Overview how you’ll make an impact we are seeking a detail-oriented and analytical business intelligence analyst to join our sales enablement team in colombia. this role is essential for maintaining, normalizing, and optimizing our business data mode...
Overview how you’ll make an impact we are seeking a detail-oriented and analytical business intelligence analyst to join our sales enablement team in colombia. this role is essential for maintaining, normalizing, and optimizing our business data mode...
Overview required skills python / good looker / good databricks / good data analysis / strong communication / strong we are looking for a middle or senior-level business intelligence (bi) analyst to join one of our teams and help us build great products for our clients. our mission we deliver asymmetric advantage to our customers through vast domain expertise, simplicity, and #stellar level of service. we continue to challenge ourselves and grow as technologists, professionals, and—most importantly—as human beings who work side by side, day after day and year after year. and we don’t plan to stop anytime soon. our values we put in the work, and we love it. some days, we may fail, but only to try harder the next day. we work through our losses and celebrate our victories as one team we delight our customers. we’re service-minded professionals we do what we say, and we say what we do we trust our team, and the team trusts us back we care and we listen if it’s all about you and you want to become a part of our stellar team, let’s try! customer the customer is a leading ad-tech company that aims to develop innovative technology solutions that unify the customer journey, enabling a more personalized and effective approach to advertising, marketing, and operations. as part of our dedication to data-driven decision-making, we seek a talented and experienced senior bi analyst to join our core bi team. this role will play a crucial part in shaping the bi strategy, including governance and best practices, and supporting the organization with impactful insights. project as a middlese...
In this role , you'll get to: build relationships with prospects and internal stakeholders to grow new business. become an expert in identifying challenges that our prospective customers face, which can be solved with inbound marketing strategies. close new business consistently at or above quota level. serve as a brand enthusiast for hubspot’s suite of products and solutions. follow up on highly qualified opportunities across latin america work collaboratively with marketing and technology departments to execute sales strategy as the firm introduces enhancements to existing solutions and/or releases new products bring your knowledge, strategies, and ideas to advance our company’s values, unique culture, and vision for the future requirements for this position include: fluency in spanish and english is a must. 1-5+ years of selling experience preferably within a web technologies or innovative online product environment. experience prospecting in a high volume environment. experience doing discovery calls with customers and ability to show value propositions. experience within a sales team that produces and exceeds their goals consistently. experience in a startup environment is preferable. a sharp focus on your goals the ability to advance the vision of the department emotional intelligence a powerful work ethic tons of energy, passion, humor, compassion, and enthusiasm superior communications skills exceptional closing skills facility with ms office suite, google apps, and we know the and can get in the way of meeting spectacular candidates, so please don’t hesitate to app...
We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. as a people-first firm, we value diversity in backgrounds and experiences. we strongly believe our people and culture are key to our success. our vision is to be recognized as the most valued and respected private growth marketing firm in the world–with a scalable brand, culture and services. our mission is to power the relentless pursuit of growth and redefine what’s possible through a team of growth-obsessed experts who demand innovation and results - driven by integrity, autonomy, and grit. as a full-service growth marketing firm, we offer best-in-class services including: seo, content marketing, paid media, social media marketing, programmatic + ctv, public relations, influencer marketing, email + sms, conversion rate optimization, retail marketing, and creative. here at power digital, we are hyper-focused on helping brands drive revenue growth and brand recognition, ultimately driving irrefutable value for our clients. at the heart of power digital is our proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in m&a––putting marketers in a strategic seat at the table––and providing value in unparalleled ways. managing billions in media, our dynamic team––of consultative marketers, creatives, analysts and technologists––challenge traditional ways of planning and measurement through meticulous test...
