Successfully manage and execute independent pre-sales activities to priority business group(s) while overseeing direct report businesses and accommodating non-primary teams where applicable. become familiar in all critical support areas bound by sla ...
Purpose contributes to the overall success of subsidiary accounting operation in canada for finance services unit ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objecti...
Job description at zimmer biomet, we believe in pushing the boundaries of innovation and driving our mission forward. as a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a zimmer biomet product or technology every 8 seconds. as a zimmer biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. to support our talent team, we focus on development opportunities, robust employee resource groups (ergs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. we are committed to creating an environment where every team member feels included, respected, empowered and recognised. what you can expect the medical writer is primarily responsible for preparing clinical evaluation reports (cers) for regulatory submissions and post-market surveillance plan literature reviews (psps) for analysis of existing product clinical performance. both involve conducting searches of peer-reviewed publications, national implant registries, risk management files and post market quality tabulations to compile relevant data. report preparation involves summarizing data found and drafting risk versus benefit analyses for review by senior medical writer or designee. how you'll create impact identify pertinent internal and external sources of clinical data and conduct systematic literature searches of peer review publications. prepare clinical evaluation documents according to the applicable regulations ...
Requisition id: 226420 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. position:senior project coordinator, technology governance & performance / international banking technology & transformation purpose international banking technology & transformation (ibtt) is a centralized program management office that deal with integration and divestitures initiatives supporting various technology teams across the bank. as a senior project coordinator in ibtt, you will support/lead a variety of projects across business lines and technologies, using various project management methodologies and tools. you will work in a culturally diverse environment while providing our technology and business partners with best-in-class project management expertise. accountabilities ·support management on scheduling, planning, invoicing and forecasting financials for all assigned projects ·participate in establishing project scope to ensure focus on delivery ·create project plans and manage dependencies in accordance with project team needs ·develop a strong partnership with the business sponsor to gain an understanding of requirements, sustain open dialogue to manage product backlog & benefits ·collaborate with project teams to ensure business needs and outcomes of the project are achieved ·manage and review accruals and actuals, ensuring they are entered in the appropriate tools prior to the monthly cycles ·support the forecast process within bank’s targets and d...
Requisition id: 213813 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose the technology control testing team plays an important role in the bank’s three lines of defense framework, providing first line of defense for all lines of business on all technology risk domains, including cyber security, data privacy, software lifecycle management, capacity, incident management, disaster and backup recovery, third party management, project management, and audit & regulatory issue remediations. senior manager, technology control testing directly supports the head of technology control testing to collaboratively assess high risk processes across business lines and manage the execution of the control test exercise(s). this role is part of a strategic and comprehensive it risk management function within the technology first line of defense, and ensures design and implementation in accordance with regulatory expectations, risk appetite, organizational risk practices and evolving business practices. the role includes significant coordination and engagement with peers across all business lines and technology functions. this includes 1st, 2nd, and 3rd lines of defense for technology in the execution of risk management activities, inclusive of regular updates, formal reporting and managing remediation commitments identified (e.g., audi...
Position summary perform duties as a dhc 8 pilot-in-command; overall responsible for the safe and legal execution of an isr flight in accordance with gfr approved flight and ground operations procedures (fgops), applicable host nation rules and federal aviation regulations. essential duties and responsibilities duties include, but not limited to : perform duties as pilot-in-command in all legal weather, day or night, as safely and efficiently as possible perform all flight planning, performance planning, weight and balance, fuel planning as required to safely and effectively complete the assigned mission maintain all electronics and associated software updates to satisfy all flight planning, performance planning, and weight and balance as required: apg, foreflight, etc. determines that the aircraft is air-worthy in accordance with fars and approved policies and procedures; completes appropriate preflight inspections coordinates with the lnos for all international flights and associated permissions and authorities: apacs - diplomatic clearances, landing authorizations, etc. performs other duties as assigned by the company, chief pilot and program manager requirements minimum requirements 6 or more years of relevant experience dhc-8 type rating current dod secret security clearance or higher commercial pilot certificate with multi-engine and instrument rating without limitations faa issued second class medical certificate a minimum of 500 hours total fixed-wing as pilot-in-command time in a multi-engine turbo prop aircraft, jet aircraft or combination thereof in aircraft with...
