We are enteractive, a service provider in the online gambling (igaming) industry. we are the industry leader and the experts in player reactivation. be it online casino or sportsbook, we know how to reactivate players and increase their retention and...
Trs corporation sas, somos una multinacional, nuestra sede principal se encuentra en fort lauderdale, florida. y nos movemos a través de diferentes estados dentro de norte américa. en este momento estamos en busca de: sales agent – work from office b...
We operate boldly in the igaming and entertainment industries, uniting brands worldwide and gathering expertise from diverse markets. we focus on developing and implementing cutting-edge entertainment technology platforms and payment solutions, propelling assets' expansion and sustainable growth. growe welcomes those who are excited to: oversee daily operations, ensuring agent productivity and adherence to schedules; work with agents to provide real-time support and constructive feedback on performance; lead team meetings to share updates and reinforce training objectives; address escalated customer issues and manage emergency ticket handling when required; monitor customer interactions to maintain compliance with quality standards; track performance metrics, such as response and resolution times, to ensure efficiency; collaborate with other teams on projects aimed at improving support operations; manage project timelines, deliverables, and outcomes to support organizational goals; provide regular updates to senior management on support operations and project progress. we need your professional experience: proven experience in a leadership role within the gambling industry or in customer support department; strong leadership and team management skills; proficiency in customer support tools and technology; analytical skills for data-driven strategic planning; knowledge of industry regulations and best practices; advanced level of english (written and spoken). we appreciate if you have those personal features: strong organizatio...
Senior database administrator 4 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. company description *for our review process, we kindly ask that your cv be in english* company description *for our review process, we kindly ask that your cv be in english* nielsen brandbank’s database estate consists of sql server databases in several different environments, hosted in microsoft azure. the database administrator will be responsible for providing support for multiple database platforms across different environments. areas of focus will consist of: maintaining performance; incident investigation; configuration and administration; integrity and high-availability. job description contribute to the sql database roadmap and strategy for the adoption of cloud technologies maintain the integrity and performance of all database platforms across all environments through regular maintenance and monitoring ensure backup procedures are in place and available for disaster recovery procedures maintain the high-availability and disaster recovery (hadr) systems including performing failover and failback provide administration and support for areas surrounding security, sql agent jobs, ssis packages provide consultancy and code reviews to other areas of the it department regarding database design and performance whilst adhering to industry-standard best practices and community recommendations support and deliver database related code deployments across all platforms and environments for other it teams ensuring adher...
4 weeks ago be among the first 25 applicants this isn’t just a job — it’s your launchpad. at lamassu media , we’re building more than a call center — we’re building a movement . we want the bold. the driven. the ones who walk in hungry and walk out legendary. what you’ll do: connect with u.s.-based leads (we specialize in real estate) handle inbound/outbound calls with confidence deliver value and build relationships collaborate with a team that pushes you to be better high base + uncapped commissions wall of fame for top closers vibrant, supportive culture zero micromanagement — just results legendary office parties when we crushgoals what you need: strong english (spoken and written) call center experience? big plus, but not required desire to grow fast ready to join the wolfpack? hit us up: +57 323 318 6094 - +57 314 227 3393 or apply directly here on linkedin. seniority level seniority level entry level employment type employment type full-time job function job function sales and business development industries outsourcing and offshoring consulting referrals increase your chances of interviewing at lamassu media sas by 2x get notified about new agent jobs in pereira, risaralda, colombia . we’re unlocking community knowledge in a new way. experts add insights directly into each article, started with the help of ai. #j-18808-ljbffr...
Career opportunities with unitrust financial group a great place to work. careers at unitrust financial group current job opportunities are posted here as they become available. tired of chasing leads? want a sales role where the system actually works? insuratec is hiring virtual phone sales agents who are ready to close deals from homeusing a fully-scripted, proven process that converts 1 in 3 appointments into sales. no cold calling. no guesswork. just warm leads, high commissions, and freedom to work from anywhere. what youll be doing: running scheduled phone appointments with pre-qualified inbound leads following our 100% scripted sales presentationstart to close explaining life insurance products like mortgage protection and final expense submitting applications and tracking clients in the crm attending weekly team calls and ongoing trainings what you get: zero cold calls: youll work only inbound, warm leads 33% close rate: our system is dialed inplug and play big commissions: uncapped earnings + monthly bonus opportunities team support: regular mentorship and leadership access top carriers: partnered with a-rated insurance companies what you need to bring: active life insurance license (non-negotiable) phone sales or telesales experience (preferred) confidence using scripts and handling objections strong follow-up habits and a coachable mindset self-motivation to work remotely without hand-holding compensation: commission-only role top agents earn $75k$120k+ annually monthly performance bonuses + incentive trips promotions based on what you producenot how long youve b...
