Billing specialist for us-based law firm (remote) billing specialist for us-based law firm (remote) paired is a global staffing and recruiting agency that connects remote work opportunities with exceptional talent. we help individuals from around the...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories...
**who are we?** launch potato is a digital media company with a portfolio of brands and technologies. as the discovery and conversion company, launch potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awareness to consideration to purchase. the company is headquartered in vibrant downtown delray beach, florida, with a unique international team across over a dozen countries. launch potato's success comes from a diverse, energetic culture and high-performing, entrepreneurial team. as a result, the company is always looking for like-minded teammates and partners. **must have**: - hands-on experience running native ad campaigns across platforms like taboola, outbrain, revcontent, mediago, or liveintent. - proven ability to monitor and optimize campaign performance using data. - strong attention to detail with a focus on executional excellence and task management. - ability to collaborate across functions and communicate clearly in a remote work environment. - passion for performance marketing and a desire to grow within the make money/manage money vertical of our largest brand, financebuzz. **experience**: 2+ years of native media buying or programmatic experience, with a focus on performance-driven results. **your role** support the success and growth of our make money/manage money native media campaigns by executing campaign builds, monitoring performance, and assisting in optimizations that help scale winning strategies. **outcomes** - execute and manage native ad campaigns across platforms such as tabool...
Asset and liability management (alm) risk and technology consultant job description asset and liability management (alm) risk and technology consultant city: asuncion, belize city, bogotá, brasilia, buenos aires, georgetown, guatemala city, kingston, la paz, lima, managua, mexico city, montevideo, nassau, panamá, paramaribo, port of spain, port-au-prince, quito, san jose, san salvador, santiago, santo domingo, tegucigalpa, washington dc company: idb posting end date: aug 2, 2025 we improve lives the idb group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in latin america and the caribbean. our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment. about this position the office of risk management (rmg) at the inter-american development bank (idb) is seeking a dynamic and innovative consultant in alm risk and technology to support the implementation of a system solution for asset and liability management. what you’ll do - integrate into the project team for the end-to-end implementation of the alm solution, including requirements definition, configuration, implementation, and testing. - act as a subject matter expert in asset and liability management (alm). - learn the unique operational model of the institution and prepare requirements documentation that accurately reflects the balance sheet features (e.g., loan pricing mechanism, equity duration, liquidity floor) to support the discovery phase with the system vendor. - act as a liaison between internal s...
About scale army we’re a fast-paced team. as a business, we help u.s. companies grow top-tier offshore talent across sales, marketing, and operations. we’re scaling rapidly and are looking for a director of operations to help us move smarter, scale faster, and prepare for the next phase of growth. this is a high-impact role, and you’ll be reporting directly to our ceo. in this role, you’ll be in charge of day-to-day operational oversight, managing the teams in charge of recruiting ops, tracking operational metrics, ar/ap and bookkeeping, as well as strategic financial leadership alongside an bookkeeping team and a fractional cfo. this is perfect for someone who’s excelled in an ops role at a b2b company, has touched finance, and is now ready to lead company-wide operations. the role you’ll serve as a key partner to the ceo, owning our operational health while ensuring that our finances run smoothly. you’ll manage a team of 5 direct reports, who manage another 15. your goal is to help leadership make smarter decisions through data, planning, and streamlined processes. this is a job for someone who wants to one day become a coo, whether here or elsewhere. what you’ll do operational oversight - oversee recruiting operations, driving process efficiency and alignment with account management. - lead project management for process improvements, tool rollouts, and automation initiatives. - develop, document, and improve internal processes across teams to support efficient, scalable growth. - build and maintain business dashboards to track recruiting, financial, and opera...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. make an impact with a purpose-driven industry leader. join us today and experience life at visa. job description we are seeking a dynamic and technically proficient technical account manager to manage and nurture our relationships with urban mobility operators across latin america. the ideal candidate will possess a deep understanding of payment service provider functionality and open loop payments in the transit sector. this role is pivotal in ensuring seamless integration and optimal performance of our payment solutions across various transit systems. additionally, the technical account manager will play a crucial role in informing and training clients on the proper use of our products to enhance the customer experience and improve satisfaction. through these efforts, the technical account manager will help drive adoption and success for our innovative payment solutions in the transit industry. responsibilities, client relationship management: • serve as the primary technical point of contact for transit operator clients, fostering strong...