Job overview the associate leader of the centralized monitoring team, partner with the project and clinical lead to achieve the delivery of the project’s overall objectives to the sponsor’s satisfaction per contract, while optimizing speed, quality and cost of delivery and in accordance with iqvia sops, policies and practices. essential functions: leadership activities: leader of the centralized monitoring team, partner with the project and clinical lead to perform oversight on clinical deliverables on global assigned projects as per the protocol, sops, respective regulation/guidelines and project clinical operations plan. unblinded clinical lead, including ip management for the assigned study to identify risk and proposed mitigation (including re-supply, re-labelling, import/export licenses etc.) may act as clinical lead when there is not assigned to the study and at project close out. manage project resources (cras/ central monitors/ clinical trial assistants/ centralized monitoring assistants) analytical activities: manage, monitor and complete study/site metrics trending (trend analysis of clinical aspects of the trial, share trends and agree on action plan, review, triage and action clinical study alerts, monitor clinical operation plan compliance etc.). contribute to developing the study specific analytics strategy and work on developing advanced analytics. support project management team to develop monitoring strategy, including monitoring triggers/thresholds. attend study team and /or client meetings. provide inputs to clinical study teams, key decision makers, and ...
Position summary assist and support management and the leadership team with handling and resolving human resources issues. assist employees with internal and external transfer requests and procedures. monitor and assist managers/supervisors with hiring processes and issues. coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. maintain applicant flow, drug screen, orientation and transfer request logs. create and maintain new hire and personnel files and enter them into human resources information systems. assist with orientation of new employees. monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. ensure accurate maintenance of all employee records and files (., interview documents, i-9's). support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. inform human resources management of issues related to employee relations within the division or property. create and maintain filing systems. generate human resources data reports as necessary answer phone calls and record messages. create and type office correspondence using computer. serve as human resources subject matter expert and participate on project teams. train new hires on human resources processes, programs, policies, information systems, etc. follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietar...
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. david kennedy recruitment is working with a leading tech company who is looking to recruit a contracts officer to join their team in bogota, colombia. position: contracts officer location: remote - colombia employment type: full-time benefits: base salary duties and responsibilities prepare and review a variety of technology-related legal documents, including intellectual property licenses, software agreements, saas contracts, and confidentiality agreements. monitor and interpret legal and regulatory developments across multiple jurisdictions, with a focus on latin america. provide legal support and guidance on diverse commercial and operational matters. contribute to the development and implementation of scalable legal infrastructure, including contract templates and internal processes. maintain accurate records of internal and external legal policies and ensure compliance with applicable standards. requirements: proficient in english (c1), with strong verbal and written communication skills. licensed attorney eligible to practice law in colombia, with issued professional card. 1 to 4 years of relevant legal experience. experienced in overseeing the full life cycle of diverse contract types comfortable working in dynamic, technology-driven environments. ability to navigate legal matters in multi-national and culturally diverse settings. ...
At johnson & johnson, we believe health is everything. our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. through our expertise in innovative medicine and medtech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. learn more at https://www.jnj.com job function: procurement job sub function: strategic sourcing job category: professional all job posting locations: bogotá, distrito capital, colombia job description: the source-to-contract specialist will ensure that the regional gs (global services) procurement source-to-contract organisation delivers results in support of the global services, oneprocurement and johnson & johnson business strategy and objectives. the role works directly with the business, category leaders, and the broader function. additionally, you contribute to and/or own the operational execution of prioritized category strategy implementations, sourcing and contracting cases, and other critical functional activities. this role performs duties related to the implementation and execution of the organization's strategic sourcing plan, from assisting with contract negotiation, contract authoring and contract management activities through executing cost reduction strategies. the source-to-contract specialist, is an established and productive individual contributor, wh...
Drive the renewal of oracle's contracts to existing customers. responsible for timely renewals for medium-sized to large customers in assigned territory. educate customers on business practices and any associated contractual implications. ensure customer awareness and understanding of applicable elements of oracle's portfolio. meet productivity expectations on outbound calls for renewals. manage exceptions for customers with issues that may delay or inhibit renewals. identify and transfer leads to sales representatives for top-tier opportunities. accurately forecast business targets and opportunities in territory. career level - ic4...
Overview this individual will be a member of a team focused on providing technical support and timely, effective solutions to complex business problems through the troubleshooting, triaging, and testing of our financial software applications. the individual should have a strong desire for continuous learning and growth of technical and functional skills with the aspiration to leverage these skills to provide a positive customer experience. the role requires extensive interactions with customers via written and verbal communications. responsibilities working with clients on a daily basis to obtain business and technical specifications to help implement next generation software solutions working in small project teams on established activities or as a part of larger projects participating in the configuration, enhancement, and testing phases associated with software development and implementation ensuring successful completion of personal and team deliverables working closely with our software engineering teams to integrate release software into client environments providing guidance and mentoring for less experienced consultants participating in company building exercises, such as recruiting or delivery of internal training courses and other duties as assigned requirements bachelor degree in engineering, business or related disciplines that have an analytical component must be willing to travel up to 50% during the week demonstrated technical prowess including solving complex problems, programming skills (sql, c++/c#, java, vb and/or other computer programming languages), an...
Job description job description as a team leader here at ward law group, you will thrive in a fast-paced and growing work environment. you will be responsible for managing a team of demand specialists to ensure they are delivering the best results for our clients. we seek positive, goal-oriented individuals who are ready to make a difference! team leader job responsibilities manage a team of demand specialists ensuring they are meeting their kpis. assign cases to the team daily. check demand packages and approve them once all corrections have been made. have provider meetings to discuss gaps in expectations and improve turnaround times to receive the documents we need. conduct weekly case audits to ensure all cases are being worked on efficiently and identify any possible issues with cases. conduct weekly call audits to ensure calls are being handled appropriately and that all clients are receiving excellent customer service. take escalation calls from clients and de-escalate the situation to retain client satisfaction. analyze individual and team kpis, assess if we are on track to hit monthly/yearly goals and provide feedback to individuals when necessary. create action plans for employees and give write ups when applicable. attend weekly manager/team lead meetings to discuss the teams weekly/monthly projections and discuss issues. ensure that all sops and training videos are up to date with any changes. review profiles and conduct interviews for any hiring needs in the team. provide training to all new hires and ensure they receive all the necessary training they need t...
Academic training. professional qualification in civil engineering. professionals must have a current professional license. postgraduate degree in any modality in structures, structural engineering. o minimum professional experience. must have more than three (3) years of professional experience as a structural specialist o minimum functions to be performed. their functions include the following: - the functions of the civil engineer include the review of the design and construction of the project infrastructure ensuring proper installation. - conduct feasibility studies and terrain analysis. - review and, if applicable, design the support structures for the solar modules, as well as the foundations and mounting systems. - review, plan and if necessary design access roads, drainage systems, and other infrastructure necessary for the operation of the project. - develop the detailed project work plan, allocate resources and define key milestones within which includes the purchase and provisioning of equipment, in alignment with the engineer electrical resident and the environmental engineer, in such a way that effective coordination is carried out project timing. - supervise the construction of civil infrastructure, ensuring that plans are followed and specifications, ensuring that the required quality standards are met and the current regulations for civil works....
Giorgi global holdings, inc. (“ggh”) is a privately held, diversified consumer products/packaging company with approximately 11,000 employees and operations in 20 countries. ggh consists of four us based companies (the giorgi companies) and one global packaging company (canpack). ggh has embarked on a transformation journey to become a digital, technology enabled, customer-centric, data and insights-driven organization. this transformation is evolving our business, strategy, core operations and it solutions. about the role as a member of the data science & analytics engagement team your will have the following responsibilities: bridge between business users and d&a team engage with business users to understand their requirements and help them with new or existing data solutions that fulfill their needs. act as a representative of the d&a team, fostering strong relationships and ensuring clear communication between business users and the technical team. increase adoption of data solutions promote awareness and usage of existing data solutions among business users. engage with users to gather feedback and identify opportunities for improving data solutions. develop strategies to increase the adoption and effective utilization of data tools and resources within the organization. advanced analytics and innovation utilize advanced analytics methods to derive valuable insights from organizational data. apply statistical methods and machine learning techniques to uncover meaningful patterns and trends. drive innovation by developing prototype solutions and demonstrating their pote...