Implica la realización de tareas administrativas y la coordinación relacionadas con la operación de primera línea, que puede incluir la entrada de datos, actividades de rampa, actividades de clasificación, actividades de rastreo, actividades de envío y servicio al cliente local. si bien las tareas operativas pueden ser parte de estos roles, la mayor parte del tiempo se dedica a actividades basadas en ship center. descripción general del puesto provee apoyo y ofrece la gama de productos y servicios a los clientes para alcanzar los objetivos de ventas de la organización, así como el desarrollo de clientes frecuentes y de crédito. realiza una variedad de tareas de servicio al cliente de punto de venta, y administrativas que requieren una interfaz directa e indirecta con el cliente. ayuda a los clientes rastreando paquetes, respondiendo preguntas sobre productos y servicios de fec y brindando servicio de venta libre y servicio telefónico. verifica los paquetes para garantizar el etiquetado adecuado, la legalidad del contenido, incluido el peso y el tamaño, el embalaje adecuado, los valores del seguro, los requisitos especiales para el envío de materiales peligrosos y el cumplimiento de la documentación aduanera requerida en destino. colabora con el cumplimiento del presupuesto, ingresos/gastos, además de apoyar a optimizar la rentabilidad de las sucursales con la optimización de los recursos. responsable de abrir y cerrar el ship center, llegando al menos 15 minutos antes del horario de apertura, manteniendo limpia el área de trabajo, revisando el mobiliario y suminist...
Job overview: advocate financial is seeking dedicated and motivated licensed medicare sales agents to join our team. in this role, you will be responsible for promoting and selling medicare products to eligible individuals, providing comprehensive information about available plans, and assisting clients in making informed healthcare coverage decisions. this position requires a strong understanding of medicare regulations, excellent communication skills, and a passion for delivering exceptional customer service. key responsibilities: client consultation: conduct thorough consultations with potential clients to assess their healthcare needs and determine eligibility for medicare plans. explain features, benefits, and coverage options of various medicare plans to help clients make well-informed decisions. sales presentations: develop and deliver compelling sales presentations that effectively highlight the advantages of specific medicare plans. address client questions and concerns with clear and concise information. compliance: stay up-to-date on changes in medicare regulations and guidelines to ensure compliance with all applicable laws. adhere to ethical standards and company policies in all sales activities. lead generation: proactively generate leads through various channels, including referrals, community outreach, and networking. utilize marketing materials and strategies to attract potential clients. relationship building: establish and maintain strong relationships with clients to foster trust and long-term loyalty. follow up with clients to address post-sales inquiri...
Join or sign in to find your next job join to apply for the aws sr. consultant role at neuraflash 5 days ago be among the first 25 applicants join to apply for the aws sr. consultant role at neuraflash why neuraflash: at neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we've earned the distinction of being salesforce's #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. i...
Si hablas inglés fluido y buscas estabilidad en una línea de una gran cadena de almacenes en estados unidos ee.uu; esta es tu oportunidad. cargo: representante de servicio al cliente bilingüe ubicación: trabajo presencial en cc viva envigado lo que te ofrecemos: hiring bonus $500.000 cop! -salario base: $2'525,000 cop + bonos por métricas de $250,000 cop + auxilio de transporte de $200.000 - contrato indefinido desde el primer día, con pagos quincenales -formación 100% paga desde el primer día -horarios flexibles: 45 horas semanales, dos días libres. benefits suite ilimitada 100% paga por iqor: -seguro médico y de emergencias. -médico general en casa y/o virtual. - nutricionista. - psicólogo. - coaching financiero. -veterinario virtual. - transporte puerta a puerta (según horario) -descuentos vip en el centro comercial - plan de carrera con oportunidades de crecimiento requisitos: - bachillerato completo -inglés b2+ en conversación, lectura y escritura -vivir en medellín o valle de aburrá -disponibilidad de tiempo completo ¡aplica ahora!. -requerimientos- educación mínima: bachillerato / educación media años de experiencia idiomas: inglés personas con discapacidad: sí palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante #j-18808-ljbffr...