About us nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital banking platforms, serving millions of customers across brazil, mexico, and colombia. for more information, visit our institutional page. about the market & liquidity risk team the market and liquidity risk team is responsible for ensuring that the market and liquidity risks assumed by nubank are within the parameters established in our risk appetite statement (ras), as well as for producing information for regulatory reporting. we work very closely with the business areas, supporting decision-making processes. as a market & liquidity risk senior analyst, you're expected to - translate risk management business needs to concrete processes, models and tools that solve problems. - automatize activities to make more efficient the market and liquidity risk procedures. - present results of data analysis to different audiences. - develop the process to create and manage the market and liquidity risk framework for colombia, including the extraction of information of different sources, the validations of consistency, the cleaning of the data and the reports that support decision making. - refine and improve the process and tools to calculate and manage the risk metrics (ras, irl, cfen, dvo1, var, etc.), including the validations of consistency and the reports that support decision making. - create metrics and dashboards that work as early alerts and decision-making tools. - show a highly analyt...
**general information**: **locations**: bogota, colombia - role id - 209799 - worker type - regular employee - studio/department - ea studios - quality verification - work model - on site **description & requirements**: - electronic arts creates next-level entertainment experiences that inspire players and fans around the world. here, everyone is part of the story. part of a community that connects across the globe. a place where creativity thrives, new perspectives are invited, and ideas matter. a team where everyone makes play happen. **this role requires you to work onsite from bogotá, colombia (salitre area).** electronic arts creates next-level entertainment experiences that inspire players and fans around the world. here, everyone is part of the story. part of a community that connects across the globe. a place where creativity thrives, new perspectives are invited, and ideas matter. a team where everyone makes play happen.founded in 2010 by the original creators of the call of duty franchise, respawn was created with the philosophy that when accomplished people have creative freedom, they'll make extraordinary games that achieve the unexpected. from our roots as an indie studio to joining the roster of studios at electronic arts, this remains our guiding principle. our shipped titles include critically acclaimed multi-platform games apex legends, titanfall, titanfall 2, star wars jedi: fallen order, and medal of honor: above and beyond. join us for the opportunity to create groundbreaking games with some of the best developer talent in the industry...
Position summary: horatio is seeking a recruitment marketing specialist who will play a critical role in the day-to-day candidate sourcing activities within the talent acquisition team. this role will coordinate all the sourcing activities as part of the marketing team, but also work closely with recruiters, hiring managers, and other members of the talent acquisition department. the ideal candidate will be responsible for managing various sourcing channels, nurturing the company's talent pool, and engaging regularly with both active and passive candidates. strong interpersonal skills and excellent verbal and written communication are essential for this role. responsibilities: - plan and implement a recruitment marketing and employer branding strategy to attract high-quality applicants. - communicate constantly with the recruitment department to get a clear view of the company's hiring needs and organizational goals, and proactively source potential hires. - plan and manage internal recruitment media campaigns. - ask for referrals from internal and external networks for hard-to-fill roles - monitor social media and plan and execute activities for engagement - track, measure, and report on campaign results - design and plan recruiting events - serve as brand ambassador at various events, like career fairs or on-campus recruiting events. - source suitable candidates through various sourcing channels - generate monthly updates for the company's leadership about upcoming recruitment marketing initiatives - create monthly reports on key recruitment marketing metrics - promo...
