you. the employees at softwareone are energetic, agile, and focused on delivering customer satisfaction and world-class results. our leaders motivate and inspire their teams, providing a work environment that offers incredible levels of employee satisfaction. we are humble. our leaders operate with a high level of discipline, but are able to work with speed and manage change in a global economy. we are a leading global provider of end-to-end cloud and software technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role we are pleased to announce an opportunity to join our team as: sales a pprentice softwareone full-time | bogotá, colombia | model: hybrid as a sales intern, you will have the opportunity to join a dynamic and multicultural team, where you will develop commercial, communication, and organizational skills in a real work environment. through hands-on tasks and continuous support, you will gain valuable experience in key sales cycle processes—from prospecting to managing commercial information. this role is designed to boost your professional growth and prepare you for future challenges in the business world. you will work closely with professionals in the area to: - prospecting and demand generation: support in cold calling, outreach through various channels, and scheduling meetings with pote...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering world class customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our appro ximately 65,000 customers in their digital transformation. the role we are thrilled to announce an opportunity to join our team as: senior sales excellence scope: full-time | office: medellín| hybrid how a day to day would look like in this role: pipeline & forecast management: tracking opportunities and demand to ensure accurate, up-to-date forecasting. performance control: monitoring results against targets through regular reviews (mbr/qbr) and data analysis. process optimization: continuous improvement of the sales operating model, ai adoption, and audit support. sales support: guiding the team through the end-to-end sales process and ensuring access to key information. auditing & billing: validating crm data, addressing operational risks, and ensuring accurate billing. incentives & commissions: reviewing and coordinating commission settlements aligned with ...
Why softwareone? el éxito en softwareone no se define por lo que haces para ti mismo, sino por lo que entregas para nuestros clientes, el negocio y para los empleados a tu alrededor. los empleados de softwareone están llenos de energía, son ágiles y están enfocados al máximo en proporcionar una satisfacción al cliente de clase mundial y resultados. nuestros líderes motivan e inspiran a sus equipos y brindan un entorno de trabajo que ofrece niveles increíbles de satisfacción del empleado. somos humildes. nuestros líderes operan con un alto nivel de disciplina, pero pueden trabajar a gran velocidad para gestionar el cambio en una economía global. somos un proveedor global líder de soluciones de tecnología de software y nube de extremo a extremo, con sede en suiza. nuestros 8,700 empleados apoyan a nuestros aproximadamente 65,000 clientes en su transformación digital. ¡queremos contar contigo! puedes realizar tu práctica a través de nuestro programa softwareone academy, el cual te ofrece mejores beneficios que una pasantía en cualquier otra empresa: formación intensiva y continua - el mundo de la informática avanza y no nos quedamos atrás. mentoría - tendrás tu propio mentor para guiarte y ayudarte. involucramiento - los mejores profesionales listos para enseñarte todo lo que desees. programa de inglés - tendrás acceso a una plataforma para subir tu nivel actual hasta llegar a poder conversar de forma fluida. the role nos complace anunciar una oportunidad para unirse a nuestro equipo como: aprendiz – sales excellence con enfoque en data softwareone academy scope: contr...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering world class customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our appro ximately 65,000 customers in their digital transformation. the role we are thrilled to announce an opportunity to join our team as: commercial excellence analyst – senior level scope: full-time | office: medellín| hybrid how a day to day would look like in this role: - pipeline & forecast management: tracking opportunities and demand to ensure accurate, up-to-date forecasting. - performance control: monitoring results against targets through regular reviews (mbr/qbr) and data analysis. - process optimization: continuous improvement of the sales operating model, ai adoption, and audit support. - sales support: guiding the team through the end-to-end sales process and ensuring access to key information. - auditing & billing: validating crm data, addressing operational risks, and ensuring accurate billing. - incentives & commissions: re...
