Senior strategic account executive new remote. colombia cop 80.000.000. 120.000.000 at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and em...
Senior business systems analyst, salesforce remote. colombia who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower milli...
Senior price realization strategy manager remote - colombia who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next senior price realization strategy manager although we're headquartered in san francisco, we have presence throughout south america, europe, asia and australia. we're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. at twilio, we support diversity, equity & inclusion wherever we do business. about the job this is a high-impact role, critical to driving twilio's pricing strategy and developing key pricing operational processes. your work will directly contribute to accelerating twilio's business growth while simplifying the purchasing experience for our customers. as a senior price realization strategy manager , you will leverage your expertise in pricing strategy, analytics, and operational execution to support platform-wide monetiz...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next technical account manager 3. about the job this position is needed to provide technical support and be the main point of contact for our strategic customers. as a designated technical contact you will work with our customers to resolve complex technical problems with potentially very costly and far-reaching consequences. you should have an interest in digging deep as well as be able to zoom out and look at the larger picture. the tam delivers proactive guidance to the customer to provide added value through the use of twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. you are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. responsibilities in this role, you’ll: - use your strong technic...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next contingent workforce program specialist. about the job we are seeking a detail-oriented and proactive contingent workforce program specialist to support our global contingent workforce program. in this role, you will manage and streamline end-to-end processes related to onboarding, offboarding, and lifecycle management for non-employees, referred to as twilio’s contingent workforce. you’ll act as a primary point of contact for global inquiries and collaborate closely with multiple teams, including but not limited to hr, procurement, it, and third-party vendors to drive process and adoption. responsibilities in this role, you’ll: - utilize beeline vendor management system (vms), workday, and servicenow to perform transactions and deliver operational support to employees and internal stakeholders - own and manage the full lifecycle process for onboarding and offboard...
See yourself at twilio join the team as our next noc manager for twilio’s network operations team. who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. about the job twilio is looking for a seasoned manager to join our noc team. the noc is responsible for monitoring the performance of our carrier partner network and troubleshooting carrier-related issues across voice, sms, and identity services. the noc works tirelessly to ensure that our carrier partner network provides the high quality and high performance that twilio’s customers expect. responsibilities in this role, you’ll: - lead and coordinate the day-to-day operations of a team of noc engineers, ensuring 24/7 availability and on-call coverage. - act as an escalation point for complex issues, engaging directly with carriers, providers, and suppliers to resolve incidents. - oversee real-time monitoring and alerting for voice, sms, and identity service quality, continuously improving detection, automation, and incident response. - manag...
**who we are** at twilio, we're shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. **see yourself at twilio**: join the team as twilio's next contingent workforce program specialist. **about the job**: we are seeking a detail-oriented and proactive contingent workforce program specialist to support our global contingent workforce program. in this role, you will manage and streamline end-to-end processes related to onboarding, offboarding, and lifecycle management for non-employees, referred to as twilio's contingent workforce. you'll act as a primary point of contact for global inquiries and collaborate closely with multiple teams, including but not limited to hr, procurement, it, and third-party vendors to drive process and adoption. **responsibilities**: in this role, you'll: - utilize beeline vendor management system (vms), workday, and servicenow to perform transactions and deliver operational support to employees and internal stakeholders - own and manage the full lifecycle process for onbo...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next sr. business systems analyst, salesforce opportunity lifecycle management. about the job this position is needed to build extraordinary tools and solutions for our rapidly growing go-to-market teams. the gtm systems operations is crucial for the success and scalability of our go-to-market efforts. we are the drivers of the system, process, and data improvements that unlock new possibilities across the sales, revenue operations and gtm organization. the sr ba, olm will work within the sales automation team to support, build and maintain solutions for the opportunity lifecycle value stream. responsibilities in this role, you’ll: - collaborate with product owners, builders, and program managers to architect and manage solutions within salesforce as well as adjacent technologies - develop and maintain a holistic view of crm-based processes and user personas to en...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next contingent workforce program specialist. about the job we are seeking a detail-oriented and proactive contingent workforce program specialist to support our global contingent workforce program. in this role, you will manage and streamline end-to-end processes related to onboarding, offboarding, and lifecycle management for non-employees, referred to as twilio’s contingent workforce. you’ll act as a primary point of contact for global inquiries and collaborate closely with multiple teams, including but not limited to hr, procurement, it, and third-party vendors to drive process and adoption. responsibilities in this role, you’ll: - utilize beeline vendor management system (vms), workday, and servicenow to perform transactions and deliver operational support to employees and internal stakeholders - own and manage the full lifecycle process for onboarding and offboarding contin...
