Representante de servicio al cliente bilingüe - español - inglés representante bilingüe de atención a clientes – inglés - español crear sonrisas es lo que hacemos en ttec… en ti y en los clientes. como representante bilingüe de atención a clientes – inglés - español en barranquilla, colombia, serás parte de la creación y entrega de experiencias increíbles para los clientes mientras #experiencettec, una experiencia laboral galardonada y la cultura de la empresa. lo que estarás haciendo ¿te apasiona ayudar a los demás y darles tranquilidad? en este rol, trabajarás para resolver los problemas del cliente antes de escalarlos al siguiente nivel. ya sea para obtener respuestas para los clientes rápidamente, consultar productos con precisión o resolver sus problemas con una sonrisa, tú serás la diferencia entre una experiencia del cliente promedio o una excepcional. durante un día típico, tú responderás a las comunicaciones entrantes de los clientes. realizarás investigaciones para proporcionar respuestas a los clientes y resolver sus problemas es posible que se requiera alguna venta adicional de productos o servicios a los clientes actuales lo que aportas al puesto habilidades bilingües en inglés y español 1 año o más de experiencia en servicio al cliente 1 año o más de educación postsecundaria o 2 años de experiencia laboral equivalente reconocer y resolver problemas de servicio al cliente de nivel medio a alto experto en informática lo que puedes esperar apoyar tu carrera y desarrollo profesional una cultura inclusiva y una organización con mentalidad comunitaria donde ...
Vacante: aprendiz en el Área de recursos humanos bogotá en ttec, valoramos a las personas y creemos que el talento humano es clave para nuestro éxito. buscamos un(a) aprendiz entusiasta y comprometido(a) con interés en el área de recursos humanos, dispuesto(a) a aprender y apoyar en diferentes procesos del área. responsabilidades: apoyar en procesos de reclutamiento y selección de personal. colaborar en la organización y actualización de bases de datos de candidatos y empleados. apoyar en la gestión documental y trámites internos del área. brindar soporte en actividades de inducción y capacitación. requisitos: ser estudiante activo(a) de carreras como psicología, administración de empresas, gestión del talento humano o afines. manejo básico/intermedio de excel y herramientas ofimáticas. buenas habilidades de comunicación y organización. disponibilidad para contrato de aprendizaje. ofrecemos: acompañamiento y formación por parte del equipo de recursos humanos. experiencia práctica en procesos clave de gestión de talento. ambiente de trabajo inclusivo y colaborativo. auxilio de sostenimiento según normativa vigente. ubicación: bogotá, colombia, zona norteel equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: bachillerato / educación media - años de experiencia - edad: entre 18 y 50 años...
Be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as a lead development representative working in bogota, colombia, you’ll be a part of bringing humanity to business. #experiencettec our employees have spoken. our purpose, team, and company culture are amazing and our great place to work® certification in colombia says it all! **what** **you’ll** **do** do you have the entrepreneurial motivation to drive the success of a start-up sales program? as a ttec lead development representative, you will be the catalyst for new revenue growth by selling ttec solutions to new b2b customers. as a consultative sales professional, you will take ownership of positioning our solution portfolio, developing and managing a sales pipeline, and securing net-new business. you'll report to the manager of lead development. **during a typical day,** **you’ll** + identify, qualify, and cultivate sales opportunities through a blend of outbound, inbound, and email techniques. + conduct research on companies as a component of lead generation and qualification activities utilizing resources such as the internet, linkedin sales navigator, and intent tools. + gather key information to update salesforce records and assign a nurture path and follow-up strategy. + transform leads to sales opportunities, by cultivating and educating key decision makers and prospective buyers as they move into the sales cycle + accurately and confidently convey our solutions to prospective business partners as strategic options to improve the...
