Join or sign in to find your next job join to apply for the data operations analyst role at antenna join to apply for the data operations analyst role at antenna we're antenna, a data and analytics startup that aims to expand knowledge of subscriber ...
6 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. at neostella, we take a customer-centric approach and use cutting-edge technologies to deliver solutions that meet the unique needs of our clie...
Category strategy manager page is loaded category strategy manager apply locations bogota samsung tower mexico city artz pedregal flex time type full time posted on posted 2 days ago time left to apply end date: august 31, 2025 (24 days left to apply) job requisition id 531170 hello, we are haleon—a global leader in consumer health, shaped by those who join us. together, we are transforming everyday health for billions of people, driving innovation and growth across our portfolio of trusted brands, including sensodyne, panadol, advil, voltaren, theraflu, otrivin, and centrum . powered by a unique blend of deep human insight and cutting-edge science, we are building a company where we shape the future, take ownership, and co-create meaningful solutions in an environment of collaboration. the category strategy manager within commercial excellence is responsible for developing and optimizing category growth strategies across key latam markets. this role enhances haleon’s positioning in the consumer health business by leveraging market insights, competitive intelligence, and shopper behavior analysis. the manager collaborates with teams across marketing, sales, revenue growth management, and trade marketing to ensure haleon’s brands align with market opportunities, customer needs, and shopper behaviors—maximizing profitability, revenue, and market share key responsibilities 1. define and implement category strategies, identify growth opportunities, and tailor initiatives for various sales channels (e-commerce, modern trade, pharmacy, traditional trade). 2. utilize d...
Resumen bilingual tech expert - elevate your career with tp join us as an advanced english level tech expert! at tp, we offer jobs and create careers. as a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. why tp? with over 45 years of global leadership and more than 25 years in colombia, tp is the #1 provider of digital business services. we have +42,000 employeesin the country and a culture built on innovation, diversity, and career growth. when you join tp, you become part of a companythat’srecognized worldwide for its excellence and commitment to its people. responsabilidades your role as an advanced english tech expert, you will: - provide exceptional customer experience and support via phone. - solve customer inquiries efficiently and professionally. - maintain accurate records of customer interactions. - represent tp’s world-class standards in every conversation. requisitos what we're looking for - language level: advanced english b2+ - confident and fluent communication is key! - high school diploma (physical copy required). - flexibility to work in our structured schedules: monday to friday | 7:00 am – 5:00 pm, with an operational window from 7:00 am to 8:00 pm, 42 hours per week, weekends off - passion for delivering outstanding customer service and a problem-solving mindset profile and work experience - professional in systems engineering, computer science, or related technology fields. - 6 months of experience in technical support, front desk, or c...
**why neuraflash**: at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we've earned the distinction of being salesforce's #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you're ready to make your mark in the ai space, neuraflash is the place for you. as a **consultant**focused on digital experience, you will be responsible for building compelling interactive e...
Linqia is an innovative start-up in the growing influencer marketing industry. located in downtown san francisco, you'll be working with others who are passionate about marketing in a fun, fast-paced and data-driven environment. at linqia, we deliver guaranteed influencer marketing results for our clients, by working with some of the world's largest brands including danone, ab inbev, kimberly-clark, unilever, and walmart. our ai-driven platform and team of experts are leading the transformation of influencer marketing into a scalable media channel. the linqia platform also serves as a social content lab, where marketers can organically test and amplify the best performing influencer content to drive greater roi from their paid, owned and earned media. we value intelligence, recognize talent and have instilled a culture that supports career development and growth for our employees. we thrive on innovation and accountability, with a customer first attitude that adds true value to everything we touch. our team members are smart, hard-working, have integrity and love to have fun as we play to win. the role we're hiring detail-oriented, digital-savvy talent coordinators to join linqia's growing creator team. this role supports the execution of creator campaigns by managing creator sourcing, creator outreach, and initial negotiations. as a talent coordinator, you will work closely with talent partners and campaign strategists to identify the right creators across social platforms like instagram, tiktok, and youtube. you'll take the lead on researching, contacting, and onboar...