Senior price realization strategy manager remote - colombia who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next senior price realization strategy manager although we're headquartered in san francisco, we have presence throughout south america, europe, asia and australia. we're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. at twilio, we support diversity, equity & inclusion wherever we do business. about the job this is a high-impact role, critical to driving twilio's pricing strategy and developing key pricing operational processes. your work will directly contribute to accelerating twilio's business growth while simplifying the purchasing experience for our customers. as a senior price realization strategy manager , you will leverage your expertise in pricing strategy, analytics, and operational execution to support platform-wide monetization initia...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as our next strategic account executive. although we're headquartered in san francisco, we have presence throughout south america, europe, asia and australia. we're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. at twilio, we support diversity, equity & inclusion wherever we do business. we employ thousands of twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum. about the job strategic account executives (aes) are responsible for developing the next wave of twilio’s new customers. aes build new relationships with senior line of business owners and executive stakeholders (ctos, cios, cpo/vp of product) to develop sales by understanding and uncovering new opportunities where twilio can help solve company’s pains and challenges throug...
Senior business systems analyst, salesforce remote - colombia who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and a strong culture of connection and global inclusion, means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next sr. business systems analyst, salesforce opportunity lifecycle management. about the job this position is needed to build extraordinary tools and solutions for our rapidly growing go-to-market teams. the gtm systems operations is crucial for the success and scalability of our go-to-market efforts. we are the drivers of system, process, and data improvements that unlock new possibilities across sales, revenue operations, and gtm organization. the sr ba, olm will work within the sales automation team to support, build, and maintain solutions for the opportunity lifecycle value stream. responsibilities - collaborate with product owners, builders, and program managers to architect and manage solutions within salesforce and adjacent technologies. - develop and maintain a holistic view of crm-based processes and user...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next sr. business systems analyst, salesforce opportunity lifecycle management. about the job this position is needed to build extraordinary tools and solutions for our rapidly growing go-to-market teams. the gtm systems operations is crucial for the success and scalability of our go-to-market efforts. we are the drivers of the system, process, and data improvements that unlock new possibilities across the sales, revenue operations and gtm organization. the sr ba, olm will work within the sales automation team to support, build and maintain solutions for the opportunity lifecycle value stream. responsibilities in this role, you’ll: - collaborate with product owners, builders, and program managers to architect and manage solutions within salesforce as well as adjacent technologies - develop and maintain a holistic view of crm-based processes and user personas to ensure your pr...
Senior price realization strategy manager remote - colombia who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next senior price realization strategy manager although we're headquartered in san francisco, we have presence throughout south america, europe, asia and australia. we're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. at twilio, we support diversity, equity & inclusion wherever we do business. about the job this is a high-impact role, critical to driving twilio's pricing strategy and developing key pricing operational processes. your work will directly contribute to accelerating twilio's business growth while simplifying the purchasing experience for our customers. as a senior price realization strategy manager , you will leverage your expertise in pricing strategy, analytics, and operational execution to support platform-wide monetization initia...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next contingent workforce program specialist. about the job we are seeking a detail-oriented and proactive contingent workforce program specialist to support our global contingent workforce program. in this role, you will manage and streamline end-to-end processes related to onboarding, offboarding, and lifecycle management for non-employees, referred to as twilio’s contingent workforce. you’ll act as a primary point of contact for global inquiries and collaborate closely with multiple teams, including but not limited to hr, procurement, it, and third-party vendors to drive process and adoption. responsibilities in this role, you’ll: - utilize beeline vendor management system (vms), workday, and servicenow to perform transactions and deliver operational support to employees and internal stakeholders - own and manage the full lifecycle process for onboarding and offboarding contin...
See yourself at twilio join the team as our next noc manager for twilio’s network operations team. who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. about the job twilio is looking for a seasoned manager to join our noc team. the noc is responsible for monitoring the performance of our carrier partner network and troubleshooting carrier-related issues across voice, sms, and identity services. the noc works tirelessly to ensure that our carrier partner network provides the high quality and high performance that twilio’s customers expect. responsibilities in this role, you’ll: - lead and coordinate the day-to-day operations of a team of noc engineers, ensuring 24/7 availability and on-call coverage. - act as an escalation point for complex issues, engaging directly with carriers, providers, and suppliers to resolve incidents. - oversee real-time monitoring and alerting for voice, sms, and identity service quality, continuously improving detection, automation, and incident response. - manage ...