Customer retention specialist (with spanish) support colombia entry-level full-time description at tripleten, we are dedicated to helping people from diverse backgrounds build sustainable careers in tech through digital re-skilling programs. our program graduates have secured jobs at companies like tesla, spotify, playstation, google, and microsoft. over 25,000 students have already chosen tripleten to transform their careers. we are looking to hire a customer retention specialist. the main function of this role is to work with all refunds and drop out cases (students who stopped paying but have not submitted any return request). please submit all resumes or cv's in english. what you will do log all case-related details accurately in the crm system. document provided solutions in hubspot and direct them to relevant departments via jira. use company resources exclusively for communication purposes. maintain communication standards for all customer interactions. continuously refine communication skills based on feedback for better outcomes. ensure critical information exchange between retention and other departments regarding student agreements. requirements advanced level of english (+b2) and spanish (c2). high listening skills (every detail mentioned in the conversation with the client matters). excellent level of argumentation and conviction. experience in the sales sector and experience in retention is a must. high level of problem solving. ability to work with objections. ability to work with emotions (emotional intelligence). a general understanding of the edtech indust...
Description and requirements this is a 4p function / role and it is the main responsible of market study and analysis to do the best planning of parts and pieces that will be sold. the product sr. specialist creates and maintain a profitable portfolio (with a good mix of products) and provides product planning to increase product sales growth and expand market share. this role also evaluates and adjusts strategies to respond to changing and/or competitive markets. the product sr. specialist must identify and maintain strong relationships with product partners, third party vendors, etc. main responsibilities: product: * defines the right mix of products for the target market * optimization of the p&l, ensure an adequate product mix in revenue and profit * readiness of the product by q; pns, demand, training and support for the sales team * analysis of competition in the market place: * weekly sales out tracking * supports the relationship with reseller and wholesaler * reseller understanding and market intelligence * definition of the correct customer to have a product based on the analysis done. promotion: * multidisciplinary work with marketing in order to determine the best promotion plans * regular meetings with our alliance (intel, microsoft, amd) to activate joint actions * identify price actions of the competition in time to suggest price drops proactively according to the market * correct and intelligent management of the resources (gtn, funding, rebates, etc.) price: * analyze of market prices and definition of strategies for deals * analyze and define pricing strat...
Role overview: we are seeking a highly motivated and experienced threat intelligence product specialist to join our team in latin america and the caribbean (lac) as a senior analyst, product management, threat intelligence solutions. in this role, you will be responsible for supporting our intelligence-driven security products across lac, driving revenue growth, and improving product adoption. main responsibilities: - support the execution of threat intelligence solutions across lac, analyzing revenue performance, creating reports, and dashboards to track trends and opportunities. - collaborate with internal and external teams to develop and implement strategies to drive revenue growth and improve product adoption. - provide expert-level guidance on cyber threat intelligence, leveraging your understanding of industry trends, customer needs, and growth opportunities to inform product decisions. - cross-functional support: collaborate across diverse functional teams to support product enhancement and engagement, provide cross-training, and ensure strategic alignment. requirements: - proven track record in threat intelligence, including expertise in cyber risk management, information security, and threat intelligence solutions. - excellent communication and collaboration skills, with the ability to work cross-functionally and influence stakeholders. - fluency in english, with portuguese being a plus. - advanced degree in threat intelligence, cybersecurity, or related field, with significant work experience in the industry....
About the job a business intelligence analyst is needed to review feedback, understand issues, and work with different teams to improve systems. the ideal candidate will analyze both detailed and big-picture data, using both quantitative and qualitative information to uncover issues and represent the customer's perspective. responsibilities - analyze customer data to identify root causes of gaps between customer expectations and actual experiences. - provide scalable recommendations to improve overall customer experience. - represent the voice of the customer in decision-making and prioritization processes. - collaborate with teams across the organization to understand their needs and help develop roadmaps and solutions. - communicate clearly, honestly, and transparently in all interactions. qualifications - bachelor's degree or equivalent experience. - proficiency in conducting broad qualitative and quantitative analyses. - experience identifying root causes and managing change to improve business outcomes. - ability to analyze customer trends, identify patterns, and report findings to management to improve processes. - familiarity with language models like openai's chatgpt. - experience using bi/reporting tools like tableau, looker, and presto. - strong troubleshooting, critical thinking, and analytical skills. benefits this role offers competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program. benefits may vary by location....
