Latam marketing intelligence & demand generation lead sgs is the world’s leading testing, inspection and certification company. we operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,50...
Descripción de la empresa sgs is the world’s leading testing, inspection and certification company. we operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. w...
Seeking a highly skilled data analyst to collaborate with our partner, a leading workforce insights saas platform. we provide critical insights to tier-1 investors, c-suite leaders, and advisory professionals on hiring patterns, retention, promotion, employee skills, efficiency, job openings, and employee sentiment analysis. about the role: - we are seeking a detail-oriented individual to assist clients in resolving questions regarding our platform and underlying data. - the ideal candidate will participate in product initiatives such as new product releases, analysis of user behaviors to identify improvement opportunities, and target analysis of new workflows within the platform. the successful candidate will contribute to the development of our reporting strategy, building, designing, and presenting reports to clients. requirements: - bachelor's degree in a relevant field (e.g., computer science, information technology, business administration) or equivalent experience. - minimum of 3 years of experience in customer support, technical support, business analysis, or intelligence roles, preferably with data-driven products serving sophisticated users. - strong sql skills, including common table expressions and window functions (lag, lead, partition by). - excellent written and verbal communication skills in english, with ability to present to top management and explain technical concepts clearly....
About the role we are seeking a dedicated and dynamic proactive client advocate to play a key role in ensuring the success of our clients by providing exceptional service, fostering strong relationships, and driving the adoption of our security products and services. key responsibilities: 1. client onboarding: - lead the onboarding process for new clients, ensuring a seamless introduction to our security products and services. - collaborate with internal teams to facilitate a smooth transition. - relationship management: - act as the primary point of contact for assigned clients. - build and maintain strong, trust-based relationships with key stakeholders. - product adoption: - drive the successful adoption of our security products and services. - provide guidance and training to clients on product functionalities and best practices. - health monitoring: - develop and implement health monitoring metrics to assess client satisfaction and usage. - proactively identify and address potential issues. - issue resolution: - collaborate with engineering support and engineering teams to address client concerns promptly. - ensure timely and effective resolution of client issues. - renewal management: - proactively manage the renewal process for assigned clients. - identify opportunities for upselling or cross-selling based on client needs. - customer advocacy: - cultivate satisfied clients into advocates for our products and services. - gather testimonials, case studies, and referrals. - education and training: - develop and deliver training sessions for clients on n...
Unlock the power of ai-driven business transformation we are redefining the future of business through the power of artificial intelligence and cutting-edge technologies. as a trusted leader in ai innovation, we craft intelligent solutions to revolutionize workflows, elevate customer experiences, and deliver tangible results. about the role: - collaborate with customers to define requirements and propose innovative solutions - architect and build best-in-class implementations of service cloud and field service lightning - configure salesforce solutions using point-and-click tools available on the platform - understand and leverage salesforce platform to implement scalable solutions - partner with our artificial intelligence team to create innovative salesforce solutions for customers - stay up-to-date with the latest salesforce features and major launches requirements: - 2+ years project experience in a hands-on position - 1+ years of experience with salesforce in a development or configuration capacity - in-depth understanding of customer service and field service business operations with experience solving complex use cases - solid understanding of salesforce platform and its architecture - experience building custom applications, lightning experience, and visual flows within salesforce - understanding of release management, application lifecycle management, and development lifecycle best practices preferred skills: - any salesforce certifications is a plus, preferably salesforce service cloud or field service consultant - bs in computer science, mathematics, engin...
