Quality analyst (full remote within colombia) quality analyst (full remote within colombia) at leadtech, we've been redefining digital businesses since 2009, creating innovative online solutions that reach millions of users every month. with a divers...
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This is a remote position. role name: bookkeeper schedule: part-time, flexible hours within client's business hours (20 hours a week) flexible scheduling client timezone: arizona (mountain time) this is an excellent opportunity for an experienced bookkeeper to become an integral part of a successful restaurant operation's financial team. you'll play a crucial role in maintaining the financial health of this growing hospitality business while enjoying the flexibility of remote work and a schedule that fits your lifestyle. working directly with quickbooks online, you'll ensure accurate financial records and support the business owners in making informed decisions about their operations. this position offers the perfect blend of steady, meaningful work with the excitement of supporting a dynamic restaurant environment. responsibilities perform comprehensive weekly bookkeeping tasks using quickbooks online to maintain accurate financial records execute precise journal entries and ensure proper categorization of all restaurant transactions conduct thorough monthly bank reconciliations to maintain financial accuracy maintain detailed and organized financial records specific to restaurant and bar operations handle additional administrative tasks as needed to support business operations provide reliable bookkeeping support that enables business owners to focus on growing their establishment requirements 2-3 years of proven bookkeeping experience with demonstrated accuracy and attention to detail advanced proficiency in quickbooks online with...
Responsibilities: customer-centric focus: develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients collaborate with customers to define and track key performance metrics and ensure they are meeting their objectives provide regular updates, reporting, and quarterly business reviews to customers and five9 leadership on customer success and engagement identify and address any potential issues or risks that may impact customer satisfaction or retention strategic thinking : understand customer business goals and challenges to align five9 solutions that drive success and value for the customer proactively identify and address customer issues or concerns, and provide effective solutions use data and analytics to track and measure customer success metrics cross-functional collaboration: work closely with internal teams including professional services, product, and support to ensure customer satisfaction and retention coordinate with sales and tams on increased business opportunities within the account base key qualifications: bachelor's degree in a related field or 5 years of equivalent work experience proven experience in customer success, account management, or a related role excellent communication and interpersonal skills strong problem-solving and analytical abilities must be self-directed and self-motivated proven ability to manage multiple projects at a time while paying strict attention to details ability to work in a fast-paced and dynamic environment familiarity with contact center...
Vacancy: warehouse and dispatch assistant location: bucaramanga company: leading pharmaceutical logistics operator offimÉdicas sa at offimÉdicas sa , a company with a national presence and recognized as a leading pharmaceutical logistics operator , we are looking for warehouse and dispatch assistants with experience and a passion for logistics. candidate profile: experience in logistics processes: picking, packing, and storage of merchandise. agile, dynamic, responsible person with an excellent attitude. ability to work in a team and achieve objectives. working conditions: salary: $1,600,000 + social benefits. working hours: monday to saturday. rotating shifts: 6:00 am to 2:00 pm and 2:00 pm to 10:00 pm 46 hours per week. availability to work overtime. direct fixed-term contract with offimÉdicas sa what do we offer you? a work environment with high learning potential, job stability, and real growth opportunities within a constantly expanding company. if you're interested, send us your resume. we want to meet you and have you join our team!...
At bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. about the role: we are looking for a data analytics tech lead to join our team. this professional will be responsible for maintaining the integrity of our data process, including origination, acquisition, flow, and processing. what you’ll do: - perform data analysis, involving navigating and reviewing large data sets, learning and researching application data management function, and reporting. - perform investigations into monitoring and system-generated alerts/escalations relating to potential failures in the service environment. - interact with internal technical engineers and external 3rd party vendors to troubleshoot and resolve complex issues. - apply and develop knowledge of advertising technology, especially dsp operations, and digital advertising process. - help define and test automation of manual processes. - perform daily, weekly and monthly monitoring on reports and workflows to ensure operations are not interrupted. - work across teams, such as development, product management, and finance groups to...