Transform ideas into seamless digital experiences consulting is all about solving complex problems with precision—and that starts with a developer who’s both sharp in code and balanced in life. in this full stack developer role, you’ll engineer scalable solutions and debug challenges like a pro. job description as a full stack developer, you will design and maintain scalable web applications, manage databases, and develop apis. you’ll integrate advanced services like speech-to-text with ipbx systems, collaborate with cross-functional teams, and ensure top-quality, responsive solutions that enhance client experiences. job overview employment type: indefinite term type contract shift: monday to friday, 08:00 am - 05:00 pm work setup: onsite, bogotá and medellin your daily tasks - develop, implement, and maintain robust front-end and back-end web applications - create and manage databases, ensuring data integrity, performance, and scalability - design, build, and maintain restful apis and integrations with third-party services - integrate intelligent services (speech-to-text, text-to-speech, etc.) with our ipbx infrastructure to enhance client services - translate ui/ux mockups and brainstorming session outputs into clean, functional, and responsive interfaces - ensure code quality through unit testing, peer reviews, and adherence to best practices - collaborate with internal teams including product managers, designers, and infrastructure engineers to deliver feature-rich web solutions - troubleshoot and resolve technical issues in a timely mann...
Senior price realization strategy manager remote - colombia who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next senior price realization strategy manager although we're headquartered in san francisco, we have presence throughout south america, europe, asia and australia. we're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. at twilio, we support diversity, equity & inclusion wherever we do business. about the job this is a high-impact role, critical to driving twilio's pricing strategy and developing key pricing operational processes. your work will directly contribute to accelerating twilio's business growth while simplifying the purchasing experience for our customers. as a senior price realization strategy manager , you will leverage your expertise in pricing strategy, analytics, and operational execution to support platform-wide monetization initiatives. reporting to ...
We’re looking for individuals with hands-on startup and saas experience who thrive in fast-paced, product-driven environments. while we value diverse backgrounds, applicants whose experience is exclusively within consulting firms may not be the best fit for this role. please submit your resume in english to ensure a smooth review process. --- enso connect is a guest experience platform for vacation rentals and boutique hotels that seamlessly plugs into property management systems to personalize and monetize interactions throughout the entire guest journey. from ai-driven messaging and contactless check-in to upsells and verification, we are the "zapier of hospitality" - connecting all the tools you already love while increasing profit per guest. we are a well-funded startup with strong product-market fit and excellent sales momentum. we are expanding rapidly and need to scale our engineering team. our current tech team is around 12 people. we operate as a true meritocracy where the best ideas win regardless of seniority. we have an energetic culture that moves fast. every engineer has a voice in technical and product decisions. you will be joining our engineering team to help build this mission-critical system that processes thousands of bookings daily for hospitality businesses worldwide. this is a full-time remote position (38-40 hrs/week) that requires high autonomy and self-direction, with significant ownership over your work and direct connection to business impact and clients. we require overlap of at least 3 hours with est business hours (9 am - 5 pm est). on rare oc...
1 day ago be among the first 25 applicants this is a remote position. as an aws solution architect, you will have the opportunity to: ensure customer success in building and launching amazon connect solutions for the companys customers conduct technology assessment and audits to identify the need (from an roi and outcomes perspective) to move to ccaas aws connect platform, improving agent experience and productivity facilitate business process reviews to identify customer requirements and processes educate customers on the value proposition of aws, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud lead discovery for customers, help customers build rois for projects, and deliver presentations and estimate for delivering that roi translate customer requirements into contact center design, leveraging best practices, and other aws services oversee and mentor technical teams, providing guidance and support to ensure that the proposed solution (on salesforce and aws cloud) is delivered on time, on budget, and to the required quality standards act as a liaison between technical teams and business stakeholders, communicating technical concepts clearly and understandably, and manage expectations and priorities drive best practice contact center design into each and every aspect of solution delivery effectively manage all aspects of project and customer communications deliver customer end user training and documentation exercise independent judgment, and take the lead role on enterprise level proje...
Senior business systems analyst, salesforce join to apply for the senior business systems analyst, salesforce role at twilio senior business systems analyst, salesforce join to apply for the senior business systems analyst, salesforce role at twilio get ai-powered advice on this job and more exclusive features. who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next sr. business systems analyst, salesforce opportunity lifecycle management. about the job this position is needed to build extraordinary tools and solutions for our rapidly growing go-to-market teams. the gtm systems operations is crucial for the success and scalability of our go-to-ma...
