4 days ago be among the first 25 applicants we are seeking a sales operations specialist to support both internal teams and external clients across a range of marketing and sales operations initiatives. this role is ideal for candidates who already h...
At kpler, we are dedicated to helping our clients navigate complex markets with ease. by simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime se...
Who are we? launch potato is a digital media company with a portfolio of brands and technologies. as the discovery and conversion company, launch potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awareness to consideration to purchase. the company is headquartered in vibrant downtown delray beach, florida, with a unique international team across over a dozen countries. launch potato's success comes from a diverse, energetic culture and high-performing, entrepreneurial team. as a result, the company is always looking for like-minded teammates and partners. must have: exceptional communication skills, both written and verbal, to effectively communicate complex information to technical and non-technical stakeholders. proven track record in day to day client management, managing multiple accounts concurrently with unwavering attention to detail. strong negotiating and leveraging data abilities to showcase performance in a way that aids business outcomes/growth. strong analytical skills, with the ability to decipher data and translate insights into actionable recommendations. ability to build and nurture client relationships while proactively identifying growth opportunities. experience: 2+ years of digital marketing/affiliate marketing experience with a focus on performance marketing and client relationship management. your role manage and grow client relationships by executing data-driven performance marketing strategies that exceed customer acquisition goals while ensuring seamless cross-functional collaboration. outcomes (pe...
Company overview didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. for more information, please visit: www.didiglobal.com/news #li-hybrid team overview the team is responsible for supporting global standardization projects, aligning customer service operations workflows, and coordinating training with key stakeholders such as service delivery and operations. additionally, the team supports the global implementation of systems and processes, while also conducting opportunity analysis on operational sops and system features, and participating in global system-related projects. role responsibilities acting as a service design innovator, enthusiastic about elevating customer experience through technology deploying your exper...
Join to apply for the billing specialist role at ottomatik.io join to apply for the billing specialist role at ottomatik.io hi there! we are south, and our client is looking for a billing specialist ! note to applicants eligibility: this position is open to candidates residing in latin america. application language: please submit your cv in english. applications submitted in other languages will not be considered. professional presentation: we encourage you to showcase your professional experience by including a loom video in the application form. while this is optional, candidates who provide a video presentation will be given priority. about the business our client, a fast-growing saas company serving the healthcare industry. with a mission to simplify workforce management, they offer intelligent solutions to optimize scheduling, compliance, and operations. as the company expands, they’re looking to strengthen their finance team with a billing specialist who thrives in a fast-paced, collaborative environment. about the role we are seeking a billing specialist to join the finance team and take ownership of key billing processes. this role is ideal for someone highly detail-oriented, analytical, and proactive, with a strong foundation in billing and revenue operations. you'll play a vital role in ensuring accuracy, compliance, and efficiency across subscription, implementation, and hardware billing. key responsibilities manage recurring and one-time billing for software subscriptions, hardware, and implementations. review contra...
Purpose & overall relevance for the organization: partner with the market and global teams to secure the best availability for the business within the given cost constraints. responsible for converting demand into supply and providing actionable insights while supporting the creation and deployment of innovative planning solutions. responsibilities: performance: drive performance improvements by addressing key drivers, communicating success, initiating and coordinating escalations create visibility on market projected availability and inventory performance translate commercial needs related to availability and inventory into supply chain requirements/ solutions manage risk/ opportunities related to availability and inventory monitor bu/ channel/ bm performance and perform root-cause analysis, identification of drivers and trends, highlight risks and opportunities based on analysis ensure preparation for business control activities (d&s, launch, nos & tw s&op meetings) coordinate and execute performance improvements across teams: af escalation, early call-off, other exceptions key relationships: demand planning business unit market scm visibility & performance sports marketing knowledge skills and abilities: service-minded and consumer/customer oriented team player analytical thinking and ability to solve problems comfortable with learning internal systems such as supply chain planning and execution software applications good knowledge of ms office and sap fluent in english, additional language is a plus requisite education and experience / minimum qualifications: bachelor's...