Senior backend ai engineer (python + langchain/langgraph ) - real estate (colombia/latam) join to apply for the senior backend ai engineer (python + langchain/langgraph ) - real estate (colombia/latam) role at truelogic software continue with google continue with google senior backend ai engineer (python + langchain/langgraph ) - real estate (colombia/latam) join to apply for the senior backend ai engineer (python + langchain/langgraph ) - real estate (colombia/latam) role at truelogic software get ai-powered advice on this job and more exclusive features. continue with google continue with google continue with google continue with google about truelogic at truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. about truelogic at truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. our team of 600+ highly skilled tech professionals, based in latin america, drives digital disruption by partnering with u.s. companies on their most impactful projects. whether collaborating with fortune 500 giants or scaling startups, we deliver results that make a difference. by ...
General purchase in charge of overall general purchase for the whole factory and sales branches, general purchase for supplier selection for new part and services. to negotiate on general purchase term and condition in favor of the company. in charge of overall general purchase for the whole factory & sales branches. general purchase supplier selection for new parts & services. to negotiate on general purchase term & condition in favor of the company. renew licenses related to paint & chemical. to report to superior if there are any abnormalities found either at the workplace or supplier side. to plan and execute for section kpi achievement direction. to execute daily follow-up action on item(s) that fixed for checking or confirmation purpose. all documents must be prepared following iso requirements. any other tasks that are assigned by superior from time to time. ckd ordering prepare purchase order to direct material supplier for local and overseas, liaise and monitor on shipment arrival to malaysia, control related documents for custom clearance process. prepare purchase order to direct material supplier (local & overseas genpo, ckd ordering) based on approved niguri plan. follow up closely with overseas genpo on ckd arrival to malaysia. liaise with overseas genpo, shipping agent, or insurance company for abnormalities. to prepare section reporting to immediate superior. to update git data and provide to related parties for monthly po closing month. to communicate with ckd genpo on shipping documents, packing list, bill of lading, weight list, and all related documen...
Ideal candidates will have strong systems thinking and a passion for automation, with a deep understanding of devops principles and tooling. at valtech, we’ve got opportunities to offer you — for learning; for growing; for making world-changing impact; for being a real agent of change. our global workforce exists to unlock a better way to experience the world, and that all starts with our workplace. we’re proud of: ideal candidates will have strong systems thinking and a passion for automation, with a deep understanding of devops principles and tooling. they will have hands-on experience working across complex enterprise platforms and will have developed a mindset focused on scalable operations, observability, and process consistency. while they may have picked up scripting and tooling along the way, it will have come in service of solving meaningful technical challenges—not just to check a box. valtech is looking to hire a devops engineer to support a growing suite of digital commerce platforms, including salesforce commerce cloud, fluent commerce, and salesforce marketing cloud. if you are passionate about devops, infrastructure-as-code, platform observability, and integrated release management—and want to make a tangible impact across client delivery teams—read on. role responsibilities design, implement, and maintain ci/cd pipelines using bitbucket and jenkins to support code deployment across sfcc, fluent commerce, and sfmc. build and maintain platform-specific run books, sops, and kedb documentation to enable consistent incident handling and operational readiness. man...
Join to apply for the trilingual ocean freight forwarder (portuguese & english) role at dhl global forwarding . 15 hours ago be among the first 25 applicants. the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time, and prices (through phone calls and emails as required). maintain ocean operational knowledge covering shipment creation, track and trace, and delivery at destination. enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands. effectively communicate with dhl network colleagues with a focus on stressing a sense of urgency on behalf of the customer. meet all commitments to the customers in terms of follow-up and ongoing communication. follow up with dgf operations for booking, scheduling, and pre-alerts. validate and share details with the customer. coordinate and resolve exceptions with dgf operations and send proactive updates to the customer. accept customer requests for quotations and send them to the quotations team for processing. pass on leads to sales. record any customer complaints; resolve them or assign tasks to other functions. be well-versed with freight fo...