Lead development representative be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as a lead development representative working hybrid in bogota, colombia, you’ll be a part of bringing humanity to business. #experiencettec our employees have spoken. our purpose, team, and company culture are amazing and our great place to work certification in colombia says it all! what you’ll do do you have the entrepreneurial motivation to drive the success of a start-up sales program? as a ttec lead development representative, you will be the catalyst for new revenue growth by selling ttec solutions to new b2b customers. as a consultative sales professional, you will take ownership of positioning our solution portfolio, developing and managing a sales pipeline, and securing net-new business. you'll report to the manager of lead development. during a typical day, you’ll - identify, qualify, and cultivate sales opportunities through a blend of outbound, inbound, and email techniques. - conduct research on companies as a component of lead generation and qualification activities utilizing resources such as the internet, linkedin sales navigator, and intent tools. - gather key information to update salesforce records and assign a nurture path and follow-up strategy. - transform leads to sales opportunities, by cultivating and educating key decision makers and prospective buyers as they move into the sales cycle - accurately and confidently convey our solutions to prospective business partners as strategic options to im...
**business development representative** be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as a business development representative working hybrid in bogota, colombia, you’ll be a part of bringing humanity to business. #experiencettec. our employees have spoken. our purpose, team, and company culture are amazing and our great place to work® certification in colombia says it all! **what you’ll do** do you have the entrepreneurial motivation to drive the success of a start-up sales program? as a ttec business development representative, you will be the catalyst for new revenue growth by selling ttec and percepta solutions to new customers. as a consultative sales professional, you will take ownership of positioning our automotive and mobility solutions portfolios, developing and managing a sales pipeline, and securing net-new business. you'll report to the manager of business development. **during a typical day, you’ll** + collaborate closely with ttec and percepta growth marketing and sales teams to execute coordinated campaign motions aligned with the broader go-to-market strategy, ensuring consistency across prospecting and engagement efforts. + identify, qualify, and cultivate sales opportunities through a blend of outbound (including email outreach) and inbound strategies—guiding prospects until they’re ready to move forward in the sales cycle. + conduct research on companies as a component of lead generation and qualification activities utilizing resources such as linkedin sales navigator,...
Representante de servicio al cliente bilingüe - español - inglés representante bilingüe de atención a clientes – inglés - español crear sonrisas es lo que hacemos en ttec… en ti y en los clientes. como representante bilingüe de atención a clientes – inglés - español en bogotá, colombia, serás parte de la creación y entrega de experiencias increíbles para los clientes mientras #experiencettec, una experiencia laboral galardonada y la cultura de la empresa. lo que estarás haciendo ¿te apasiona ayudar a los demás y darles tranquilidad? en este rol, trabajarás para resolver los problemas del cliente antes de escalarlos al siguiente nivel. ya sea para obtener respuestas para los clientes rápidamente, consultar productos con precisión o resolver sus problemas con una sonrisa, tú serás la diferencia entre una experiencia del cliente promedio o una excepcional. durante un día típico, tú - responderás a las comunicaciones entrantes de los clientes. - realizarás investigaciones para proporcionar respuestas a los clientes y resolver sus problemas. - es posible que se requiera alguna venta adicional de productos o servicios a los clientes actuales. lo que aportas al puesto - habilidades bilingües en inglés y español - 1 año o más de experiencia en servicio al cliente - 1 año o más de educación postsecundaria o 2 años de experiencia laboral equivalente - reconocer y resolver problemas de servicio al cliente de nivel medio a alto - experto en informática lo que puedes esperar - apoyar tu carrera y desarrollo profesional - una cultura inclusiva y una organización con men...
Go-to market coordinator be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as a go-to-market coordinator working hybrid in bogota, colombia, you’ll be a part of creating and delivering amazing customer experiences while you also #experiencettec, an award-winning employment experience and company culture. what you’ll be doing looking for an opportunity to showcase your skills in both the art and science of business? you will partner with project team members and business leaders across the organization on large- and small-scale projects on behalf of the sales and marketing organizations. this is an incredible opportunity to collaborate with stakeholders throughout the business and create amazing client experiences. in this role, you will have three primary responsibilities: - project leadership for initiatives to include facilitation, project planning, communication planning, analytics, record keeping, etc. - event coordination for client-facing meetings and marketing events - creation and/or partnership with others to develop dashboards, profiles, videos, reports, web content, verbiage, and other collateral. you'll report to the director of gtm operations. you’ll contribute to the success of the business by enabling innovative solutions and empowering client-facing teams to wow our clients and demonstrate why ttec is the best cx partner in the market. during a typical day, you’ll - utilize hybrid and agile project management delivery methods to lead matrixed teams supporting initiatives across the sales ...