About the role: we are seeking a highly skilled salesforce service expert to join our team. as a customer experience consultant, you will be responsible for delivering customer end-user training and documentation, as well as configuring salesforce solutions using point-and-click tools available on the platform (e.g., process builder and visual flows). key responsibilities: 1. facilitate business process reviews to identify customer requirements and processes 2. create visual diagrams illustrating customer business processes 3. create user stories based on customer requirements 4. configure salesforce service cloud voice and amazon connect solutions 5. develop technical requirements and specifications for customers and the technical delivery team 6. learn and drive best practice contact center design into each and every aspect of solution delivery 7. effectively manage aspects of projects and customer communications 8. deliver customer end-user training and documentation 9. configure salesforce solutions using point-and-click tools available on the platform (e.g., process builder and visual flows) 10. partner with our artificial intelligence team to create innovative salesforce solutions for our customers 11. acquire new technical expertise and understanding of latest salesforce features and major launches 12. understanding of contact center routing strategies in salesforce and amazon connect about our ideal candidate: we are looking for a solid understanding of salesforce platform and its architecture, as well as experience building custom applications, lightning exper...
Our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build a sustainable economy where everyone can prosper. we support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. title and summary manager, revenue controls overview the revenue controls team is looking for a manager to drive our revenue control (focused in rebates and incentives space) strategy forward by consistently innovating and problem-solving. the ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. role in this position, you will: - partner with rebates & incentive operational teams to identify business opportunities, solve problems, and deliver solutions. - identify opportunities to enhance controls in areas of high risk. - provide leadership, direction, and supervision to staff - offer management guidance and recommend strategic directions based on established policy. all about you - accounting, business or finance major - strong analytical, investigative, and problem-solving skills - strategic thinker with the ability to translate data analytics into actionable business insights - excellent written and verbal communication skills - project management e...
Our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build a sustainable economy where everyone can prosper. we support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. title and summary manager, revenue controls overview the revenue controls team is looking for a manager to drive our revenue control (focused in rebates and incentives space) strategy forward by consistently innovating and problem-solving. the ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. role in this position, you will: - partner with rebates & incentive operational teams to identify business opportunities, solve problems, and deliver solutions. - identify opportunities to enhance controls in areas of high risk. - provide leadership, direction, and supervision to staff - offer management guidance and recommend strategic directions based on established policy. all about you - accounting, business or finance major - strong analytical, investigative, and problem-solving skills - strategic thinker with the ability to translate data analytics into actionable business insights - excellent written and verbal communication skills - project management e...
Our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build a sustainable economy where everyone can prosper. we support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. title and summary manager, revenue controls overview the revenue controls team is looking for a manager to drive our revenue control (focused in rebates and incentives space) strategy forward by consistently innovating and problem-solving. the ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. role in this position, you will: - partner with rebates & incentive operational teams to identify business opportunities, solve problems, and deliver solutions. - identify opportunities to enhance controls in areas of high risk. - provide leadership, direction, and supervision to staff - offer management guidance and recommend strategic directions based on established policy. all about you - accounting, business or finance major - strong analytical, investigative, and problem-solving skills - strategic thinker with the ability to translate data analytics into actionable business insights - excellent written and verbal communication skills - project management e...
Our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build a sustainable economy where everyone can prosper. we support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. title and summary manager, revenue controls overview the revenue controls team is looking for a manager to drive our revenue control (focused in rebates and incentives space) strategy forward by consistently innovating and problem-solving. the ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. role in this position, you will: - partner with rebates & incentive operational teams to identify business opportunities, solve problems, and deliver solutions. - identify opportunities to enhance controls in areas of high risk. - provide leadership, direction, and supervision to staff - offer management guidance and recommend strategic directions based on established policy. all about you - accounting, business or finance major - strong analytical, investigative, and problem-solving skills - strategic thinker with the ability to translate data analytics into actionable business insights - excellent written and verbal communication skills - project management e...