Thumbnail designer for youtube when you apply, please make sure the subject line is: "i actually read the instructions" who we're looking for you're a creative and innovative designer with a talent for creating scroll-stopping thumbnails that drive video views and channel growth. you understand the youtube ecosystem and how visual elements impact click-through rates. your expertise in graphic design and proficiency with industry-standard software is matched by your ability to work efficiently within tight deadlines. as our youtube thumbnail designer, you'll be responsible for creating visually compelling thumbnails that not only capture attention but convert browsers into viewers. you understand the nuances of the real estate niche and can translate content strategies into visuals that resonate with target audiences. what you'll do design 10-20 high-quality thumbnails per week (40-80 per month) with a 24-48-hour turnaround time create and maintain client-specific visual branding systems for real estate professionals develop a/b testing variations and execute rapid design iterations based on performance data optimize thumbnails for youtube search and browsing behavior to maximize ctr collaborate with video editors and strategy teams within a production pod system implement brand style guides and manage digital assets effectively support client goals of 100-1000 subscriber growth per month what you'll bring a minimum of 2 years of experience in graphic design, with a portfolio showcasing youtube thumbnails proficiency in photoshop, illustrator, figma, and other industry-stand...
Top reasons to work with tdcx attractive remuneration, great perks, and performance incentives comprehensive medical, insurance, or social security coverage world-class workspaces engaging activities and recognition programs strong learning and development plans for your career growth positive culture for you to #bemore at work easy to locate area with direct access to public transport flexible working arrangements be coached and mentored by experts in your field join a global company, winner of hundreds of industry awards what is your mission? provide excellent support experience to customers via all relevant communication channels. identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance to our service standards. provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. deliver the best services to customers to ensure the highest customer satisfaction with the right procedures build sustainable relationships and engage customers by taking the extra mile any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the quality management system of tdcx...
About this position at henkel, you can build on a strong heritage and leadership positions in both industrial and consumer businesses to reimagine and improve life every day. if you like to challenge the status quo, join our community of more than 47,000 pioneers around the world. our teams at henkel consumer brands help transform entire industries and provide our customers with a competitive advantage through different products. with our trusted brands, cutting-edge technologies and disruptive solutions, you'll have countless opportunities to explore new paths and develop what makes you fit. grow within our forward-thinking businesses, our diverse and vibrant culture and find a place where you simply belong. all to make your mark and achieve more sustainable growth. what you´ll do manages indirect trade investment. create the promotional plan for the different sub channels. boosts national brand activation campaigns by prolongation to customer. gains new consumers / shoppers for henkel brands via campaigns. manages social media channels of henkel customers. briefs pos-agencies. coordinates and monitors the execution of sales activities. collects and analyzes information to identify opportunities. what makes you a good fit professional degree in business administration, business, or similar fields. commercial experience in consumer goods companies. experience and knowledge of traditional channels. knowledge of trade marketing strategies. knowledge of tools such as power bi, excel, and nielsen analytics. some perks of joining henkel flexible work scheme with flexible hours...
Job description: this position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and hipaa regulations. essential job functions: completes release of information requests including retrieving patient’s medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity. date stamps all requests and highlights pertinent data to facilitate processing. validates requests and authorizations for release of medical information according to established procedures. performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. maintain equipment in excellent operating condition (inside and out). provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems. may receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client. maintains a neat, clean, and prof...
Job description the sr. payroll analyst – latam supports end-to-end payroll processing across multiple latin american countries. this role ensures the accurate and timely execution of payroll, compliance with local regulations, and effective collaboration with internal teams and external vendors. the ideal candidate brings 3–5 years of experience in latam payroll and is eager to grow within a dynamic, cross-functional environment. what you will do execute monthly payroll processes for assigned latam countries. validate payroll inputs, ensure accurate calculations, and coordinate timely disbursements. maintain payroll records and respond to employee inquiries. ensure compliance with local tax and labor regulations. support internal audits and sox control activities. assist with statutory filings and reconciliations. partner with hr, finance, and external payroll providers to ensure smooth operations. support the transition to shared services and process improvements. collaborate with the accounting team on payroll-related journal entries and reconciliations. generate payroll reports and dashboards for internal stakeholders. identify trends and recommend process enhancements. work with platforms such as workday, adp, dayforce, or sap. contribute to the documentation of payroll procedures and sops. who you are 3–5 years of payroll experience in latam countries. (argentina and chile preferred) proficient in english and spanish strong understanding of local payroll regulations and compliance. proficiency in excel and familiarity with hris/payrol...
Annex it solutions is one of the leading it placement & service providing company in canada. no previous it background is required we provide training & placement assistance for those who want to build their career in it field. the role you will be responsible for : writing well-designed, testable and efficient code. gathering and evaluating user feedback. working as a part of a dynamic team to deliver winning products. providing code documentation and other inputs to technical documents. supporting continuous improvement by investigating alternatives and new technologies and presenting these for architectural review. troubleshooting and debugging to optimise performance. ideal profile you possess a degree/diploma in computer science, engineering or related field. you have at least 1 year experience, ideally within a engineering or software engineer role. you have working knowledge of apache airflow, apache hadoop, aws (s3, emr, redshift, glue) and shell scripting you possess strong analytical skills and are comfortable dealing with numerical data you are a strong team player who can manage multiple stakeholders you are adaptable and thrive in changing environments what's on offer? work alongside & learn from best in class talent flexible working options leadership role...
Work type: office/remote technical level: manager job category: business development n-ix is a software development service company that helps businesses across the globe develop successful software products. founded in 2002, n-ix has come a long way and increased its presence in nine countries - poland, romania, ukraine, bulgaria, sweden, malta, the uk, the us, and colombia. today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and fortune 500 companies. we are looking for key accounts engagement manager to join our team business development team. the pipeline of potential prospects includes enterprise-size, fortune 100 and fortune 500 companies, and requires direct interaction with clients’ top executives and decision-making stakeholders. kaem shall strongly drive sales process, get things done with regards to final sales deliverables, support sales company standards and practices, maintain selling behaviors, create positive work climate and foster accounts growth and further development. duties and responsibilities : strong sales process management within the assigned sales team, internal and external stakeholders; building sales strategy, it’s execution and monitoring full responsibility over the conversion rate and deal closure. evaluate sales goals and achieve sales results strong sales risks identification and escalation; ability to advise and execute risk mitigation plan work in tight partnership with n-ix leadership in execution of company’s strategy and maximizing opportunities overseeing and partic...
Sanofi business services (sbs), one of the 5 pillars of sanofi’s business services organization, is setting up a new captive business services centre in bogota to provide account-to-report, integrated order-to-cash. with respect to integrated order-to-cash (io2c) the business services centre will be covering the following areas of the process: order management customer master data credit risk & collections cash application customer contact management revenue & receivables accounting the main purpose of this particular role is to: setting-up the business cases & scenarios supporting decisions in continuous improvements in term of processes and solutions (systems & automation) and operating model changes, in line with core model and performance targets and the play-to-win strategy for the end-to-end activities ci2c process. influence the io2c leadership team and gpls on initiatives, proposal, solutions. act as subject matter expert role in continuous improvement methodologies to collaborate with global process owners and leads (gpos & gpls), stream managers and team leads to support the design and implementation of improvements and / or o2c projects foster a continuous improvement culture by promoting identification of process improvement opportunities through process simplification & elimination of low value-added activities. facilitate continuous improvement trainings to the hub community to promote the culture of continuous improvement. enhance continuous improvement trainings for the order to cash organization. be otc process key user lead for the sap platforms/continent,...
Join tether and shape the future of digital finance at tether, we’re not just building products, we’re pioneering a global financial revolution. our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and atms—to seamlessly integrate reserve-backed tokens across blockchains. by harnessing the power of blockchain technology, tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. transparency is the bedrock of everything we do, ensuring trust in every transaction. innovate with tether tether finance: our innovative product suite features the world’s most trusted stablecoin, usdt , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. but that’s just the beginning: tether power: driving sustainable growth, our energy solutions optimize excess power for bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. tether data: fueling breakthroughs in ai and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like keet , our flagship app that redefines secure and private data sharing. tether education : democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. tether evolution : at the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and ...
Requisition id: 228163 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose the purpose of this role is to assist with technical advisory for power platform products, support change promotion processes based on azure devops pipelines, collaborate with teams of managers, specialists, and technology analysts, prepare it operation reports, manage on-prem infrastructure servers, and maintain the optimal configuration of platforms to ensure compliance with bns global security policies. accountabilities assist with technical advisory for initiatives that use one of the power platform products, such as power apps, power automate, and copilot studio. support change promotion processes based on azure devops pipelines to promote new changes on power platforms applications. collaborate with teams of managers, specialists, and technology analysts, providing support and assistance within the guidelines and organization expectations. prepare it operation reports, maintaining communication and stakeholders’ expectations aligned with team objectives. manage on-prem infrastructure servers that are part of managed technologies by gtep enterprise platform for power platform operations. maintain the optimal configuration of platforms, ensuring compliance with bns global security policies, recording these changes in internal contro...
Sanofi business services (sbs), one of the 5 pillars of sanofi’s business services organization, is setting up a new captive business services centre in bogota to provide account-to-report, integrated order-to-cash as well as hr services. with respect to integrated order-to-cash (io2c) the business services centre will be covering the following areas of the process: customer master data, pricing & commercial conditions order management credit management collections & account receivables management cash application claims & disputes management ar monthly closing and reporting the purpose of this role is to: secure invoice booking & revenue recognition, perform ar monthly closing and reporting services to the in-scope activities (for any transitioning activity) within sbs perimeter as per their respective service level agreements. monitor sd/fi interface and ensure invoices are booked correctly generate & book non-trade invoices ensure revenue recognition (trade & non-trade) and related accounting accruals analyse ar ageing reports, recommend bad debts reserves and post entries participate in month end closure activities: reconcile ar postings with gl, analyse & resolve discrepancies, post adjustment entries prepare month end and ad-hoc reports for revenue and ar analysis contribute to periodic reviews and definition of revenue recognition accounting scheme address operational issues and follow through to resolution in an effective and timely manner monitor operational kpis and compliance with sanofi policies and guidelines contribute to credit committee and/or ci2c governanc...
Contamos con un equipo sólido y robusto de consultores especializados en búsqueda y selección de personal, así como en consultoría en diversos temas asociado al talento humano en múltiples sectores y países, garantizando de esta manera la prestación de un servicio oportuno y resolutivo a cada una de las empresas que nos confían la selección y/o el entrenamiento de sus profesionales. actualmente sumamos más de 10 años de experiencia en el manejo de procesos, tanto individuales como masivos, a nivel local y regional. job description leading company in the energy sector is seeking an electrical engineer who specializes in motors and generators to join the company's consulting services department (csd), electrical engineering division (eed). eed is responsible to provide technical support in the development of new processes, equipment or techniques, facility designs and solutions to unusual operating and maintenance problems. as an electrical engineer, your primary role is to initiate or conduct special studies for improving facilities or operation, provide specialized technical service in recognized engineering fields, and act as a consultant on complex engineering issues and designs related to rotating electrical machines. key responsibilities provide general engineering consultations in the area of motors & generators to field operations such as refineries, gas plants, terminals, as needed. write company procedures and best practices in area of expertise. provide consultation and reviews for capital project developments reviewing engineering design packages. attend pro...
Our client is a rapidly growing women's swimwear brand known for it's stylish, sustainable, and size-inclusive designs. they operate a b2b business selling to department stores and boutiques via shopify b2b and a d2c business through shopify plus. their dropship marketplaces (amazon, tiktok, mirakyl, facebook & instagram) are integrated as sales channels within shopify. job summary we are looking for a highly skilled and detail-oriented senior accountant to join an expanding team. current accounting team includes one us-based accountant and two philippines-based bookkeepers. presently, they close financials 90 days after month-end , and they need a senior accountant to improve efficiency and achieve a 20-day month-end close timeline. responsibilities general ledger management close month-end in quickbooks within 20 days after month-end once credit card statements are available. oversee bookkeepers in reconciling shopify payouts, marketplace transactions (amazon, tiktok, mirakyl, facebook & instagram, manual payout statements), paypal, shop pay, and returns . ensure webgility transactions sync correctly from shopify to quickbooks , resolving any failed transactions. oversee accounts payable specialist in reconciling credit card statements and managing bill.com receivables. oversee accounts receivable , ensuring b2b client payments are collected promptly. develop an efficient process for employees to submit receipts via bill.com , reducing delays caused by missing documentation. reconcile bank statements . prepare and post journal entries (cash receipts, expen...
