Foundever is a global leader in customer experience (cx), with more than 170,000 team members around the world. in colombia, we have over 25 years of experience and a team of 8,500 bilingual associates, delivering solutions for more than 750 globally...
Canonical bogota, d. c. capital district, colombia engineering manager. apparmor canonical bogota, d. c. capital district, colombia 1 week ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. as the most...
Groupcos bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the bilingual agent role at groupcos groupcos bogota, d.c., capital district, colombia 3 days ago be among the first 25 applicants join to apply for the bilingual agent role at groupcos get ai-powered advice on this job and more exclusive features. join our team – customer care representative (c1 english level) location : caracol radio building, carrera 7ma with 67th street, bogotá contract type: open-ended contract are you ready to level up your career with a company that invests in you from day one? we’re hiring customer care representatives with excellent english (c1) skills to be the voice of our global clients. if you're enthusiastic, customer-focused, and looking for professional growth, we want to meet you what we offer training : 1 full training day + 1 onboarding day – and you’re ready to shine! schedule : monday to friday, 11:00 a.m. – 8:00 p.m. (42 hours/week) salary : $2,850,000 cop base + commissions up to $280,000 cop bonuses : permanence bonuses for sticking with us! awesome perks spotify or netflix subscription – your choice access to laika, your digital shopping app for your pets' needs growth opportunities: be part of a team that promotes from within vibrant workplace: modern office in the heart of bogotá who you are you speak and write in english at a c1 level you have at least a middle school diploma ️you're a problem-solver with a positive attitude and team spirit️ you're ready to commit to a full-time, stable posit...
Bilingüal loyalty expert c1 at tp, we offer jobs and create careers. as a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. why tp? with over 45 years of global leadership and more than 25 years in colombia, tp is the 1 provider of digital business services. we have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. when you join tp, you become part of a company thats recognized worldwide for its excellence and commitment to its people. your role as a bilingual loyalty expert, your mission is to deliver high-level customer service experiences, focused on loyalty programs and customer retention strategies. you will manage inquiries and provide expert-level guidance to customers, helping them maximize the benefits of their loyalty programs. · handle inbound and outbound customer interactions via phone. · guide customers on loyalty points, benefits, redemptions, and account updates · solve concerns efficiently while delivering empathetic and personalized support · represent tps world-class standards in every interaction what were looking for · language level: c1 90% conversational english · education and work experience requirement: high school diploma (bachiller) · availability: full-time (40 hours/week) · skills & qualities: strong knowledge of loyalty or rewards programs excellent communication and persuasion skills customer-centric mindset with emotional intelligence problem-solving and active listening abilities ability to ada...
Position summary: intelligence analyst provides comprehensive, actionable intelligence services. this position encompasses the collection, interpretation, and immediate use of intelligence information gathered from multiple sources, to include, both manned and unmanned airborne isr platforms. essential duties and responsibilities: duties include, but not limited to: - exploit first phase of lidar and sar imagery - verify target information with requirements analysts - create coverage map for each collection requirement - upload/archive all products and/or reports as directed by leadership - determine additional processing needs and communicate to data processor and aircrew - provide recommendations for further collections to requirements analysts and mission planners - attend status meetings to discuss emerging techniques and drive quality improvement processes - perform research and pre-mission preparation - live and work in bogota, colombia for periods of 60 to 90 days at a time **requirements**: **minimum requirements** **knowledge and skills** - three (3) years of experience processing and/or analyzing dod related intelligence data collected by lidar and sar systems - knowledge of gis, geospatial production techniques, and digital data form - strong technical and oral communication skill - must possess an active top secret security clearance with the ability to obtain a ts/sci - high school diploma or ged **preferred skills** - bachelor’s degree or associate’s degree with four (4) additional years of experience is highly desired - able to ext...
