Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Se requiere auxiliar logistico: - técnico o tecnologo del sena en logística. - conocimiento y experiência en sistema sap. - inventarios - atención al cliente interno y externo - recibo y solución de pqr´s - facturación de pedidos - informes. horario: se trabaja de lunes a viernes de 7:30 am a 5:30 pm contrato a termino indefinido salario $ 1.530.000 + prestac social + aux de transp + seguridad social tipo de puesto: tiempo completo, indefinido salario: $1.530.000 al mes required skill profession other general...
Se requiere: jefe de tecnologia de la informaciÓn y las comunicaciones - **tic´s** profesional universitario con título en ingeniería de sistemas, ingeniería electrónica, o áreas afines. debe dirigir los procesos técnicos y administrativos en el área de informática y comunicación, administrando los recursos. funciones: coordina la atención y resolución de problemas y requerimientos técnicos del erp softland y paquetes de ofimática. dirige procesos de evaluación y cambios tecnológicos. evalúa sistemas y procesos. define enfoques y estrategias de gestión tecnológica. promueve el desarrollo de proyectos de tecnología de información y/o comunicación. propone el uso de herramientas tecnológicas en el ambiente de trabajo de los usuarios. proporciona asesoría en las funciones de soporte técnico, desarrollo de sistemas y administración de tecnología de información y/o comunicación. realiza estudios de factibilidad. gestiona programas de adiestramiento al personal del área. tipo de puesto: tiempo completo salario: $5.400.000 al mes required skill profession other general...
Buscamos: **auxiliar de enfermeria o trabajadora social** profesional del sector de la salud: enfermera o trabajadora social para desemepeñarse en el cargo**:gestor de pacientes** profesional en el sector de la salud con experiência en **programas de soporte a pacientes** de enfermedaes huerfanas y farmacovigilancia. debe tener conocimiento en el uso efectivo de acceso al sistema general nacional de salud y entidades de seguridad social. profesional con sensibilidad social orientado al trabajo humano hacia la mejora de la calidad de vida de los pacientes. capacidad de brindar apoyo, orientación, seguimiento y acompañamiento a los pacientes tipo de puesto: tiempo completo salario: $2.250.000 al mes required skill profession other general...
Buscamos enfermera o trabajadora social con experiência comprobada en la atención a pacientes de enfermedades huérfanas. persona con sensibilidad social y orientada al trabajo en el sector de la salud. tipo de puesto: tiempo completo, indefinido salario: $2.250.000 al mes educación: - licenciatura terminada (deseable) required skill profession other general...
**exl (nasdaq**: exls) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. using our proprietary, award-winning business exlerator framework, which integrates analytics, automation, benchmarking, bpo, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. exl serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. headquartered in new york, new york, exl has more than 40,000 professionals in locations throughout the united states, europe, asia (primarily india and philippines), latin america (mexico city and bogota), australia and south africa. exl analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting-edge analytics techniques and a consultative approach. leveraging proprietary methodology and best-of-breed technology, exl analytics takes an industry-specific approach to transform our clients’ decision-making and embed analytics more deeply into their business processes. our global footprint of nearly 4,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and crm strategies, internal cost analysis, and cost and resource optimization within the organization. exl analytics serves the in...
**company summary**:outplex is recognized as one of the leading call centers and customer contact organizations for superior quality, professionalism and results. outplex is a top teleservices contact center providing sales and services from some of the most recognized companies today! our success can be attributed to one thing outstanding employees who provide superior services and products to our customers. come find out for yourself what is the outplex difference! **position summary**:we are searching for a professional and driven individual to represent outplex as our receptionist. this person will work directly with the management team and will be the first point of contact for all visiting clients and potential employees. this person must always present a positive and enthusiastic image of outplex. this individual will be responsible for the daily upkeep of the company. they will also be the individual working with potential new hires and new clients and other support personnel. **responsibilities**: - answer telephone, screen and direct calls taking and relaying messages as needed - greet persons entering organization and direct them to the correct destination - ensures knowledge of staff movements in and out of the organization - work hand in hand with the remote recruitment team in dominican republic to: - periodically attend virtual meetings to set up correct expectations regarding new trainings, and share ideas with the recruitment team - help following up on the reactivation of our referral program by raising awareness of its benefit among current an...
