Press tab to move to skip to content link select how often (in days) to receive an alert: thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity an...
Company description publicis global delivery is the talent powerhouse of publicis groupe, the largest global communications group. we make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent cl...
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 7,400 ci&ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. general description: we are looking for a senior ux researcher, who has experience working in multicultural teams and is fluent in english and spanish. you will be part of the ci&t team but in the contractor model with an expected duration of 3 months, it is a temporary position. this person needs to have extensive experience in user research, data analytics, with the ability to connect to strategic insights. in this role, you will reveal what our users need from our products by conducting research, collaborating with cross-functional teams to ensure our products meet user needs and align with business goals, and performing usability studies. responsibilities: conduct qualitative research methods (e.g., user interviews, usability testing) to gather insights on user behaviors and preferences. utilize quantitative research methods (e.g., surveys, analytics data) to analyze user interactions and trends, translating findings into actionable strategies. present research findings and strategic recommendations to stakeholders in a clear and compelling manner. work closely with product managers, designers, and stakeholders to integrate user insights into product strategy and roadmaps. develop journey maps, and experience frameworks to guide team efforts. stay up-to-date on industry trends, emerging technologies,...
Job description our client is an industry leader in network security and visibility. a global growing company in cyber-security with a strong tier1 customer base. they are looking for a talented support engineer to handle 1st and 2nd support cases professionally and independently via crm, phone and email. requirements o at least 3-5 years hands-on experience of linux system administration operation– mandatory. • rt systems knowledge and understanding – advantage. o wide security and protection hands-on knowledge and understanding – mandatory. • security audits knowledge and tools. • vulnerability scanning and closing. o strong knowledge with networking lan/wan environments, preferably with: • isps, telco’s and mobile operators, tier1/tier2 networks. • mobile data/cable operators. • hands-on experience in networking lan/wan products such as core routers, switches, firewalls, nms components, etc. o working knowledge of radius, diameter, dhcp, 3gpp, pcef, pcrf, understanding protocol flow and sniffing. o strong hands-on working knowledge of tcp/ip networks, packet sniffing and traffic generation. o experienced in customer care working with crm systems o motivated and self-learner through hands on experience and on the go learning. o able to work under pressure upholding strict sla’s. o ability to learn and adapt quickly to technologies and technical environments. o excellent human relations, service orientated and excellent team player. o excellent communicator written and spoken o good english spoken and writing skills – a must. o spanish academic educa...
What 's the role the role of the data automation analyst is critical to the design, development, and optimization of automated data processes and analytical models to support decision-making across commercial operations and customer care. this role combines technical expertise in automation tools, data engineering principles, and statistical modeling to drive operational efficiency and actionable insights. what you'll do data modeling & analytics: develop robust data models to support predictive analytics, segmentation, customer behavior analysis, and forecasting. translate complex business requirements into efficient data solutions using sql, python, or r. collaborate with data engineering teams to ensure data models are accurate, scalable, and well-documented. dashboarding & visualization: build and maintain interactive dashboards (power bi, tableau, for various stakeholders, including commercial, care, and strategy teams. present analytical findings and model outputs to senior management with actionable recommendations. process optimization: identify opportunities for operational improvement through automation and data modeling. work with cross-functional teams (marketing, care, finance) to understand pain points and develop technical solutions. streamline reportingimplement crontabs data governance & quality: ensure high standards of data integrity, security, and compliance with internal policies. document data flows, logic, and models to support future development and scalability. what you'll need education: bachelor’s degree in computer science, data science, engineer...
About the company first line software works with some of the worlds top businesses and organisations in industries like healthcare, real estate, data engineering , warehouse automation, retail digitalisation, mobile app development, and e-commerce. our projects are as varied as our people, and our people are as talented as they come. we prefer working as a transparent and supportive team, who shares our knowledge as well as our success. lets see what we can create together! the project and your role we are seeking a detail-oriented and technically proficient qa analyst with expertise in azure data services and sql to join our data engineering team. in this role, you will be instrumental in ensuring the quality and integrity of data pipelines, data transformations, and analytics solutions built on the azure platform for our client in the real estate industry . key responsibilities: design, develop, and execute test plans and test cases for data solutions built on azure (e.g., data factory, synapse, sql). validate data pipelines, etl/elt processes, and data transformations for accuracy, completeness, and performance. write complex sql queries to validate data across multiple sources and ensure data consistency. collaborate with data engineers, developers, and business analysts to understand data requirements and ensure quality standards are met. perform root cause analysis of data issues and work with development teams to resolve defects. automate data validation and testing processes using tools and scripting. participate in agile/scrum ceremonies and contribute to continuou...
At medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. you’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. a day in the life the principal it business analyst for pros and conga cpq serves as the strategic interface between business partners and it, providing leadership in business analysis, solution design, and ongoing support for complex cpq platforms. this individual will act as a recognized expert in cpq processes, drive high-impact initiatives across sales, pricing, legal, and it, and ensure scalable, maintainable solutions are delivered in alignment with business goals. key responsibilities: · serve as the lead analyst and subject matter expert for pros and conga cpq platforms. · engage with cross-functional stakeholders (sales, pricing, legal, it) to understand strategic objectives and translate them into business and technical requirements. · lead requirement gathering sessions and document use cases, user stories, and functional specifications. · define and manage end-to-end solution design and process improvements, ensuring alignment with enterprise it architecture. · collaborate with developers, architects, and system integrators during build and deployment to ensure solution integrity. · lead and coordinate system demos, uat (user acceptance testing), and end-user training to support successful adoption. · act as the escalation point for complex production issues, ensuring timely resolution and communication. · drive continuous ...
We are seeking a proactive, organized virtual assistant with excellent communication skills to support our team with administrative and operational tasks. this role demands strong multitasking abilities, flexibility with new technologies, and a commitment to delivering first-rate assistance to customers and colleagues. key responsibilities answer phone calls and respond to emails in a timely and professional manner schedule appointments and meetings with clients issue invoices to clients using specified systems manage incoming and outgoing customer communications (emails and phone calls) make travel arrangements when required prepare presentations according to specific instructions create social media posts and social media events maintain and manage the company's crm perform basic edits on websites requirements excellent verbal and written communication skills in english fully computer literate with advanced proficiency in microsoft office (word, excel, powerpoint, outlook) up-to-date familiarity with workplace technologies, including online calendars and screen sharing tools working knowledge of spreadsheet and word processing programs strong multitasking and time management skills to handle multiple priorities efficiently ability to work independently with minimal supervision and meet deadlines must have a personal computer and a reliable internet connection familiarity with social media platforms (facebook, linkedin, instagram) for creating posts and events proficiency with cloud-based platforms like google docs, skype, and remote team messaging ap...
About us: headcount365 is a software platform for talent leaders to manage the data related to a company's annual hiring plan. created by ex-talent leaders from high growth start-ups, our company aims to bring the recruiting management team into the 21st century, through consolidated data and system integrations. the result of our work means companies can more predictably hire on-time, while providing accurate financial information to the cfo. role summary: the new feature backend engineer is a full-time role responsible for architecting and building our back end in conjunction with our head of product & chief technology officer. the role requires a hybrid of technical knowledge and a depth of understanding about the business case for our application. what you'll do: build efficient and reusable backend systems using django rest framework. write new views, models, and serializers to improve application functionality. identify and drive changes as needed for codebases, product areas, and/or systems. execute the design and development of our backend applications, ensuring scalability, performance, and maintainability. champion best practices, code quality, and standards across the backend team. stay abreast of the latest trends, tools, and technologies in backend development, incorporating them into our development processes as appropriate. contribute to the overall technical strategy and roadmap, providing insights and recommendations for improving our backend architecture and development processes. about you: you are a backend software engineer with a desire to advance your...
Shape the future of connectivity with precision and insight in the world of connectivity intelligence , our client, ekahau inc, is the tech behind the wi-fi that just works—whether it’s in airports, hospitals, offices, or universities. for over 20 years, they’ve led the way in designing, optimizing, and troubleshooting wireless networks with powerful, easy-to-use software and hardware tools. trusted by global brands and it pros alike, ekahau delivers real-time visibility and precision. if you’re passionate about data, performance, and building networks that never drop , this is where your skills truly connect. what you’ll do in this role be part of our client’s team as a senior data analyst and turn raw data into strategic insights. you’ll analyze customer behavior, service performance, and engagement trends to improve delivery, boost retention, and support key decisions—driving real impact across the professional services organization. job overview employment type: indefinite-term contract shift: 9 am – 6 pm pst | us holidays work setup: remote / work from home why you’ll love working here 5-day work week weekends off work from home arrangement 20 vacation days in total prepaid medicine fully customized emapta laptop and peripherals direct exposure to our clients career growth opportunities diverse and supportive work environment prime office locations in bogotá and medellín unlimited upskilling through emapta academy courses (want to know more? visit https://bit.ly/emaptatrainingcalendar) what you need to bring bachelor’s degree in a quantitative field such as data scienc...