**job description** the role of the senior associate is to collaborate with clients undergoing data-driven transformation across the globe. as a key member of the data science team, the successful candidate will accelerate and drive the ddt strategy for clients, working in partnership with digital directors, client teams, and practice capability. **key responsibilities:** - solve complex marketing and business challenges by accessing, integrating, manipulating, mining, and modeling a variety of data sources. - reframe client business questions into data science deliverables. contribute to data science roadmap creation. collaborate with internal and external stakeholders to establish objectives, deliverables, and timelines. - perform exploratory data analysis, data cleansing, and imputation, feature generation in preparation for the modeling process. - apply various quantitative techniques to build predictive models and uncover patterns in data. - build scalable data pipelines and models for real-time modeling frameworks. - document and visualize your work and outputs for technical and non-technical audiences. - contribute to the data science capability through presenting work, mentoring talent, helping form best practices, and points of view on various ai-related topics. **requirements:** - proficiency in several time series techniques: arima, arimax, exponential smoothing, garch, regression, moving average, neural networks, lstm. strong skills in classification methods: logistic regression, decision trees, random forests, svm, neural networks, knn, naive bayes. - adva...
Descripción del puesto nos encontramos en la búsqueda de un profesional con el perfil adecuado para desarrollar soluciones innovadoras en salesforce. el consultor senior se encarga del diseño, desarrollo y optimización de soluciones en salesforce marketing cloud, marketing cloud intelligence (datorama), customer data platform (cdp) y service cloud. entre las responsabilidades principales de este puesto destacan: - diseñar y desarrollar soluciones avanzadas en salesforce marketing cloud, marketing cloud intelligence, customer data platform y service cloud. - crear y optimizar flujos automatizados en journey builder y automation studio para la personalización de campañas. - implementar y gestionar integraciones entre salesforce y plataformas externas utilizando apis y middleware. - desarrollar consultas y segmentaciones avanzadas en sql y ampscript. - configurar y administrar marketing cloud intelligence (datorama) para la centralización y análisis de datos. - garantizar la calidad de los datos dentro del customer data platform (cdp), gestionando modelos de identidad y unificación de clientes. - implementar soluciones en service cloud, incluyendo la automatización de procesos de atención al cliente. - participar en sesiones de planificación y arquitectura para definir las mejores soluciones en la plataforma. - brindar soporte técnico avanzado y mentoría a equipos de trabajo junior e intermedios. - asegurar el cumplimiento de estándares de desarrollo, seguridad y gobernanza de datos en salesforce. - documentar las soluciones desarrolladas y capacitar a los usuarios clave s...
Role summary we are seeking a proactive and analytical market intelligence and operations analyst to join our team, focusing on managing field force performance (ffp). this critical role will enhance our understanding of customer interactions and optimize field operations to drive overall performance improvements. about the job this analyst will spearhead the development and optimization of ffp processes, ensuring alignment with customer needs and strategic business objectives. the role involves leading and managing key projects related to field force performance, from conception through execution, ensuring timely delivery and adherence to project scope and objectives. main responsibilities 1. field force performance management: develop and optimize ffp processes, ensuring alignment with customer needs and strategic business objectives. 2. project management: lead and manage key projects related to field force performance, ensuring timely delivery and adherence to project scope and objectives. 3. cross-functional collaboration: partner with members of the customer insights and experience team, the isupport team, and other stakeholders to ensure that field force processes are integrated effectively and foster productive behaviors. 4. training and development: provide training and resources to field teams on the significance of customer insights, ensuring these concepts are woven into everyday operations. 5. continuous improvement: actively identify and pursue opportunities for process enhancements based on customer feedback, performance analytics, and industry benchmark...
Job title: staffing and scheduling analyst the staffing and scheduling analyst plays a crucial role in ensuring the efficient operation of our call center. this individual is responsible for various forecasting, staffing, scheduling, and real-time queue management duties. key responsibilities: - raise critical issues surrounding staffing, call volume, and agent performance to ensure optimal service levels. - develop effective call routing strategies to minimize wait times and improve customer satisfaction. - collaborate with the trc staffing plan team to optimize staffing levels across all areas, focusing on 50-minute/35-minute tpc teams and weekend shifts. - manage work distribution and agent productivity on a daily basis to meet business objectives. - drive key service metrics to achieve desired outcomes. specific roles within workforce management: - queue management: ensure timely call answering and completion of outbound work within set goals. - intra-day reporting: provide regular updates throughout the day to inform decision-making. - scheduling: create and maintain work schedules and shifts to meet business needs. - call center it: troubleshoot contact center-wide issues and identify potential impacts on the business. - forecasting: analyze patterns of call volume and average handle time to determine associate requirements. requirements: - 4+ years of experience in workforce management or operations. - proficiency in workforce management and data analysis tools (e.g., genesys, tableau). about this role: this is an exciting opportunity to join a dynamic team ...