Requisition id: 215401 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose become a member of a dynamic team of network professionals that are the centre of excellence for network monitoring tools. the team’s mission is to help deliver a global network that is highly available and resilient. this is accomplished through managing enterprise scale tools for network availability and performance. contributes to the overall success of the engineering & architecture team globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. responsible for the day-to-day process coordination of all firewall port changes globally responsible for working on technical projects and providing 1st and 2nd level support for the firewall management system (algosec) as well as other assigned tools resolve operational issues and provide quick resolution to firewall management tool problems make recommendations and/or process improvements to the firewall management tool or related processes prepare and update procedural documents understand how the bank’s risk appetite and risk culture should be incorporate into in day-to-day activities and decisions. actively pursues effective and efficien...
Join to apply for the client success manager role at launch potato 2 days ago be among the first 25 applicants join to apply for the client success manager role at launch potato get ai-powered advice on this job and more exclusive features. who are we? launch potato is a digital media company with a portfolio of brands and technologies. as the discovery and conversion company, launch potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awareness to consideration to purchase. who are we? launch potato is a digital media company with a portfolio of brands and technologies. as the discovery and conversion company, launch potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awareness to consideration to purchase. the company is headquartered in vibrant downtown delray beach, florida, with a unique international team across over a dozen countries. launch potato's success comes from a diverse, energetic culture and high-performing, entrepreneurial team. as a result, the company is always looking for like-minded teammates and partners. must have: exceptional communication skills, both written and verbal, to effectively communicate complex information to technical and non-technical stakeholders. proven track record in day to day client management, managing multiple accounts concurrently with unwavering attention to detail. strong negotiating and leveraging data abilities to showcase performance in a way that aids business outcomes/growth. strong analytical skills,...
About the job join our team as a sales development representative (sdr)! are you ready for an exciting new challenge? at core logistics, we’re all about innovation, growth, and making a real impact in the logistics industry. we’re looking for a talented sales development representative (sdr) excited to bring their skills and enthusiasm to our innovative team! description as a sales development representative (sdr), you will spearhead customer account management, cultivate new business opportunities, maintain robust communication channels with clients, and uphold exemplary customer service standards. core is a dynamic and rapidly expanding organization that specializes in delivering freight transportation solutions and logistics support across the united states & canada. grounded in seven core values; safety, courage, achievement, respect, responsibility, integrity, and transparency, core prioritizes the success of its clients and team members. embracing the ethos of "all owns all," "let no team member fail," and "integrity before profit," core fosters a culture of unwavering commitment to excellence. location: barranquilla (work on-site) please note: to ensure a thorough review process, we kindly request that all cvs be submitted in english. responsibilities prospect, secure & on-board new logistics customers, across multiple industries. expand core’s customer base relative to open deck, van, reefer, ltl & ftl transfers. negotiate competitive & profitable customer rates driven by load specifics & market conditions. build, lead & drive a c...
Realize your potential by joining the leading performance-driven advertising company! as a solutions engineer in são paulo, you will work closely with sales and account management teams to drive success for taboola’s advertisers. you will be responsible for onboarding new advertisers, monitoring delivery and performance, resolving technical issues, and providing in-depth technical recommendations, and optimization strategies across a book of business. this includes troubleshooting complex database and backend technology issues. the solutions engineer possesses great communication and presentation skills, and ability to understand all technical aspects of our client’s goal and objectives. the solutions engineer should be a fast learner and able to ramp up on the changing needs of the platform. continuous learning and adaptability to change are critical parts of the job. to thrive in this role, you’ll need: 2+ years of experience in a solutions engineer, sales engineer, or technical account manager role experience working experience with google analytics and apis experience working with google tag manager or other tag management systems proven ability to strategically evaluate and drive client success through sales techniques such as effective questioning, objection handling, and strong customer service skills. excellent written and verbal english communication skills, and ability to translate technical investigations and analysis into actions for non-technical stakeholders ability to run simple data analysis and comparisons. bonus points if you have: experience with the ecos...
Get ai-powered advice on this job and more exclusive features. the ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. you will support the customer by acting as the liaison between the customer and other internal teams. your ability to work in complex networking environment will also make you an ideal candidate. responsibilities: reproduce customer environment and run tests manage and address electronic tickets efficiently liaise between sales team, engineering team, and customers to properly address customer problems troubleshoot and configure software and hardware assist customers wherever possible qualifications: fluency in written and spoken english customer service oriented strong written and verbal and troubleshooting skills solid knowledge in linux and networking seniority level seniority level entry level employment type employment type full-time job function job function engineering, art/creative, and sales industries software development, technology, information and media, and it services and it consulting referrals increase your chances of interviewing at proxidize by 2x get notified about new technical support engineer jobs in colombia . bogota, d.c., capital district, colombia 6 days ago advanced technical support engineer - windows bogota, d.c., capital district, colombia 1 week ago l2 technical support consultant & backend engineer (latam, remotely) bogota, d.c., capital district, colombia 1 day ago it support engineer - (customer focused) bogota, d.c., capital district, colombia 2 m...