Account receivable clerk location co-bogotá posted date 2 weeks ago(12/28/2023 3:23 pm) job id 2023-3044 # positions 3 category fao job summary as an accounts receivable clerk, you will be responsible for the accurate and efficient processing of client invoices, tracking and managing outstanding receivables, and ensuring timely collections. your role will play a critical part in maintaining positive client relationships and optimizing cash flow for our clients. this position requires strong attention to detail, excellent organizational skills, and the ability to work collaboratively with internal and external stakeholders. responsibilities - generate accurate and timely client invoices based on contract terms and billing schedules. - review and verify invoices for accuracy, completeness, and adherence to company policies. - coordinate with internal teams to obtain necessary information for invoicing. - address client inquiries related to invoices promptly and professionally. - monitor and manage outstanding receivables for multiple client accounts. - ensure timely and accurate application of payments received. - investigate and resolve discrepancies or issues related to payments and client accounts. - follow up with clients on overdue payments through calls, emails, or other communication channels. - maintain accurate records of client payments, adjustments, and collection activities. - collaborate with clients to establish and communicate payment terms and schedules. - monitor and analyze cash flow trends and aging reports to identify potential collection issue...
Senior accounts receivable clerk location co-bogotá posted date 2 weeks ago(12/28/2023 3:08 pm) job id 2023-3041 # positions 1 category fao job summary as a sr. accounts receivable clerk, you will be responsible for the accurate and efficient processing of client invoices, tracking and managing outstanding receivables, and ensuring timely collections. your role will play a critical part in maintaining positive client relationships and optimizing cash flow for our clients. this position requires strong ar expertise, attention to detail, excellent organizational skills, and the ability to work collaboratively with internal and external stakeholders. responsibilities - generate accurate and timely client invoices based on contract terms and billing schedules. - review and verify invoices for accuracy, completeness, and adherence to company policies. - coordinate with internal teams to obtain necessary information for invoicing. - address client inquiries related to invoices promptly and professionally. - monitor and manage outstanding receivables for multiple client accounts. - ensure timely and accurate application of payments received. - investigate and resolve discrepancies or issues related to payments and client accounts. - as a subject matter expert, provide support and coaching to the more junior ar clerks with inquiries related to the ar process - follow up with clients on overdue payments through calls, emails, or other communication channels. - maintain accurate records of client payments, adjustments, and collection activities. - collaborate with clients...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/bp...
Join to apply for the team leader - bpo sector role at peak support 3 days ago be among the first 25 applicants join to apply for the team leader - bpo sector role at peak support our mission is to empower our team to innovate and deliver beyond expectations. we are looking for a team leader who embodies company's core values and shares our deep commitment to our clients and team members. if you are driven by a passion for excellence and want to be part of a dynamic, client-focused team, we would love to hear from you. we offer competitive compensation and excellent benefits. comprehensive training and development programs. a fun, inclusive workplace culture. opportunities for personal and professional growth. ready to take the next step in your career? we’re looking for individuals who are proficient in both verbal and written english, demonstrating strong communication abilities. possess a robust background in performance management, showcasing the ability to drive results effectively. are adaptable and flexible, willing to accommodate shifting schedules, work hours, and holiday shifts. demonstrate exceptional coaching skills to empower and develop team members effectively. can maintain composure and delivering results under high-pressure situations. have a proven track record of achieving targets and enhancing agent performance. show commitment to providing outstanding service and prioritizing customer satisfaction. possess keen analytical skills with meticulous attention to detail. exhibit strong decision-making and problem-solving abilitie...
Compartir facebook empresa peak support descripción de la empresa empresa encargada de brindar soluciones de business process outsourcing departamento bogotá dc localidad remoto tipo de contratación tiempo completo descripción de la plaza our mission is to empower our team to innovate and deliver beyond expectations. we are looking for a team leader who embodies company's core values and shares our deep commitment to our clients and team members. if you are driven by a passion for excellence and want to be part of a dynamic, client-focused team, we would love to hear from you. we offer: competitive compensation and excellent benefits. comprehensive training and development programs. a fun, inclusive workplace culture. opportunities for personal and professional growth. ready to take the next step in your career? we’re looking for individuals who: are proficient in both verbal and written english, demonstrating strong communication abilities. possess a robust background in performance management, showcasing the ability to drive results effectively. are adaptable and flexible, willing to accommodate shifting schedules, work hours, and holiday shifts. demonstrate exceptional coaching skills to empower and develop team members effectively. can maintain composure and delivering results under high-pressure situations. have a proven track record of achieving targets and enhancing agent performance. show commitment to providing outstanding service and prioritizing customer satisfaction. possess keen analytical skills with meticulous attention to detail. exhibit strong decis...