Consultor desarrollador salesforce seniordepartment: operationsemployment type: full timelocation: colombiareporting to: jorge silvadescriptionquieres convertirte en maker! te estamos buscando! el puesto de consultor desarrollador salesforce senior se encarga del diseño, desarrollo, implementación y optimización de soluciones en salesforce marketing cloud, marketing cloud intelligence (datorama), customer data platform (cdp) y service cloud, asegurando el cumplimiento de las mejores prácticas y estándares de calidad en la plataforma. este perfil requiere un conocimiento avanzado en la configuración, desarrollo, integración y personalización de salesforce, así como en la automatización de procesos de negocio y el análisis de datos para mejorar la eficiencia operativa y la experiencia del cliente.key responsibilitiesresponsabilidades:diseñar y desarrollar soluciones avanzadas en salesforce marketing cloud, marketing cloud inteligente, customer data platform y service cloud.crear y optimizar flujos automatizados en journey builder y automation studio para la personalización de campañas.implementar y gestionar integraciones entre salesforce y plataformas externas utilizando apis y middleware.desarrollar consultas y segmentaciones avanzadas en sql y ampscript.configurar y administrar marketing cloud intelligence (datorama) para la centralización y análisis de datos.garantizar la calidad de los datos dentro del customer data platform (cdp), gestionando modelos de identidad y unificación de clientes.implementar soluciones en service cloud, incluyendo la automatización de procesos ...
Join or sign in to find your next jobjoin to apply for the sr. service cloud consultant role at neuraflashwhy neuraflash:at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.neuraflash is looking for a talented sr. salesforce consultant to join our growing service cloud practice! you will bring salesforce project implementations to life by working with our customers to understand their business, identify their requirements, and design, develop, qa, and launch their solutions.you will have the opportunity to:work with our customers to define requirements, and also propose and deliver solutionsarchitect and build best-in-class implementations of service cloud and field service lightningconfigure salesforce solutions using point-and-click tools available on the platform (e.g., process builder and visual flows)build intuitive solutions around digital channels like chatbots and messagingunderstand and leverage salesforce platform to implement scalable solutionspartner with our artificial intelligence team to create innovative salesforce solutions for our customersacquire new te...
At gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. certified as a great place to work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. this helps our customers to eliminate security blind spots, optimize network traffic, and dramatically reduce tool cost and complexity, enabling them to better secure and manage their hybrid cloud infrastructure. gigamon has served more than 4,000 customers worldwide, including over 80 percent of fortune 100 enterprises, 9 of the 10 largest mobile network providers, and hundreds of governments and educational organizations.gigamon seeks a motivated individual to fill the position of regional sales director focused on colombia, perú, chile & ecuador. in this sales position, you will identify, qualify and capture tactical sales opportunities that will align gigamon strategically. in this role, you will also command and manage all the moving parts through the full life cycle to closure. we are searching for an entrepreneurial self-starter who enjoys working in a fast-paced environment, completing multiple complex tasks simultaneously, who can use his or her direct and indirect sales talent to expand adoption of gigamon capabilities. duties also include development of business strategies and solutions for complex and multi-faceted customer problems, and internally provide advice to support the overall growth strategy for driving gigamon’s business activities in region to new and exis...