**company description** work with us. change the world.** at aecom, we're delivering a better world. whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. we are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. there has never been a better time to be at aecom. with accelerating infrastructure investment worldwide, our services are in great demand. we invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. we're one global team driven by our common purpose to deliver a better world. join us. aecom has an immediate opportunity available for a bim technician for employment in bogota, colombia. the responsibilities include but are not limited to: - works under limited supervision performing complex technical work. - duties may include technical responsibility for a major phase or component of a project. - takes lead role in work-flow coordination. **qualifications** minimum requirements: - high school diploma + 6 yore or demonstrated equivalency of experience and/or education preferred requirements: - more than 6 years of experience in experience in large-scale projects - experience in steel and...
**description**: **hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent, technology, and training **services. we have been impacting the world **since 2018,** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. in our **modern offices**, we provide different amenities such as casual attire and free beverages. additionally, our **benefits** include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a **carrier sales representative,** you will work with our existing network of carriers, as well as build and develop your own carrier base to negotiate rates and effectively support our customer base. this role combines inside sales, account management, and operational activities to meet the needs of our customers. this is a fast-paced environment with high pressure and deadlines to meet daily. **some of your responsibilities are but are not limited to**: - source qualified transportation providers and develop relationships - research new carriers, generate leads, and develop new carrier relationships - leverage technology and data to make informed decisions and improve efficiency - identify issues proactively and follow up until completion - maintain and establish relationships with carriers to expand service and capacity opportunities - track customer orders & communica...
**description**: **hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent, technology, and training **services. we have been impacting the world **since 2018,** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. in our **modern offices**, we provide different amenities such as casual attire and free beverages. additionally, our **benefits** include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a **carrier sales representative,** you will work with our existing network of carriers, as well as build and develop your own carrier base to negotiate rates and effectively support our customer base. this role combines inside sales, account management, and operational activities to meet the needs of our customers. this is a fast-paced environment with high pressure and deadlines to meet daily. **some of your responsibilities are but are not limited to**: - source qualified transportation providers and develop relationships - research new carriers, generate leads, and develop new carrier relationships - leverage technology and data to make informed decisions and improve efficiency - identify issues proactively and follow up until completion - maintain and establish relationships with carriers to expand service and capacity opportunities - track customer orders & communica...
**description**: **hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent, technology, and training **services. we have been impacting the world **since 2018,** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. in our **modern offices**, we provide different amenities such as casual attire and free beverages. additionally, our **benefits** include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a **carrier sales representative,** you will work with our existing network of carriers, as well as build and develop your own carrier base to negotiate rates and effectively support our customer base. this role combines inside sales, account management, and operational activities to meet the needs of our customers. this is a fast-paced environment with high pressure and deadlines to meet daily. **some of your responsibilities are but are not limited to**: - source qualified transportation providers and develop relationships - research new carriers, generate leads, and develop new carrier relationships - leverage technology and data to make informed decisions and improve efficiency - identify issues proactively and follow up until completion - maintain and establish relationships with carriers to expand service and capacity opportunities - track customer orders & communica...
**description**: **hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent, technology, and training services. we have been impacting the world **since 2018 **and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. in our **modern offices**, we provide different amenities such as casual attire and free beverages. additionally, our **benefits **include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a **pricing & procurement analyst,** you will be managing various aspects of pricing for quotations, rfqs (request for quotations), and bids/tenders related to international ocean and air accounts within your assigned tradelane, customer, and/or sales grouping. **some of your responsibilities are but are not limited to**: - field daily quote requests from customers who are interested in growing or working with the company. - analyze costs from multiple agents to ensure that the quotation provided to the customer is the most competitive, and determine the best service options for their request. - organize, delegate, and manage quotes assigned in the cargowise dashboard, ensuring that all inquiries are received, confirmed, and actioned within agreed timelines. - obtain and manage regularly updated origin costs for ocean and air services to be used for quoting or bidding requests. ...
