Job title: specialist of product complaints (portuguese speaker) location: bogotá, colombia job type: permanent, full-time languages: spanish, english, portuguese about the job our hubs are a crucial part of how we innovate, improving performance acr...
Sanofi bogota, d. c. capital district, colombia 3 days ago be among the first 25 applicants about the job our hubs are a crucial part of how we innovate, improving performance across every sanofi department and providing a springboard for the amazing...
**customer contact management analyst latam** - _ location: bogotá_ **_ about the job_** our hubs are a crucial part of how we innovate, improving performance across every sanofi department and providing a springboard for the amazing work we do. build a career and you can be part of transforming our business while helping to change millions of lives. ready? as **customer contact management analyst latam** within our customer contact management. **why join our team?** our order to cash (o2c) team aims for excellence, equipping sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities. our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. this leads to a challenging and stimulating professional experience full of growth and learning. we offer a diverse and dynamic environment that’s growing at pace. over the past two years, sanofi business services (sbs) has doubled in size and increased its scope. as one department within sbs, we’re also part of something much bigger. this provides opportunities for learning, growing, job moves and a diversified, fulfilling career. **our function at a glance**: our o2c team to handle the following activities: master data management sales orders management requests and disputes management credit risk and credit data management collections and customer contact management cash appli...
Clinical scientific specialist_ - _ location: cali_ - _ job type: permanent, full time._ about the job our team: - we are an innovative global healthcare company, driven by one purpose: we chase the miracles of science to improve people’s lives._ - in sanofi specialty care, our mission is to help people with debilitating and complex conditions in rare diseases, rare blood disorders, neurology, oncology, and immunology. these conditions are often difficult to diagnose and treat. but we aren’t afraid of challenges. they just push us to work harder, to chase new potential therapies that help patients to live their lives._ main responsibilities: the purpose of the csa sarclisa position is to implement the marketing, commercial and promotional strategies and tactical plan to ensure patients with multiple myeloma are prescribed with sarclisa® (according to label), and to achieve the sales targets. - to ensure the execution of marketing, access and commercial strategies that allow to meet the sales quota assigned to the district. - in charge of onco negotiations with hco guaranteeing sarclisa® inclusion within the main protocols. - to develop the marketing activities established for the district (congresses, round tables, local events, regional marketing). - to analyze the return on investment. - to implement company's digital tools and oce tactical plan implementation/orchestration - to cover the entire defined panel and deliver the messages for promotion, commercial and access purposes - 360 hco orchestration/ - to ensure confidence relationship with all admin...
**_sales operation analyst_**: - _ location: bogotá colombia _ - _job type: permanent, full time_ **_ about the job_**: a sales operations lead plays a crucial role in supporting the sales team by managing sales crm systems, coordinating sales training and meetings, maintaining sales enablement content, and ensuring the sales team has access to the necessary tools and technologies what you’ll be doing: **1. making miracles**: you’ll take accountability and have an appetite to make an impact with first in class or best in class products. you will build trusting relationships with stakeholders with all that you do being in the interests of both customers and patients, or consumers. you will be making sure our products reach the highest number of people and be a major part of our unifying purpose to chase the miracles of science to improve people’s lives. **2. chasing change** you’re determined and agile, having everything you need to make change happen, inspired by achieving ambitious and collective targets. you’ll be expected to grow and develop both within, and beyond this current role. you’ll work closely with other sanofians to ensure our customer experiences are the best that they can be, so thinking one sanofi above self-interest is critical. **3. doing right** to chase the miracles of science, you’ll need a strong moral compass. a bold and noble purpose like ours requires a culture that drives and is driven by ethics and business integrity. it means all of us bring our **best ethical selves** to work so that we make the right decisions for the peo...
**order processing senior analyst** - _ location: bogotá_ **_ about the job_** our hubs are a crucial part of how we innovate, improving performance across every sanofi department and providing a springboard for the amazing work we do. build a career and you can be part of transforming our business while helping to change millions of lives. ready? as **order processing senior analyst** within our order to cash. our order to cash (o2c) team aims for excellence, equipping sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities. our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. this leads to a challenging and stimulating professional experience full of growth and learning. we offer a diverse and dynamic environment that’s growing at pace. over the past two years, sanofi business services (sbs) has doubled in size and increased its scope. as one department within sbs, we’re also part of something much bigger. this provides opportunities for learning, growing, job moves and a diversified, fulfilling career. **our function at a glance**: our o2c team to handle the following activities: master data management sales orders management requests and disputes management credit risk and credit data management collections and customer contact management cash application and receivables management ar related month-end clos...
