Job brief reporting, targeting job description ready to work with a resilient team at realmone! realmone was built on the principle that people matter first and foremost. we believe in providing a strong work/life balance by investing in our employee...
Who you’ll work with at slalom, we co-create custom software, data, and cloud products with clients who are ready to accelerate their digital transformation. we're passionate about technology and its potential to create impactful digital products, ex...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/...
Company description we are looking for a software engineer to join our expanding team in latin america region. you will be part of a global support team, providing customers' technical support related to our innovative niq activate product, and work with nielseniq customer success managers and other stakeholders to adequately troubleshoot and resolve customers inquiries and technical issues, as well as fulfil incoming requests such as users' setups and more. job description - degree in computer science, engineering (or equivalent combination of skills and experience) - 3-5 years working within a software engineering environment - working under guidance identify process improvement opportunities and contribute to the implementation of proposed solutions. - build solutions and services that mitigate security threats. - collaborate well with other stakeholders when necessary to review specifications, understand and contribute to requirement/story identification/creation. - interpret this information to build and document new features to appropriate standards. - review and interpret system designs created by others. - good understanding of software architecture, issues and design. - good understanding of data and databases. - familiarity and good experience with agile development methodologies and the complete product lifecycle from inception to delivery. - excellent english language communication skills - both written and verbal. - ability to communicate clearly with technical and non-technical people. qualifications - working level experience with some or all the fol...
Linqia is the leader in the growing influencer marketing industry. at linqia, we partner with the world’s largest brands including danonne, ab inbev, kimberly-clark, unilever, and walmart to build compelling and effective influencer marketing campaigns. our ai-driven platform and team of experts are leading the transformation of influencer marketing. we value intelligence, recognize talent and have instilled a culture that supports career development and growth for our employees. we thrive on innovation and accountability, with a customer first attitude that adds true value to everything we touch. our team members are smart, hard-working, have integrity and love to have fun as we play to win. at linqia, you’ll be working with others who are passionate about marketing in a fun, fast-paced and data-driven environment. job summary: the creative strategy team’s responsibility is to deliver world-class influencer marketing creative strategy, creative solutions, and creator-generated content for linqia’s clients. the responsibility of the creative insights analyst is to identify trends that may provide marketing opportunities for some of linqia’s biggest clients, and conduct content audits for linqia clients, client prospects, and client competitors. what you’ll do - trendspotting across social platforms (primarily tiktok, instagram, and youtube): - build out monitoring systems (leveraging youscan) for key industries and linqia clients - compile weekly reports, identifying relevant trending: - videos - sounds - hashtags - content styles - creators - surface super-...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users' set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english - must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-motivation and a...
Company description en experian, transformamos datos en oportunidades reales. somos una empresa global de tecnología y analítica, presente en 32 países y con un equipo diverso en toda latam, enfocados en innovar y colaborar para crear soluciones que mejoran la vida de las personas. trabajamos en equipo, escuchando opiniones diferentes y apoyándonos para lograr metas exigentes. celebramos los logros que tienen impacto directo en nuestros clientes y comunidades. en experian, tu trabajo puede abrir el acceso al crédito a más personas, proteger a empresas de fraudes o desarrollar tecnología para sectores como salud, automotor y marketing. el impacto es tangible y medible. 🚀 si buscas un entorno donde la tecnología, los retos y el crecimiento profesional sean parte del día a día, en experian latam puedes dejar huella y construir el futuro con nosotros. job description descripción general del área: el área de business intelligence forma parte de la vicepresidencia de estrategia, marketing y customer experience. tiene como misión transformar datos en información estratégica para la toma de decisiones, generando valor a través de análisis de prospectos, clientes y productos, visualización de datos, segmentación, inteligencia comercial y analítica avanzada. esta área trabaja de forma transversal con equipos de la misma vicepresidencia como digital, go to market, crm, branding y cx, así como con otras áreas del negocio como producto, comercial, finanzas, consultoría, data y operaciones. propósito del cargo: generar insights de alto impacto que impulsen la estrategia comer...
Job description acerca del empleo apoyar al equipo de ventas a liberar más tiempo para actividades de ventas. ser responsable de elaborar los briefings y actividades administrativas y operativas del equipo (89-90% de las actividades post-ventas). responsabilidades ser responsable de todas las instrucciones de ventas (para finanzas) e instrucciones de producto (para custumer success) que serán entregados a los clientes en el proceso post-ventas, como también apoyar con las preguntas que los clientes puedan tener en el proceso post-venta. además de estas instrucciones, apoyar en el proceso pre-venta, realizando investigaciones de antecedentes en el proceso de cotización, apoyando al equipo en el desarrollo de la cotización. también ser responsable de hacer las instrucciones de revisión de crédio con los nuevos prospectos y apoyar en el desarrollo del contracto de las nuevas ventas. qualifications acerca de ti contar con la habilidad de conectar con diversas áreas (finanzas, customer response, customer success, también con el equipo comercial de smb). abierto a la retroalimentación y trabajo en equipo. cualificaciones - paquetería office - inglés deseable - atención al detalle - habilidad de seguimiento - programación, power bi and crm (son diferenciales) - habilidad de manejar la presión y acción rápida additional information our benefits - flexible working environment - volunteer time off - linkedin learning - employee-assistance-program (eap) about niq niq is the world's leading consumer intelligence company, delivering the most complete understandi...