Current job opportunities are posted here as they become available. monarch landscape companies is a family of successful landscape brands in eight states across the united states. we are a values-based learning organization committed to being the best place to work as a landscape professional. at monarch landscape companies, your achievements determine your rewards, your abilities define your success, and your professionalism leads to autonomy! job summary: the business development manager will partner with sales, marketing, and other functional groups to develop and implement processes and practices which leverage business intelligence into enhanced business performance. minimum qualifications: education - bachelor’s degree in business administration or horticulture experience - at least 5 years business development experience in construction, environmental, facilities or real estate industries required. - at least 3 years b2b sales experience license or certification - as required by state and federal law - valid driver license issued by the state where employed - certified landscape technician (clt) and/or other relevant licenses a plus specialized skills - ability to work variable hours, including evenings and weekends, and to travel extensively within assigned territory - experience working with commercial property managers a plus - excellent oral and written communication - ability to prioritize multiple tasks - organizational skills - flexibility - intermediate understanding of crm software - intermediate understanding of microsoft ...
**_brazil order to cash specialist_**: - _ location: bogotá, colombia_ **_ about the job_**: - our order to cash (o2c) team aims for excellence, equipping sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities. our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. this leads to a challenging and stimulating professional experience full of growth and learning. _ - our hubs are a crucial part of how we innovate, improving performance across every sanofi department and providing a springboard for the amazing work we do. build a career and you can be part of transforming our business while helping to change millions of lives. ready? as order to cash specialist, you’ll support sanofi's integrated o2c processes, ensuring efficient operations and customer satisfaction across the latam region, especially for the brazilian market._ **main responsibilities**: - manage customer orders, including accurate entry into erp systems and monitoring of business interfaces. - handle collections and receivables management, including ar aging reports and dunning processes. - perform credit assessments and manage credit risks. - maintain and update customer master data in sap s4/hana and mdg tools. - ensure data accuracy and compliance with governance standards. - register and classify customer inquiries and disputes, ensuring timely...
About the project provectus is a premier aws partner at the forefront of artificial intelligence solutions, empowering businesses to unlock value and accelerate their transformation through bespoke applications, managed services, and advisory engagements. with offices in north america, latam, and emea, provectus partners with clients worldwide and is focused on leveraging cloud, data, and ai to reimagine operational and competitive strategies. position summary: - as a solutions architect, you will be responsible for designing, planning, and implementing scalable, cloud-based, and on-premise data and ml architectures and backend services. - you will collaborate with internal teams, clients, and stakeholders to build state-of-the-art solutions across big data, machine learning, and real-time analytics environments. - your role will focus on delivering high-quality, innovative solutions while adhering to best practices in architecture, security, and compliance. - you will provide strategic technical leadership on complex, high-impact customer engagements, designing advanced solutions, managing technical risks, and collaborating with cross-functional teams for successful delivery. - your responsibilities include driving innovation, optimizing kpis, and mentoring other architects and technical leaders. responsibilities: 1. lead the design and implementation of data and ai/ml architecture solutions across cloud and on-premise platforms. 2. lead complex customer engagements, providing strategic technical vision aligned with business goals. 3. build and maintain...
**description**: the professional services (proserve) team is seeking a skilled sr. delivery consultant - data analytics to join our team at amazon web services (aws). in this role, you'll work closely with customers to design, implement, and manage aws solutions that meet their technical requirements and business objectives. you'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. possessing a deep understanding of aws products and services, as a sr. delivery consultant - data analytics you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. you’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to aws. as trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. these professional services engagements will focus on customer solutions such as data and business intelligence, machine learning and batch/real-time data processing. key job responsibilities as an experienced technology professional, you will be responsible for: - help the customer to define and implement data architectures (data lake, lake house, data mesh, etc). engagements include short on-site projects proving ...