**job title**:_ sr analyst of product complaints_ - _ location: bogotá, colombia_ - about the job_ - we deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our manufacturing & supply teams. with your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families. your job, as sr analyst of product complaints within our team, will be to_ _manage the entire process of handling product technical complaints and field alerts from receipt to closure, ensuring compliance with internal procedures and regulatory requirements._ **main responsibilities**: - evaluate complaints for severity and risk, ensuring timely review and processing. - prioritize and enter complaints into the global database, monitoring complaint activity for assigned manufacturing sites. - participate in ad-hoc teams for product-specific complaint issues and provide feedback on complaint investigations. - focus on operational tasks within the compliant handling process. - produce monthly reports for manufacturing sites on complaint activity and support during audits and regulatory inspections. - collaborate with internal and external manufacturing sites, customer service, medical information, pharmacovigilance, sales associates, regulatory, commercial operations, legal, and risk management departments. - identify and implement continuous improvement opportunities in complaint management. - provide regulatory interpretation and guidance to internal teams and c...
**people services generalist** - _ location: bogotá, colombia_ - about the job_ - our hubs are a crucial part of how we innovate, improving performance across every sanofi department and providing a springboard for the amazing work we do. build a career and you can be part of transforming our business while helping to change millions of lives. ready? as people services generalist within our people services team, you’ll manage hr queries from employees _across _north america._ **main responsibilities**: - manage hr queries from employees. - use the case management tool to report each case and track progress toward resolution. - provide customer service to employees, primarily on hr services queries, both verbally and in writing. - assist in writing knowledge articles based on provided process content. - identify process improvement opportunities by eliminating redundant activities. - about you _ - **experience**: previous experience in hr or contact center positions. - ** soft skills**:assertive communication, resilience to frustration, internal client management and teamwork. - ** technical skills**: workday knowledge (plus). - ** languages**: english intermediate advanced. - why choose us? _ - discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. - you’ll be part of leading the first experiences a job seeker has with sanofi and ensuring it is best-in-class and driving conversions. - you’ll be part of a truly diverse cross-cultural team and can have real bus...
**_key account developer (kad) - medellín_** - _ location: medellín, colombia_ - _ % remote working and % of travel expected _ - _job type: permanent, temporary, full time, part time_ **_ acerca del role_** el gerente de cuentas estratégicas se basa en el conocimiento del sistema general de salud que permita integrar las partes en estructura de ecosistema (entes territoriales, eps, ips y ol) para desarrollar planes colaborativos que permitan ajustarse a las necesidades y oportunidades de las cuentas a atender, construyendo relaciones a largo plazo, orquestando la ejecución, generando los máximos ingresos y rentabilidad. **principales responsabilidades**: **trabajo en equipo multifuncional.** - colabora con los miembros del equipo según sea necesario para resolver todas las consultas dentro de plazos razonables, colaborando con todos los departamentos internos y externos para ayudar a proporcionar comprensión comercial maximizando el modelo de orquestador para generar compromiso con el grupo de interés clave - prepara y entrega revisiones comerciales trimestrales a bu sobre el estado de su negocio y describe las oportunidades de mejora, crecimiento, eficiencia, etc. **segmentación y comprensión de la estrategia de comercialización.** - mapeo y diseño de la red de servicios, que garanticen la oportunidad, integralidad, continuidad y accesibilidad a la prestación de servicios de la población a cargo recopilando datos cuantitativos y cualitativos para comprender como perfilar al cliente - gestionar sistemas de información que faciliten la interoperabilidad con p...
Controlling operations sd ds&a service jr. finance analyst location: bogotá, colombia about the job our hubs are a crucial part of how we innovate, improving performance across every sanofi department and providing a springboard for the amazing work ...
Job title: specialist of product complaints (portuguese speaker) location: bogotá, colombia job type: permanent, full time languages: spanish, english and portuguese about the job our hubs are a crucial part of how we innovate, improving performance ...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo