Join to apply for the commercial customer success manager role at five9 join to apply for the commercial customer success manager role at five9 get ai-powered advice on this job and more exclusive features. join us in bringing joy to customer experie...
50,000 sign on bonus, 2 year commitment us anesthesia partners is seeking a full-time crna to join our group at johns hopkins white marsh surgery center in maryland. work in a dynamic team environment providing the highest quality of care to our comm...
Join to apply for the french customer service representative (remote) role at telus digital . our trilingual corporate customer service associates are organized, innovative, and proactive, always willing to provide corporate assistance to our clients in english or french, solving doubts and providing accurate information about services and products. they like to team up with coworkers, guaranteeing that we exceed our customer's expectations on every contact. we offer: competitive salaries and bonuses remote position personalized training oriented to developing your customer service skills learning tools accessible at any time (and just a click away!) career opportunities and so much more we are looking for: customer service oriented person excellent interpersonal and communication skills schedule flexibility advanced english level, written and spoken advanced french level, written and spoken no experience needed 10 mb internet speed join our team and apply now to be part of the #feelgoodcompany. at telus digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. telus digital is the global arm of telus corporation, one of canada's largest telecommunications providers. we deliver contact center and bpo solutions to major corporations worldwide, with global call center capabilities, secure infrastructure, value-based pricing, skilled resources, and exceptional customer service—all backed by telus. we are proud to be an equal opportunity employer committed to diversity and inclusion. employment d...
At neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we’ve earned the distinction of being salesforce’s #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you’re ready to make your mark in the ai space, neuraflash is the place for you. as an aws technical architect, you will have the opportunity to: ensure customer success in building and launching amazon connect solution...
Enterprise customer success manager bogota, colombia – flexible workplace join schneider electric’s high-impact enterprise customer success management team and help shape the future of digital infrastructure for some of our most valued clients across south america. we’re passionate about empowering our customers to unlock the full power of ecostruxure it—moving beyond monitoring to proactive, data-driven strategies that keep their operations resilient, efficient, and ready for what’s next. about the role as an enterprise customer success manager, you’ll be the trusted advisor and primary point of contact for a select portfolio of high-value ecostruxure it customers based in south america. from onboarding through every milestone of their journey, you’ll ensure our clients achieve their goals, realize maximum value from our solutions, and are always a step ahead in a rapidly evolving digital landscape. your expertise will help customers seamlessly adopt platforms like data center expert, it advisor, netbotz, and it expert—while you identify opportunities for growth, innovation, and long-term partnership. what you’ll do build deep, consultative relationships with vip customers, guiding them from post-sale onboarding through ongoing success and value realization lead regular check-ins and strategic business reviews, ensuring customers are on track to meet their unique goals and kpis. dive into customer challenges and ambitions, delivering tailored advice, best practices, and proactive recommendations for platforms like data center expert, it advisor, netbotz, and it expert. spo...
Join to apply for the salesforce + mulesoft developer latam role at concentrix 3 days ago be among the first 25 applicants join to apply for the salesforce + mulesoft developer latam role at concentrix get ai-powered advice on this job and more exclusive features. job description we’re concentrix. a new breed of tech company — human-centered. tech-powered. intelligence-fueled. job title: salesforce + mulesoft developer latam job description we’re concentrix. a new breed of tech company — human-centered. tech-powered. intelligence-fueled. we create game-changing solutions across the enterprise, that help brands grow across the world and into the future. we are trusted by clients across all major sectors, from up-and-coming success stories to iconic fortune global 500 brands in over 70 countries spanning 6 continents. our game-changers: challenge conventions deliver outcomes unimagined create experiences that go beyond wow if this is you, we would love to discuss career opportunities with you. in our concentrix catalyst team, you will work with the engine that powers the experience design and engineering capabilities at concentrix. a leading global solutions company that reimagines everything cx through strategy, talent, and technology. we combine human-centered design, powerful data, and strong tech to accelerate cx transformation at scale. you will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. within our professional services team, you will deliver strat...
At neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we’ve earned the distinction of being salesforce’s #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you’re ready to make your mark in the ai space, neuraflash is the place for you. responsibilities: work closely with a solution architect to deliver successful contact center solutions provide technical advisory support...
Technical ii, global it service delivery concentrix bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the technical ii, global it service delivery role at concentrix technical ii, global it service delivery concentrix bogota, d.c., capital district, colombia 2 days ago be among the first 25 applicants join to apply for the technical ii, global it service delivery role at concentrix job title: technical ii, global it service delivery job description we're concentrix. the intelligent transformation partner. solution-focused. tech-powered. intelligence-fueled. the global technology and services leader that powers the world’s best brands, today and into the future. we’re solution-focused, tech-powered, intelligence-fueled. with unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. we shape new game-changing careers in over 70 countries, attracting the best talent. the concentrix technical products and services team is the driving force behind concentrix’s transformation, data, and technology services. we integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. we combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. you will be surrounded by the best in the world ...
Descrizione dell'azienda a luxury hospitality brand for modern travellers, anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated anantara convento di amalfi grand hotel is a fine example of a sympathetically refurbished monument. it scores just as highly when it comes to location. it’s perched on top of an 80-meter cliff, with spectacular views of the amalfi coast. but it’s also only 5 minutes’ walk from amalfi’s harbor and town center. completely renovated in 2023, almost all of our 52 rooms look directly out to sea. the hotel has 2 first-class restaurants: the main restaurant, dei cappuccini, serves an italian and mediterranean inspired menu made up of gourmet dishes and the la locanda della canonica – pizzeria by gino the perfect choice for an informal lunch in a suggestive setting, enjoying tasting pizzas created by the famous, neapolitan, pizza-master gino sorbillo. there is also an infinity outdoor pool, a free panoramic gym and a spa. anantara convento di amalfi grand hotel is the perfect wedding location with unique spaces such as the cloister, the private church and the panoramic terraces. descrizione del lavoro the guest relation agent will be responsible for delivering an exceptional and personalized experience to guests, ensuring a warm welcome, effective communication, and flawless assistance throughout their stay. this role serv...
Job requirement : 6+ months of call center or customer service experience, in a multinational company is an required. good to have experience in front desk/ hotel management / back office/travel industry or personal experience using travel products is preferred (booking , reservation, flights, cars, hotels, cruises, vacation packages) is an advantage ; position : customer service (hotel rentals) bonus : performance bonus up to 350,000 experience : minimum 6 months in call center or customer service experience shifts : rotational 24/7 salary : cop 3.000.000 english level : b2 shifts between : rotational 24*7 days off :2 rotating days off between monday and thursday account type : hotel rental services work from office about igt solutions igt solutions (igt) is a leading bpm, technology and digital services and solutions company committed to deliver innovation and business excellence across the entire spectrum of travel, transportation and hospitality domain. established in 1998, with 100% focused on the travel industry, we have more than 70 marquee customers globally. igt serves 4 in top 5 airlines, 4 out of top 5 travel companies, 4 out of top 5 hospitality companies. we provide digital contact center services, travel technology and innovative digital services and solutions for 100+ travel processes including reservations and sales, customer service, irops management, baggage helpdesk, crew helpdesk, chatbots, robotic process automation, travel analytics and social media services. igt solutions provides equal employment opportunities to all individuals based on jobrelated q...
Hiring department the thompson center for autism & neurodevelopmental disorders job description the thompson center for autism & neurodevelopmental disorders is pleased to announce the opening of two part-time clinical psychotherapy positions. these positions will perform client assessments and psychotherapeutic services for the center's patients and their families, with flexible work hours. key responsibilities: provide individual and group psychotherapeutic services for children and families. assess ongoing needs of therapeutic services and recommend programming to leadership. implement clinical workflow initiatives. assist with training clinical students as needed. collaborate with interdisciplinary clinical teams and support staff. document patient care accurately and in accordance with policies. applicants must be authorized to work in the united states. the university will not sponsor employment visas for this position. shift monday - friday, 8:00 a.m. - 5:00 p.m. minimum qualifications master's degree in social work, mental health nursing, counseling education, psychology, or related field, or equivalent experience. missouri licensure as a clinical social worker, psychologist, professional counselor, or certified clinical specialist in mental health nursing. at least one year of clinical therapeutic experience in a medical setting. three years may substitute for licensure, with at least one year post-master's. anticipated hiring range range: $23.66 - $35/hour grade: pat-7a title: psychotherapist internal applicants can check their university title via the talent prof...