**application security engineer** be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as an application security engineer working remotely in colombia, you’ll be a part of creating and delivering amazing customer experiences while you also #experiencettec, an award-winning employment experience and company culture. **what you’ll be doing** looking to use your expertise to protect and strengthen mission-critical systems and applications? in this role, you’ll lead efforts to secure new and existing applications by assessing risks, developing mitigation strategies, and embedding security best practices throughout the sdlc. you will: + lead security assessments and code reviews across web, mobile, cloud, and on-prem applications. + guide development teams on secure coding practices and implement effective security controls. + evaluate threats, conduct risk assessments, and define mitigation strategies. + maintain documentation on architecture, incident response, and security procedures. + stay current on emerging threats and support incident response efforts when needed. you’ll report to the executive director of information security and contribute to safeguarding our clients and enterprise data. **during a typical day, you’ll** + conduct vulnerability scans, penetration testing, and manage remediation processes. + use tools like sast, dast, and iast to continuously monitor application security. + collaborate with devops to embed security in ci/cd pipelines. + deliver security training to dev...
📢 vacante: aprendiz en el Área de recursos humanos – bogotá en ttec, valoramos a las personas y creemos que el talento humano es clave para nuestro éxito. buscamos un(a) aprendiz entusiasta y comprometido(a) con interés en el área de recursos humanos, dispuesto(a) a aprender y apoyar en diferentes procesos del área. 🔍 responsabilidades: apoyar en procesos de reclutamiento y selección de personal. colaborar en la organización y actualización de bases de datos de candidatos y empleados. apoyar en la gestión documental y trámites internos del área. brindar soporte en actividades de inducción y capacitación. 🎯 requisitos: ser estudiante activo(a) de carreras como psicología, administración de empresas, gestión del talento humano o afines. manejo básico/intermedio de excel y herramientas ofimáticas. buenas habilidades de comunicación y organización. disponibilidad para contrato de aprendizaje. 🌟 ofrecemos: acompañamiento y formación por parte del equipo de recursos humanos. experiencia práctica en procesos clave de gestión de talento. ambiente de trabajo inclusivo y colaborativo. auxilio de sostenimiento según normativa vigente. 📍 ubicación: bogotá, colombia, zona norte...
**business development representative** be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as a business development representative working hybrid in bogota, colombia, you’ll be a part of bringing humanity to business. #experiencettec. our employees have spoken. our purpose, team, and company culture are amazing and our great place to work® certification in colombia says it all! **what you’ll do** do you have the entrepreneurial motivation to drive the success of a start-up sales program? as a ttec business development representative, you will be the catalyst for new revenue growth by selling ttec and percepta solutions to new customers. as a consultative sales professional, you will take ownership of positioning our automotive and mobility solutions portfolios, developing and managing a sales pipeline, and securing net-new business. you'll report to the manager of business development. **during a typical day, you’ll** + collaborate closely with ttec and percepta growth marketing and sales teams to execute coordinated campaign motions aligned with the broader go-to-market strategy, ensuring consistency across prospecting and engagement efforts. + identify, qualify, and cultivate sales opportunities through a blend of outbound (including email outreach) and inbound strategies—guiding prospects until they’re ready to move forward in the sales cycle. + conduct research on companies as a component of lead generation and qualification activities utilizing resources such as linkedin sales navigator,...
Be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as a lead development representative working in bogota, colombia, you’ll be a part of bringing humanity to business. #experiencettec our employees have spoken. our purpose, team, and company culture are amazing and our great place to work® certification in colombia says it all! **what** **you’ll** **do** do you have the entrepreneurial motivation to drive the success of a start-up sales program? as a ttec lead development representative, you will be the catalyst for new revenue growth by selling ttec solutions to new b2b customers. as a consultative sales professional, you will take ownership of positioning our solution portfolio, developing and managing a sales pipeline, and securing net-new business. you'll report to the manager of lead development. **during a typical day,** **you’ll** + identify, qualify, and cultivate sales opportunities through a blend of outbound, inbound, and email techniques. + conduct research on companies as a component of lead generation and qualification activities utilizing resources such as the internet, linkedin sales navigator, and intent tools. + gather key information to update salesforce records and assign a nurture path and follow-up strategy. + transform leads to sales opportunities, by cultivating and educating key decision makers and prospective buyers as they move into the sales cycle + accurately and confidently convey our solutions to prospective business partners as strategic options to improve the...