Location: latin america snappycx is seeking a skilled sales agent ( bilingual sales agent/appointment setter) with strong english and spanish communication skills and a minimal accent.we are currently expanding our team and seeking a driven and articulate part-time sales assistant to support our lead follow-up and sales processes. job overview: as a sales assistant, you will be responsible for following up on warm leads provided by the company, helping to convert them into qualified opportunities. this is a remote, part-time position that requires strong communication skills, a proactive mindset, and sales acumen. key responsibilities: make outbound follow-up calls to warm leads provided by the company. qualify leads and schedule follow-up actions as needed. manage lead tracking and communications through the current crm (investment dominator). accurately document all interactions and progress within the crm. communicate clearly and professionally with prospective clients. collaborate with the team to improve follow-up strategies and lead conversion rates. engage with clients fluently in both english and spanish, ensuring clear communication with minimal accent for a better client experience. key qualifications: proven experience in sales or sales support roles, preferably in real estate or a related field. familiarity with crm platforms (experience with investment dominator or pebble is a plus). quick to learn and adapt to new tools and platforms. excellent english communication and enunciation skills. bilingual (english and spanish) candidates are strongly preferred...
Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. we give clients access to near real-time performance measurement and improve sales, share, and profit. with teams across the americas, europe and apac, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be. t he opportunity the retail specialist plays a pivotal role on our retail enablement team and in our clients' wins. as a retail specialist, you will be responsible for mining data, synthesising insights, and assisting our business managers with delivering actionable recommendations to key clients. you will play an invaluable part in the execution of account strategy and help make a direct impact on our client’s businesses. retail specialists are data driven and will learn the ins and outs of our retail partners’ systems. retail specialists will be trained in the specifics of how to succeed in ecommerce marketplaces and will be given the opportunity to learn the strategies that drive a successful ecommerce marketplace business. in this role, you will have the opportunity to learn and specialise in a variety of retailers (amazon, walmart, target) what you will do: tool and resource proficiency: within completion of training; demonstrate consistent knowledge of flywheel tools, resources, and data platforms collaboration and teamwork: actively share knowledge and expertise with team members and colleagues time and project management: routinely update stakeholders (internal and exte...
Job schedule: supervisor shift: 8 am - 5 pm (monday to friday) agent shifts: 6 am - 2 pm & 2 pm - 10 pm (monday to saturday) sunday to friday schedule for additional coverage job description join our dynamic team at sci, where we value smart individuals with excellent support skills and a positive attitude. be part of an organization committed to maintaining the integrity of our technology products and ensuring customer satisfaction. we operate in a multi-shift environment with both internal and remote staff, providing support for on-prem and cloud-based systems. roles and responsibilities: provide service desk support by identifying, researching, escalating, and resolving technical problems or requests (hardware and software). facilitate issue identification and analysis, investigate and resolve technical issues, and track request resolution. build relationships with customers and test hardware & software products. tier 1 support for end-user computer software and hardware issues. manage service desk requests, including account administration, equipment requisitioning, provisioning, and asset tracking. collect and aggregate environmental data for planning and modeling. develop and share system process documentation and common issue resolution procedures via knowledgebase. skills: excellent written and verbal communication skills in english and spanish. strong analytical thinking and problem-solving skills. development-driven decision-maker with the ability to identify leads and needs. mentorship mentality with the ability to translate goals into actions. detail-oriented an...
Corus consulting is a consulting firm with more than 15 years of experience working with clients worldwide; we have a presence in europe, the united states, asia, and mexico. we are seeking talented individuals to join us as: software engineer generative ai description: we are looking for a highly skilled and experienced full-stack software engineer with expertise in generative ai and large language models (llms) to join our gen ai platform team. this role involves building and maintaining cloud-native platforms specifically designed for generative ai and llm development. the ideal candidate will have a strong background in reusable software components, frameworks, microservices, apis, cloud infrastructure, and devops/mlops/llmops, with a passion for creating scalable, reliable, and efficient systems. location: fully remote in mexico, colombia, or brazil must-have requirements: advanced english proficiency proven experience in generative ai and llm-based development strong knowledge in building conversational agent-based ux experience working with key llm model apis (e.g., aws bedrock, azure openai, openai) and frameworks (e.g., langchain, llamaindex) experience with multi-agent frameworks and understanding of multi-agent systems for complex problem-solving expertise in building enterprise-grade, secure data ingestion pipelines for unstructured data, including indexing, search, and advanced retrieval patterns proficiency in working with text embeddings, understanding embedding spaces, and their applications in semantic search and information retrieval experience in building...
