Direct message the job poster from interex group job title: remote delivery consultant (latam) – it recruitment location: fully remote – latam (costa rica, mexico, colombia, puerto rico) language requirement: fluent english (spoken and written) exper...
Locations: spain | portugal | bogota | santiago who we are boston consulting group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. bcg was the pioneer in business strat...
At optum global advantage, we built an entire organization around one giant objective; make the health system work better for everyone. so when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. optum, part of the unitedhealth group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. for you, that means working on high performance teams against sophisticated challenges that matter. optum, incredible ideas in one incredible company and a singular opportunity to do **your life’s best work. **sm** as a workforce reporting analyst at optum you will be responsible for all planning, scheduling, real-time monitoring and management of staffing levels and adjusting as necessary. responsible for analyzing, implementing and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long-range plans. collaborates with business leaders, finance and other stakeholders to review existing and future workforce needs and ensure alignment with business objectives and financial goals. collects, interprets and evaluates workforce metrics to provide data driven insights for internal and external talent pool assessments, headcount reviews, forecasting and business scenario planning. delivers value through actionable insight addressing operation workforce r...
⭐️**supervisor de call center - equipos de it** we exist to help companies fulfill their purpose and create a meaningful positive impact. **sophilabs** was founded back in 2012 with a clear vision in mind: to build software for outstanding companies seeking perfectionist teams. as we move forward, we continue to stress the importance of growing and improving ourselves to help more customers build great software. the **supervisor de call center - equipos de it** will be tasked with ensuring customer projects, meet required timelines and milestones, to ensure customer success. in this role, you will anticipate resourcing bottlenecks and balance the project needs versus technical constraints. - manage and optimize the staffing performance - lead daily, weekly and monthly meetings with key stakeholders and team members - maintain good relations with existing customers, act as a point of contact to the customers ensuring projects meet required timelines and milestone - identify stakeholder expectations, conduct meetings, request feedback, and review processes to understand customer/project needs - engage regularly with the management group to proactively improve resourcing processes - fluency in english c1-advanced (must have) **as a team member of sophilabs, you’ll enjoy**: - you will earn us dollars every month. - you have 10 days of paid time off, 7 holidays, and unlimited not paid time off. - wellness bonus. - long-term relationship with sophilabs inc. (indefinitely contract). - you will be working with a us company. - laptop provided by the company. - ...
Head of account to report bogota hub_ - _ location: bogotá, colombia_ - _ job type: permanent, full time_ about the job our team: - sanofi business services (sbs), one of the 5 pillars of sanofi’s business services organization, is setting up a new captive business services center in bogota to provide account-to-report, integrated order-to-cash as well as hr services._ - the global account to report (a2r) team within the sanofi business services (sbs) organization. a2r is an end-to-end organization that manages finance activities from accounting data recording to the production and sign-off of financial reports. a2r consolidates the following activities: fixed assets, intercompany, closing, reporting, inventories, cash accounting, tax compliance and tax reporting activities, audit support and master data._ main responsibilities: - the purpose of the role is to perform a2r activities as described in the activity split of the global a2r core model for countries in latin america and north america:_ - _ ensure delivery of a2r activities with consistency and reliability_ - _ monitor performance kpis and ensure issues are addressed in an effective and timely manner._ - _ engage with key stakeholders, collect feedback, and monitor stakeholders’ satisfaction (e.g., a2r country/mco heads)_ - _ supervise a2r teams in the bogota hub for daily operations and projects._ - _ ensure adequate staffing, people development and talent management of own team contributing to employee satisfaction._ - _ champion a delivery, performance & transformation _mindset_ - _ drive con...
**technical business analyst** **location**: remote (global team) **contract duration**: 3-6 months **working days**: 3-5 days per week **contact length**: 3-6+ months **rate**: us$20-$30 per hour (paid fortnightly) **overview**: the staffing group, a leader in innovative recruitment solutions, is seeking a technical business analyst (tba) for a remote, contract position.in this role you will be working alongside and learning from an amazing senior project manager, with the joint responsibility of collaboratively securing internal agreement on a 6-12 month development roadmap of in-sourced and outsourced projects that you will be responsible for documenting. some examples of projects include: machine learning big data project, aws dev ops review, mis development, saas recruitment software development, web scrapping, data wrangling, mobile app development, etc. **key responsibilities** - lead development of requirements documentation and related specifications, documentation and business cases. - decompose, refine, and document requirements using appropriate graphical & textual techniques, including use cases, diagrams, process models, wireframes, functional and technical specifications. - leads the collaboration with business customers to define scope for new projects, documents risks and assumptions, develops the delivery approach, and estimates cost and timings - responsible for the functional systems design and working alongside developers to generate system flow designs as required - coordinate and answerable to the senior project manager (argentina...