Why softwareone? success at softwareone is not defined by what you do, but by what you deliver to our customers, to the business, and to the colleagues around you. the employees at softwareone are energetic, agile, and focused on delivering customer satisfaction and world-class results. our leaders motivate and inspire their teams, providing a work environment that offers incredible levels of employee satisfaction. we are humble. our leaders operate with a high level of discipline, but are able to work with speed and manage change in a global economy. we are a leading global provider of end-to-end cloud and software technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role join our sales team! we are eager to learn more about you and explore how, by working together, we can form an exceptional team. account manager digital sales tiempo completo | bogotá - colombia | modelo hibrido we are looking for an account manager with a hunter profile , passionate about generating new business. this person will be responsible for identifying, prospecting, and closing commercial opportunities in the digital environment. the focus will be on opening new markets, positioning innovative solutions, and building strategic relationships with new clients. ideal for professionals with a commercial mindset, consultative skills, and a strong drive to achieve goals. role and responsibilities: prospecting and new business generation - identify and qualify new leads through digital ch...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering world class customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our appro ximately 65,000 customers in their digital transformation. the role we are thrilled to announce an opportunity to join our team as: commercial excellence analyst – senior level scope: full-time | office: medellín| hybrid how a day to day would look like in this role: - pipeline & forecast management: tracking opportunities and demand to ensure accurate, up-to-date forecasting. - performance control: monitoring results against targets through regular reviews (mbr/qbr) and data analysis. - process optimization: continuous improvement of the sales operating model, ai adoption, and audit support. - sales support: guiding the team through the end-to-end sales process and ensuring access to key information. - auditing & billing: validating crm data, addressing operational risks, and ensuring accurate billing. - incentives & commissions: reviewing and ...
Why softwareone? v success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering world class customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role join our services delivery team! we look forward to learning more about you and exploring how, working together, we can build an exceptional team. aws architect full time | location: colombia | hybrid model our people. this is what makes softwareone successful. about the role strong experience in architecting and implementing container-based solutions on aws, using amazon ecs (ec2/fargate) and amazon eks. this role will be responsible for orchestrating kubernetes clusters, optimizing docker images, integrating solutions into ci/cd pipelines, and ensuring observability and security of workloads. additionally, the role involves providing guidance on application modernization and migration, and applying advanced networking practices such as service mesh. a proactive approach to continuo...
Why softwareone? success at softwareone is not defined by what you do, but by what you deliver to our customers, to the business, and to the colleagues around you. the employees at softwareone are energetic, agile, and focused on delivering customer satisfaction and world-class results. our leaders motivate and inspire their teams, providing a work environment that offers incredible levels of employee satisfaction. we are humble. our leaders operate with a high level of discipline, but are able to work with speed and manage change in a global economy. we are a leading global provider of end-to-end cloud and software technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role we are pleased to announce an opportunity to join our team as: data analysis apprentice softwareone full-time | bogotá/medellín – colombia | hybrid model you will support the collection, organization, interpretation, and visualization of data to generate useful insights that contribute to decision-making within the organization. during your training process, you will apply analytical tools and strengthen your skills in logic, critical thinking, and the use of specialized software. you will work closely with professionals in the field to: - collect and clean data from various internal or external sources. - support the organization and structuring of databases. - perform exploratory data analysis to identify patterns, trends, or anomalies. - generate reports and visual dashboards using t...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering world class customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of discipline but can work at speed manage change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. . the role join our services delivery team! we look forward to learning more about you and exploring how, working together, we can build an exceptional team. devops engineer – aws full time | location: colombia | remote model our people. this is what makes softwareone successful. about the role devops engineer with experience in designing and maintaining ci/cd pipelines using aws services and third-party tools. responsible for automating infrastructure using infrastructure as code (iac) tools such as cloudformation, cdk, and terraform; managing containerized environments (ecs, eks, fargate); and ensuring observability through monitoring and logging solutions. will collaborate closely with development and operations teams, applying devsecops practices and agile methodologies, with a strong focus...
Why softwareone? success at softwareone is defined by what you deliver for our customers, the business, and our employees. our employees are energized, agile, and passionate about delivering customer happiness and results. our leaders empower teams and foster a work environment that promotes employee happiness. we operate with humility and teamwork, capable of leading change in a global economy. softwareone is a leading provider of software and cloud technology solutions, headquartered in switzerland, supporting approximately 65,000 customers worldwide with 8,700 employees. the role we are excited to announce an opportunity for a technology & infrastructure project manager in help desk operations at softwareone, based in medellín with a hybrid work model. this is a full-time position. day-to-day responsibilities - lead the implementation of contracted services. - ensure the stability of operations and projects assigned. - establish operational requirements. - propose operational models to optimize processes. - define metrics for operations and projects. - ensure service operation processes are followed. - generate reports for the organization and clients. - develop practical plans with task analysis. - identify areas for continuous improvement. - present and support reports for the business unit and clients. - maintain the financial health of projects. what we need from you profile: systems engineering or related field with proven experience in infrastructure project management. required skills: - experience managing technological projects using pmi and itil method...