Requisition id: 230203 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose contributes to the overall success of the employee it services / etss ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. provide the best service to the internal users, following the market’s standards and the guidance provided by management. accountabilities to provide professional and courteous support to the business community, answering questions, when possible, in order to meet the departmental objective for issue resolution. the incumbent will use all available resources to ensure a timely first call resolution rate. provide first level triage and support for employees and employee computing systems. resolve or escalate incidents reported by phone, incident management software or any intake channel the business decides. facilitate request fulfillment processes. the employee will ensure that access and accounts are provided to employees in accordance with the company's security policies. to manage the incident tracking system in a timely and effective manner to ensure a timely resolution; document all new information within the log; p...
Contamos con un equipo sólido y robusto de consultores especializados en búsqueda y selección de personal, así como en consultoría en diversos temas asociado al talento humano en múltiples sectores y países, garantizando de esta manera la prestación de un servicio oportuno y resolutivo a cada una de las empresas que nos confían la selección y/o el entrenamiento de sus profesionales. actualmente sumamos más de 10 años de experiencia en el manejo de procesos, tanto individuales como masivos, a nivel local y regional. position: carbon capture utilization & sequestration (ccus) engineer location: saudi arabia (the company offers expat benefits) experience: 20+ years we are seeking an expert carbon capture utilization & sequestration (ccus) engineer to support large-scale industrial sustainability projects and contribute to the development of advanced emissions reduction strategies. this is a high-impact role for professionals passionate about climate solutions, carbon management technologies, and cross-functional innovation. join a multidisciplinary engineering team driving the development, implementation, and optimization of cutting-edge ccus technologies across one of the most advanced industrial environments in the world. your responsibilities will include: lead and support the planning, design, and execution of ccus projects, including co₂ capture, transport, utilization, and storage. conduct technical reviews of existing systems to identify optimization opportunities and implement continuous improvements. collaborate with operations teams to deliver tailor...
We are looking for the right people — people who want to innovate, achieve, grow and lead. we attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry. job duties under strict supervision, assists during rigging-up and rigging-down of surface and down hole well logging equipment on work locations for the purpose of recording information about sub-surface geologic formations. learns basic oil well operations including the identification of different rig types and drill string components, blow out prevention (bop) procedures and equipment, health, safety, and environmental (hse) procedures and guidelines, and other appropriate safety and service quality protocols and guidelines. assists during the operation of well logging equipment at job site. learns to assemble down hole well logging tools (electric, nuclear, sonic, and other well logging tools). learns to maintain, clean and perform preventative maintenance on down-hole and surface well logging equipment. assists in the performance of pre and post job vehicle and equipment inspections and associated paperwork and/or reports. job tasks, correctly performed, have minimal impact upon the viability of the organization. error is readily ascertainable by the supervisor and can be corrected. skills are typically acquired through successful completion of high school or similar education. licensure to drive ...
Careers that change lives we’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. work with us to incentivize better patient care, and partner across the industry to make healthcare more affordable and accessible. be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide. come strengthen your specialized skills and enhance your expertise. we’ll support you with the training, mentorship, guidance, and networks you need to advance, and empower you to work in the way that’s best for you. together, we can confront the challenges that will change the face of healthcare. join us for a career that changes lives. a day in the life provides oversight for the development and maintenance of quality programs, systems, processes, and procedures that ensure compliance with policies and that the performance and quality of services conform to established internal and external standards and guidelines. provides expertise and guidance in interpreting policies, regulatory and/or governmental regulations, and internal regulations to assure compliance. works directly with operating entities to provide process analyses oversight on a continuing basis to enforce requirements and meet regulations. leads audit and inspection preparation, resolution of audit and inspection findings and liaises with auditing groups and inspectors through all stages of the audits. prepares reports and/or necessary documentation (ex-corrective and preventative actions) and provides to applicable stakeholders, both internal and...
This is a remote position. schedule: monday to thursday: 8:00 a.m. – 5:00 p.m. pacific time (san diego, ca) includes a 30-minute unpaid lunch break and two 15-minute paid breaks friday: 8:00 a.m. – 3:00 p.m. pacific time (san diego, ca) includes a 60-minute unpaid lunch break and one 15-minute paid break paid hours per week: 40 hours role overview the quality assurance specialist is responsible for ensuring that all client interactions meet the company's high standards of service, compliance, and professionalism. this role is integral to maintaining operational excellence by auditing, analyzing, and providing constructive feedback. the quality assurance specialist collaborates closely with leadership and training teams to identify trends, support process improvements, and uphold regulatory standards. key responsibilities conduct comprehensive reviews of client interactions, including telephone calls, emails, crm documentation, and text communications, to ensure accuracy, compliance, and service excellence. evaluate employee adherence to company policies, program guidelines, and applicable regulations. provide timely, objective, and actionable feedback to team members and management, aimed at performance enhancement and client satisfaction. identify recurring trends, performance gaps, and training needs based on audit findings. maintain detailed and accurate audit records, scoring reports, and feedback documentation. participate actively in calibration sessions to ensure scoring consistency and maintain alignment across the qa department. collabo...
Description: we are looking for talented professionals to join our operations team at marsh. this position will be based in bogotá. this is a hybrid role that requires working at least three days a week in the office. the billing and reconciliation analyst will be responsible for verifying the accuracy of data, managing billing and reconciliation processes, and preparing reports for service leaders and clients. we will count on you to: verify that the data is complete and correct by performing the necessary validations. follow up with the insurer and notify the billing analyst about the processed movements for their management. prepare and deliver reports (e.g., insured population reports, payroll discount reports, movement status reports) to the service leader or service agent for client delivery. reconcile movements, billing, and collections, using advanced excel skills and strong mathematical capabilities. what you need to have: advanced excel skills (cross-referencing databases, pivot tables, conditionals, and rules) a minimum of 1.5 years of experience in a similar role, preferably in insurance companies or agencies. technical or higher education; students are accepted as long as it does not interfere with work hours. proficiency in the office suite, teams, and outlook. what makes you stand out: experience in the health and life insurance sectors. strong analytical skills and attention to detail, with effective time management and problem-solving abilities. why join our team? we help you be your best self through professional development opportunities, interesting work...
Requisition id: 219488 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose contributes to the overall success of the information technology & solutions (it&s) globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. works closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. involved in the full systems life cycle and is responsible for designing, coding, testing, implementing, and supporting applications software that is delivered on time and within budget. makes recommendations towards the development of new code or reuse of existing code. responsibilities may also include participation in component and data architecture design; performance monitoring, product evaluation and buy vs. build recommendations. provides guidance and training to less experienced analysts and programmers. understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and ...
Overview we are looking for a team player with strong skills in software development. as a senior software developer at quorum, you would be responsible for developing the various products in the planning, economics, and reserves suite. you will join and immediately contribute on the team that supports one of quorum’s market leading enterprise applications. responsibilities research, understand, and perform a variety of activities spanning the full lifecycle of software development: develop solutions in code independently and with a high degree of quality and completeness execute and support advanced technical tasks such as load testing or performance tuning troubleshoot complex problems across systems, resolve defects, and perform root cause analysis have a understanding of ci/cd pipelines and other deployment tools demonstrate a solid understanding of software development methodologies and how they apply to your team recommend improvements and evangelize new concepts, practices, or procedures that can increase quality and efficiency and other duties as assigned. requirements 5+ years of application development with development, implementation, and support experience, including the following:front-end web frameworks.netc#rest api experience with visual studio and git excellent understanding of object-oriented concepts and .net framework ability to troubleshoot and isolate/solve complex bugs, connectivity issues, or os related issues understanding of basic steps of an agile sdlc excellent communication in english (both written and verbal) and interpersonal skills demonstrat...
About the role as a deputy compliance officer , you will be responsible to supporting the development and maintenance of a strong compliance framework, ensuring the sedpe operates in line with regulatory requirements, particularly those from the superintendencia financiera de colombia (sfc), and complies with internal policies, aml, and ctf obligations. what you will do assist in the implementation and continuous improvement of the compliance management system. monitor regulatory changes (financial, aml/ctf, data protection, etc.) and assess their impact on operations. conduct regular compliance risk assessments and support the development of mitigation strategies. oversee transaction monitoring and escalation of suspicious activity reports (sars) in coordination with the aml officer. support internal training initiatives on compliance, ethics, and conduct. participate in internal and external audits, regulatory inspections, and ensure timely responses and remediations. prepare and submit required regulatory reports, including those to the sfc, uiaf, and other applicable authorities. collaborate with legal, risk, operations, and technology teams to ensure compliance is embedded across functions. maintain accurate and up-to-date compliance documentation and controls. what you need to succeed bachelor’s degree in law, finance, business administration, or a related field. must demonstrate at least one hundred and fifty (150) hours of training in anti-money laundering and counter-terrorism financing (aml/ctf) risk management through specialization programs, courses, diploma pro...