Director of cloud & infrastructure operations join to apply for the director of cloud & infrastructure operations role at agent careers director of cloud & infrastructure operations join to apply for the director of cloud & infrastructure operations role at agent careers job title: director of cloud & infrastructure operations type: full-time, remote working hours : mondays - fridays 9:00 am - 5:00 pm est compensation: $7000 + /month (salary based on assessment) location: anywhere about the company our client is a leading managed services provider (msp) delivering innovative it solutions and services. our focus is on helping organizations transform their it environments, improve business operations, and enhance security. join our dynamic team and be part of a company that's driving technological advancement and delivering exceptional value to its clients. job description we are looking for a director of cloud & infrastructure operation s who can lead and elevate our operations team across infrastructure, back-end systems, cloud services, and integration layers. this role requires a hands-on leader who not only drives strategy but is deeply involved in execution—mentoring team members, optimizing systems, and collaborating cross-functionally with stakeholders and leadership teams. responsibilities lead and manage a high-performing technical operations team oversee infrastructure (on-premises and cloud), back-end systems, integrations, and cloud-based operations mentor and coach engineers and tech leads build and maintain strong relationship...
Sabre is a technology company that powers the global travel industry. by leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. simply put, we connect people with moments that matter. team description under direct supervision, responsible for responding to routine customer inquiries regarding products. analyzes problems using diagnostic tools to identify problem areas and recommend corrective action. recommends solutions to customer application questions. maintains log of problems so that recurring problems can be reported to product development. follows-up and escalates unresolved problems to ensure resolution is accomplished and tracks calls to identify trends and provide feedback to internal departments and to customers. role and responsibilities provide support to customer applications questions and analyzes potential issues using diagnostic tools and recommending corrective actions develop and maintain positive customer relations by delivering outstanding customer service coordinate with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. qualifications and education requirements experience in ...
The below job posting is for an armstrong transport group, llc authorized agent office. job title: logistics account executive location: miami fl / colombia requirements: fluent in english is required logistics experience required structure: commission-based remote work from office location : barranquilla villavicencio from office and the rest of colombia "remote” overview: we are seeking a dynamic and results-driven logistics account executive to join our team. the ideal candidate will be responsible for generating new customer business and expanding existing accounts in the logistics industry. this position offers a commission-based compensation structure with uncapped earning potential. key responsibilities: 1. identify and prospect potential customers in the logistics industry to generate new business opportunities. 2. build and maintain strong relationships with current clients to understand their needs and identify opportunities for account growth. 3. develop and execute strategic plans to achieve sales targets and expand market share. 4. collaborate with internal teams such as operations and customer service to ensure seamless execution and delivery of services to clients. 5. stay informed about industry trends, market conditions, and competitor activities to identify new business opportunities and potential risks. 6. prepare and present proposals, quotes, and contracts to clients, negotiating terms and closing deals. 7. maintain accurate records of sales activities and customer interactions in crm software. 8. attend industry events, conferences, and networking func...
The company black bull group celebrates 12+ years of history as a strategic partner of the world’s premier armed forces and governments. based on a renewed international scenario of global defense strategies related to an increasingly expeditionary and collective defense character, the military sector is today more demanding, and black bull group’s innovative integral logistics solutions coupled with its impeccable work code and excellence in service delivery have allowed for the company to be considered by its clients as a reference among its competitors, causing unprecedented exponential growth in its turnover. black bull group offers its clients intelligence mission analysis and logistics services on international deployments for land, sea and air forces. we hold a proven track record of successful large-scale assignments for military forces and other defense agencies, including various nato-country naval & army forces, the us navy, airforce and military coupled with asian, north african and latin american defence ministries. black bull group is proud to announce that it stands an iso 9001, iso 14001, iso 45001, iso 22320, iso 27001, iso 27032 and trace certified company, accomplishing the highest standards in the industry. worldwide, our customers rely on our expertise and logistics solutions in more than 100 countries across five markets: logistics support, transportation, infrastructure development, defence and security. the position people at bbg provide services that enable the companies to gain and sustain operational effectiveness with the greatest security...