**job overview:** we are looking for a skilled data analyst to work with our team. the ideal candidate will have experience in developing analytical database tables, creating reports and dashboards, and applying quantitative analysis to support business decision-making. key responsibilities: 1. developing analytical database tables to track subscription and promotional offers performance; 2. creating reports and tableau dashboards to summarize relevant metrics; 3. applying quantitative analysis to understand customer behavior and impact of promotional offers; 4. ensuring data accuracy through quality control processes; 5. responding to requests from various stakeholders; 6. collaborating with the insights & analytics team to incorporate marketing and content data. requirements: 1. bachelor's degree in mathematics, statistics, or a related field; 2. 4+ years of experience in an analytics role; 3. proficiency in sql, including ctes, window functions, and date & time functions; 4. experience with business intelligence tools like tableau; 5. familiarity with database models and unstructured data; 6. ability to transform raw data into actionable datasets; 7. knowledge of statistics and/or machine learning concepts; 8. experience with programming languages like python and r; 9. strong problem-solving and communication skills....
We are hiring spanish< >english opi/vri interpreters if you are passionate about different languages and interpretation, we need you! we are looking for professional remote interpreters who want to join an international company and be a great help to the community. an over-the-phone interpreters (opi) /video remote interpreters (vri) in future group translation and localization services provide accurate communication between non-english and english speakers during the calls. they carry out exclusive service in different fields and industries and assure transparency during the conversation. interpreters in future group translation and localization services are linguistic experts, fast workers when it comes to the information mentioned during the call, and renowned for their high level of tolerance, accuracy, and expertise. after you familiarize yourself with the following description of the position, you can click "apply now" and send us your resume and certificate in pdf or word files. location: worldwide your responsibilities: answer calls in a professional manner, acting according to the interpreter's code of conduct. be always prepared to take notes during a call. be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically). rendering all messages accurately and completely, without adding, omitting, or substituting. provide the highest level of customer service during interpreting facilitate communication between limited english proficient and client by rendering accurate and complete interpretation o...
In this role , you'll get to: sell to the brazil territory build relationships with prospects and internal stakeholders to grow new business. become an expert in identifying challenges that our prospective customers face, which can be solved with inbound marketing strategies. close new business consistently at or above quota level. serve as a brand enthusiast for hubspot’s suite of products and solutions. follow up on highly qualified opportunities across brazil work collaboratively with marketing and technology departments to execute sales strategy as the firm introduces enhancements to existing solutions and/or releases new products bring your knowledge, strategies, and ideas to advance our company’s values, unique culture, and vision for the future requirements for this position include: fluency in portuguese and english is a must. employees must be located or willing to relocate to colombia (relocation assistance available) 2-7+ years of selling experience preferably within a web technologies or innovative online product environment. experience prospecting in a high volume environment. experience doing discovery calls with customers and ability to show value propositions. experience within a sales team that produces and exceeds their goals consistently. experience in a startup environment is preferable. a sharp focus on your goals the ability to advance the vision of the department emotional intelligence a powerful work ethic tons of energy, passion, humor, compassion, and enthusiasm superior communications skills exceptional closing skills facility with ms office suite...
Descripción del empleo latam marketing intelligence & demand generation lead mission of the position: to be the data engine of sgs latam’s marketing transformation by leading the development and activation of marketing intelligence and demand generation initiatives that are fully aligned with the region’s growth strategy. this role is responsible for converting insights into opportunity by uncovering customer needs, whitespace, market risks, and commercial trends to drive more profitable decisions. the mission is to provide business-critical analytics and lead scalable, insight-led demand generation strategies that increase top-line revenue, reduce cac, and accelerate pipeline growth across high-value services. key responsibilities: lead the design, execution, and continuous optimization of insight-led demand generation strategies across latam, co-owning commercial targets with sales and ensuring alignment with revenue goals, pipeline objectives, and service-level priorities. build and maintain robust marketing and commercial performance dashboards using platforms like salesforce, tableau, and power bi to track cac, ltv, mql-to-win ratios, funnel velocity, and campaign roi per sector and geography. identify high-potential market segments and whitespace opportunities through strategic segmentation and opportunity sizing—enabling sgs to proactively position its premium services in sectors such as mining, agrifood, sustainability, industrial manufacturing, and digital services. partner closely with commercial marketing & abm partners to localize data-driven recommendat...
