Customer service representative- 6 posiciones disponibles en medellín-inglés avanzado obligatorio. ¡aplica ya! descripción del puesto: ¿eres una persona apasionada por brindar un excelente servicio al cliente? ¡esta es tu oportunidad! estamos buscando un representante de atención al cliente (csr) para ser el primer punto de contacto en nuestro centro de llamadas. tu misión será resolver problemas de manera efectiva, combinando conocimientos técnicos con habilidades interpersonales excepcionales para satisfacer a nuestros clientes. responsabilidades: trabajar en sitio con asistencia constante. responder llamadas telefónicas de proveedores y miembros, utilizando el saludo adecuado. escuchar los problemas de los clientes y clarificar la pregunta o problema que necesitan resolver. proporcionar la información necesaria para resolver la consulta o problema del cliente. explicar la información en términos sencillos para que el cliente la entienda. demostrar un alto grado de empatía y aplicar técnicas de servicio al cliente para desescalar situaciones donde el cliente esté muy molesto. procesar cambios rutinarios de seguros como agregar dependientes o cónyuge, cambiar de médico y cambio de dirección. investigar documentos apropiados como planes de beneficios para cotizar correctamente. investigar información sobre reclamaciones. registrar todos los detalles en el sistema utilizando la notación adecuada durante la llamada. mantener un alto grado de confidencialidad y conformarse a todas las disposiciones aplicables de hipaa. mantener excelente asistencia y puntualidad...
Fintech project, the purpose of which is to create and maintain banking platforms. users are bank employees, which is about 10,000. various platforms are used to serve clients of the bank who would like to invest their money in one of canada’s largest banks and also internal employees of the bank. requirements: experience working within software engineering practices for the full software development life cycle, including coding standards, code reviews, source code management, build processes, and testing. experience supporting production-level software. advanced knowledge and experience with web ui frameworks, including vue.js , and experience in other frameworks is valuable (i.e. react, angular). experience with querying and consuming from a rest backend. experience with code merging and branching methodologies using git. experience working within an agile product team. english level from b2 (upper-intermediate) . nice to have: — experience with a design system and/or component library — object-oriented coding practices, including strong design patterns, knowledge, refactoring, and clean code — understanding of devops deployment processes and technologies: docker, jenkins, etc. responsibilities: creating customer-facing applications using the latest technologies. work with an agile product team comprised of technical, product, and business team members to deliver exceptional products. design and develop code structures to promote reusability across many applications. collaborate with the team to design and implement software logic following current best practices. ensure ...
The project manager should lead initiatives aimed at enhancing customer satisfaction by delivering projected results and surpassing customer expectations through a proactive culture. they are responsible for ensuring successful project delivery and ensuring that all stakeholders are pleased with the outcome. requirements: 3+ years of experience in project management/coordination positions; theoretical but strong knowledge in project management areas and methods; proven track record for successfully delivering small or medium-sized projects in the it field; understanding of software development life cycle; experience with agile/scrum process; good interpersonal, organizational, and communication skills; desire and ability to learn and develop; at least upper-intermediate english level. responsibilities: work within the agile methodology to lead the planning, management, and execution of application development transparency over the project deliverables; assist with the coordination of release and sprint planning; setup of general reporting practices; manage the team of developers; participating in roadmap development, and its execution control. we offer: 10 working days of paid day off within an individual year. up to 15 working days of unpaid days off within an individual year. professional growth: sombra university courses – enjoy a range of learning opportunities through sombra university. it offers many educational courses, as well as educational lectures on a variety of topics. sombra around tech – community attendance – sombra unites engineers and experts in several ar...
Senior software engineer (react + node.js) our client is on a mission to ensure that people in all lines of work have access to retirement benefits. nearly half of all working americans are not saving enough for their future because they are employed by a company that doesn’t offer a retirement plan. the project is changing that by striving to make it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings. requirements: 5+ years of commercial experience in software development. proven experience as a senior lead developer. strong proficiency in react and typescript. intermediate experience with node.js and backend development. expertise integrating with rest apis and graphql. excellent problem-solving skills and ability to work in a collaborative environment. responsibilities: lead and contribute to the development of web applications using react and typescript. design and implement backend services with node.js. integrate with rest apis and graphql to build scalable and efficient solutions. we offer: 10 working days of paid day off within an individual year. up to 15 working days of unpaid days off within an individual year. professional growth: sombra university courses – enjoy a range of learning opportunities through sombra university. it offers many educational courses, as well as educational lectures on a variety of topics. sombra around tech – community attendance – sombra unites engineers and experts in several areas: front-end, back-end, qa, devops, and business analysis. mentor...