**careers that change lives** **a day in the life** responsibilities may include the following and other duties may be assigned. - represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when necessary may connect customers to appropriate support or field staff. - may manage web-based ordering or registrations, confers with management regarding customer credits, returns goods for credit, identifies quality assurance complaints, and writes price differentials on mail orders. - may approve allocation of stock in short supply, special price quotations and bids, pricing allowances, deductions and adjustments. - may manage inventories at customer facilities using edi (electronic data interchange), forecasting, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels. **must have: minimum requirements** - bachelor’s degree in administrative areas or related. - 5 years of experience leading processes of customer service, bpo, share services center or related. - fluent english level. - demonstrated experience in leading, coaching a team/group of employees. - follow up on daily results from the team. - thorough knowledge medical device industry. - previous experience running high volume transactional customer service teams. - follow up on weekly staffing and reporting. - provide support for major scalations or situations. - high leadership and people skills. ...
**vip medical group, **one of our top experts in vein disease and pain management is looking for a **call center team lead** to join our team! **what you’ll do**: - provide training and instruction to customer service representatives to ensure successful performance of job duties - provide feedback to managers on the performance of staff members - train new employees or retrain experienced staff members - obtain or participate in continuing education to enhance technical knowledge - scheduling and conducting training sessions on various call center topics to prepare and support new employees. - observing the daily operations of call center employees and identifying any areas of improvement. - liaising with team leaders and managers to conduct on-the-job coaching. - measuring the effectiveness of training sessions and preparing individual or team progress reports. **what you’ll bring**: - c1 english level proficiency - experience in the medical/healthcare industry - 1 year of experience training teams of 15+ people in a customer service environment - experience and knowledge in solving customer issues - punctuality, organization, initiative, time management, and attention to detail **we offer you**: - opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose. - flexible working environment (flexible working hours, working from our state-of-the-art office space in el poblado). - one-of-a-kind company values and teamwork culture as well as a meaningful mission and challenging work. - private health insura...
Sutherland is seeking an attentive and goal-oriented person to join us as a sr. associate - rta. we are a group of driven and hard-working individuals. if you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! **sr. associates in this role get to**: - **be the expert**: monitor queues in real-time to identify and call out any risks to meeting contractual kpis like service level/ abandonment % / line adherence / handling capacity/ sir. monitor service level performance at interval level against planned aht, aux & shrinkage and correlate with non-adherence at consultant level - **extend support**: make real-time call outs on performance and staffing level to floor supervisors for appropriate action on non-adhering consultants. coordinate offline activities. prepare eod performance analysis reports - **strengthen relationships**: follow up and ensures callouts on non-adherence are corrected to make improvements in productivity performance to drive optimized service level and utilization delivery. partner with ops mod and keeps them informed through callouts on consultant level deviations and kpis - at least one year work experience in a call center - basic knowledge of ms-excel - basic understanding of call center kpis: aht, service level - good verbal and written communication skills - high school diploma/ged (±11 years) - flexibility to work in a 24/7 environment, including but not limiting to gy shifts, weekends, holidays and overtime as necessary...
Job summary: ten exists to become the world’s most trusted service provider. as workforce management analyst, you will be part of a global team that will play an integral role in ensuring the reliability and consistency of our 24-7 service through appropriate staffing and planning over short-term time periods. supporting a large global operation with constantly changing volume, location and language needs, you will use data, scheduling and forecasting tools to determine our ongoing staffing requirements. success in this respect means we consistently achieve all core service level agreements (slas), and deliver best in class service as cost-effectively as possible. in addition, you will support the longer-term forecasting that ensures we are poised to effectively handle expected business growth and one-off events. you will ensure that business leaders have the information they need with enough advance notice to right-size our teams to be in step with such business changes. essential duties and responsibilities · provide the resource planning daily and hourly. · provide standardized daily, weekly and monthly reporting and ad-hoc analytical support to the wider operations team at ten to ensure there is full understanding of resourcing in your region · analise stat and sla’s to ensure we have effectively scheduled · ensure high visibility of the forecasting approach that informs scheduling so that other stakeholders are clear and bought into changes required to meet forecasts · manage changes to skill sets as lms receive program-specific training and/or as mandated ...
Importante empresa del sector requiere soldadores interesados en participar en un proyecto y ser calificado en diferentes procesos bogota salario: salario segun expriencia + todas las prestaciones de ley + auxilio de trabajo horario: turnos rotativos pagos quincenales...