We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. if you are approached for payment, this is likely to be fraudulent. please check to see whether the role you are interested in is posted here, on our website. about tmf group tmf group helps its clients operate internationally and 'belong' anywhere in the world. our work includes supporting companies of all sizes with services such as hr and payroll, accounting, corporate secretarial, global governance and administration and fiduciary services for structured finance, private equity and real estate investments. qualification student at least 9 semester or university degree in accounting; previous experience in bpo/ssc/centralized delivery model; at least 2 year of experience in accounting, treasury and bank conciliation; ensure proper reconciliation of reports and accounts; knowledge in office 365; sap hana (desirable); proactive and engaged attitude with attention to details; continuous improvement mindset and process orientation and a solution orientated work approach; good portuguese language skills (desirable); payment management : • confirming payments prior to execution, ensuring accuracy and compliance with procedures and documentation; • validating and inputting payment data into the banking virtual platform and treasury management system (tms) or financial software, ensuring completeness and accuracy of information; • monitoring and verifying funds availability for outgoing payments, reconciling accounts and balances to ensure suff...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/bpo environment, within order ...
Our mission is to empower our team to innovate and deliver beyond expectations. we are looking for a team leader who embodies company's core values and shares our deep commitment to our clients and team members. if you are driven by a passion for excellence and want to be part of a dynamic, client-focused team, we would love to hear from you. we offer: competitive compensation and excellent benefits. comprehensive training and development programs. a fun, inclusive workplace culture. opportunities for personal and professional growth. ready to take the next step in your career? we’re looking for individuals who: are proficient in both verbal and written english, demonstrating strong communication abilities. possess a robust background in performance management, showcasing the ability to drive results effectively. are adaptable and flexible, willing to accommodate shifting schedules, work hours, and holiday shifts. demonstrate exceptional coaching skills to empower and develop team members effectively. can maintain composure and delivering results under high-pressure situations. have a proven track record of achieving targets and enhancing agent performance. show commitment to providing outstanding service and prioritizing customer satisfaction. possess keen analytical skills with meticulous attention to detail. exhibit strong decision-making and problem-solving abilities. are familiar with call center tools and processes, demonstrating a sound understanding. preferred, but not required: 2 years' experience as a team leader in the bpo industry. strong background sup...
Leading company in the research sector is looking for personnel for sr. credit controller. responsibilities: control and reduce third-party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) define in conjunction with i2c manager and revenue controller collection target according to the process process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments work with commercial teams to ensure all incoming queries are promptly resolved perform other assigned tasks and duties necessary to support the local finance / i2c team communicate to internal and external customers in a professional and polite manner at all times qualifications: experience in an international company, preferably within...
We’re looking for a highly organized and detail-oriented real estate media admin assistant to manage real estate media projects from start to finish. this role involves coordinating with internal creative teams, communicating with clients, and ensuring timely, high-quality delivery of photos, videos, and other marketing assets. the ideal candidate has a strong background in project and client management, thrives in a fast-paced environment, and has a sharp eye for detail when reviewing audiovisual content. key responsibilities: project management & execution coordinate daily workflows and timelines for real estate media and marketing projects. set up new projects in task management tools (asana, clickup, monday.com ) with accurate data and assignments. assign tasks to internal team members (editors, designers, retouchers) based on workload and project scope. track the progress of each project, manage deadlines, and proactively identify and resolve roadblocks. ensure revisions are accurately implemented and all final deliverables are delivered on time and to spec. client management & communication serve as the main point of contact for clients, delivering a responsive and professional customer service experience. schedule and lead client-facing meetings, such as project kick-offs, progress check-ins, and delivery calls. provide clients with regular updates on project status and timelines. gather and clearly communicate client feedback to internal teams for revisions and improvements. ensure all client expectations, deadlines, and deliverable requirements are aligned across s...
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