Descripción general del área: el área de business intelligence forma parte de la vicepresidencia de estrategia, marketing y customer experience. tiene como misión transformar datos en información estratégica para la toma de decisiones, generando valor a través de análisis de prospectos, clientes y productos, visualización de datos, segmentación, inteligencia comercial y analítica avanzada. esta área trabaja de forma transversal con equipos de la misma vicepresidencia como digital, go to market, crm, branding y cx, así como con otras áreas del negocio como producto, comercial, finanzas, consultoría, data y operaciones. propósito del cargo: generar insights de alto impacto que impulsen la estrategia comercial, de producto, marketing y experiencia del cliente, conectando la analítica con una visión de negocio integral. el rol será responsable de estructurar, analizar y presentar información clave para la toma de decisiones, mediante el desarrollo de modelos analíticos, dashboards ejecutivos y herramientas de gestión alineadas con los objetivos estratégicos. además, contribuirá a la automatización de procesos analíticos recurrentes para mejorar la eficiencia operativa y escalar la entrega de valor analítico en datacrédito experian. entregables: - dashboards gerenciales, comerciales y operativos actualizados con kpis estratégicos del negocio. - informes de desempeño de campañas, canales, segmentos e iniciativas comerciales. - análisis del portafolio de productos, clientes y prospectos con foco en crecimiento y rentabilidad. - modelos analíticos e insights accionables qu...
Join to apply for the business intelligence developer role at filterbuy position: business intelligence developer location: remote in colombia duration: full-time, permanent filterbuy, a leader in the air quality and manufacturing world, is seeking a highly technical and detail-oriented business intelligence (bi) developer with deep expertise in sql and database management. the ideal candidate will have extensive experience in writing complex sql queries, optimizing database performance, and developing advanced reports and dashboards. they should be proficient in data modeling, query tuning, and analytics using bi tools. this role is remote and will report to the cfo. responsibilities include, but are not limited to: - design, develop, and optimize sql queries for efficient data retrieval and reporting. - develop and maintain interactive dashboards and reports using power bi, tableau, or similar tools. - optimize database queries and ensure data accuracy and integrity. - collaborate with stakeholders to gather business requirements and translate them into technical solutions. - troubleshoot and optimize database queries to enhance performance. required skills and qualifications: - bachelor’s degree in computer science, information systems, data science, or a related field. - 5-7 years of experience - strong proficiency in sql, data modeling, and database management systems (sql server, postgresql, mysql, etc.). - experience with bi tools such as power bi, tableau, looker, or qlik. - strong analytical and problem-solving skills. - excellent communication and collabo...
We are seeking a talented individual to join our data analyst team at marsh. this role will be based in bogotá. this is a hybrid role that has a requirement of working at least three days a week in the office. the data analyst will be part of our team supporting strategic decision-making through data collection, analysis, and presentation. you will work on building dynamic reports, automating data workflows, and managing databases to ensure data integrity and accessibility for internal and external stakeholders. we will count on you to: - collect, analyze, and present data to support strategic decision-making for the company and external clients. - develop and maintain complex reports, managing relational and non-relational data with a focus on performance optimization and scalability. - design and automate data update processes using python. - manage databases, automate workflows, govern data, and perform data cleaning from sources like excel, txt, and csv. what you need to have: - bachelor’s degree in engineering, actuarial science, statistics, mathematics, or economics. - minimum of 3 years of proven experience in data analysis and report creation within corporate environments. - proficiency in advanced excel (vba), python, access, sql, and power bi. - knowledge of data governance, data cleaning, and database construction. what makes you stand out: - experience with qlik sense is desirable. - knowledge of insurance products, especially life and property & casualty, is a plus. - strong critical thinking and communication skills, with the ability to build senior rel...