Importante empresa del sector requiere soldadores interesados en participar en un proyecto y ser calificado en diferentes procesos bogota salario: salario segun prueba de habilidad+ todas las prestaciones de ley + auxilio de trabajo horario: turnos rotativos pagos quincenales...
Importante empresa del sector requiere soldadores interesados en participar en un proyecto y ser calificado en diferentes procesos bogota salario: salario segun expriencia + todas las prestaciones de ley + auxilio de trabajo horario: turnos rotativos pagos quincenales...
Importante empresa del sector requiere soldadores interesados en participar en un proyecto y ser calificado en diferentes procesos bogota salario: salario segun prueba de habilidad+ todas las prestaciones de ley + auxilio de trabajo horario: turnos rotativos pagos quincenales...
Importante empresa del sector logístico se encuentra en búsqueda de un analista de contabilidad junior funciones principales: garantizar el registro de la información financiera de la organización en el sistema de información destinado para tal fin. conocimiento y manejo de ms office manejo de indicadores de gestión conocimiento y manejo en trámite de impuestos requisitos: mínimo un (1) año de experiencia en funciones relacionadas con el cargo. formación académica: estudiante de últimos semestres (mínimo séptimo semestre), o tecnólogo en contaduría pública salario y beneficios: salario ordinario: $1.760.000 bonificación no salarial: $440.000 total: $2.200.000 contrato: obra o labor (renovable anualmente) lugar de trabajo: bogotá, d.c. horario: lunes a viernes de 07:00 a.m. a 5:15 p.m. si te encuentras interesado/a no dudes en postularte...
Importante compañía comercializadora de vapeadores, requiere para su equipo de trabajo key account manager que cuente con experiencia como kam - jefe de marca en empresas nacionales y/o multinacionales. importante: 100% bilingüe, ingles conversacional y escrito. contar con vehículo propio para los desplazamientos poder viajar a nivel nacional 2 - 3 días. formaciÓn academica: profesional mercadeo, administración, ingeniería industrial , comercial o afines. horario: lunes a viernes de 8:00am a 5:30pm - en calle visitando clientes actuales y aperturando nuevos. 1 día a la semana se debe ir a la oficina ubicada en cota cundinamarca - parque empresarial oikos salario: $ 3.000.000 + $ 2.500.000 de comisión + $ 500.000 rodamiento + todas las prestaciones de ley contrato: obra labor...
Descripción general ¡estamos contratando! inside sales account representative – gbs ehs (ref70074r) modalidad: presencial | horario: lunes a viernes | salario: $6.000.000 cop + comisiones ¿tienes experiencia en ventas y conocimientos en temas ambientales o de laboratorio? esta vacante es para ti. ¿qué buscamos? profesional en química, ciencias ambientales o carreras afines. 2 años de experiencia en roles comerciales relacionados con servicios ambientales o de laboratorio. inglés b2+ - c1 o superior (excluyente). habilidades comerciales, de atención al cliente y comunicación. dominio de herramientas como microsoft office, crm y linked in. responsabilidades contactar clientes potenciales y actuales (vía teléfono, email, crm). identificar oportunidades de negocio y cerrar ventas. realizar seguimiento de ofertas y registrar información en crm. apoyar al equipo comercial con información de clientes y mercado. lo que ofrecemos salario base competitivo + comisiones por resultados. oportunidades de desarrollo profesional en una empresa global. formación continua en servicios ambientales y habilidades comerciales. ¿te interesa? postúlate ahora y forma parte de nuestro equipo. #ventas #inside sales #empleo #oportunidad laboral #ciencias ambientales #comercial ¡estamos contratando! inside sales account representative – gbs ehs (ref70074r) modalidad: presencial | horario: lunes a viernes | salario: $6.000.000 cop + comisiones ¿tienes experiencia en ventas y conocimientos en temas ambientales o de laboratorio? esta vacante es para ti. ¿qué buscamos? profesi...