Hi there! thanks for your curiosity if you are looking for a happy environment where you can exercise your creativity, sharpen your mastership and grow in your career, then scroll this down! **who we are** zubale is the white label instacart for latin america that enables retailers to win in ecommerce. we partner with a wide range of retailers from supermarkets, specialty stores, pharmacies and fashion brands to integrate our technology with their order management systems and fulfill the order end-to-end with independent workers who pick, pack and deliver from the retailers asset (store, warehouse, dark stores etc) to the final customer. in addition, we can modularize our tech given the retailers needs to provide only in store services (stocking, demos) and last mile services (express, same day, next day) we have achieved aggressive growth in 5 years operating in 6 countries: mexico, brazil, chile, colombia, peru and costa rica and completing over 8 million jobs. today we serve 80 customers and have daily jobs available in over 20,000 store locations in more than 100 cities. we're looking for people with an entrepreneurial spirit, and passion for building new and different projects. this is a rare opportunity in latin america to work with a well-funded startup with exponential growth. our founders are harvard business school graduates with deep consumer expertise at walmart and p&g; across latin america, india, china and africa. **funciones**: - contactar a los prospectos zubaleros a través de llamadas telefónicas para promover su vinculación en la plataforma ...
Bilingüal loyalty expert c1 at tp, we offer jobs and create careers. as a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. why tp? with over 45 years of global leadership and more than 25 years in colombia, tp is the #1 provider of digital business services. we have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. when you join tp, you become part of a company that’s recognized worldwide for its excellence and commitment to its people. your role as a bilingual loyalty expert, your mission is to deliver high-level customer service experiences, focused on loyalty programs and customer retention strategies. you will manage inquiries and provide expert-level guidance to customers, helping them maximize the benefits of their loyalty programs. · handle inbound and outbound customer interactions via phone. · guide customers on loyalty points, benefits, redemptions, and account updates · solve concerns efficiently while delivering empathetic and personalized support · represent tp’s world-class standards in every interaction what we’re looking for · language level: c1 – 90% conversational english · education and work experience requirement: high school diploma (bachiller) · availability: full-time (40 hours/week) · skills & qualities: - strong knowledge of loyalty or rewards programs - excellent communication and persuasion skills - customer-centric mindset with emotional intelligence - problem-solving and active listening abilities - ab...
Bilingüal loyalty expert c1 at tp, we offer jobs and create careers. as a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. why tp? with over 45 years of global leadership and more than 25 years in colombia, tp is the 1 provider of digital business services. we have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. when you join tp, you become part of a company thats recognized worldwide for its excellence and commitment to its people. your role as a bilingual loyalty expert, your mission is to deliver high-level customer service experiences, focused on loyalty programs and customer retention strategies. you will manage inquiries and provide expert-level guidance to customers, helping them maximize the benefits of their loyalty programs. · handle inbound and outbound customer interactions via phone. · guide customers on loyalty points, benefits, redemptions, and account updates · solve concerns efficiently while delivering empathetic and personalized support · represent tps world-class standards in every interaction what were looking for · language level: c1 90% conversational english · education and work experience requirement: high school diploma (bachiller) · availability: full-time (40 hours/week) · skills & qualities: strong knowledge of loyalty or rewards programs excellent communication and persuasion skills customer-centric mindset with emotional intelligence problem-solving and active listening abilities ability to ada...
¡Únete a nuestro equipo como facilitador de proyecto de plataforma educativa! * **descripción del puesto**: estamos buscando un licenciado en cualquier área del conocimiento con afinidad y experiência en el uso de las tecnologías de la información y comunicación (tics). si posees una maestría, ¡eso sería una gran ventaja! buscamos a alguien que sea un facilitador excepcional y que esté dispuesto a desempeñar un papel fundamental en la implementación de un proyecto emocionante que tiene como objetivo acompañar los procesos de aprendizaje en instituciones públicas a través de una plataforma innovadora. **requisitos**: - licenciatura en cualquier área del conocimiento con sólidos conocimientos y habilidades en el uso de las tics. - preferiblemente con maestría relacionada. - residencia en medellín o alrededores. - experiência en roles que requieran la gestión y organización de información. - capacidad para comprender rápidamente tareas y adaptarse a cambios en un entorno dinámico. - destreza en el cumplimiento de indicaciones y en la entrega puntual de actividades. debe tener un computador portatil **responsabilidades**: - facilitar la implementación y adopción de la plataforma educativa en instituciones públicas. - brindar apoyo y orientación a los usuarios de la plataforma, fomentando un entorno de aprendizaje colaborativo. - gestionar y organizar información relevante para el proyecto. - colaborar estrechamente con el equipo para asegurar la entrega exitosa de actividades en los plazos previstos. - demostrar empatía y comprensión al interactuar con divers...