Our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build a sustainable economy where everyone can prosper. we support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. title and summary manager, revenue controls overview the revenue controls team is looking for a manager to drive our revenue control (focused in rebates and incentives space) strategy forward by consistently innovating and problem-solving. the ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. role in this position, you will: - partner with rebates & incentive operational teams to identify business opportunities, solve problems, and deliver solutions. - identify opportunities to enhance controls in areas of high risk. - provide leadership, direction, and supervision to staff - offer management guidance and recommend strategic directions based on established policy. all about you - accounting, business or finance major - strong analytical, investigative, and problem-solving skills - strategic thinker with the ability to translate data analytics into actionable business insights - excellent written and verbal communication skills - project management e...
Our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build a sustainable economy where everyone can prosper. we support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. title and summary manager, revenue controls overview the revenue controls team is looking for a manager to drive our revenue control (focused in rebates and incentives space) strategy forward by consistently innovating and problem-solving. the ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. role in this position, you will: - partner with rebates & incentive operational teams to identify business opportunities, solve problems, and deliver solutions. - identify opportunities to enhance controls in areas of high risk. - provide leadership, direction, and supervision to staff - offer management guidance and recommend strategic directions based on established policy. all about you - accounting, business or finance major - strong analytical, investigative, and problem-solving skills - strategic thinker with the ability to translate data analytics into actionable business insights - excellent written and verbal communication skills - project management e...
Our purpose mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build a sustainable economy where everyone can prosper. we support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. title and summary manager, revenue controls overview the revenue controls team is looking for a manager to drive our revenue control (focused in rebates and incentives space) strategy forward by consistently innovating and problem-solving. the ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. role in this position, you will: - partner with rebates & incentive operational teams to identify business opportunities, solve problems, and deliver solutions. - identify opportunities to enhance controls in areas of high risk. - provide leadership, direction, and supervision to staff - offer management guidance and recommend strategic directions based on established policy. all about you - accounting, business or finance major - strong analytical, investigative, and problem-solving skills - strategic thinker with the ability to translate data analytics into actionable business insights - excellent written and verbal communication skills - project management e...
About us engineeringuk is a global leader in customer data science, empowering businesses to make data-driven decisions and drive growth. we help our clients to become more agile, responsive, and customer-focused. the role we're seeking a highly skilled business intelligence developer to join our team. this role involves designing and developing business intelligence solutions that drive business impact. - design and implement business intelligence dashboards and reports. - work with large datasets to extract insights and develop predictive models. - apply data visualization techniques to optimize business processes and improve customer experiences. - create actionable recommendations for stakeholders based on data analysis. - collaborate with cross-functional teams to ensure data-driven decision-making. your background to succeed in this role, you'll need a degree in computer science, statistics, mathematics, or a related field (or equivalent experience). you should be proficient in programming languages such as python, r, or julia, and have experience with business intelligence tools and technologies. a strong foundation in statistics and mathematics is essential, as well as experience in data visualization and communication....
Responsabilidades principales las responsabilidades principales del puesto incluyen: - diseñar y desarrollar soluciones avanzadas en salesforce marketing cloud, marketing cloud intelligence (datorama), customer data platform y service cloud. - crear y optimizar flujos automatizados en journey builder y automation studio para la personalización de campañas. - implementar y gestionar integraciones entre salesforce y plataformas externas utilizando apis y middleware. - desarrollar consultas y segmentaciones avanzadas en sql y ampscript. - configurar y administrar marketing cloud intelligence (datorama) para la centralización y análisis de datos....
About the job "> this role requires expertise in sap abap and web dynpro as well as experience in the ui5 environment (e.g., fiori). knowledge of financial topics, analytical competence, independent working style, and strong customer service orientation are essential. initiative, independence, commitment, and excellent communication skills are also required. your responsibilities "> - design and develop reporting solutions using the sap bw landscape. - support specialist departments in expanding reporting solutions and integrating city-wide processes with internal sap expert teams. - develop and maintain data models that meet internal requirements. - implement and manage etl processes to integrate data from various sources into the bw system. - creating reports, planning masks, and dashboards to support business requirements and decision-making processes. - maintaining the bw system including performance tuning and troubleshooting. - providing training and supporting end users in the use of the bw system. - managing sub-projects to implement new bw solutions or improve existing systems. our company culture "> we strive to create a diverse and inclusive work environment where everyone feels valued and supported. we promote equal opportunities and welcome applications from people regardless of gender, age, nationality, ethnic origin, religion, disability, sexual orientation, and social background. how to apply "> please submit your application documents through our online application platform....