We’re antenna, a data and analytics startup that aims to expand knowledge of subscriber behavior so brands can entertain, inspire, and empower the world. we provide industry and competitive benchmarks across key metrics so our customers can know ‘what good looks like’, market intelligence so they can learn how to build a best-in-class business, and insights to inform their strategic decisions making. antenna is the market standard for subscription analytics. we're looking for a talented data scientist who is great at both analyzing data and writing strong python code. you'll play a key role in finding important insights in our large datasets, creating engaging data charts, and also helping to build and improve the core python tools and libraries our data science team uses every day. you'll work closely with our experienced data scientists, helping them understand complex data, share findings clearly, and make our analytical codebase even better. if you love digging into data, telling stories with it, and writing excellent python code to solve analytical problems, this job is for you! you will report to the senior manager, data science. antenna is a remote-first company, and we are looking for candidates who can work during us business hours. preferably, you should be based in a us time zone (eastern, central, mountain, or pacific). what you’ll do - explore antenna’s diverse datasets to find trends, patterns, and useful insights - create and maintain clear data charts, dashboards, and reports using python (like plotly, seaborn) and bi tools (like looker) - contribute to ...
About the job [p] sr. customer success manager about the role: clearlyrated is seeking a senior customer success manager to own and manage a portfolio of b2b saas customers across the u.s. you’ll be the primary contact helping clients maximize their value from our platform, driving adoption, retention, and expansion. you’ll collaborate across departments, bring strategic insight to renewals, and use tools like hubspot and customer dashboards to prioritize outreach. this is a fully remote, latam-based position with a focus on clear written communication, proactive problem-solving, and customer-first thinking. what you’ll do: - own a portfolio of b2b saas clients and lead them through the customer lifecycle from onboarding to renewal - proactively plan and execute renewal strategies, stakeholder alignment, and outreach - use dashboards and data to monitor health scores and prioritize at-risk accounts - drive adoption and expansion by helping customers realize value through professional services and product usage - communicate regularly and effectively via email; you’ll write clear, helpful, and client-centric messages daily - collaborate with sales, product, and support to close feedback loops and resolve customer needs - mitigate churn through proactive engagement and thoughtful customer journey management - participate in internal slack channelsshare insights, surface ideas, and contribute to the team’s collective knowledge - track all engagement, workflows, and account activity in hubspot or a similar crm what we’re looking for: - 2-5 years in a customer success, ac...
Overview ensure operations are functioning according to planning and scheduling, with real-time monitoring of key metrics. generate action plans and implement necessary changes to meet contractual metrics. communicate information in real-time to operations and document any incidents. responsibilities - continuously track, monitor, and alert the operation team about discrepancies and deviations from the plan (such as volume, assumptions, etc.). - regularly review information accuracy. - communicate with operation leaders and clients about ongoing issues in real time, ensuring prompt responses and acknowledgment of requests. - proactively report and follow up on technological problems, documenting them in the incident log. qualifications technical skills - english proficiency: 80% - understanding of logico-mathematical concepts - preferred backgrounds: engineering, statistics, economics, or related fields - basic computer skills - proficiency in ms office tools competencies and specific skills - problem-solving skills - attention to detail benefits - remote work options in bogotá, medellín, and tunja - salary: 2,200,000 cop + bonus of 630,000 cop - additional bonuses up to 15% of the base salary #j-18808-ljbffr...
**about provectus** at provectus, we help companies transform with ai and cloud technologies. we work with global clients in industries like healthcare, retail, media, manufacturing, and tech. our projects range from building ml infrastructure to scaling ai across entire organizations — all powered by our strong partnerships, especially with aws. we’re a remote-first company with a collaborative culture and a focus on innovation, curiosity, and learning. right now, we’re looking for someone organized, proactive, and detail-oriented to help us coordinate and streamline the internal processes that keep our partnerships running smoothly. **about the role** we’re hiring a cloud partner funding specialist to support internal coordination, documentation, and communication efforts tied to our partnership with aws and other strategic initiatives. this is a junior-level role, ideal for someone early in their career who is self-motivated, curious, and loves structure and clarity. you’ll help us keep things organized across internal teams (sales, marketing, alliances), while also making sure that external updates, reports, and inputs into partner systems (like amazon partner network) are accurate, clear, and submitted on time. no deep technical knowledge is required — what matters most is your ability to gather information, follow up, organize moving parts, and communicate effectively. **responsibilities**: - ** process coordination**: - help document and improve internal workflows and handoffs across teams - track key action items, slas, and deadlines for partner-relat...