Job description about you we are looking for an experienced qa automation engineer with a keen eye for detail to design testing procedures for our customer’s software applications. ready for the challenge? you bring to applaudo the following competencies: 5+ years of experience in software testing and quality assurance. 3+ years of experience in test automation, including writing assertions, debugging failures, and contributing to test requirements. 3+ years of experience working with playwright and webdriverio for ui automation. advanced proficiency in javascript, essential for api automated testing. hands-on experience with api testing, particularly rest-based apis, using postman. experience with other automation tools, such as selenium. experience with mobile testing for ios and android applications, including mobile automation. ability to manage test data effectively and experience in defect tracking. proficiency in test script creation, execution, and reporting using automation tools. experience with ci/cd pipelines, particularly with jenkins. basic familiarity with linux commands for troubleshooting. experience with cloud-based environments, particularly aws. ability to validate data and write basic queries. strong written and oral communication skills in english are mandatory, as you will be working directly with us-based clients. bachelor's degree in computer science, engineering, or a related field. you will be accountable for the following responsibilities: plan, analyze, design, develop, execute and maintain manual and automated test scenarios and test data, this...
Pioneering trusted medical solutions to improve the lives we touch: convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, incontinence care and infusion care. with around 10,000 colleagues, we provide our products and services in nearly 100 countries, united by a promise to be caring for good. our solutions deliver a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. group revenues in 2024 exceeded $2 billion. the company is a constituent of the ftse 100 index (lse:ctec). for more information on convatec, please visit: position overview: as a senior cash application associate, you will be responsible for the end-to-end management of accounts receivable processes, ensuring accurate and timely application of customer payments while driving improvements and efficiency. this role requires advanced excel skills and deep financial expertise to support data analysis, reconciliation, and resolution of payment discrepancies in a strategic and efficient manner. you will also maintain a high level of customer experience and contribute to the achievement of the group's cash flow target. this includes reducing receivables in open balances and improving the payment behavior of our customers. key responsibilities: payment application and reconciliation: ensure customer payments are applied correctly and within agreed timelines according to slas (service level agreements), maintain...
About improvado improvado is a fast-growing, ai-powered marketing intelligence platform trusted by global enterprises like asus, docker, and activision. we simplify complex data for marketing teams, enabling smarter budget decisions, campaign optimization, and roi growth. fresh off a $34m series a funding round, we’re scaling rapidly and seeking passionate problem-solvers to join our mission. your impact as an analyst, you’ll be the frontline hero for marketers, resolving critical data problems that drive their strategic decisions. your work ensures our platform delivers accurate, actionable insights—directly impacting client success and our product’s evolution. what you´ll do solve complex data challenges: investigate issues like missing reddit conversions by tracing data pipelines from source (api) to sql transformations. engage & empower customers: communicate via helpdesk (jira) and sometimes using video calls (google meet), turning technical roadblocks into trust-building moments. drive product excellence: collaborate with engineering, product, and customer success teams to escalate bugs and shape solutions. become a platform expert: master improvado’s tools (sql) and marketing apis (facebook, reddit) to deliver swift, accurate resolutions. build knowledge: document recurring cases to streamline future troubleshooting. what you bring technical proficiency: 1+ year in technical support or a similar role. sql skills (select, filtering, aggregates); familiarity with window functions or clickhouse/postgres is a plus. customer-first mindset: passion for translating technica...
Client operations manager remote – full time (8:30 am to 5:30 pm colombia time) independent contractor agreement cop $4.000.000-$4.500.000 usd $1,000 - $1,100 about us we are a recruitment company helping u.s.-based businesses grow by connecting them with top-tier virtual assistants and remote professionals from latin america. we pride ourselves on delivering exceptional client service and operational excellence. role overview as client operations manager, you will be the crucial link between our leadership, clients, and internal teams. this role combines client relationship management, operational oversight, executive support duties, and team supervision. you will ensure smooth daily operations, manage client communications, oversee payment cycles, track performance metrics, and provide leadership to recruitment, marketing, and operations teams. key responsibilities manage client communications professionally via email and phone, following up on leads and resolving issues promptly oversee payment calculations, review billing cycles, and respond to client questions with accuracy and timeliness support the ceo and leadership team with calendar management, meeting coordination, and administrative tasks organize and track kpis, sops, and key performance metrics for continuous improvement assist in preparing reports, presentations, and data-driven decision making supervise and coordinate recruitment, marketing, and operations teams to ensure alignment and efficiency handle sensitive in...