**go-to market coordinator** be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as a go-to-market coordinator working hybrid in bogota, colombia, you’ll be a part of creating and delivering amazing customer experiences while you also #experiencettec, an award-winning employment experience and company culture. **what you’ll be doing** looking for an opportunity to showcase your skills in both the art and science of business? you will partner with project team members and business leaders across the organization on large- and small-scale projects on behalf of the sales and marketing organizations. this is an incredible opportunity to collaborate with stakeholders throughout the business and create amazing client experiences. in this role, you will have three primary responsibilities: + project leadership for initiatives to include facilitation, project planning, communication planning, analytics, record keeping, etc. + event coordination for client-facing meetings and marketing events + creation and/or partnership with others to develop dashboards, profiles, videos, reports, web content, verbiage, and other collateral. you'll report to the director of gtm operations. you’ll contribute to the success of the business by enabling innovative solutions and empowering client-facing teams to wow our clients and demonstrate why ttec is the best cx partner in the market. **during a typical day, you’ll** + utilize hybrid and agile project management delivery methods to lead matrixed teams supporting initi...
Application security engineer be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as an application security engineer working remotely in colombia, you’ll be a part of creating and delivering amazing customer experiences while you also #experiencettec, an award-winning employment experience and company culture. what you’ll be doing looking to use your expertise to protect and strengthen mission-critical systems and applications? in this role, you’ll lead efforts to secure new and existing applications by assessing risks, developing mitigation strategies, and embedding security best practices throughout the sdlc. you will: - lead security assessments and code reviews across web, mobile, cloud, and on-prem applications. - guide development teams on secure coding practices and implement effective security controls. - evaluate threats, conduct risk assessments, and define mitigation strategies. - maintain documentation on architecture, incident response, and security procedures. - stay current on emerging threats and support incident response efforts when needed. you’ll report to the executive director of information security and contribute to safeguarding our clients and enterprise data. during a typical day, you’ll - conduct vulnerability scans, penetration testing, and manage remediation processes. - use tools like sast, dast, and iast to continuously monitor application security. - collaborate with devops to embed security in ci/cd pipelines. - deliver security training to developers and internal teams. - part...
Your potential has a place here with ttec’s award-winning employment experience. as a sr. financial analyst working hybrid in columbia you’ll be a part of bringing humanity to business. #experiencettec **what you’ll be doing** looking to provide accurate financial analyses and reporting to leaders and financial forecasting? you'll work on report packages by assessing needs, improving outputs, and highlighting areas for opportunity. bring your analytic background to support the reporting process as you help work on newer areas of focus and share your statistical analysis with senior leadership. you'll report to senior manager, finance. you'll help build our ability to assimilate these new divisions, integrate into standard processes, and build a scalable, sustainable model to support the business. **during a typical day, you’ll** + provide oversight, guidance, and strategic insight for specific areas of our digital practice + prepare the annual operating budget and quarterly forecasts for supported departments + prepare consolidated reporting packages with review of main metrics, business plans, and trend analysis identifying variances to budget and historical comparisons for senior management + support recurring and ad-hoc global/regional reporting + assess where there are opportunities for improvement and risk mitigation + work with existing reporting packages but also improve outputs and highlight potential efficiencies + facilitate a collaborative solutions and process improvement **what you bring to the role** + bachelor's degree in f...