¡oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿quieres saber por qué rappi? - ️ vemos oportunidades donde otros ven problemas; - ️ vemos cercania donde otros ven distancia; - ️ vemos adrenalina donde otros ven presión. Únete a un equipo donde todos somos capaces de todo, donde todos tenemos las mismas oportunidades, sin importar género, raza, orientación sexual, religión, nacionalidad, edad, discapacidad, formación o experiência. ¿te ha gustado lo que has leído hasta ahora? descubre cómo entregarás magia junto con nosotros a través de tu misión rappi revisa cómo impactarás nuestro ecosistema: what you will be doing: design, build and deploy distributed systems in real time. work with agile processes focused on delivering production-ready testable code in small iterations. investigate performance issues and implement fixes to the codebase and dependencies. work closely with cross-functional partners (engineering, project, product, design) to drive the team’s goals forward. como parte de rappi, serás responsable de: what you must bring: - 5+ years of professional experience shipping production-ready code.- solid cs foundation and software engineering.- - proficiency with docker, kafka, redis, postgresql, mongodb- experience with high-performance and low-latency systems.- experience with distributed systems.- experience with linux systems. bien y ahora, ¿cuáles son los requisitos para que yo sea parte de este universo de neón?- fami...
**who are we?** launch potato is a digital media company with a portfolio of brands and technologies. as the discovery and conversion company, launch potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awareness to consideration to purchase. the company is headquartered in vibrant downtown delray beach, florida, with a unique international team across over a dozen countries. launch potato's success comes from a diverse, energetic culture and high-performing, entrepreneurial team. as a result, the company is always looking for like-minded teammates and partners. **must have**: - hands-on experience running native ad campaigns across platforms like taboola, outbrain, revcontent, mediago, or liveintent. - proven ability to monitor and optimize campaign performance using data. - strong attention to detail with a focus on executional excellence and task management. - ability to collaborate across functions and communicate clearly in a remote work environment. - passion for performance marketing and a desire to grow within the make money/manage money vertical of our largest brand, financebuzz. **experience**: 2+ years of native media buying or programmatic experience, with a focus on performance-driven results. **your role** support the success and growth of our make money/manage money native media campaigns by executing campaign builds, monitoring performance, and assisting in optimizations that help scale winning strategies. **outcomes** - execute and manage native ad campaigns across platforms such as tabool...
Transunion's job applicant privacy notice what we'll bring at transunion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. as a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things. requirements what you'll bring: bachelor's degree in business administration, industrial engineering, project management, or a related field. minimum of 5 years of experience in sales, key account management, and project management. experience in the financial sector. demonstrated leadership and team management skills. excellent communication and negotiation skills. advanced knowledge of crm tools and data analysis. minimum b2 level of english. key competencies results-oriented. strategic thinking. ability to work under pressure. ability to build and maintain strong client relationships. flexibility and adaptability to market changes. excellent project management skills. impact you'll make roll dynamics: the key account manager ii (kam ii) is responsible for leading the sales operations team in colombia, ensuring the strategic and efficient management of key accounts. this role involves developing and executing sa...