Job overview join us at hubbell, a leading innovator in the manufacturing industry, renowned for our commitment to quality and excellence. we are seeking a dynamic key account executive to nurture and expand relationships with our most critical clients. this role is essential in driving strategic initiatives and ensuring client satisfaction and loyalty. job description: as a key account executive at hubbell, you will be the primary contact for major clients, responsible for maintaining and growing our relationships. collaborate closely with sales and production teams to meet client needs with professionalism and precision. a day in the life develop and maintain strong, long-lasting client relationships. negotiate contracts and close agreements to maximize profits. ensure the timely and successful delivery of solutions according to customer needs and objectives. communicate the progress of initiatives to stakeholders. develop new business with existing clients and identify areas for improvement to meet sales quotas. forecast and track key account metrics. prepare and negotiate pricing with key accounts. hold performance meetings with stakeholders. assist with client requests or issue escalations. prepare customer proposals and quotations for projects. grow the hubbell power system relationship with specific end users and channel partners. what will help you thrive proven experience as a key account manager or similar role. ability to communicate effectively with stakeholders at all levels. experience with crm software and ms office. ...
Ssr-m team lead, self-service recruiting amazon strives to be earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. we are seeking creative, goal-oriented and highly entrepreneurial people to join our exciting and fast-paced team. we are focused on growing and developing a smart assortment of brands, with the best possible shopping experience for our customers. amazon is looking for an experienced and driven marketplace team lead to be part of the team recruiting sellers in the new amazon marketplace in brazil. the team lead will be responsible for initiating and developing strong relationships with medium and large sellers and manufacturers. the objective is to prospect, qualify and close high potential sellers and manufacturers that deliver key and competitive selection, pricing, and availability. in addition to recruiting key sellers, the successful candidate will help them launch on amazon's marketplace by ensuring that they master catalogue, pricing and other tools. the team lead will also be responsible for driving projects and setting processes within their team and will be the key advocate for his/her category - building a world-class discovery and purchase experience for customers, expanding selection, and helping to define, shape and execute long-term strategic initiatives. they will work with various stakeholders and teams across the amazon organization both locally and internationally. responsibilities include: setting selection strategy and managing seller recruitment teams. effectively prioritize ...
Clara is the leading spend management platform for companies in latin america. our end-to-end solution includes locally-issued corporate cards, bill pay, and our highly-rated software platform; already being used by thousands of the most successful companies across the region. clara is backed by top investors and strategics including accial capital, canary, citi ventures, coatue, dst global, general catalyst, goldman sachs, iconiq growth, kaszek, monashees, and notable capital, as well as prominent angel investors. disclaimer: this role is open to all candidates across latam, not just posting location. we’re looking for a senior product manager (spm) who shares our drive to build world-class products and is ready to lead high-impact initiatives that will help us scale. what you’ll do own the product vision and roadmap for one or more products, ensuring strong alignment with clara's strategic goals. lead product discovery and strategy, deeply understanding user needs and leveraging market insights to define winning product opportunities. drive execution excellence: work cross-functionally with engineering, design, operations, and other teams to deliver features that delight users and drive business outcomes. set the bar for product management practices, quality, and collaboration within your squad. influence senior leadership with strong business cases, insights, and strategic recommendations. champion a data-driven approach to decision-making, using metrics, experimentation (a/b testing), and user feedback to validate hypotheses and continuously improve the product. c...
Join to apply for the risk manager (financial risk) role at revolut join to apply for the risk manager (financial risk) role at revolut get ai-powered advice on this job and more exclusive features. about revolut people deserve more from their money. more visibility, more control, and more freedom. since 2015, revolut has been on a mission to deliver just that. our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. about revolut people deserve more from their money. more visibility, more control, and more freedom. since 2015, revolut has been on a mission to deliver just that. our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. as we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. in recognition of our outstanding employee experience, we've been certified as a great place to work. so far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. and we're looking for more brilliant people. people who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. about the role our risk team sits at the very core of revolut. those special agents work across functions, products, and regions to monitor front-line performance and ensure tha...