Company description artificial intelligence, automation, cloud engineering, advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide, providing a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical operations, reinvent experiences, and pioneer new solutions, all offered through a seamless “as a service” model. for each company, we provide new keys for their business, their people, and their customers. we tailor proven, rapid formulas to fit their unique dna. we combine human expertise with artificial intelligence to develop digital chemistry, unlocking new possibilities, transformative outcomes, and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description the creative director, global talent brand role offers an exciting opportunity to lead enterprise employment brand initiatives, strategies, and candidate experience activities that position sutherland as an employer of choice and differentiate us in the market. the role involves leading a team of graphic designers and content creators to shape sutherland talent acquisition's voice across multiple candidate engagement channels, including social media, and coordinating with regional talent attraction teams. the focus is on enhancing our p...
Associate firmware engineer job locations us-md-columbia job id 2025-5271 name linked office: columbia, md country united states city columbia worker type regular full-time employee posting location : state/province md overview this is an incredible opportunity to be part of a company that has been at the forefront of ai and high-performance data storage innovation for over two decades. datadirect networks (ddn) is a global market leader renowned for powering many of the world's most demanding ai data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, government, academia, research and manufacturing. "ddn's a3i solutions are transforming the landscape of ai infrastructure." - idc "the real differentiator is ddn. i never hesitate to recommend ddn. ddn is the de facto name for ai storage in high performance environments" - marc hamilton, vp, solutions architecture & engineering | nvidia ddn is the global leader in ai and multi-cloud data management at scale. our cutting-edge data intelligence platform is designed to accelerate ai workloads, enabling organizations to extract maximum value from their data. with a proven track record of performance, reliability, and scalability, ddn empowers businesses to tackle the most challenging ai and data-intensive workloads with confidence. our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. this is a chance to make a s...
The kestra team has over 400 years of experience in the external and internal cardiac medical device markets. the company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. innovating versatile new ways to deliver care, kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. the assure patient specialist (aps) conducts patient fitting activities in support of the sales organization and the team of regional clinical advisors (rca). the aps will serve as the local patient care representative to provide effective and efficient patient fittings. we have an opening in columbia, sc. this is a paid per fitting position. essential duties - act as a contractor assure patient specialist (aps) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. the aps will be trained and certified as an assure patient specialist by kestra. - ability to provide instruction and instill confidence in assure patients with demonstrated patient care skills - willingness to contact prescribers, caregivers and patients to schedule services - ability to accept an assignment that could include daytime, evening, and weekend hours - travel to hospitals, patient’s homes and other healthcare facilities to provide fitting services - measure the patie...
Realize your potential by joining the leading performance-driven advertising company! as a publisher account manager on the publisher enterprise team in colombia, you’ll play a vital role in optimizing existing relationships by up-selling new initiatives to publishers and improving the metrics on their site. to thrive in this role, you'll need: - ba/bs required - a minimum of 3 years of client-facing experience in the digital media/online publisher space - a solid understanding of web technologies and the digital media revenue ecosystem, including web advertising measurements and analytics - outstanding relationship management and customer service skills to go above and beyond for your clients. - very strong analytical skills to collect business intelligence by monitoring/identifying trends with data - highly motivated, proactive, dedicated and creative in order to pull all necessary resources for the client - high attention to detail, organized with strong communication skills - experience with crm software and ms excel (or google sheets) - fluency in english and spanish - up to 25% travel will be required how you’ll make an impact: as a publisher account manager, you’ll bring value by: - managing and growing relationships with premium publisher clients and strategic partners - understanding the company's strategic objectives and map taboola platform capabilities to the needs of the organization - developing relationships at all levels across the organization - understanding client strategic objectives & kpis in order to be able to intelligently identify opportunitie...
** important ** watch this quick loom video on how to get hired: c1 english level is required, the selected candidate will be speaking strictly in english during their whole shift. " please submit your resume and audio recording in english" job title customer success manager job id mohjfc industry digital marketing industry location lebanon/latam (possibly south africa) job status full time work schedule 9:00am to 17:00pm mst salary $1,500 - $2,000/month target start date asap role overview about the client: the client is a performance-driven marketing agency that specializes in generating high-quality leads for construction businesses through facebook advertising. with a strong focus on client results and business growth, the agency helps contractors scale efficiently with proven lead generation systems and expert marketing support. about the role: we are seeking a mature, experienced male professional to join the team as an operations manager / customer success manager. this is a unique, dual-role position that blends operational leadership with client coaching and relationship management. you’ll be the primary point of contact for construction industry clients—ensuring their success, improving internal systems, and helping them scale their businesses. this hire will allow the founder to focus on marketing strategy and content creation. key responsibilities: - client management & coaching - serve as the main contact for clients via calls, texts, and video chats - provide coaching on lead follow-up, closing techniques, and...