¡Únete a nuestro equipo como facilitador de proyecto de plataforma educativa! * **descripción del puesto**: estamos buscando un licenciado en cualquier área del conocimiento con afinidad y experiência en el uso de las tecnologías de la información y comunicación (tics). si posees una maestría, ¡eso sería una gran ventaja! buscamos a alguien que sea un facilitador excepcional y que esté dispuesto a desempeñar un papel fundamental en la implementación de un proyecto emocionante que tiene como objetivo acompañar los procesos de aprendizaje en instituciones públicas a través de una plataforma innovadora. **requisitos**: - licenciatura en cualquier área del conocimiento con sólidos conocimientos y habilidades en el uso de las tics. - preferiblemente con maestría relacionada. - residencia en medellín o alrededores. - experiência en roles que requieran la gestión y organización de información. - capacidad para comprender rápidamente tareas y adaptarse a cambios en un entorno dinámico. - destreza en el cumplimiento de indicaciones y en la entrega puntual de actividades. debe tener un computador portatil **responsabilidades**: - facilitar la implementación y adopción de la plataforma educativa en instituciones públicas. - brindar apoyo y orientación a los usuarios de la plataforma, fomentando un entorno de aprendizaje colaborativo. - gestionar y organizar información relevante para el proyecto. - colaborar estrechamente con el equipo para asegurar la entrega exitosa de actividades en los plazos previstos. - demostrar empatía y comprensión al interactuar con divers...
The role offers the opportunity to manage a comprehensive team for one of the leading websites. the team leader is responsible for the kpi results of the team guaranteeing coverage for the assignments and interaction documentation, as well as the individual performance. the team leader must ensure that all service levels and contractual kpis are met by guiding the team, maintaining motivation, establishing clear goals, and providing feedback in a consistent manner. **tasks**: - to establish clear expectations about results and behaviors for the team to comply with the required kpi´s. - to ensure that service levels are delivered, all decisions made must focus on maintaining a 100% functional operation. - to control the work environment and discipline by motivating the team and promoting engagement to ensure kpi´s achievement. - to analyze continually statistics to detect areas of opportunity in the daily operation to carry out proper and timely corrective measures. - to carry out monthly one-to-one´s meetings and weekly follow-ups on targets and feedback on expected performance and behaviors. - to review and evaluate shifts and skills from agents to guarantee required coverage. - to capture suggestions to improve tools and procedures and share with relevant functions to contribute to continuous process improvement. - to act as a besedo´s ambassador, leading by example and motivating the team to participate in the company´s activities and initiatives. - to interact with the clients/agents through the already-established channels to ensure proper communication and...
¡Únete a nuestro equipo como facilitador de proyecto de plataforma educativa!* **descripción del puesto**: estamos buscando un licenciado en cualquier área del conocimiento con afinidad y experiência en el uso de las tecnologías de la información y comunicación (tics). si posees una maestría, ¡eso sería una gran ventaja! buscamos a alguien que sea un facilitador excepcional y que esté dispuesto a desempeñar un papel fundamental en la implementación de un proyecto emocionante que tiene como objetivo acompañar los procesos de aprendizaje en instituciones públicas a través de una plataforma innovadora. **requisitos**: - licenciatura en cualquier área del conocimiento con sólidos conocimientos y habilidades en el uso de las tics. - preferiblemente con maestría relacionada. - residencia en medellín o alrededores. - experiência en roles que requieran la gestión y organización de información. - capacidad para comprender rápidamente tareas y adaptarse a cambios en un entorno dinámico. - destreza en el cumplimiento de indicaciones y en la entrega puntual de actividades. debe tener un computador portatil **responsabilidades**: - facilitar la implementación y adopción de la plataforma educativa en instituciones públicas. - brindar apoyo y orientación a los usuarios de la plataforma, fomentando un entorno de aprendizaje colaborativo. - gestionar y organizar información relevante para el proyecto. - colaborar estrechamente con el equipo para asegurar la entrega exitosa de actividades en los plazos previstos. - demostrar empatía y comprensión al interactuar con dive...