An account manager with experience in account management, customer operations, or customer success, within the travel/hospitality sector, who has worked closely with the airline or hotel sector, is required by a large, world-leading company that provides hotel accommodation for thousands of airline and cruise liner crews during their daily layovers. the role is based in bogotá or medellín, colombia. (fluency in english, spanish, and portuguese is a plus) the role will be based remotely, with travel to customers' locations. salary up to 96,000,000 cop per year (plus internet allowance) key skills for the role of account manager would include at least 3 years travel/hospitality industry experience, working closely with airlines and/or hotels, is a must customer service and negotiation/account management skills to sign contracts with hotels are ideal strong computer skills, with an emphasis on microsoft office products, especially excel bachelor's degree from an accredited college or university exceptional verbal and written communication skills english, portuguese and spanish fluency (oral and written) key responsibilities for the role of account manager would include responsible for the negotiation of hotel contracts for accommodation on behalf of airlines build customer relationships to enhance customer retention and drive product renewals. oversee the direction of existing airline accounts to maximise relationships to expand market/wallet share versus pre-assigned revenue quota for stays with hotels execute hotel contract negotiations on behalf of the airline, contract ren...
Facilities coordinator (operation engineering) jll bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the facilities coordinator (operation engineering) role at jll facilities coordinator (operation engineering) jll bogota, d.c., capital district, colombia 15 hours ago be among the first 25 applicants join to apply for the facilities coordinator (operation engineering) role at jll get ai-powered advice on this job and more exclusive features. responsible for hard services, the facilities coordinator will manage technical suppliers and stakeholders, assessing every technical aspect of the operation. they will be the expert point of contact for the colombia team and provide support to sites in chile and peru. this role is responsible for ensuring the successful technical operation and maintenance of building systems across a designated portfolio, while also providing comprehensive facility support and fostering strong client relationships. the ideal candidate will be a proactive leader with a strong technical background and a commitment to operational excellence and customer satisfaction. location: oxo center. pisos 8, 9, 10 y 11. barrio el chicó. schedule: monday-friday 8:00 am to 5pm what this job involves: technical operations & maintenance oversee and coordinate preventive maintenance services for a wide range of building operating systems and equipment, including but not limited to hvac, electrical, plumbing, ups, and fire life safety systems. this includes performing tasks and/or delegating as appropr...
Salesforce administrator - advanced english speakers - colombia job openings salesforce administrator - advanced english speakers - colombia about the job salesforce administrator - advanced english speakers - colombia we are seeking a skilled salesforce administrator for a full-time, fully remote role within our revenue operations team. this position plays a vital role in maintaining operational continuity, necessitated by recent changes in our team structure. our primary crm, salesforce, is at the core of our business operations, integrated with outreach for lead and opportunity management and hubspot for marketing activities. the ideal candidate will have a profound expertise in salesforce, demonstrated by a successful track record in managing, optimizing, and integrating technological solutions to enhance our revenue operations. key responsibilities: salesforce administration: utilize your extensive salesforce experience to administer, configure, and customize the platform, ensuring optimal performance and alignment with our business objectives. technology integration: assess and integrate new technologies and tools to improve the efficiency and effectiveness of our revenue operations, streamlining processes and enhancing system integrations. data management: maintain high standards of data integrity within salesforce. implement best practices for data hygiene, deduplication, and conduct regular audits. reporting and analytics: develop and manage comprehensive reports and dashboards, providing insightful analysis into key performance metrics to support informed decision...
Company overview: lean tech is a rapidly expanding organization situated in medellín, colombia. we pride ourselves on possessing one of the most influential networks within software development and it services for the entertainment, financial, and logistics sectors. our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. joining our team means engaging with expansive engineering teams across latin america and the united states, contributing to cutting-edge developments in multiple industries. we are seeking a product & operations analyst who is excited to support the product team and broader organization with product analytics and product operations. you will collaborate with teams across the organization: members of the product, marketing, sales, customer success, and engineering teams. your primary mission is to help support the build of a well-run product organization by providing adoption, usage, and other important data to our product, engineering, and leadership teams. position title: product & operations analyst location: remote - latam what you will be doing: steward our customer usage data, be responsible for understanding the data, data schemas, and database structure to ensure accurate measurement. collaborate with product managers to identify valuable kpis around product usage, collect that data with tools like pendo, and serve that data in dashboards and reports that shed insight into user behavioral and goal achievement. work with the director of product to define metrics that t...