¿te apasiona el análisis financiero, la exactitud en la conciliación de pagos y el trabajo con clientes internacionales? ¡te estamos buscando! cargo: specialist cash application ubicación: bogotá d.c. modalidad: presencial 100% idioma: inglés b2+ experiencia: 5+ años en cuentas por cobrar / aplicaciones de efectivo funciones clave aplicación y conciliación de pagos (depósitos, transferencias, tarjetas, remesas electrónicas). resolución de inconsistencias con los equipos de cobro y facturación. seguimiento de pagos no aplicados y consultas de clientes. registro de pagos en erp (preferible oracle). requisitos profesional en administración, finanzas, contabilidad o carreras afines. experiencia sólida en procesos de cash application. dominio de excel intermedio (tablas dinámicas, filtros, fórmulas). inglés intermedio-alto (mínimo b2). experiencia en centros de servicios compartidos o bpo ofrecemos: turnos de acuerdo a las estacionalidad horaria del país salario basico $4.431.000 + salario por idioma $600.000 + bienestar $500.000 + bono por indicadores $369.000 formación continua y plan de carrera. ambiente dinámico y retador en una empresa global. si tienes experiencia en sectores financieros, bpo, ssc o similares, ¡es tu oportunidad! postúlate enviando con tu hoja de vida actualizada...
Descripción general importante empresa del sector alimentos. busca el mejor talento para potenciar su equipo de ventas. si quieres crecer en un entorno dinámico, ¡esta es tu oportunidad! requisitos: - residir en girardot. - técnico o tecnólogo en áreas comerciales, administrativas o afines.. - tener licencia de conducción c1 o c2 vigente. - habilidades en manejo de personal, orientación al logro y trabajo en equipo. - contar con aproximadamente 2 años de experiencia certificada como conductor-vendedor, preventista, tat o asesor comercial externo. tus principales responsabilidades serán: - cubrir roles de conductor entregador y vendedor preventista en los diferentes puntos asignados. - realizar gestión comercial con enfoque en ventas tat (tienda a tienda). - visitar clientes, presentar el portafolio de productos y asegurar la correcta entrega. - velar por la rotación y exhibición del producto en el punto de venta. - cumplir con indicadores de venta y servicio al cliente. - apoyar la operación logística cuando se requiera. condiciones del contractuales: - tipo de contrato: obra y labor. - horario: lunes a sábados y festivos inicio de ruta 6:00am hasta finalizar ruta, no se laboran los domingos. - salario: $1.949.000 + auxilio de transporte: $200.000 + bono de alimentación: $236.938 + bono variable por cumplimiento: hasta $1.445.000 + bono de excelencia adicional (por desempeño destacado) +ingreso promedio mensual: hasta $4.000.000 pago quincenal si cumples con el perfil, postúlate y pronto nos comunicaremos contigo!! importante empresa del sector alimentos. busca el ...
Importante empresa especialista en producción y comercialización de hierros y aceros, se encuentra en la búsqueda de gerente de servicio al cliente quien será la persona encargada de liderar un equipo de vendedores internos (holísticos), responsables de brindar una experiencia omnicanal excepcional a clientes actuales y potenciales, garantizando una ejecución impecable de la promesa de valor: entrega completa, oportuna y con seguimiento proactivo. responsable de indicadores y kpi´s del área. requisitos 1. formación: profesional en ingeniería industrial, administración, mercadeo o afines. 2. experiencia: mínimo 5 años de experiencia liderando equipos de ventas internas, servicio o contact center del sector hierro y acero (experiencia en el sector no negociable) condiciones salario base $4.153.920 + aux de movilización $500.000 + comisiones fijas $2.684.355 + prestaciones sociales de ley esta vacante a nivel nacional, el/la candidato/a que cumpla con el perfil y sea de su interés puede aplicar desde cualquier ciudad nivel país colombia...
Descripción general importante empresa comercial papaelera se encuentra en la búsqueda de auxiliar contable . requisitos: experiencia en conciliaciones de bancarias, adquirencias de tarjeta crédito y debito superiores a 1000 (mil) transacciones mensuales, (ventas con datafono) como almacenes grandes, ejemplo jumbo, Éxito, carullas, home center. un año de experiencia 1. experiencia en cuentas por pagar (revisión de soportes, factura, impuestos) 2. conocimientos en impuestos básicos retención fuente, i.v.a, retención de i.v.a segun aplique, retención de i.c.a 3. conciliación facturación electrónica dian 4. conciliaciones de balance (cuentas por pagar, cuentas por cobrar, ingresos, gastos) 5. conciliacion de bancos y caja 6. conciliación de módulos cuentas por pagar y por cobrar vs contabilidad general manejo de portales bancarios experiencia en revisión de cierre diario de ventas manejo intermedio en excel conocimiento en retenciones fiscales conocimientos y experiencia en contabilidad. experiencia mínima de un año en contabilidad que ofrecemos: - horario: l-v de 7:00 am a 5:00 pm - salario $1.600.000. + prestaciones de ley + auxilio de transporte - contrato obra o labor - zona norte importante empresa comercial papaelera se encuentra en la búsqueda de auxiliar contable . requisitos: experiencia en conciliaciones de bancarias, adquirencias de tarjeta crédito y debito superiores a 1000 (mil) transacciones mensuales, (ventas con datafono) como almacenes grandes, ejemplo jumbo, Éxito, carullas, home center. un año de experiencia 1. experiencia en cuentas por...