¡Únete a nuestro equipo como facilitador de proyecto de plataforma educativa!* **descripción del puesto**: estamos buscando un licenciado en cualquier área del conocimiento con afinidad y experiência en el uso de las tecnologías de la información y comunicación (tics). si posees una maestría, ¡eso sería una gran ventaja! buscamos a alguien que sea un facilitador excepcional y que esté dispuesto a desempeñar un papel fundamental en la implementación de un proyecto emocionante que tiene como objetivo acompañar los procesos de aprendizaje en instituciones públicas a través de una plataforma innovadora. **requisitos**: - licenciatura en cualquier área del conocimiento con sólidos conocimientos y habilidades en el uso de las tics. - preferiblemente con maestría relacionada. - residencia en medellín o alrededores. - experiência en roles que requieran la gestión y organización de información. - capacidad para comprender rápidamente tareas y adaptarse a cambios en un entorno dinámico. - destreza en el cumplimiento de indicaciones y en la entrega puntual de actividades. debe tener un computador portatil **responsabilidades**: - facilitar la implementación y adopción de la plataforma educativa en instituciones públicas. - brindar apoyo y orientación a los usuarios de la plataforma, fomentando un entorno de aprendizaje colaborativo. - gestionar y organizar información relevante para el proyecto. - colaborar estrechamente con el equipo para asegurar la entrega exitosa de actividades en los plazos previstos. - demostrar empatía y comprensión al interactuar con diversos a...
**who we are & what we do** genuine school is a k-12 online school founded as a startup, with over 500 students from colombia, peru, ecuador, chile, brazil, and mexico. our mission is to provide high-quality bilingual education that is accessible from anywhere in the world, transforming the lives of thousands of students and shaping the future of latin america. we are looking for detail-oriented, organized, and proactive individuals who thrive in a dynamic and multicultural learning environment. our motto: "to know how to do and to know how to be." - you have a degree/technical degree or are freshly graduated in law, business administration, human resources or related fields. - you are fluent in english (c1 spoken and written); portuguese is a plus. - you are familiar with hr processes, including onboarding, contracts, benefits, payroll, and employee lifecycle management. - you are highly proficient in microsoft office and comfortable working with hr platforms - you are organized, accurate, and capable of managing multiple administrative tasks. - you have a strong sense of responsibility, excellent communication skills, and enjoy working in a collaborative, fast-paced environment. **responsibilities**: - coordinate and manage the onboarding process for new hires, ensuring a smooth integration. - oversee the administration of employee contracts and documentation. - support the management of employee benefits and respond to inquiries from staff. - ensure all employee data is accurately maintained and updated. - collaborate with the payroll team to support th...
**description**: **hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent, technology, and training** services. we have been impacting the world **since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. in our** modern offices**, we provide different amenities such as casual attire and free beverages. additionally, our **benefits **include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a** data analyst**, your primary responsibilities will include meticulously cleansing and comprehensively interpreting diverse datasets. with the data already provided, your focus can remain solely on refining and analyzing the information at hand. **some of your responsibilities are but are not limited to**: - **cleaning data**:raw data can contain duplicates, errors, or outliers. cleaning the data ensures its quality in spreadsheets or through programming languages, preventing incorrect or skewed interpretations. - **modeling data**:creating and designing database structures is part of modeling data. data analysts decide what types of data to store, establish relationships between data categories, and define how the data appears. - **interpreting data**: data interpretation involves identifying patterns or trends that can answer specific questions. it’s about extracting mean...