Customer success specialist full-time - remote (u.s. eastern time hours) overview we’re a fast-scaling podcast studio that partners with leading brands to produce high-quality b2b shows—and we’re hiring our first customer success specialist. this role is all about building strong client relationships, guiding each series from kickoff through renewal, and ensuring every project delivers strategic impact. you’ll be the go-to contact for clients, leading them through planning, production, and promotion. with strong communication, sharp organization, and automation know-how, you’ll help ensure every show launches smoothly and exceeds expectations. what you'll do - lead onboarding with structured kickoff calls and milestone planning - manage episode timelines, guest coordination, and content delivery - use tools like zapier or make to automate workflows and reduce friction - provide regular updates to clients and align internal teams around timelines - track performance metrics and turn insights into strategic recommendations - troubleshoot production or scheduling challenges with clarity and speed - contribute to client retention and renewals by delivering an excellent experience what you bring - 3+ years managing client accounts in media, saas, or a tech-enabled service - proficiency with automation platforms (zapier or make required) - excellent communication skills, both verbal and written - experience managing multiple timelines in crm or project management tools - calm, organized, and solutions-oriented in fast-paced environments - bonus: knowledge of pod...
Requisition id: 216006 we are committed to investing in our employees and helping you continue your career at scotiagbs purpose the director of capital markets (gbs) operations is responsible for providing comprehensive leadership and management oversight to local operations in support of toronto and alignment to its standardized operating model and procedures. the local team will focus on supporting operations portfolios globally and the successful delivery of services as per sla agreement. this leadership role will oversee a team dedicated to assigned daily servicing activities, activity investigation and remediation, data management, reporting, email communication management and quality assurance. the director is responsible to ensure the business strategies, plans, and initiatives are executed in compliance with governing regulations, internal policies, and procedures. accountabilities - team management: lead a team of approximately 100 to 200 employees to ensure timely and accurate processing of production activities for corporate and institutional clients. - sustainment: build and maintain an effective team with robust operational resiliency and contingency. - strategic alignment: align and support successful deployment of strategic change initiatives by ensuring impacts to local processes are documented, tested and implemented in the required timeframes. - reporting & escalation: establish regular reporting cadence with local and toronto leadership to ensure strategic alignment and effective management of key business topics, escalations and resolutions, staffi...
We are looking for someone with a strong media and advertising foundation; well versed in google ads, meta ads manager, linkedin ads, google campaign manager, planning, presenting, executing, and optimizing all media strategies. **media buying & strategy**: - execute data-driven media buying strategies that align with client goals and target audiences. - conduct market research to identify the most effective media channels. - analyze historical campaign data to inform media mix and performance projections. - recommend channel-specific budgets and optimize spend based on performance metrics. - stay current on media trends, platform updates, and emerging technologies, including ai and automation tools. **campaign execution & management**: - launch, manage, and optimize paid media campaigns across platforms such as google ads, meta, tiktok, linkedin, youtube, and programmatic display. - monitor real-time campaign performance and proactively adjust bids, budgets, and targeting to improve efficiency and results. - track key kpis such as leads, cost per acquisition (cpa), cost per lead (cpl), engagement rates, web traffic, and form fills. **budget management**: - manage and allocate media budgets effectively across channels to maximize campaign performance. - maintain daily, weekly, and monthly budget pacing and ensure campaigns remain on schedule and within financial targets. - identify opportunities for cost-saving without compromising campaign effectiveness. **skills & qualifications**: - 3+ years of experience in media buying, preferably in an agency setti...
Company overview: lean tech is a rapidly expanding organization situated in medellín, colombia. we pride ourselves on possessing one of the most influential networks within software development and it services for the entertainment, financial, and logistics sectors. our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. joining our team means engaging with expansive engineering teams across latin america and the united states, contributing to cutting-edge developments in multiple industries. currently, we are seeking a mid+ data engineer to join our team. here are the challenges that our next warrior will face and the requirements we look for: position title: mid+ data engineer location: remote - latam what you will be doing: lean tech is seeking a mid+ data engineer to work on an exploratory project with a focus on resolving systemic address mismatches for a prominent u.s. telecom company. the primary purpose of this role is to engage in hands-on data cleaning, prototyping, and collaborating with stakeholders to enhance address validation accuracy. this position is uniquely challenging as it emphasizes experimentation and iteration over production deployment, allowing for a dynamic exploration of solutions in an agile environment. as a key member of the data engineering team, you will evaluate and implement innovative techniques, leveraging strong skills in python, sql, and geospatial analysis. your contributions will directly support the company's commitment to professional gro...