Company description como ejecutivo de servicio customer service issue management serás responsable de dar atención a clientes. tu objetivo principal será generar confianza a los clientes en términos de la calidad de la información recibida. esto a través de comunicación oportuna de cambios, análisis de cobertura, explicaciones metodológicas e identificación y seguimiento de potenciales problemas de calidad. job description - comunicación continua con el cliente para aplicación de cambios - análisis de cobertura, interpretación de resultados, presentación con cliente y seguimiento a acciones detonadas por dicho análisis. - gestión de client inquiries: filtrado, alta, seguimiento, revisión, comunicación. - gestión de client orders para factibilidades: filtrado, alta, seguimiento, revisión, comunicación. - proporcionar entrenamientos a los clientes sobre metodologías nielseniq y cálculo de variables. - impulso del uso de la tecnología. qualifications acerca de ti una persona con habilidades de análisis de información enfocada en resolución de problemas y entendimiento de alcances y limitaciones de las metodologías nielseniq. saber priorizar y dimensionar los problemas es clave para el éxito. requerimientos - estudios: licenciatura terminada en marketing, ingeniería, actuaría o afines. - deseable experiencia en empresas relacionadas a la investigación de mercados, retailers o fabricantes de consumo masivo, puede ser en forma de prácticas profesionales o programas de becario. - skills necesarios: análisis y facilidad numérica, comunicación efectiva, creatividad, or...
Customer success manager (independent contractor, remote – saas / life sciences) location: latam | hours: overlap with u.s. time zones required larvol provides competitive intelligence and predictive insights for global pharma companies. as we continue to grow, we’re looking for a proactive, relationship-driven customer success manager (csm) to help our customers get lasting value from our data platforms and predictive tools. the opportunity this is not a support or sales role — it’s a strategic partner position. we're seeking a customer success manager who is a master at getting on a customer's calendar and staying there. we need someone who excels at building trust and creating relationships so valuable that customers look forward to your check-ins. success in this role is about proactive engagement—consistently securing meetings, surfacing evolving needs, and translating feedback into real value. if you're a natural at initiating meaningful conversations and cultivating lasting connections, you’ll thrive here. what you’ll do - own the customer calendar. your core responsibility is to proactively schedule and lead regular strategic conversations—not to pitch, but to listen, learn, and support. - act as a trusted partner to pharma customers, maintaining regular touchpoints and a clear understanding of their strategic goals - lead or support onboarding and training sessions to drive early product adoption - identify customer pain points and evolving priorities to inform ongoing engagement - share insights and feedback from the customers with int...
Purpose & overall relevance for the organization: adidas shared services in bogotá delivers high quality services for customer service and invoice to cash, accounts payable, retail accounting, ecommerce accounting and other finance processes as well as hr services for adidas companies located in europe and americas. claims is a key element within adidas wholesale customer service. this team is responsible for the claim’s activities such logistic claims and invoice management tasks. the team delivers all activities in timely manner and with the required quality. the team supports projects, including process standardisation, tools implementation and other ad hoc projects. key responsibilities: - invoice management activities such us billing transmition, billing error resolution and monitoring billing due list - claims management activities such us logistic claims and defect / used product - support communicating with customers via all relevant communication channels (e-mail, tickets, phone), providing information related to claims and billing - manage customer relationship, which includes problem resolution and root cause analysis - manage the relationships within customer service and sales as well as other stakeholders in the business - identify the improvement opportunities and support their implementation - support ongoing projects for the implementation of technology solutions key relationships: - credit management - other customer service teams - market finance knowledge, skills and abilities : - high level of empathy and emotional intellige...
Join to apply for the salesforce + mulesoft developer latam role at concentrix 3 days ago be among the first 25 applicants join to apply for the salesforce + mulesoft developer latam role at concentrix get ai-powered advice on this job and more exclusive features. job description we’re concentrix. a new breed of tech company — human-centered. tech-powered. intelligence-fueled. job title: salesforce + mulesoft developer latam job description we’re concentrix. a new breed of tech company — human-centered. tech-powered. intelligence-fueled. we create game-changing solutions across the enterprise, that help brands grow across the world and into the future. we are trusted by clients across all major sectors, from up-and-coming success stories to iconic fortune global 500 brands in over 70 countries spanning 6 continents. our game-changers: - challenge conventions - deliver outcomes unimagined - create experiences that go beyond wow if this is you, we would love to discuss career opportunities with you. in our concentrix catalyst team, you will work with the engine that powers the experience design and engineering capabilities at concentrix. a leading global solutions company that reimagines everything cx through strategy, talent, and technology. we combine human-centered design, powerful data, and strong tech to accelerate cx transformation at scale. you will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. within our professional services team, ...
The company black bull group celebrates 12+ years of history as a strategic partner of the world’s premier armed forces and governments. based on a renewed international scenario of global defense strategies related to an increasingly expeditionary a...
About dialectica dialectica is the global leader in insights on-demand. we enable investment and business professionals to access untapped markets, competitive & customer insights powered by the world’s hardest to find experts, and cutting-edge techn...
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