**description**: **talentek by hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world **since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. in our **modern offices**, we provide different amenities such as casual attire and free beverages. additionally, our **benefits **include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a **service desk analyst level i**,** you will be in charge of monitoring the automation of the bots to ensure that the bots run as expected in the agreed schedule. **some of your responsibilities are but are not limited to**: - monitoring bots' automation to ensure that the bot runs as expected in the agreed schedule. - monitoring the transactional table to verify that the bot is processing its task and updating its transactional table in the database. - communicate and inform customers when an issue is identified during the monitoring and the bot should be stopped to fix it. - manage and solve service desk tickets within the service level agreement. - update configuration bots to fix issues (first level), test them and set them up to production again. - communicate internally with team groups and provide key information on time. - escalate cases when needed to the next leve...
¡Únete a nuestro equipo como facilitador de proyecto de plataforma educativa!* **descripción del puesto**: estamos buscando un licenciado en cualquier área del conocimiento con afinidad y experiência en el uso de las tecnologías de la información y comunicación (tics). si posees una maestría, ¡eso sería una gran ventaja! buscamos a alguien que sea un facilitador excepcional y que esté dispuesto a desempeñar un papel fundamental en la implementación de un proyecto emocionante que tiene como objetivo acompañar los procesos de aprendizaje en instituciones públicas a través de una plataforma innovadora. **requisitos**: - licenciatura en cualquier área del conocimiento con sólidos conocimientos y habilidades en el uso de las tics. - preferiblemente con maestría relacionada. - residencia en medellín o alrededores. - experiência en roles que requieran la gestión y organización de información. - capacidad para comprender rápidamente tareas y adaptarse a cambios en un entorno dinámico. - destreza en el cumplimiento de indicaciones y en la entrega puntual de actividades. debe tener un computador portatil **responsabilidades**: - facilitar la implementación y adopción de la plataforma educativa en instituciones públicas. - brindar apoyo y orientación a los usuarios de la plataforma, fomentando un entorno de aprendizaje colaborativo. - gestionar y organizar información relevante para el proyecto. - colaborar estrechamente con el equipo para asegurar la entrega exitosa de actividades en los plazos previstos. - demostrar empatía y comprensión al interactuar con diversos a...
Executive assistant location: bogata, colombia chico area (remote position) full time: m-f 730a-430p **responsibilities** - oversee and support all administrative duties in the office and ensure that office is operating smoothly - arranging necessary office repairs - organizing company staff meetings and managing databases - assist with planning meetings and take detailed minutes and provide proper follow-up - assist in the preparation of regularly scheduled reports - assist, update and maintain office policies and procedures, training documents, etc. - order medical and office supplies and research new deals and suppliers - processing payroll and assisting with the documentation of employee compensation and benefits - pay medical office bills - entering employee data into computer database - compiling and maintaining paper, digital and electronic employee records, including holiday and sickness leaves - managing office budgets - ensure that all items are invoiced and paid on time - preparing letters, presentations and reports - coordinate with it department on all office equipment - provide general support to the medical director and practice manager to optimize the daily operations **requirements**: - prior experience as an administrative assistant is a must - knowledge of office management systems and procedures - proficiency in ms office (ms excel and ms powerpoint, in particular) - excellent time management skills and the ability to prioritize work - attention to detail and problem-solving skills - excellent written and verbal communicati...
**description**: **talentek by hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world **since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. our **modern offices** provide different amenities such as casual attire and free beverages. additionally, our **benefits **include a health plan, gym membership, well-being platform, digital gift cards, or home medical services. as a **saas technical customer support**,** you will be providing technical support directly to clients, answering and solving basic to complex questions on functions related to the company's software platform. **some of your responsibilities are but are not limited to**: - take ownership of customer issues reported and see problems through to resolution. - research, diagnose, troubleshoot, and identify solutions to resolve customer issues. - follow standard procedures for appropriately escalating unresolved issues to the appropriate internal team members. - provide prompt and accurate feedback to customers. - ensure proper recording and closure of all issues. - document knowledge in the form of knowledge-based tech notes and articles. **requirements**: **what would help you succeed**: - believe and love what you do. - excellent client-facing skills. - excellent written and verba...