Thursday, july 24, 2025 company overview and culture exl (nasdaq: exls) is a leading data analytics and digital operations and solutions company. we partner with clients using a data and ai-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. exl harnesses the power of data, analytics, ai, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. exl was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. we are headquartered in new york and have more than 55,000 employees spanning six continents. for more information, visit our exl colombia team is hiring! do you have experience leading recruitment strategies in the bpo sector? are you passionate about attracting and developing high-impact talent? then this opportunity is for you! at exl , we are looking for a senior bpo recruitment manager to join our team in bogotá . this strategic role will be key in leading talent attraction initiatives, optimizing recruitment processes, and managing recruitment teams for both local and international operations. this role will focus on managing the bpo services recruitment team activities for: sourcing, interview scheduling, and other areas of recruitment admin coordination for open requisitions. *** this is a hybrid role, with onsite work 3 days per week at the exl bogota office *** - responsible for oversight of the recruiting teams ...
Job title: marketing manager location: bogotá, colombia company: picnic about picnic picnic is reinventing the way employees experience lunch at work. we partner with top local restaurants to deliver individually packed meals to offices — with no fees or tips. imagine 100+ restaurants at your fingertips, same prices as takeout and delivered to your floor. by grouping hundreds of orders together, we create a seamless, affordable, and joyful lunch experience for employees and employers alike. about the role we’re looking for a marketing manager with 5–7 years of experience to lead and execute multi-channel marketing campaigns that drive engagement, leads, and revenue. you’ll own key growth initiatives, collaborate cross-functionally, and play a critical role in shaping our lead generation tactics. you should be comfortable managing campaigns end-to-end, analyzing performance, and making decisions based on data. this is a great opportunity for a marketer who thrives in a fast-paced, collaborative environment and wants to make a measurable impact. what you’ll do - execute, and optimize integrated marketing campaigns across email, digital, content, paid media, and events - own campaign performance metrics and report on results, insights, and optimizations - manage lead generation and nurture programs - execute creative marketing strategies across both b2b and b2c audiences, ensuring tailored messaging and channel mix for each - launch full-funnel campaigns that drive brand awareness, customer acquisition, and retention - create compelling b2b enablement materials...
Company overview and culture our exl colombia team is hiring! do you have experience leading recruitment strategies in the bpo sector? are you passionate about attracting and developing high-impact talent? then this opportunity is for you! at exl, we are looking for a senior bpo recruitment manager to join our team in bogotá. this strategic role will be key in leading talent attraction initiatives, optimizing recruitment processes, and managing recruitment teams for both local and international operations. **responsibilities**: this role will focus on managing the bpo services recruitment team activities for: sourcing, interview scheduling, and other areas of recruitment admin coordination for open requisitions. ** this is a hybrid role, with onsite work 3 days per week at the exl bogota office ** - responsible for oversight of the recruiting teams intake and data entry for opening, updating, and maintaining srf’s with job requirements in the applicant tracking system (ats) and posting to job portals. - determines applicant requirements by studying job description and job qualifications and schedules intake calls with hiring managers to get any clarification needed - will perform other duties as assigned - requirements: - minimum 10 years of recruitment experience, with at least the last 3 years in a leadership role. - proven experience in high-volume hiring and recruitment for operational, administrative, and leadership roles in the bpo sector. - proficiency in recruitment technology tools (ats, linkedin recruiter, crms, etc.). - advanced english (spoken an...