Prestigioso proyecto de transporte masivo requiere para su equipo de trabajo boal con experiencia certificada de 1 año. nivel de estudios: no se requiere horario: domingo a domingo, turnos rotativos con 1 día de descanso a la semana. salario: 1.523.500 + prestaciones de ley + auxilio de transporte + recargos (según apliquen) pagos: quincenales. contrato: obra o labor. funciones: manejo de maquinaria básica de construcción (palas, picas, etc.), nociones básicas de sst. noción para realización / levantamiento de cerramientos con alambre de púas y poli sombra. si te interesa no dudes en postularte, contratación inmediata...
Our client is at the forefront of the open cloud movement, leading the way in object storage. their mission is to drive customer success by providing cloud storage solutions designed to optimize budgets, ease administrative burdens, and empower innovators. in collaboration with partners, they enable customers to break free from costly, restrictive legacy systems and fully harness the potential of the open cloud. requirements: 2+ years of program, portfolio, and process coordination experience. a combination of technical background and leadership qualities. experience working with cross-functional teams in a fast-paced environment. comfortable with operating in high uncertainty environments, ability to synthesize data from multiple sources and teams into a structured program roadmap. excellent analytical and problem-solving skills. ability to manage by influence, identify underlying issues, solve problems and conflicts. strong verbal and written communication skills. experience with atlassian & google product suites a plus. highly detail-oriented and exceptional organizational and follow-through skills a must. responsibilities: coordinate delivery portfolio planning, tracking, and reporting practices as required, which includes overseeing the portfolio delivery pipeline across multiple projects, from incoming requests to evaluation/discovery to successful delivery. ensure cross-functional alignment on program goals, strategy, scope, timelines, decisions, and outcomes. facilitate quarterly planning meetings with cross-functional teams, and support the teams with project and e...
The purpose of the fintech project is to create and maintain banking platforms. users are bank employees, which is about 10,000. the platform is used to serve bank clients who would like to invest their money in one of canada’s largest banks. technology stack: redis, maven, java, angular, sql server, jenkins. requirements: 3+ years of salesforce development and web development experience. deep understanding of the salesforce platform to design, build, test, and deploy solutions that may include point-and-click configurations, flows, apex triggers, custom web services, visualforce pages, and lightning (aura and lwc). strong hands-on experience in developing with salesforce lightning design system (slds), sales cloud & financial service cloud. demonstrated experience with change management/devops processes, and ability to utilize version management & source control tools (git). highly confident in the utilization of visual studio code and salesforce dx. able to work flexible hours to collaborate with global it and business team members. bachelor’s degree in computer science, mathematics, or engineering. responsibilities: participate in agile squad ceremonies to review and understand documented user stories. collaborate with other developers on the team to analyze, design, and implement new features/services/applications that adhere to best practices and change management procedures. ensure high code quality through automated unit and functional testing. work within a talented team comprised of technical, product, and business team members to deliver exceptional solutions. sta...
¡Únete a nuestro equipo y sé parte de la excelencia que nos distingue en los mercados! en nuestra búsqueda constante por los mejores talentos, estamos emocionados de ofrecerte la oportunidad de formar parte de nuestro equipo de trabajo y a su vez del megaproyecto metro de bogotÁ. esta posición es para ti! buscamos personal comprometido y proactivo con al menos 3 a 6 meses de experiencia certificada como ayudante de obra, desempeñando funciones como manejo de maquinaria básica de construcción (palas, picas, etc.), nociones básicas de sst. noción para realización/levantamiento de cerramientos con alambre de púas y poli sombra. recoger basura de predios y espacio publico, instalar señalizaciones. orden y aseo. requisito indispensable para el proceso: - experiencia certificada - curso de alturas no interesa si esta vencido ofrecemos un paquete competitivo que incluye: salario: $1.300.000 + prestaciones de ley + auxilio de transporte + bono prestacional por asistencia de $200.00'0 horario: domingo a domingo turnos rotativos beneficios adicionales: fondo de empleados, estabilidad laboral. proceso de selección Ágil: postúlate ahora para una entrevista inicial de forma virtual y un proceso de contratación rápido. ¡no dejes pasar esta oportunidad de crecimiento profesional y personal! postúlate ahora y sé parte de un equipo comprometido...
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