Pharmaceutical licensing application specialist about lighthouseai lighthouseai, a pharma solutions company, provides pharmaceutical state licensing software and services to pharmaceutical manufacturers, wholesale distributors, logistics companies, and pharmacies. the lighthouseai product suite includes lighthouseai intelligence, which uses artificial intelligence to automate compliance requirement research, and lighthouseai management which enables maintenance. lighthouseai will create a stress-free and streamlined state licensing experience with support from our expert industry veterans and professional solutions. essential duties and responsibilities: - perform customer service and support the state licensing department on day-to-day duties: - draft online and hard copy state pharmaceutical applications; - review signed applications for accuracy and completion; - review outgoing and incoming physical mail (electronically if working remote); - address deficiencies highlighted by the board on behalf of customer; - update internal database to reflect application progression; - maintain document repository of customer supporting documents, applications and deficiency correspondence; - administrative work (basic microsoft word skills required); - responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company and/or its customers. work experience qualification: - minimum of one (1) year of experience in regulatory affairs, licensing, or a related administrative field, preferably in the pha...
Join to apply for the sr. am genai startups - nola role at amazon web services (aws) 1 day ago be among the first 25 applicants join to apply for the sr. am genai startups - nola role at amazon web services (aws) description are you interested in helping to shape the era of artificial intelligence (ai) in colombia? ai is transforming entire industries and fundamentally changing the way we live and work. aws is the place where organizations can build ai technology securely, responsibly, and with confidence. aws is positioned at the forefront of genai with the deepest set of services and features as the leader in cloud. description are you interested in helping to shape the era of artificial intelligence (ai) in colombia? ai is transforming entire industries and fundamentally changing the way we live and work. aws is the place where organizations can build ai technology securely, responsibly, and with confidence. aws is positioned at the forefront of genai with the deepest set of services and features as the leader in cloud. as a senior account manager for startups at amazon web services (aws) colombia, you will be the strategic lead responsible for driving cloud adoption within a group of stellar startups at the forefront of machine learning development. aws offers a complete set of cloud services that enable all companies, from startups to enterprises, to run virtually everything in the cloud, including application development, model training, big data analytics, and ai/ml platforms. startups, represent a critically important subset of customers to aws. these co...
Associate software engineer job locations us-md-columbia job id 2025-5305 name linked office: columbia, md country united states city columbia worker type regular full-time employee posting location : state/province md overview this is an incredible opportunity to be part of a company that has been at the forefront of ai and high-performance data storage innovation for over two decades. datadirect networks (ddn) is a global market leader renowned for powering many of the world's most demanding ai data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, government, academia, research and manufacturing. "ddn's a3i solutions are transforming the landscape of ai infrastructure." - idc "the real differentiator is ddn. i never hesitate to recommend ddn. ddn is the de facto name for ai storage in high performance environments" - marc hamilton, vp, solutions architecture & engineering | nvidia ddn is the global leader in ai and multi-cloud data management at scale. our cutting-edge data intelligence platform is designed to accelerate ai workloads, enabling organizations to extract maximum value from their data. with a proven track record of performance, reliability, and scalability, ddn empowers businesses to tackle the most challenging ai and data-intensive workloads with confidence. our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. this is a chance to make a s...