About us nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. we are one of the world’s largest digital banking platforms, serving millions of customers across brazil, mexico, and colombia. for more information, visit our institutional page https://international.nubank.com.br/careers/ about the role: as a cx specialist – ic5, you will play a pivotal role in shaping the strategic landscape of customer experience within the cx optimization team. you will spearhead initiatives that are critical to the cx organization, leveraging advanced analytical capabilities and strategic insight to redefine excellence in customer experience. as a customer experience specialist you'll be expected to: - strategic initiative leadership: lead the conceptualization, planning, execution, and optimization of high-impact cx initiatives. develop strategies that enhance customer satisfaction and operational efficiency, aligned with organizational priorities. - advanced analytics and insight generation: implement advanced data methodologies, to generate insights that drive strategic decisions and innovation. - knowledge and content strategy oversight: guide the development and enhancement of content and knowledge management systems to improve xpeer/xtronaut efficiency and customer experience. ensure content accessibility and relevance align with evolving customer expectations. - comprehensive performance monitoring: establish and oversee a robust framework for tracking performance metrics across cx operations. use ins...
**description**: **talentek by hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our **talent and technology** services. we have been impacting the world **since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. the role of the** customer success** is to manage and grow relationships with customers. in this role, you’ll be the trusted advisor and main point of contact for a portfolio of customers, ensuring they derive maximum value from our platform. you’ll drive adoption, retention, and expansion by aligning tabi connect’s rate management system solutions with customers’ operational goals. **customer success responsibilities are, but not limited to**: - customer relationship management: the account manager serves as the primary point of contact for assigned accounts, ensuring strong, trust-based relationships. - onboarding & training: the account manager leads customer onboarding, configuration, and training to ensure successful deployment and adoption of tabi connect’s rate management system. - product adoption: proactively drive usage and ensure customers are leveraging key features to meet their business goals. - support & conflict resolution: collaborate with internal teams to resolve customer issues quickly and effectively. - retention & renewals: monitor account health, identify risk factors, proactively manage ...
We are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 7,400 ci&ters; around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. as a mid-level qa automation professional, you will be at the forefront of ensuring the quality of our software solutions. you will define and implement comprehensive test strategies, collaborate closely with cross-functional teams, and leverage the latest automation frameworks to deliver high-quality products that meet client expectations. your role is critical in shaping our quality assurance processes and driving our commitment to excellence. key responsibilities: 1. define and maintain test plans, traceability, and entry/exit criteria to ensure comprehensive coverage. 2. write and execute manual and automated tests, including functional, regression, and exploratory tests. 3. collaborate with teams on shared testing suites, including api tests in postman and the review of automation scripts. 4. integrate and monitor tests within ci/cd pipelines, implementing a shift-left testing approach. 5. coordinate test data and environments with devops, managing fixtures and stubs effectively. 6. log detailed and reproducible bug reports and assist in defect triage processes. 7. provide test results and release readiness reports to stakeholders, ensuring transparency and accountability. required skills and qualifications: must-have skills: - experience with an automation framework (playwright...
**who are we?** launch potato is a digital media company with a portfolio of brands and technologies. as the discovery and conversion company, launch potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awareness to consideration to purchase. the company is headquartered in vibrant downtown delray beach, florida, with a unique international team across over a dozen countries. launch potato's success comes from a diverse, energetic culture and high-performing, entrepreneurial team. as a result, the company is always looking for like-minded teammates and partners. **must have**: - hands-on experience running native ad campaigns across platforms like taboola, outbrain, revcontent, mediago, or liveintent. - proven ability to monitor and optimize campaign performance using data. - strong attention to detail with a focus on executional excellence and task management. - ability to collaborate across functions and communicate clearly in a remote work environment. - passion for performance marketing and a desire to grow within the make money/manage money vertical of our largest brand, financebuzz. **experience**: 2+ years of native media buying or programmatic experience, with a focus on performance-driven results. **your role** support the success and growth of our make money/manage money native media campaigns by executing campaign builds, monitoring performance, and assisting in optimizations that help scale winning strategies. **outcomes** - execute and manage native ad campaigns across platforms such as tabool...
Token metrics, a leading ai-driven crypto research platform, is seeking an experienced tech lead to join our growing team. in this role, you will be responsible for leading technical initiatives, mentoring developers, and contributing to the architec...
With a mission to financially empower the next generation, sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. we...
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