We are seeking a strategic product manager to join our team. as a key member of our organization, you will be responsible for the end-to-end strategy and performance of assigned products and features. you will work closely with cross-functional teams to manage priorities, identify opportunities using a data-driven approach, and create business cases. key responsibilities include developing product roadmaps, conducting primary and secondary research, analyzing customer and merchant user journeys, and leading product development. you will use data to prioritize products, features, and projects, and collaborate with engineers and designers to build comprehensive end-to-end solutions. to be successful in this role, you will need a bachelor's degree or equivalent in computer science or a related field, experience leading teams and/or influencing outcomes, and strong analytical and data visualization skills. additionally, proficiency in sql, understanding of customer lifecycle marketing, and familiarity with technology tools such as atlassian products, figma, and survey monkey are preferred. our ideal candidate is a talented and motivated individual who excels in both intellectual (iq) and emotional intelligence (eq). they should have high standards, find success in developing innovative ways to achieve results, and value calculated risk-taking. if you are a driven professional who is passionate about product management and wants to make a meaningful contribution to our organization, we encourage you to apply....
About the role: we are seeking a highly skilled contact center solutions architect to join our team. as a salesforce service expert, you will be responsible for developing technical requirements and specifications for customers and the technical delivery team, as well as effectively managing aspects of projects and customer communications. key responsibilities: 1. facilitate business process reviews to identify customer requirements and processes 2. create visual diagrams illustrating customer business processes 3. create user stories based on customer requirements 4. configure salesforce service cloud voice and amazon connect solutions 5. develop technical requirements and specifications for customers and the technical delivery team 6. learn and drive best practice contact center design into each and every aspect of solution delivery 7. effectively manage aspects of projects and customer communications 8. deliver customer end-user training and documentation 9. configure salesforce solutions using point-and-click tools available on the platform (e.g., process builder and visual flows) 10. partner with our artificial intelligence team to create innovative salesforce solutions for our customers 11. acquire new technical expertise and understanding of latest salesforce features and major launches 12. understanding of contact center routing strategies in salesforce and amazon connect about our ideal candidate: we are looking for a detail-oriented and strong team player with great communication skills. if you have 1+ years of project experience in a hands-on position and 1+...
Job description as a solution owner at provectus, you will be on the front lines of delivery, leading complex work focused on impactful business outcomes for our key clients. key responsibilities: - lead large-scale, complex delivery projects on client engagements across all industries & verticals in a hands-on role - define and work within an agile framework, including estimation, facilitating backlog refinement, agile ceremonies, partnering with product owners, and demonstrations - lead short-term discovery teams to help clients solidify their vision, create a plan to pull the future forward, and align technical resources to ensure a viable & desirable outcome during longer-length delivery & iterative development - be an advocate for change, embracing evolving requirements as new information is obtained and leveraging empirical process control to incorporate knowledge into working product increments - serve as the pivot between business & technical teams, aligning on timelines, approaches, and outcomes while helping translate between these domains - be the functional and subject matter expert for the solution being delivered and owning the outcome - be a little bit good at a lot of things, and wear many hats including quality assurance, business analyst, scrum master, devops, and ux as the situation warrants, sometimes more than one at once. - be the first point of escalation for team & client stakeholder concerns, identifying risks, creating mitigation plans, and resolving issues to remove roadblocks - be the liaison with the client partner and accountable executive, ...