Description we're concentrix. the intelligent transformation partner. solution-focused. tech-powered. intelligence-fueled. the global technology and services leader that powers the world’s best brands, today and into the future. we’re solution-focused, tech-powered, intelligence-fueled. with unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. we shape new game-changing careers in over 70 countries, attracting the best talent. the concentrix technical products and services team is the driving force behind concentrix’s transformation, data, and technology services. we integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. we combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. you will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. hence achieving our vision. our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. and we’re proud to be recognized with...
Job description our purpose title and summary senior specialist, strategic revenue planning & economics-2as senior specialist strategic revenue planning & economics, you will be part of the broader digital transformation team in core payments team at mastercard. you will be working in a truly global context and focus on coordinating the development of a medium- to long-term revenue plan and support the development of pricing initiatives and lifecycle management pricing strategies. in this position, you will be supporting global pricing initiatives for mastercard core products and services. you will support senior team members to analyze, assess, and implement initiatives to strengthen mastercard’s’ competitive position at a product level while considering the regional and market-specific realities. by enhancing and shaping mastercard economics you play an important role in the development and adoption of innovative payment solutions. you will own individual work streams in the medium- to long-term strategic revenue planning effort, creating visibility on the core payments services revenue evolution and working with senior team members and peer level stakeholders to initiate revenue acceleration efforts. you will have broad exposure within the organization and work closely with global & regional product management representatives and liaise with the key functional partners in finance and regional pricing & interchange teams. you will serve as a partner for the senior team members and support them on key projects. the ideal candidate will possess strong data analytical ski...
At zimmer biomet, we believe in pushing the boundaries of innovation and driving our mission forward. as a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a zimmer biomet product or technology every 8 seconds. as a zimmer biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. to support our talent team, we focus on development opportunities, robust employee resource groups (ergs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. we are committed to creating an environment where every team member feels included, respected, empowered and recognised. what you can expect this position effectively supports a defined process and adheres to all corporate and site specific procedures as applicable. this individual executes to the process with a focus on a defined steps of the process. this position is responsible for decision making of the defined steps of a process. provides guidance and feedback to other team members pursuant to the defined procedures. . responsible for follow up with division personnel, site team, and international team members to ensure effectiveness and responsiveness related to process. responsible for communication of data related to the process to site and division leadership. how you'll create impact adheres to all corporate and site specific procedures. - identifies and investigates solutions to procedure and process related issues. revise...
About the role as an operational excellence partner at maersk, you will lead continuous improvement initiatives within our warehouse operations in funza. your mission will be to drive efficiency, productivity, and cost reductions through data-driven problem-solving and lean methodologies. this is a hands-on, floor-based role with impact across all organizational levels, from frontline staff to site managers and senior leadership. maersk is rapidly growing in central america and colombia, offering strong career growth opportunities in logistics, supply chain, and operational excellence. key responsibilities identify and implement improvement opportunities in warehouse operations (inbound, outbound, inventory, picking, dispatch). lead lean/kaizen projects focused on savings, productivity, and process optimization. design and track performance kpis related to inventory accuracy, service level, picking errors, and process efficiency. coach and train warehouse staff in lean culture and continuous improvement tools. present findings and influence change across all levels using data-backed insights. drive a culture of operational excellence and standardization. requirements degree in industrial engineering, logistics, production, or related fields lean six sigma yellow or green belt (preferred) 2–5 years in logistics operations (warehousing, inventory, transportation) strong data analysis skills: advanced excel, power bi, wms, erp systems experience with lean tools: 5s, vsm, kaizen, smed, kanban intermediate english (reading/writing; verbal is a plus) soft skills hands-on, proacti...