We are seeking an mid-market sales representative in colombia. this is a remote role that will involve periodic travel within colombia, peru, and argentina. at first advantage (nasdaq: fa), people are at the heart of everything we do. from our customers and partners to our greatest advantage — our team members. operating with empathy and compassion, first advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. as part of our strategic growth initiative in the latam region, we are expanding our mid-market sales team to accelerate market penetration and drive revenue growth. say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized fortune 100 and global 500 brands. what you’ll do: we are seeking a dynamic and results-driven mid-market sales representative to join our growing latam team focusing on colombia, peru, and argentina. this is a true, hunter role, responsible for generating new business, driving the full sales cycle, and expanding first advantage’s presence among small and medium-sized businesses in the region. the ideal candidate is a self-starter with a strong sales acumen, capable of proactively identifying and capturing leads, managing relationships, and closing deals. experience in background screening, bpo, and saas/hr technology services is a plus. responsibilitie...
Global payroll operations specialist - colombia join to apply for the global payroll operations specialist - colombia role at rippling global payroll operations specialist - colombia join to apply for the global payroll operations specialist - colombia role at rippling about rippling rippling gives businesses one place to run hr, it, and finance. it brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. for the first time ever, you can manage and automate every part of the employee lifecycle in a single system. about rippling rippling gives businesses one place to run hr, it, and finance. it brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. for the first time ever, you can manage and automate every part of the employee lifecycle in a single system. take onboarding, for example. with rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like slack and microsoft 365—all within 90 seconds. based in san francisco, ca, rippling has raised $1.4b+ from the world’s top investors—including kleiner perkins, founders fund, sequoia, greenoaks, and bedrock—and was named one of america's best startup employers by forbes. we prioritize candidate safety. please be aware that all official communication will only be sent from @rippling.com addresses. about the role we're looking for an experienced payr...
About apex it: at apex it, we're not just consultants; we're transformation partners. as a global firm, we deliver award-winning salesforce and oracle solutions, helping organizations achieve operational excellence and elevate customer, employee, and student experiences. our team specializes in unlocking the transformative power of salesforce and oracle platforms to drive business growth and success. we deliver end-to-end salesforce services, guiding businesses through every phase-from strategic planning and configuration to seamless customization and integration. for oracle cloud applications, we offer end-to-end consulting, implementation, and migration services. whether it's oracle cx, hcm, erp, scm, or epm, we empower businesses to unlock the full potential of cloud technology, enhancing agility, scalability, and operational efficiency. we also go beyond consulting. through apex theorem, our digital marketing agency, we create smart, results-focused strategies that help businesses connect with their customers, increase leads, and grow revenue. we're passionate about making technology work for you. with our headquarters in the us and a strong business unit in india, we're thrilled to expand into colombia. this expansion will allow us to leverage colombia's vibrant tech talent pool to drive innovation across latin america. job title : project management office assistant manager reports to : president work location/travel: remote within colombia or on-site at client locations. occasional travel (up to 20%) may be required for client engagements. job summary: ...
Immigration assistant (criminal analysis) - bilingual eng/spa your role will be an essential part of our criminal legal line. you will be contributing to a variety of tasks that support our legal operations. your role will involve (among others) requesting, handling and managing documents and records, facilitating their movement within and outside the firm to ensure operational efficiency, submitting fingerprints to government agencies, and moving cases and tasks from one stage to the next. you will also follow up on tasks assigned, ensuring third parties (such as government agencies and courts) provide complete, timely, and accurate responses. the position requires engagement with a broad spectrum of activities, from record retrieval and document submission to supporting case management and scheduling interviews. your work will span across different areas, interacting with multiple stakeholders, including government agencies and clients, to maintain the flow of necessary documentation. additionally, you will assist in ensuring that all documents are accurate, up-to-date, and retrieved or submitted in a timely manner. your role is key in providing support across various departments, particularly in tasks that require meticulous attention to detail and adherence to legal protocols. excellent customer service skills are essential, as you might be interacting with clients through various communication methods to provide updates or request documentation to support the case. this position offers the opportunity to engage in a wide range of responsibilities that are crucial to th...