Importante empresa del sector requiere soldadores interesados en participar en un proyecto y ser calificado en diferentes procesos bogota salario: salario segun expriencia + todas las prestaciones de ley + auxilio de trabajo horario: turnos rotativos pagos quincenales...
Importante empresa del sector requiere soldadores interesados en participar en un proyecto y ser calificado en diferentes procesos bogota salario: salario segun expriencia + todas las prestaciones de ley + auxilio de trabajo horario: turnos rotativos pagos quincenales...
Description the operations manager i is responsible for coaching and supervising a group of team leaders. this position is also responsible for ensuring client service level agreement and financial expectations are achieved. essential functions/core responsibilities • analyze and maintain all client service level agreements; implement improvement plans as needed • maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.) • selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization’s policies and applicable legal requirements • manage and review operational reports (attendance adherence, pfp, client scorecard, metrics management reports) • create and maximize relationships with client partners • provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance • conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching • create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner • participate in cross functional meetings to review information received from operational support functions - training, hr, quality, wfm, ta.- and partner to define action ...
Us experiential marketing & staffing agency go local promotions inc. is looking for a senior ux/ui product designer to lead the development of a new product that will revolutionize the gig economy. we are looking for a senior ux / ui designer with experience shipping mobile and desktop products in an agile environment on a cross-platform who wants to join an established us marketing agency that will be creating new software to support their field marketing efforts for hundreds/thousands of users across the usa. **about this role** your role as a senior ux/ui product designer will be to design features for go local promotions websites, crms, and apps that are useful & delightful. you'll become the leader of a new ux/ui division with the goal of building elegant, user-centric product solutions, passionately acting as the voice of the user, while managing and leading a front end and back end team. this new role will implement the standards to revolutionize gig economy industry. you will be tasked to find the boundaries of design problems, seeing them from multiple perspectives, and advocating for simple and impactful solutions that provide delightful experiences to consumers. in this role, you will - design and prototype simple and elegant experiences - own all stages of the design process from concept through launch - solve product problems with a focus on the best user experience while balancing company goals, design cohesion, and ease of implementation - work closely with our operations team to understand expectations and needs - seek out, understand and incorp...
**vip medical group**, one of our top experts in vein disease and pain management is looking for _**prior authorizations specialists**_to join our team! we specialize in pain management and vascular procedures. our main goal is to always provide the best level of care and compassion to individuals who are being treated. as a_**prior authorizations specialist**_ you will be responsible for contacting insurance carriers to obtain authorization for medical procedures. this position will track and submit all procedure authorizations and updates. will also review insurance coverage to determine the liable party for payment **what you'll do** - review and complete the to-do list by the end of the shift. - communicate with insurance carriers and healthcare providers. - review prior authorizations in company insurance systems. - review pending authorizations for approval - process urgent authorizations in a timely manner - team oriented **what you'll bring to the team** - excellent written and spoken communication, motivated, and organized. - positive, enthusiastic, motivated, autonomous self-starter, and self-taught. - fully bilingual and biliterate (english/spanish) - capable of working under pressure and in a fast paced environment - detailed oriented - excellent customer service skills - must be tech savvy and have a very strong attention to detail and be able to prioritize tasks. **we offer you** - opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose. - flexible working environment (flexible working hou...
Job title: operations manager i job description the operations manager i is responsible for coaching and supervising a group of team leaders. this position is also responsible for ensuring client service level agreement and financial expectations are achieved. essential functions/core responsibilities • analyze and maintain all client service level agreements; implement improvement plans as needed • maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.) • selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization’s policies and applicable legal requirements • manage and review operational reports (attendance adherence, pfp, client scorecard, metrics management reports) • create and maximize relationships with client partners • provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance • conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching • create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner • participate in cross functional meetings to review information received from operational support functions - tr...
Locations: spain | portugal | bogota | santiago who we are boston consulting group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. bcg was the pioneer in business strat...
Importante empresa del sector logístico requiere auxiliares logísticos para realizar todos los procesos de recepción, almacenamiento, alistamiento y despacho de mercancía con efectividad y oportunidad. funciones como: garantizar la asignación correct...
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