Especialista cx imagina trabajar en una empresa que realmente se preocupa por sus colaboradores, clientes, partes interesadas y toda la comunidad involucrada. ¡imagínate trabajar para una empresa que se compromete con hacer lo correcto y que tiene como objetivo ser el mejor proveedor de seguros del mundo! zurich es una de las principales compañías de seguros del mundo y una de las pocas que opera a escala global. con alrededor de 55.000 empleados, dedicados a comprender las necesidades de nuestros clientes y ofrecer soluciones para particulares y empresas, desde pequeñas empresas hasta multinacionales. aquí, apostamos por la sostenibilidad, innovando en las políticas de desarrollo y uniéndonos cada vez más con los cambios del mundo. nos preocupamos por la confianza en la sociedad y en la forma en que estamos constantemente innovando, buscando tecnología y estrategias que nos permitan brindar una experiencia memorable a nuestro cliente. también fomentamos una cultura de diversidad e inclusión. nuestra declaración de propósito y valores está diseñada para proteger, inspirar confianza y ayudar a nuestros colaboradores a alcanzar su máximo potencial. ¡ven a ser un zuricher y forma parte de nuestro equipo como especialista customer experience ! responsabilidades : fortalecer el crecimiento y el desarrollo estrategias del área de experiencia al cliente, mediante el análisis exhaustivo de datos y la creación de insights estratégicos que impulsen decisiones fundamentadas y efectivas. recopilar, limpiar y analizar grandes volúmenes de datos provenientes de diversas fuentes, incluy...
Agileengine is one of the inc. 5000 fastest-growing companies in the us and a top-3 ranked dev shop according to clutch. we create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. if you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :) what you will do - developing analytical and reporting database tables to facilitate subscription and promotional offers performance tracking through efficient querying of large databases; - produce reports and tableau dashboards summarizing pertinent metrics and equipping various stakeholders with information for decision-making; - apply quantitative analysis on complex data to support the insights team in efforts to understand customer behavior and impact of promotional offers; - ensure data accuracy through conscientious data collection and monitoring, development and execution of quality control processes, investigation and resolution of anomalies; - respond to a wide variety of ad hoc requests from finance, marketing, distribution, product, etc.; - work closely with other members of the insights & analytics team to incorporate marketing and content data, creating a holistic understanding of customers and how they interact with our products. must haves - college degree in mathematics, statistics, industrial engineering, data science, economics, operations research, computer science, or equivalent work experience; - 4+ years of professional...
We are seeking a highly skilled senior full-stack engineer to join our team. job description the ideal candidate will be responsible for designing and developing front-end, back-end, and architecture, ensuring the responsiveness of applications and working alongside the design team for web design features. main responsibilities - developing front-end website architecture. - designing user interactions on web pages. - developing back-end website applications. - creating servers and databases for functionality. - ensuring cross-platform optimization for mobile phones. - ensuring responsiveness of applications. - working alongside graphic designers for web design features. - seeing through a project from conception to finished product. - designing and developing apis. - meeting both technical and consumer needs. - staying abreast of developments in web applications and programming languages. requirements to succeed in this role, you should have: - a degree in computer science. - strong organizational and project management skills. - proficiency with fundamental front-end languages such as html, css, and javascript. - familiarity with javascript frameworks such as angular js, react. - proficiency with server-side languages such as python, node js, .net. - familiarity with database technology such as mysql, oracle, and mongodb. - excellent verbal communication skills. - good problem-solving skills. - attention to detail. about us we help crypto investors build profitable portfolios using artificial intelligence-based crypto indices, rankings, and price predictions. our ...