Looking for an exciting opportunity to develop your skills and grow professionally? look no further than our internship program at kellanova! we're seeking innovative and passionate minds to join our great team in the areas: quality what we offer a unique learning experience in a dynamic and collaborative environment. challenging projects that allow you to apply your knowledge and develop new skills. personalized mentorship to support your professional growth. the opportunity to contribute to innovative solutions that positively impact our world. monthly scholarship. we’re looking for someone with motivated students pursuing any bachelor´s degree. academic institution affiliated with sena availability 30 hours a week (mornings) immediate availability passion for innovation and teamwork. excellent communication and problem-solving skills. a proactive, innovative, results-oriented mindset. intermediate excel. what’s next after you apply, your application will be reviewed by a real recruiter, so it may take us a few weeks to get back with you by email or phone. visit our how we hire page to get insights into our hiring process and more about what we offer. get to know us at kellanova, we are driven by our vision to be the world’s best-performing snacks-led powerhouse, unleashing the full potential of our differentiated brands and our passionate people. our portfolio of iconic, world-class brands include pringles, cheez-it, pop-tarts, morningstar farms, special k, krave, zucaritas, tresor, crunchy nut, among others. kellanova’s culture of best means we bring our best to all tha...
We help the world run better at sap, we enable you to bring out your best. our company culture is focused on collaboration and a shared passion to help the world run better. how? we focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. we offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. what you’ll do: position title: cloud renewal executive – sap next gen location: bogota, colombia duration: temporary role up to 2 years in this role, you’ll: the cloud renewal executive (cre) has overall responsibility for the daily management of assigned cloud renewals customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. the focus of this position is to maximize the value that customers and sap receive through cloud renewals and use of the customers deployed cloud software. the cre is expected to serve as the primary point of contact for the customer during renewal negotiations and to maintain customer satisfaction throughout the renewals process. the cre is responsible for delivering end-to-end renewal execution through partnership with customer engagement executives and account team, driving toward and ensuring mutually beneficial and successful outcomes. this role is responsible for interfacing with ...
As a customer success manager (csm) you will serve as a trusted advisor, dedicated to maximizing the value of our customers' cloud investments. your role is crucial in guiding customers through each stage of their cloud journey—onboarding, implementation, adoption, and continuous success—by providing strategic frameworks and tools to ensure seamless progress. the csm's core objectives include educating stakeholders, leading implementations, optimizing operations, and fostering innovation within the customer’s project teams. you will partner closely with customers to understand their unique needs, remove obstacles, and proactively drive success at every engagement touchpoint. ultimately, your mission is to enable customers to fully leverage the power of oracle cloud, fostering ongoing success while continuously expanding customer support services (css) to ensure long-term value and growth. career level - ic4 develop long term partnership with our clients to ensure they remain successful by realizing the full value of their investment with us to ensure client continues/replenish/renews contract with oracle. responsible for maintaining a high level of client satisfaction by being a liaison between our clients and oracle's internal operations. identify product expansion/up sell opportunities. work with larger clients. provide input into the csm methodology and direction. act as mentor to newer csms on a voluntary basis. career level - ic4...
Purpose & overall relevance for the organisation : gbs, the engine that designs, builds and operates consistent adidas end-to-end business services & solutions globally to drive the transformation to one adidas enabling our business partners to focus on core business. gbs prioritizes executing transitions, process and solution road maps. implementing one service framework, performance measurements and gbs customer board. furthermore, gbs is driving the implementation of robotics process automation (rpa). it is the overarching goal to move the adidas group to a much more consistent, standardized and automated operating model with solid governance, architecture and operating model the order to cash, global process (credit, collections, disputes management & cash applications) stream is one of the streams that design and implements end-to-end services & solutions as global process owner (gpo). gpo team can effectively cross-collaborate with multiple stakeholders to define the current and future state of adidas business and its processes, identifying issues and risks, suggesting mitigation strategies and driving towards technology solutions. gbs operations operate by executing global process owner services and solutions. the order to cash, global process (credit, collections, disputes management & cash applications) team, collaborates with the stakeholders in adidas to create a customer journey that exceeds the expectations of the customer & consumer. scope of i2c: vcredit and collection management vdispute management vcash application key responsibilities and general a...
About within & brkfst. io within is the world's first performance branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. our integrated operating model collapses the...
About within & brkfst. io within is the world's first performance branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. our integrated operating model collapses the...
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