Senior price realization strategy manager remote - colombia who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next senior price realization strategy manager although we're headquartered in san francisco, we have presence throughout south america, europe, asia and australia. we're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. at twilio, we support diversity, equity & inclusion wherever we do business. about the job this is a high-impact role, critical to driving twilio's pricing strategy and developing key pricing operational processes. your work will directly contribute to accelerating twilio's business growth while simplifying the purchasing experience for our customers. as a senior price realization strategy manager , you will leverage your expertise in pricing strategy, analytics, and operational execution to support platform-wide monetization initiatives. reporting to ...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as our next principal software engineer in the efficiency engineering team in services operations. about the job this position is needed to reinvent how we operate at twilio with ai and software automations for customer support, operations and sales teams. the principal software engineer position will serve as a key technical leader in our efficiency engineering group. this position will directly influence the architecture, design, development and deployment of our full-stack applications. this role requires an engineering product mindset to deliver well-architected solutions that drive business outcomes and meet the needs of our customers - improving operational efficiency, driving sales revenue, and delivering beautiful product experiences. joining this high-performing, bar-raising team offers the opportunity to work on cutting-edge ai/ml and software engineering platforms that constantly push t...
Senior strategic asset manager - software join the team as twilio’s next senior strategic asset manager, software. about the job this position is needed to lead and optimize twilio’s software asset management program. as a senior strategic asset manager, you’ll develop and implement lifecycle strategies that ensure efficient procurement, deployment, tracking, and governance of software licenses and subscriptions. this role partners cross-functionally to drive cost efficiency, license compliance, and operational excellence—ensuring employees have timely access to the software tools they need, while minimizing risk and maximizing value across the software portfolio. responsibilities in this role, you’ll: develop and drive software asset management (sam) strategies and lifecycle processes, aligning with itilv4 practices and business objectives to ensure license compliance, cost optimization, and risk mitigation. maintain a centralized, accurate, and real-time inventory of all software assets—including licenses, entitlements, saas and iaas subscriptions—across it managed assets. lead regular software audits and internal reviews to validate compliance with licensing agreements, regulatory standards, and vendor terms, minimizing legal and financial exposure. collaborate cross-functionally with procurement, corporate applications, end user computing & operations, legal, and finance to manage software supply chain processes, contribute requirements to negotiation discussions, and ensure effective software sourcing and renewals. analyze license usage, entitlement...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next technical account manager 3. about the job this position is needed to provide technical support and be the main point of contact for our strategic customers. as a designated technical contact you will work with our customers to resolve complex technical problems with potentially very costly and far-reaching consequences. you should have an interest in digging deep as well as be able to zoom out and look at the larger picture. the tam delivers proactive guidance to the customer to provide added value through the use of twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. you are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. responsibilities in this role, you’ll: - use your strong technical and diplomatic skills...
Join the team as our next manager, noc for twilio’s network operations team. about the job twilio is looking for a seasoned manager to join our noc team. the noc is responsible for monitoring the performance of our carrier partner network and troubleshooting carrier-related issues across voice, sms, and identity services. the noc works tirelessly to ensure that our carrier partner network provides the high quality and high performance that twilio’s customers expect. responsibilities in this role, you’ll: lead and coordinate the day-to-day operations of a team of noc engineers, ensuring 24/7 availability and on-call coverage. act as an escalation point for complex issues, engaging directly with carriers, providers, and suppliers to resolve incidents. oversee real-time monitoring and alerting for voice, sms, and identity service quality, continuously improving detection, automation, and incident response. manage customer-facing reports and documentation for high-severity incidents while ensuring accurate internal process documentation. collaborate cross-functionally with incident command, operations, support, product, engineering, and business development teams to enhance service monitoring and incident management. identify and drive automation initiatives to streamline noc operations, working closely with software engineers to develop necessary tools. hire, mentor, and retain a high-performing, customer-focused team while driving continuous training and performance reviews. foster a culture of transparency, collaboration, and respect across teams. q...
Senior strategic asset manager - software join the team as twilio’s next senior strategic asset manager, software. about the job this position is needed to lead and optimize twilio’s software asset management program. as a senior strategic asset manager, you’ll develop and implement lifecycle strategies that ensure efficient procurement, deployment, tracking, and governance of software licenses and subscriptions. this role partners cross-functionally to drive cost efficiency, license compliance, and operational excellence—ensuring employees have timely access to the software tools they need, while minimizing risk and maximizing value across the software portfolio. responsibilities in this role, you’ll: develop and drive software asset management (sam) strategies and lifecycle processes, aligning with itilv4 practices and business objectives to ensure license compliance, cost optimization, and risk mitigation. maintain a centralized, accurate, and real-time inventory of all software assets—including licenses, entitlements, saas and iaas subscriptions—across it managed assets. lead regular software audits and internal reviews to validate compliance with licensing agreements, regulatory standards, and vendor terms, minimizing legal and financial exposure. collaborate cross-functionally with procurement, corporate applications, end user computing & operations, legal, and finance to manage software supply chain processes, contribute requirements to negotiation discussions, and ensure effective software sourcing and renewals. analyze license usage, entitlement data, and...
Staff, full stack software engineer (l4) remote. colombia who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions ...
Senior strategic asset manager, software remote. colombia who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions ...
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