Job description responsibilities 1. manage customer master data creation and updates workflows, ensuring high accuracy and attention to detail. 2. collaborate with stakeholders and processes to maintain corporate customer master database, including setup and maintenance of customer information within erp systems. 3. troubleshoot customer master data sales area issues with cross-divisional business units and team members. 4. identify and report issues and risks related to customer master data, advising on potential adverse impacts to the business. 5. main interactions with cross-functional areas such as field personnel, finance, compliance, etc. 6. maintain policies and procedures, respond to incoming inquiries, and perform other duties as assigned. requirements 1. bachelor's degree in accounting, finance, business, is, or related discipline. 2. fluent spoken and written english; any other language is a plus. 3. excellent verbal and written interpersonal communication skills. 4. strong analytical skills. 5. exceptional skills in applicable microsoft software programs. 6. business intelligence tools preferred (microsoft reporting, powerbi). 7. major erp systems experience (sap or mdg) is a plus. 8. able to organize, prioritize work, and keep accurate detailed records. 9. excellent time management skills with independent judgment. 10. ability to understand complex interdivisional procedures and policies. 11. 1-2 years maintaining master data records (customer master preferred)....
At agileengine, we're one of the inc. 5000 fastest-growing companies in the us and a top-3 ranked dev shop according to clutch. our mission is to create award-winning custom software solutions that positively impact millions of people across various industries. job overview we're seeking an analytics professional to join our team where you'll be challenged to learn and experiment every day, working alongside talented individuals who share your passion for data-driven insights. key responsibilities 1. data analysis: develop analytical database tables to track subscription and promotional offers performance through efficient querying of large databases; 2. reporting: produce reports and tableau dashboards summarizing key metrics to inform stakeholders' decision-making; 3. quantitative analysis: apply complex data analysis to support the insights team in understanding customer behavior and offer impact; 4. data quality: ensure accuracy through diligent data collection, monitoring, and quality control processes; 5. ad hoc requests: respond to various requests from finance, marketing, distribution, product, etc.; 6. team collaboration: work closely with the insights & analytics team to incorporate marketing and content data, providing a comprehensive understanding of customers. requirements must haves 1. educational background: college degree in mathematics, statistics, industrial engineering, data science, economics, operations research, computer science, or equivalent work experience; 2. professional experience: 4+ years of experience in an analytics role; 3. sql profic...
Job description: - schedule: 5 days a week, monday to friday, from 10:00 am to 7:00 pm ct. - main responsibilities: 1. log all case-related details accurately in the crm system. 2. document provided solutions in hubspot and direct them to relevant departments via jira. 3. use company resources exclusively for communication purposes. 4. maintain communication standards for all customer interactions. 5. continuously refine communication skills based on feedback for better outcomes. 6. ensure critical information exchange between retention and other departments regarding student agreements. required skills and qualifications: - advanced level of english (+b2) and spanish (c2). - high listening skills (every detail mentioned in the conversation with the client matters). - excellent level of argumentation and conviction. - experience in the sales sector and experience in retention is a must. - high level of problem solving. - ability to work with objections. - ability to work with emotions (emotional intelligence). - a general understanding of the edtech industry. benefits: - professional development in an international team. - a comfortable digital office. - diverse and tight-knit team spread out across various regions....
About stryker corporation we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and stryker was selected as the only partner for the private beta prior to launch. post-launch, we've earned the distinction of being salesforce's #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. job description we are hiring for a salesforce project manager to work with our enterprise customers. the ideal candidate will manage projects for our enterprise customers by providing day-to-day leadership to analyze their requirements, developing designs, and implementing cloud-based solutions based on salesforce and the force.com platform. you'll have the opportunity to: - monitor and manage project financials, scope, and schedule to ensure project stays on track for assigned client projects - drive implementations of high-quality ai and digital service solutions - act as primary day-to-day point of contact for the client and the operational aspects of the project, including a focus on building strong customer relationships - facilitate or co-lead with customer project manager regular status meetings with project team, spons...