Job title: automations & professional services engineer location: philippines, latam or india employment type: full-time working hours: 9:00 am – 5:00 pm est compensation: $2500 to $4000 about the company our client is resilience service provider (rsp) helping organizations protect themselves against ransomware, data breaches, and operational disruptions. we partner with msps, internal it teams, and forward-thinking businesses through cybersecurity, automation, and it modernization to deliver scalable, secure, and efficient solutions. role overview we’re looking for a technical, t-shaped automations & professional services engineer to help drive innovation in our automation and ai-driven professional services. this hybrid role blends client consulting with hands-on engineering—ideal for someone who thrives in low-code tools like make.com or n8n, and is equally comfortable writing python code, integrating llms, or managing cloud workflows. key responsibilities client-facing cloud engineering – 50% lead migrations to microsoft 365 and azure environments (sharepoint, exchange online, vms). deploy and configure saas/paas solutions across client systems. integrate apps and services using make.com , power automate, or custom connectors. perform stakeholder interviews to document requirements and translate them into solutions. secure and onboard new tools into resilient client architectures. automation & ai engineering – 50% build automation workflows using make.com , n8n, or similar rpa platforms. develop python scripts or function nodes to enhance workfl...
About truelogic at truelogic we are a leading provider of nearshore staff augmentation services headquartered in new york. for over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals. our team of 600+ highly skilled tech professionals, based in latin america, drives digital disruption by partnering with u.s. companies on their most impactful projects. whether collaborating with fortune 500 giants or scaling startups, we deliver results that make a difference. by applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. we aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future. our client a mission-driven fintech company helping homeowners unlock the value of their homes without traditional loans. they offer an innovative home equity investment model that benefits both homeowners and investors. backed by top-tier investors, this company fosters a collaborative, people-first culture where innovation and impact drive the work. job summary we're looking for a proactive and highly skilled python engineer to join a fast-moving team focused on building next-gen agentic ai applications. from chatbots to voice agents, you’ll help lead the design, development, and deployment of intelligent systems that reshape customer engagement. this is a hands-on role ideal fo...
About taskus: taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech. the people first culture at taskus has enabled the company to expand its workforce to approximately 45,000 employees globally. presently, we have a presence in twenty-three locations across twelve countries, which include the philippines, india, and the united states. it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! we at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. what we offer: at taskus, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. our commitment to a people first culture is reflected in the various departments we have established, including total rewards, wellness, hr, and diversity. we take pride in our inclusive environment and positive impact on the community. moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within taskus. join our team today and experience firsthand...
Get ai-powered advice on this job and more exclusive features. job summary the customer service agent will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities confer with customers by telephone to provide information about products and services, modify orders or account information, or to obtain details of complaints. keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, and actions taken. resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. check to ensure that appropriate changes were made to resolve customers' problems. contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. refer unresolved customer grievances to designated departments for further investigation. determine charges for services requested, collect payments, and/or arrange for billing. complete trouble ticket forms, prepare change of address records, and issue service discontinuance orders, using computers. obtain and examine all relevant information to assess the validity of complaints and to determine possible causes, such as extreme weather conditions that could increase shipping delays. solicit sale of new or additional services or products, upsell. review insurance terms with caller...
Unifycx is growing and we are looking for a quality assurance monitor to join our motivated and ambitious team in barranquilla, colombia. come be one of the pioneers at our newest location! what will you do? as a quality assurance monitor you will be responsible for evaluating and improving the performance and efficiency of call center representatives. this role involves monitoring call interactions, assessing adherence to company policies and procedures, and ensuring the delivery of high-quality customer service. the quality assurance monitor will provide feedback and recommendations for improvement to enhance overall customer satisfaction and operational effectiveness. key responsibilities call monitoring and evaluation: conduct regular and random evaluations of call center interactions to ensure adherence to quality standards and procedures. assess representative performance based on established metrics, including customer service, communication skills, compliance, and problem resolution. performance feedback: provide constructive feedback and coaching to call center agents based on evaluation results. develop and deliver performance improvement plans for agents as needed. recognize and reward high-performing agents to encourage positive performance. reporting and analysis: compile and analyze quality data and performance metrics to identify trends and areas for improvement. prepare detailed reports on call quality, agent performance, and customer satisfaction. present findings and recommendations to management and contribute to strategic decision-making. c...
Join expatrio expatrio is an ambitious berlin-based start-up in the field of fintech and edtech and currently has a vacancy for the position as customer support agent (spanish & chinese). latam (remote) our goal is to make the way to and in germany a...
At bairesdev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of ...
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