On team xbox, we aspire to empower the world’s 3 billion gamers to play the games they want, with the people they want, anywhere they want. gaming, the largest and fastest growing category in media & entertainment, represents an important growth opportunity for microsoft. we are leading with innovation, as highlighted by bringing the game pass subscription to pc, bringing xbox to new devices with cloud gaming, and our acquisition of activision blizzard king creating exciting new possibilities for players. the xbox experiences and platforms team is home to the engineering work that makes this vision possible, building the developer tools and services that enable game creators to craft incredible experiences, the commerce systems that connect publishers with their audience and help gamers engage with their next favorite games, the platforms on which those games play at their best, and the experiences that turn every screen into an xbox. our team is looking for a software engineer for our backend services team that enables creators to build multiplayer games. this team plays a pivotal role in building, maintaining, and operating multiplayer services for xbox, across console, pc and cloud. we are looking for a leader who will drive innovation and execution that will delight our game creators. microsoft’s mission is to empower every person and every organization on the planet to achieve more. as employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. each day we build on our values of respect, integrity, and a...
Clorox is the place that’s committed to growth – for our people and our brands. guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. join our team. #cloroxistheplace your role at clorox: we’re hiring a cost analyst to support our production services finance team. you will play a key role in supporting financial planning and analysis activities across our operations. your responsibilities will include preparing monthly financial reports, managing budgets, analyzing supply chain expenses, and partnering with logistics teams to coordinate deliveries and drive operational efficiency. this is a great opportunity to develop your career in finance within a dynamic, fast-paced environment at a global company committed to growth and innovation in this role, you will: prepare monthly financial closings and reports, including expense tracking and cost center analysis. develop and monitor cost budgets for manufacturing and logistics operations, including execution of annual standard costing, budgeted production hours, and volume per production line. analyze and report production center expenses, breaking down the impact of fixed and variable costs on unit cost per production line, and compare performance against budget targets. perform monthly inventory reconciliations and track variances in production orders. reclassify cost accounts as needed to ensure accurate financial reporting. monitor fluctuations in product, raw material, and production costs, identif...
Thales people architect identity management and data protection solutions at the heart of digital security. business and governments rely on us to bring trust to the billons of digital interactions they have with people. our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. more than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. as a project management officer (pmo) at thales, you will play a key role in shaping and optimizing how projects are delivered across the organization. you will be responsible for establishing and promoting the use of standard project management methodologies—such as agile, scrum, and waterfall—tailored to the company's technological and operational needs. responsibilities design, implement, and continuously improve project management processes and procedures, ensuring alignment with thales’ internal standards and best practices. actively monitor project performance through key performance indicators (kpis), providing insights and recommending adjustments to the portfolio manager when necessary to keep projects on track and aligned with strategic goals and deadlines. collaborate closely with the portfolio manager to prioritize projects, allocate resources efficiently, and analyze risks, ensure threats are mitigated in line with the company’s strategic priorities. drive informed decisions to support thales’ long-term obj...
Location: latin america snappycx is seeking a skilled sales agent ( bilingual sales agent/appointment setter) with strong english and spanish communication skills and a minimal accent.we are currently expanding our team and seeking a driven and articulate part-time sales assistant to support our lead follow-up and sales processes. job overview: as a sales assistant, you will be responsible for following up on warm leads provided by the company, helping to convert them into qualified opportunities. this is a remote, part-time position that requires strong communication skills, a proactive mindset, and sales acumen. key responsibilities: make outbound follow-up calls to warm leads provided by the company. qualify leads and schedule follow-up actions as needed. manage lead tracking and communications through the current crm (investment dominator). accurately document all interactions and progress within the crm. communicate clearly and professionally with prospective clients. collaborate with the team to improve follow-up strategies and lead conversion rates. engage with clients fluently in both english and spanish, ensuring clear communication with minimal accent for a better client experience. key qualifications: proven experience in sales or sales support roles, preferably in real estate or a related field. familiarity with crm platforms (experience with investment dominator or pebble is a plus). quick to learn and adapt to new tools and platforms. excellent english communication and enunciation skills. bilingual (english and spanish) candidates are strongly preferred...