About the role this position is part of our threat intelligence team, focused on empowering businesses across latin america and the caribbean to mitigate risks and build resilience in an increasingly complex cybersecurity landscape. key responsibilities 1. support regional execution—manage the performance of threat intelligence solutions across lac, overseeing revenue performance, creating analyses, reports, and dashboards to track trends, and identifying opportunities. 2. support revenue and product adoption—manage, support, and maintain a strong pipeline of opportunities, ensuring transparency and progress tracking. own the execution of benchmarking analysis to support sales. 3. provide insights & product improvement—provide insights and recommendations for continuous improvement and maintain accurate product documentation; engage with clients to gather feedback, address inquiries, and refine product strategy. 4. cyber threat intelligence thought leadership – provide competitive analysis to identify industry trends, customer needs, and growth opportunities. leverage insights to guide product decisions. required skills and qualifications 1. strategic & analytical mindset – strong business case development, financial acumen, and ability to translate data into insights. 2. strong communicator & collaborator – ability to work cross-functionally, influence stakeholders, and drive impact in a fast-moving environment. 3. multilingual proficiency – fluency in english (portuguese is a plus)....
Our mission we power economies and empower people in over 200 countries and territories worldwide. together with our customers, we're helping build a sustainable economy where everyone can prosper. we support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. about us we are committed to safeguarding the digital ecosystem by pioneering cutting-edge security solutions. as cyber threats evolve, so do we—leveraging deep expertise in network security and data intelligence to protect transactions worldwide. we don't just react to cyber threats; we stay ahead of them. job description you will be at the forefront of our mission to ensure our threat intelligence solutions empower businesses across latin america and the caribbean (lac) to mitigate risks and build resilience in an increasingly complex cybersecurity landscape. your role as senior analyst, product management, threat intelligence solutions, you will support our intelligence-driven security products across lac, including go-to-market execution, revenue growth and monitoring, and product adoption, while collaborating with internal and external teams to drive innovation. key responsibilities: - support regional execution: manage the performance of threat intelligence solutions across lac, overseeing revenue performance, creating analyses, reports, and dashboards to track tren...
About the role: we are seeking a highly skilled customer experience consultant to join our team. as a salesforce service expert, you will be responsible for creating visual diagrams illustrating customer business processes and configuring salesforce service cloud voice and amazon connect solutions. key responsibilities: 1. facilitate business process reviews to identify customer requirements and processes 2. create visual diagrams illustrating customer business processes 3. create user stories based on customer requirements 4. configure salesforce service cloud voice and amazon connect solutions 5. develop technical requirements and specifications for customers and the technical delivery team 6. learn and drive best practice contact center design into each and every aspect of solution delivery 7. effectively manage aspects of projects and customer communications 8. deliver customer end-user training and documentation 9. configure salesforce solutions using point-and-click tools available on the platform (e.g., process builder and visual flows) 10. partner with our artificial intelligence team to create innovative salesforce solutions for our customers 11. acquire new technical expertise and understanding of latest salesforce features and major launches 12. understanding of contact center routing strategies in salesforce and amazon connect about our ideal candidate: we are looking for a solid understanding of salesforce platform and its architecture, as well as experience building custom applications, lightning experience, visual flows, and process builders within sales...
About the role: we are seeking a risk management professional to join our team in latin america and the caribbean (lac) as a senior analyst, product management, threat intelligence solutions. in this role, you will be responsible for developing and implementing strategies to drive revenue growth and improve product adoption, while providing expert-level guidance on cyber threat intelligence. main responsibilities: - develop and implement strategies to drive revenue growth and improve product adoption, working closely with internal and external teams. - provide expert-level guidance on cyber threat intelligence, leveraging your understanding of industry trends, customer needs, and growth opportunities to inform product decisions. - collaborate across functional teams to enhance product offerings, provide cross-training, and ensure strategic alignment. - analyze revenue performance, create reports, and dashboards to track trends and opportunities. requirements: - proven track record in risk management, including expertise in cyber risk management, information security, and threat intelligence solutions. - excellent communication and collaboration skills, with the ability to work cross-functionally and influence stakeholders. - fluency in english, with portuguese being a plus. - advanced degree in risk management, cybersecurity, or related field, with significant work experience in the industry....
Overview how you’ll make an impact we are seeking a detail-oriented and analytical business intelligence analyst to join our sales enablement team in colombia. this role is essential for maintaining, normalizing, and optimizing our business data mode...
Join to apply for the business intelligence developer role at filterbuy position: business intelligence developer location: remote in colombia duration: full-time, permanent filterbuy, a leader in the air quality and manufacturing world, is seeking a...
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