¡Únete a nuestro equipo como facilitador de proyecto de plataforma educativa!* **descripción del puesto**: estamos buscando un licenciado en cualquier área del conocimiento con afinidad y experiência en el uso de las tecnologías de la información y comunicación (tics). si posees una maestría, ¡eso sería una gran ventaja! buscamos a alguien que sea un facilitador excepcional y que esté dispuesto a desempeñar un papel fundamental en la implementación de un proyecto emocionante que tiene como objetivo acompañar los procesos de aprendizaje en instituciones públicas a través de una plataforma innovadora. **requisitos**: - licenciatura en cualquier área del conocimiento con sólidos conocimientos y habilidades en el uso de las tics. - preferiblemente con maestría relacionada. - residencia en medellín o alrededores. - experiência en roles que requieran la gestión y organización de información. - capacidad para comprender rápidamente tareas y adaptarse a cambios en un entorno dinámico. - destreza en el cumplimiento de indicaciones y en la entrega puntual de actividades. debe tener un computador portatil **responsabilidades**: - facilitar la implementación y adopción de la plataforma educativa en instituciones públicas. - brindar apoyo y orientación a los usuarios de la plataforma, fomentando un entorno de aprendizaje colaborativo. - gestionar y organizar información relevante para el proyecto. - colaborar estrechamente con el equipo para asegurar la entrega exitosa de actividades en los plazos previstos. - demostrar empatía y comprensión al interactuar con dive...
The role offers the opportunity to manage a comprehensive team for one of the leading websites. the team leader is responsible for the kpi results of the team guaranteeing coverage for the assignments and interaction documentation, as well as the individual performance. the team leader must ensure that all service levels and contractual kpis are met by guiding the team, maintaining motivation, establishing clear goals, and providing feedback in a consistent manner. **tasks**: - to establish clear expectations about results and behaviors for the team to comply with the required kpi´s. - to ensure that service levels are delivered, all decisions made must focus on maintaining a 100% functional operation. - to control the work environment and discipline by motivating the team and promoting engagement to ensure kpi´s achievement. - to analyze continually statistics to detect areas of opportunity in the daily operation to carry out proper and timely corrective measures. - to carry out monthly one-to-one´s meetings and weekly follow-ups on targets and feedback on expected performance and behaviors. - to review and evaluate shifts and skills from agents to guarantee required coverage. - to capture suggestions to improve tools and procedures and share with relevant functions to contribute to continuous process improvement. - to act as a besedo´s ambassador, leading by example and motivating the team to participate in the company´s activities and initiatives. - to interact with the clients/agents through the already-established channels to ensure proper communication and...
Resumen elevate your career with tp join us as a bilingual customer expert! at tp, we offer jobs and create careers. as a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. why tp? with over 45 years of global leadership and more than 25 years in colombia, tp is the #1 provider of digital business services. we have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. when you join tp, you become part of a company that’s recognized worldwide for its excellence and commitment to its people. responsabilidades your role as a bilingual customer expert, you will: provide exceptional customer support via phone. solve customer inquiries efficiently and professionally. maintain accurate records of customer interactions. represent tp’s world-class standards in every conversation. requisitos what we’re looking for english level: b2 or higher – confident and fluent communication is key! high school diploma (physical copy required). availability to work in our structured schedules. passion for delivering outstanding customer service and a problem-solving mindset. benefits competitive salary: earn from $2,315,000 cop/month to $2,650,000 cop/month + performance bonuses! career growth: 80% of our leaders started in entry-level positions. your potential has no limits here! work-life balance: a full-time schedule (42 hours/week) with structured shifts and two days off. world-class training: continuous learning and development programs designed to fuel your success. mu...
Canonical bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the engineering manager. apparmor role at canonical canonical bogota, d. c. capital district, colombia 3 weeks ago be among the first 25 applic...
Resumen bilingual sales expert. elevate your career with tp join us as an advanced english level sales expert! at tp, we offer jobs and create careers. as a global leader in customer experience, we provide a dynamic environment where your talent, pas...
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