**learning & development project manager** your potential has a place here with ttec’s award-winning employment experience. as a project management working remotely in colombia, you’ll be a part of bringing humanity to business. **what you’ll be doing** as the primary liaison overseeing projects at our customer experience centers, you’ll be the learning & development point of contact as you build, manage, and maintain project documentation on a global scale. ensuring projects are completed on time and within budget, you’ll build plans, establish project deadlines, assign functional responsibilities, conduct due diligence, and gather materials as required. projects can be internal and corporate business level initiatives. you'll report to the director of learning & development who is responsible for project management and department governance. you’ll contribute to the success of the business as you are the primary point of contact overseeing the various internal initiatives. **during a typical day, you’ll** + build, manage and maintain master project documentation + partner with internal teams, senior executive level partners and external clients and vendors + communicate and document program requirements and status to clients, internal team members and other partners + support the deployment, promotion and achievement of departmental and corporate strategy, business goals and objectives + identify risk and mitigation, and escalate when necessary **what you bring to the role** + ba/bs or equivalent relevant experience + 2 years' experience ...
**learning & development project manager** your potential has a place here with ttec’s award-winning employment experience. as a project management working remotely in colombia, you’ll be a part of bringing humanity to business. **what you’ll be doing** as the primary liaison overseeing projects at our customer experience centers, you’ll be the learning & development point of contact as you build, manage, and maintain project documentation on a global scale. ensuring projects are completed on time and within budget, you’ll build plans, establish project deadlines, assign functional responsibilities, conduct due diligence, and gather materials as required. projects can be internal and corporate business level initiatives. you'll report to the director of learning & development who is responsible for project management and department governance. you’ll contribute to the success of the business as you are the primary point of contact overseeing the various internal initiatives. **during a typical day, you’ll** + build, manage and maintain master project documentation + partner with internal teams, senior executive level partners and external clients and vendors + communicate and document program requirements and status to clients, internal team members and other partners + support the deployment, promotion and achievement of departmental and corporate strategy, business goals and objectives + identify risk and mitigation, and escalate when necessary **what you bring to the role** + ba/bs or equivalent relevant experience + 2 years' experience in a ...
Learning & development project manager your potential has a place here with ttec’s award-winning employment experience. as a project management working remotely in colombia, you’ll be a part of bringing humanity to business. what you’ll be doing as the primary liaison overseeing projects at our customer experience centers, you’ll be the learning & development point of contact as you build, manage, and maintain project documentation on a global scale. ensuring projects are completed on time and within budget, you’ll build plans, establish project deadlines, assign functional responsibilities, conduct due diligence, and gather materials as required. projects can be internal and corporate business level initiatives. you'll report to the director of learning & development who is responsible for project management and department governance. you’ll contribute to the success of the business as you are the primary point of contact overseeing the various internal initiatives. during a typical day, you’ll build, manage and maintain master project documentation partner with internal teams, senior executive level partners and external clients and vendors communicate and document program requirements and status to clients, internal team members and other partners support the deployment, promotion and achievement of departmental and corporate strategy, business goals and objectives identify risk and mitigation, and escalate when necessary what you bring to the role ba/bs or equivalent relevant experience 2+ years' experience in a project management role leading the deployment of medium t...
Business development representative be the spark that brightens days and ignite your career with ttec’s award-winning employment experience. as a business development representative working hybrid in bogota, colombia, you’ll be a part of bringing humanity to business. #experiencettec. our employees have spoken. our purpose, team, and company culture are amazing and our great place to work certification in colombia says it all! what you’ll do do you have the entrepreneurial motivation to drive the success of a start-up sales program? as a ttec business development representative, you will be the catalyst for new revenue growth by selling ttec and percepta solutions to new customers. as a consultative sales professional, you will take ownership of positioning our automotive and mobility solutions portfolios, developing and managing a sales pipeline, and securing net-new business. you'll report to the manager of business development. during a typical day, you’ll collaborate closely with ttec and percepta growth marketing and sales teams to execute coordinated campaign motions aligned with the broader go-to-market strategy, ensuring consistency across prospecting and engagement efforts. identify, qualify, and cultivate sales opportunities through a blend of outbound (including email outreach) and inbound strategies—guiding prospects until they’re ready to move forward in the sales cycle. conduct research on companies as a component of lead generation and qualification activities utilizing resources such as linkedin sales navigator, intent data tools, and specialized ...
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