Our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build a sustainable economy where everyone can prosper. we support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. title and summary senior specialist, product management - payments consulting, lac who is mastercard? mastercard is a global technology company in the payments industry. our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. our decency quotient drives our culture and everything we do inside and outside of our company. with connections across over 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. overview the business and market insights (b&mi;) team is seeking a senior specialist, regional product manager, to support our payments consulting and business intelligence business for latin america and the caribbean region. this role is accountable for increasingly and consistently placing our solutions, incl...
Elev8.io provides 360° patient acquisition solutions for behavioral health brands by helping them with: 1) generating vob-qualified leads on multiple channels via elev8media 2) increasing efficiency by enhancing their crm & techstack via elev8tech 3) improving their overall lead-to-admit conversion rates via elev8sales we believe marketing can change lives—and we treat that responsibility with care, speed, and obsession for results. our team is radically accountable, and built for impact. we appreciate the journey, act like owners, and never stop evolving. about the job client relationship & communication - own the onboarding experience end-to-end — set the tone, deliver clarity, and build trust - lead all client calls (status, mbrs, qbrs, ad-hoc), preparing agendas, sharing clear narratives, and aligning on action items - translate marketing concepts (seo, ppc, web, attribution, funnel data) into client-friendly language that builds buy-in and clarity - reinforce strategy when clients are uncertain or off-track—communicate with both empathy and authority strategic oversight & quality control - review client performance dashboards daily — flag inconsistencies or underperformance to marketing ops - ensure all meeting materials, reporting narratives, and projection tables are accurate, relevant, and up to date - track goals vs actuals in each client’s wiki and keep all documentation (client portals, quarterly plans) current operations & execution - coordinate closely with pms to track deliverables, escalate issues, and ensure timely execution - route...
Purpose & overall relevance for the organization: adidas shared services in bogotá delivers high quality services for customer service and invoice to cash, accounts payable, retail accounting, ecommerce accounting and other finance processes as well as hr services for adidas companies located in europe and americas. claims is a key element within adidas wholesale customer service. this team is responsible for the claim’s activities such logistic claims and invoice management tasks. the team delivers all activities in timely manner and with the required quality. the team supports projects, including process standardisation, tools implementation and other ad hoc projects. key responsibilities: - invoice management activities such us billing transmition, billing error resolution and monitoring billing due list - claims management activities such us logistic claims and defect / used product - support communicating with customers via all relevant communication channels (e-mail, tickets, phone), providing information related to claims and billing - manage customer relationship, which includes problem resolution and root cause analysis - manage the relationships within customer service and sales as well as other stakeholders in the business - identify the improvement opportunities and support their implementation - support ongoing projects for the implementation of technology solutions key relationships: - credit management - other customer service teams - market finance knowledge, skills and abilities : - high level of empathy and emotional intelligence -...
Director, product specialist - cybersecurity apply locations bogota, colombia time type: full time posted on: posted 2 days ago job requisition id: r-257200 our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build a sustainable economy where everyone can prosper. we support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. our technology, innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. title and summary as a member of the enterprise cybersecurity products team, you will be responsible for owning and managing various technical and product-related experiences for the products our organization supports. you will work closely with our products team stakeholders to understand our products' capabilities and features. you will also collaborate with sales teams to support use cases for our products, both individually and as bundles. as a cybersecurity product specialist, you will demonstrate high product acumen in support of sales strategy by leading complex (technical) product demonstrations and supporting rfp/rfi responses. you will enable product deployment and usage through customer onboarding, training development and delivery, knowledge dissemination, and managing escalations for product support. your mission is to support sales and deployment efforts by providing subject matter expert...
**why neuraflash**: at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we've earned the distinction of being salesforce's #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you're ready to make your mark in the ai space, neuraflash is the place for you. **you'll have the opportunity to**: - facilitate business process reviews to identify customer requirements a...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you’ll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users’ set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english – must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-mot...
Company description about sutherland: artificial intelligence, automation, cloud engineering, and advanced analytics are our core expertise. we work with iconic brands worldwide, bringing them a unique value proposition through market-leading technol...
Our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build asustainableeconomy where everyone can prosper. we support a wide range of digital payments choi...
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