Job description the candidate should be able to remediate the security findings on the applications, middleware, databases and operating systems. the incumbent should have a good hands experience on linux and windows core operating systems as well as knowledge of shell and powershell scripting. essential functions: application server administration hands on experience. must be good in at least one of the application server apache tomcat, oracle weblogic, ibm websphere http server administration experience. must be good in at least one of the technology apache http, oracle http, nginx hands-on experience in any one of the database like oracle, ms sql, postgresql. basic understanding of data replication, clustering, high availability, etc. basic understanding of network elements like firewall, load balancer, global traffic manager, dns, etc. prefer candidates who has the experience in automating frequent mundane tasks. candidates with knowledge in python, wlst scripting or ansible will be a plus. experience in working with single sign on, certificates, ciphers, distributions of jdk or jre in market. experience in developing the cicd pipelines in jenkins, azuredevops or github. experience working with monitoring tool like splunk , promotheus and grafana this is a hybrid position. expectation of days in office will be confirmed by your hiring manager. qualifications basic qualifications: bachelor's degree, or 3+ years of relevant work experience preferred qualifications: bachelors degree in computer science, information management or a related field or an equivale...
Job description this is a remote position. schedule: monday to thursday: 8:00 a.m. – 5:00 p.m. pacific time (san diego, ca) includes a 30-minute unpaid lunch break and two 15-minute paid breaks friday: 8:00 a.m. – 3:00 p.m. pacific time (san diego, ca) includes a 60-minute unpaid lunch break and one 15-minute paid break paid hours per week: 40 hours role overview the quality assurance specialist is responsible for ensuring that all client interactions meet the company's high standards of service, compliance, and professionalism. this role is integral to maintaining operational excellence by auditing, analyzing, and providing constructive feedback. the quality assurance specialist collaborates closely with leadership and training teams to identify trends, support process improvements, and uphold regulatory standards. key responsibilities conduct comprehensive reviews of client interactions, including telephone calls, emails, crm documentation, and text communications, to ensure accuracy, compliance, and service excellence. evaluate employee adherence to company policies, program guidelines, and applicable regulations. provide timely, objective, and actionable feedback to team members and management, aimed at performance enhancement and client satisfaction. identify recurring trends, performance gaps, and training needs based on audit findings. maintain detailed and accurate audit records, scoring reports, and feedback documentation. participate actively in calibration sessions to ensure scoring consistency and maintain alignment across the qa de...
About the job our team: sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. from prevention to treatment, sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions. as a company with a global vision of drug development and a highly regarded corporate culture, sanofi is recognized as one of the best pharmaceutical companies in the world and is pioneering the application of artificial intelligence (ai) with strong commitment to develop advanced data standards to increase reusability & interoperability and thus accelerate impact on global health. the global m&s services acts as a cornerstone to this effort. our team is responsible for delivering and supporting global m&s teams by acting as a crucial link between our r&d and manufacturing facilities, playing a vital role in securing the present portfolio and delivering future launches of high-quality and innovative drugs and vaccines. main responsibilities: execute administration and governance related tasks:identify opportunities for format improvement: format monitoring for alignment with local strategyidentify opportunities for process improvement: interaction with local doc governance team, and support to doc strategiesunderstand the applicability of the documents and stakeholders, challenge the stakeholders, review stakeholder list & manage list for review and distribution with a f...
Press tab to move to skip to content link select how often (in days) to receive an alert: in addition to the following epson's policies and procedures, principal accountabilities include, but are not limited to: control of receptions and inventories ...
Mead & hunt, a nationally recognized professional services consulting firm, has a full-time position available for a highly motivated construction inspector 2 with bridge experience to join our transportation group in anne arundel county, md. respons...
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