Company description join us! why talan? for the 4th consecutive year , talan spain has been recognized as a great place to work ! this year, we’re also celebrating our 2nd certification in poland , a significant milestone since opening our office there. talan is an international advisory group specializing in innovation and transformation through technology, with 5,000 employees and an annual turnover of 600m€. we offer our customers a continuum of services to support them at each key stage of their organization's transformation, with four main activities: consulting in management and innovation: supporting business, managerial, cultural, and technological transformations. data & technology: implementing major transformation projects. cloud & application services: building or integrating software solutions. service centers of excellence: providing technology, innovation, agility, sustainability of skills, and cost optimization. talan accelerates its clients' transformation through innovation and technology. by understanding their challenges and supporting them with technology, innovation, and data , we enable them to be more efficient and resilient. job description as a system integration engineer, your mission will be to contribute to the transformation and continuous evolution of the platforms that supports the cib regulatory and compliance domain. we need someone like you to help us in different fronts: work on the technical design and implementation for application integration in the trade finance anti money laundering area, following the principles of c&ib architecture...
Join us and receive a $2,500 sign-on bonus! agileengine is an inc. 5000 company that creates award-winning software for fortune 500 brands and trailblazing startups across 17+ industries. we rank among the leaders in areas like application development and ai/ml, and our people-first culture has earned us multiple best place to work awards. if you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! what you will do - ml infrastructure support and development: build and maintain scalable ml infrastructure on databricks, leveraging unity catalog and feature stores to support model development and deployment; - drift detection frameworks: design and implement frameworks for detecting data and model drift, ensuring continuous monitoring and high reliability of ml models in production; - model calibration & versioning: develop model calibration frameworks and establish versioning practices to maintain transparency and reproducibility across the ml lifecycle; - low-latency orchestration: design and optimize reinforcement learning (rl) orchestration pipelines, including contextual bandits, for real-time execution in low-latency environments; - automated training pipelines: create automated frameworks for training, retraining, and validating ml models, enabling efficient experimentation and deployment; - ci/cd for ml: implement ci/cd best practices to streamline the deployment and monitoring of ml models, integrating with databricks workflows and git-based version control systems; - collaboration: work closely with m...
Dialectica is a leading b2b information services firm that serves the world's top consulting, investment and largest corporate businesses, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions. driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world. dialectica has been recognized as one of europe’s fastest-growing companies by the financial times for 5 years in a row, a top employer for recent graduates by the career directory in canada and a best workplace. we believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: accelerate the shift to a prosperous society by empowering better decision-making. about the role as an associate within the survey delivery & innovation team, your role is to partner with our clients to understand their quantitative b2b insights needs and to translate their requirements into best-in-class surveys - advising them on asking the right questions; programming the survey from scratch, conducting quality control on survey responses, visualizing the outputs and providing key results takeaways. we’re looking for passionate candidates who have a can-do attitude and eagerness to make our b2b surveys product and team succeed. in the role you will be working on multiple client projects at once and will quickly develop core skills in terms of critical thinking, team work, time management ...
Company overview: lean tech is a rapidly expanding organization situated in medellín, colombia. we pride ourselves on possessing one of the most influential networks within software development and it services for the entertainment, financial, and logistics sectors. our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. joining our team means engaging with expansive engineering teams across latin america and the united states, contributing to cutting-edge developments in multiple industries. currently, we are seeking a senior database developer to join our team. here are the challenges that our next warrior will face and the requirements we look for: position title: senior database developer location: hybrid - medellin, colombia what you will be doing: this role is crucial for designing and optimizing database solutions. you will be responsible for developing performant, scalable, and reliable software with a focus on oracle databases and sql optimization. your expertise in advanced query tuning and high-availability tools will enhance our data management systems, supporting efficient information storage and retrieval. the successful candidate will work within a hybrid environment in medellin, colombia, collaborating extensively with remote and internal teams. as part of our senior team, you will collaborate closely with developers and dbas, contributing significantly to our engineering efforts across latin america and the united states. expect to engage with complex challenges in ...