Why softwareone? success at softwareone is defined by what you deliver for our customers, the business, and our employees. our employees are energized, agile, and passionate about delivering customer happiness and results. our leaders empower teams and foster a work environment that promotes employee happiness. we operate with humility and teamwork, capable of leading change in a global economy. softwareone is a leading provider of software and cloud technology solutions, headquartered in switzerland, supporting approximately 65,000 customers worldwide with 8,700 employees. the role we are excited to announce an opportunity for a technology & infrastructure project manager in help desk operations at softwareone, based in medellín with a hybrid work model. this is a full-time position. day-to-day responsibilities - lead the implementation of contracted services. - ensure the stability of operations and projects assigned. - establish operational requirements. - propose operational models to optimize processes. - define metrics for operations and projects. - ensure service operation processes are followed. - generate reports for the organization and clients. - develop practical plans with task analysis. - identify areas for continuous improvement. - present and support reports for the business unit and clients. - maintain the financial health of projects. what we need from you profile: systems engineering or related field with proven experience in infrastructure project management. required skills: - experience managing technological projects using ...
Why softwareone? success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about delivering special customer happiness and results. our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of employee happiness. we are low ego. our leaders operate with a high level of team but can work at speed lead change in a global economy. we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation. the role we are thrilled to announce an opportunity to join our team as: on-site support analyst softwareone scope: full-time | office: bogotá | on-site how a day to day would look like in this role: - logging and classification of incidents and requests - resolution of common problems - escalation of complex incidents - providing assistance, support, and guidance to users - performing accurate diagnostics of user-reported issues - handling requests - monitoring and closing incidents and requests - updating the knowledge base what we need to see from you profile: technical or technological training in systems or related fields. experience and knowledge working as a help desk analyst for over one year. required skills: - proven experience in it support or a similar technical support role...
Why softwareone?success at softwareone is not defined by what you do, but by what you deliver to our customers, to the business, and to the colleagues around you. the employees at softwareone are energetic, agile, and focused on delivering customer satisfaction and world-class results. our leaders motivate and inspire their teams, providing a work environment that offers incredible levels of employee satisfaction. we are humble. our leaders operate with a high level of discipline, but are able to work with speed and manage change in a global economy. we are a leading global provider of end-to-end cloud and software technology solutions, headquartered in switzerland. our 8,700 employees support our approximately 65,000 customers in their digital transformation.the rolewe are pleased to announce an opportunity to join our team as:software development apprentice – focus on functional process analysissoftwareonefull-time | bogotá/medellín – colombia | hybrid modelyou will actively support the understanding of business processes by participating in interviews with clients or users to identify their needs. your main objective will be to translate these requirements into clear and structured technical documentation that serves as the foundation for the development of technological solutions. this role combines skills in analysis, communication, and structured thinking, bridging the gap between the business world and the technical environment.you will work closely with professionals in the field to:participate in requirement-gathering sessions with clients or users.understand busin...
Why softwareone? el éxito en softwareone no se define por lo que haces para ti mismo, sino por lo que entregas para nuestros clientes, el negocio y para los empleados a tu alrededor. los empleados de softwareone están llenos de energía, son ágiles y están enfocados al máximo en proporcionar una satisfacción al cliente de clase mundial y resultados. nuestros líderes motivan e inspiran a sus equipos y brindan un entorno de trabajo que ofrece niveles increíbles de satisfacción del empleado. somos humildes. nuestros líderes operan con un alto nivel de disciplina, pero pueden trabajar a gran velocidad para gestionar el cambio en una economía global. somos un proveedor global líder de soluciones de tecnología de software y nube de extremo a extremo, con sede en suiza. nuestros 8,700 empleados apoyan a nuestros aproximadamente 65,000 clientes en su transformación digital. ¡queremos contar contigo! puedes realizar tu práctica a través de nuestro programa softwareone academy, el cual te ofrece mejores beneficios que una pasantía en cualquier otra empresa: - formación intensiva y continua - el mundo de la informática avanza y no nos quedamos atrás. - mentoría - tendrás tu propio mentor para guiarte y ayudarte. - involucramiento - los mejores profesionales listos para enseñarte todo lo que desees. - programa de inglés - tendrás acceso a una plataforma para subir tu nivel actual hasta llegar a poder conversar de forma fluida. the role nos complace anunciar una oportunidad para unirse a nuestro equipo como: aprendiz – sales excellence con enfoque en data ...
Why softwareone? v success at softwareone is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. softwareone employees are energized, agile and are laser passionate about ...
Why softwareone? success at softwareone is defined by what you deliver for our customers, the business, and our employees. our employees are energized, agile, and passionate about delivering customer happiness and results. our leaders empower teams a...
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