We are looking for a talented customer onboardingmanager to step onto a fintech unicorn rocketship! as a customer onboarding manager, you will be leading implementation projects with customers of tipalti’s rapidly growing saas-based accounts payable automation solution and global payments solution. the ideal candidate is self-motivated, proactive in understanding customer needs, and experienced in moving customers through the implementation of tipalti’s saas products. who are tipalti: tipalti is one of the most exciting fintechs in the world, our series f funding raising $270 million - valuing us at over $8.3 billion. we are on a journey to transform financial operations for high-velocity organizations to rival those of the fortune 5000. you will be responsible: lead the implementation of tipalti's rapidly growing, cloud-based accounts payable automation solution, ensuring a seamless experience for our customers. deliver exceptional service, becoming a trusted advisor and advocate for each customer throughout their journey with tipalti. guide customers through the technical integration process, providing expert problem-solving assistance. oversee project timelines, tasks, and development efforts, keeping customers on track and exceeding expectations. contribute to the internal knowledge base, capturing lessons learned and empowering colleagues. about you bachelor's degree in a relevant field or equivalent practical experience. proven experience with implementation, project management, consulting, or customer success experience with saas applications. excellent project manag...
Company description: about sutherland artificial intelligence. automation. cloud engineering. advanced analytics. for business leaders, these are key factors of success. for us, they’re our core expertise. we work with iconic brands worldwide. we bring them a unique value proposition through market-leading technology and business process excellence. we’ve created over 200 unique inventions under several patents across ai and other critical technologies. leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. for each company, we provide new keys for their businesses, the people they work with, and the customers they serve. we tailor proven and rapid formulas, to fit their unique dna. we bring together human expertise and artificial intelligence to develop digital chemistry. this unlocks new possibilities, transformative outcomes and enduring relationships. sutherland unlocking digital performance. delivering measurable results. job description: associate managers in this role get to: keep management updated: relay vital information in the form of timely and accurate reports. impact the bottom line: produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations. define sutherland’s reputation: oversee and manage performance and service quality to guarantee customer satisfaction; provide coaching and feedback to csrs. strengthen relationship...
On behalf of tipalti , sd solutions is seeking a talented customer success manager, scaled accounts to join a fintech unicorn! role overview as a customer success manager, scaled accounts, you will ensure our customers achieve their desired outcomes with our products/services. you will manage a segment of over 1,000 customers, focusing on identifying and scaling growth opportunities using tools and technology. your responsibilities include setting benchmarks, conducting business reviews, advocating for product solutions, reviewing usage, gathering feedback, and enhancing the customer experience. responsibilities manage a portfolio of 300+ clients within the scaled segment to promote growth through cross-sells and upsells. scale high-growth accounts to higher-touch engagement models. identify business changes (acquisitions, funding, mergers) for expansion opportunities. analyze data to understand customer usage trends. become an expert in our products/services, stay updated on enhancements, and share best practices. drive brand loyalty, customer satisfaction, and advocacy. collaborate with sales, solutions consultants, support, product, and marketing teams to gather and act on feedback. requirements 2+ years of customer success or account management experience, preferably in fintech. previous sales experience is a plus. experience with erp, accounts payable, churnzero, zendesk, salesforce, jira, analytics, or csm tools is advantageous. strong understanding of the fintech industry and our offerings. excellent communication and interperson...
Front end/asst dept leader (finance) create an outstanding customer experience through exceptional service. establish and maintain a safe and clean environment that encourages our customers to return. assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. assist in directing and supervising all functions, duties and activities for the front-end department. support the day-to-day functions of the front-end operations. responsible for assisting with the execution of best practices, goals and front-end standards established for the department. demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.based in colorado, city market merged with the kroger company in 1983. today, we're proudly serving city market customers in 34 stores throughout colorado, utah and wyoming. as part of the kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: to feed the human spirit. with a history of innovation, we work tirelessly to create amazing experiences for our customers, communities and each other, with food at the heart of it all. here, people matter. that's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. we help feed your future by providing the value and care you need to grow. if you're caring, purpose-driven and hungry to learn, your potential is unlimited. whether you're seeking a part-time position...
As a high-growth saas organization expands its go-to-market (gtm) engine, we are seeking a manager of revenue operations (analytics) to lead data-driven strategy across revenue planning, forecasting, and performance analysis. this role is central to ...
Why softwareone? success at softwareone is defined by the value delivered to our customers, the business, and our employees. our team is energized, agile, and passionate about delivering customer happiness and results. leaders empower teams and foste...
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