Customer retention specialist - sales support - colombia - entry-level - full-time description we are dedicated to helping people from diverse backgrounds build sustainable careers in tech through digital re-skilling programs. our program graduates have secured jobs at top companies like tesla, spotify, playstation, google, and microsoft. over 25,000 students have chosen us to transform their careers. we are seeking a customer retention specialist to work with all refund and dropout cases. this role is responsible for resolving issues and maintaining communication standards for all customer interactions. responsibilities - log case-related details accurately in the crm system - document provided solutions in hubspot and direct them to relevant departments via jira - use company resources exclusively for communication purposes - maintain communication standards for all customer interactions - continuously refine communication skills based on feedback for better outcomes - ensure critical information exchange between retention and other departments regarding student agreements requirements - advanced level of english (+b2) and spanish (c2) - high listening skills - excellent level of argumentation and conviction - experience in sales sector and retention - high level of problem-solving - ability to work with objections - emotional intelligence - general understanding of edtech industry this is an operational/execution role, not a strategical role. nice to have: - work experience in help desk, call center, and/or professions related to customer service what we can ...
Habilidades y experiencia requerida se requiere experiencia comprobada en marketing cloud, incluyendo journey builder, automation studio, email studio, mobile studio y personalization (interaction studio). el candidato debe tener conocimientos avanzados en sql, ampscript, ssjs y configuración de data extensions y email html en marketing cloud. también debe tener experiencia en implementación de modelos de datos, seguridad y permisos en salesforce. además, se espera que el candidato tenga al menos 4 certificaciones de salesforce: salesforce marketing cloud email specialist, marketing cloud intelligence (datorama) consultant, customer data platform (cdp) specialist y salesforce certified platform developer i....
We believe that the right way to accelerate business results is by giving go-to-market teams agility - to sell and monetize any revenue model, across any channel, with complete and accurate revenue visibility end-to-end. this requires a truly disruptive product and innovative team - we’re bringing cpq, billing, revenue lifecycle management, and revenue analytics under one platform, upleveling teams and companies with pricing and billing agility, and revenue intelligence. why you will love ths nue opportunity! we are seeking a dynamic and skilled revenue operations (revops) solutions consultant to join our team. in this role, you will act as a strategic partner to clients, aligning their revenue operations processes with best-in-class tools, technologies, and methodologies. you will leverage your expertise to design, implement, and optimize revops solutions that enhance efficiency, improve data insights, and drive revenue growth. as a solutions consultant, you will collaborate with clients to understand their current revops processes, challenges and goals. you will conduct a comprehensive needs assessment and gap analysis to identify opportunities where nue can provide value and improvement. this role is ideal for a self-starter with a passion for delivering exceptional customer value through technology consulting, transformation, and change management. if you thrive in a dynamic environment and have a strong revenue operations foundation, we invite you to join our team and help shape the future of our customer engagements. job role and responsibility you will work wit...
Workana bogota, d.c., capital district, colombia 2 days ago be among the first 25 applicants workana is the largest remote work platform for talents in latin america. our new segment workana premium focuses on matching the most exceptional professionals with leading and innovative companies around the globe. enjoy competitive compensation, dedicated support, and the flexibility of remote work within a dynamic environment that fosters collaboration and professional advancement. we are proud to present you with the following opportunity. about our client: our client is a leading player in the real estate industry, known for leveraging cutting-edge technology to streamline operations, optimize decision-making, and provide exceptional customer experiences. with a commitment to innovation and excellence, they are redefining the real estate landscape through data-driven insights and advanced business intelligence capabilities. allowed locations: latin america work mode: 100% remote. role overview: we are seeking a bi engineer (snowflake/tableau) to join the team. in this role, you will be responsible for designing and developing dashboards and reports that transform data into actionable insights. you will collaborate with the product team and business stakeholders to understand requirements and deliver visually appealing and impactful bi solutions that drive strategic decision-making. key responsibilities: design, develop, and maintain interactive dashboards and reports using tableau leverage snowflake to extract and analyze data, ensuring accurate and reliable reporting collabor...
We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. as a people-first firm, we value diversity in backgrounds a...
Purpose the senior analyst will perform data analysis and project organizational support for gamlo in bogota d. c. colombia, dominican republic, and canada. the senior analyst will blend data visualization skill with a strong report and dashboard dev...
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