Company overview didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. for more information, please visit: www.didiglobal.com/news #li-hybrid team overview being part of the marketplace team is developing one of the main cornerstones of the business: marketplace balance. as part of the broader city operations organization, our marketplace team responsible for the engagement and retention of our users and allocating supply in an efficient and timely manner to support the experience within the app. this position will be responsible for building deep insights about the ride-hailing business from multiple perspectives like pricing, marketplace and competition. the ideal candidate must have strong analytical skills, data driven m...
About fusemachines fusemachines is a 10+ year old ai company, dedicated to delivering state-of-the-art ai products and solutions to a diverse range of industries. founded by sameer maskey, ph.d., an adjunct associate professor at columbia university, our company is on a steadfast mission to democratize ai and harness the power of global ai talent from underserved communities. with a robust presence in four countries and a dedicated team of over 400 full-time employees, we are committed to fostering ai transformation journeys for businesses worldwide. at fusemachines, we not only bridge the gap between ai advancement and its global impact but also strive to deliver the most advanced technology solutions to the world. role overview: we are seeking a highly skilled and motivated mlops engineer with a strong background in computer vision. in this role, you will be responsible for the full lifecycle of our machine learning models, from development and optimization to deployment and scaling. you will build and maintain the infrastructure that allows our cutting-edge computer vision algorithms to run reliably and efficiently in production. the ideal candidate will have a deep understanding of both mlops principles and 3d computer vision, with hands-on experience in containerization, model optimization, and scalable systems. key responsibilities: design, build, and maintain robust, scalable, and automated mlops pipelines for model training, evaluation, and deployment (ci/cd for ml). containerize machine learning applications using docker for scalable and reproducible deployments. d...
We operate boldly in the igaming and entertainment industries, uniting brands worldwide and gathering expertise from diverse markets. we focus on developing and implementing cutting-edge entertainment technology platforms and payment solutions, propelling assets' expansion and sustainable growth. growe welcomes those who are excited to: monitor daily customer support interactions across chats, calls, and emails to ensure compliance with growe’s quality standards and policies; provide structured and constructive feedback to customer support agents based on quality assurance (qa) evaluations; identify areas for improvement in agent performance and develop action plans for continuous development; analyze customer inquiries, identifying trends and recurring issues to enhance service quality; create and maintain reports on key quality assurance metrics, such as customer satisfaction scores and resolution effectiveness; collaborate with the customer support team to implement best practices and establish measurable performance goals; work closely with leadership to refine qa standards and ensure alignment with company objectives; contribute to the development and continuous improvement of customer support monitoring processes; maintain up-to-date knowledge of growe’s products and services to ensure accurate evaluations and feedback. we need your professional experience: experience in customer service, with at least 1 year in a quality assurance or specialist role; strong analytical skills to assess data, identify trends, and provide actionable insights for improving customer inter...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. the role are you a data-driven problem solver with a passion for transforming numbers into strategic insights? in this role, you will be a critical part of our customer excellence team, helping us elevate performance and make smarter business decisions. we’re looking for a sharp, analytical professional to help us automate reporting, optimize processes, and provide the data-backed insights that will guide our leadership. what we offer a culture of belonging where you are encouraged to use your voice. the opportunity to make a significant impact within an ever-evolving global organization. total rewards to support your career and well-being. global connectivity with ov...
At bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. senior ux designer at bairesdev we are looking for an outstanding senior ux designer to join our research & development team (r&d). this professional will be part of a highly collaborative multidisciplinary team responsible for creating the experience of internal and external products. we are looking for a creative problem solver with experience in designing flows, prototypes, and experiences to provide seamless experiences for multiple audiences. what you’ll do: - present and effectively communicate how the flows, wireframes, and prototypes work and will help achieve company objectives. - be responsible for usability tests with the internal team and end-users, gathering information, and creating a plan to evolve the product. - master hci usability and accessibility. - keep up with and educate the team about new or changing web and app creative trends and technologies. - participate in the company’s design system development. - combine data-driven and user-centric methodologies for better results. - collaborate ...
6 days ago be among the first 25 applicants epam is a leading global provider of digital platform engineering and development services. we are committed to having a positive impact on our customers, our employees, and our communities. we embrace a dy...
Kiwibot is at the forefront of robotic delivery solutions, transforming urban logistics with autonomous technology. our mission is to make last-mile delivery efficient, sustainable, and accessible. we are a data-driven company, and our data team is c...
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