Direct message the job poster from igt solutions we are a multinational company that works in the telecommunications sector or bpo focused on customer service currently in constant growth in colombia. we want you to be part of this great team. we are looking for the position of team leader , will be responsible for a team managing client kpis and agent development. requirements to apply: • graduate professional in business administration or related professions. • high english level (b2). • tl of 6-months exp. job responsibilities: • manage team of 15 - 20 agents. • managing service levels of the team - production // quality // shrinkage // attrition // csat & asat. • ensuring that the team or lob assigned to you is functioning as per the client's specifications and all the members of the team are performing as per the standards. • conduct one-on-one with agents and coaching/feedback sessions. • floor support and handling escalations. • use analytical skills to identify process gaps and recommendations for improvement. we offer: indefinite term contract + benefits according to law. professional growth in the company (professional career). biweekly payments. immediate hiring. full availability + 2 days off per week. wfo. about igt solutions igt solutions (igt) is a leading bpm, technology and digital services and solutions company committed to deliver innovation and business excellence across the entire spectrum of travel, transportation and hospitality domain. established in 1998, with 100% focused on the travel industry, we have more than 70 marquee customers globally. igt ...
Join to apply for the agente de servicio al cliente bilingüe role at iron mountain join to apply for the agente de servicio al cliente bilingüe role at iron mountain at iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. job summary provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound contact/service center, consistent with service and quality standards. resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. uses a customer relationship application or database to...
Business development research specialist join to apply for the business development research specialist role at konnectcx business development research specialist 1 day ago be among the first 25 applicants join to apply for the business development research specialist role at konnectcx get ai-powered advice on this job and more exclusive features. we are seeking a detail-oriented and proactive business development research specialist to support our growth initiatives. this role is focused on researching new markets and industry verticals, identifying potential business opportunities, and building qualified lead lists using tools like apollo.io. while this is a non-client-facing role, your research and insights will directly support the vp of business development and the broader sales strategy. key responsibilities: conduct market and industry research to identify new verticals and target accounts aligned with konnectcx’s service offerings. build, maintain, and update targeted lead lists using apollo.io and other research tools. analyze market trends, competitor activity, and potential client profiles to inform outreach strategies. organize and present findings in a clear, actionable format for the business development team. collaborate with the vp of business development to support strategic initiatives, including preparing data for pitch decks, meetings, and campaigns. maintain accurate records of lead data and ensure regular updates to crm and tracking systems. qualifications: 1–2 years of experience in a similar research, business development, or sales support role. fami...
Job description - enterprise customer success manager – south america (009h6i) enterprise customer success manager – south america - 009h6i enterprise customer success manager bogota, colombia – flexible workplace join schneider electric’s high-impact enterprise customer success management team and help shape the future of digital infrastructure for some of our most valued clients across south america. we’re passionate about empowering our customers to unlock the full power of ecostruxure it—moving beyond monitoring to proactive, data-driven strategies that keep their operations resilient, efficient, and ready for what’s next. about the role as an enterprise customer success manager, you’ll be the trusted advisor and primary point of contact for a select portfolio of high-value ecostruxure it customers based in south america. from onboarding through every milestone of their journey, you’ll ensure our clients achieve their goals, realize maximum value from our solutions, and are always a step ahead in a rapidly evolving digital landscape. your expertise will help customers seamlessly adopt platforms like data center expert, it advisor, netbotz, and it expert—while you identify opportunities for growth, innovation, and long-term partnership. what you’ll do build deep, consultative relationships with vip customers, guiding them from post-sale onboarding through ongoing success and value realization lead regular check-ins and strategic business reviews, ensuring customers are on track to meet their unique goals and kpis. dive into customer challenges and ambitions, delivering t...
Join to apply for the specialist credit role at adidas join to apply for the specialist credit role at adidas get ai-powered advice on this job and more exclusive features. exciting times at adidas! as we continue to grow, we’re building a pool of talented professionals for future opportunities in credit and collections. by applying, you’ll join our talent pipeline, and we’ll reach out when a role that matches your profile becomes available. we look forward to connect with you! purpose & overall relevance for the organisation adidas gbs delivers high quality services for finance and accounting. in bogotá we are opening a new gbs center with the aim of serving the region countries in several processes. credit and collections are responsible for performing daily activities such as dunning and collection, dispute management and credit management. the team deliver all activities in timely manner and with the required quality. the team supports projects, including process standardisation, tools implementation and other ad hoc projects. key responsibilities and general accountabilities handle complex customer portfolio with high impact in the business establish a close and trustful relationship with the customer, proactively anticipating issues ensure timely collection of receivables by working closely with the customer and other finance teams and resolving the causes of non-payment drive timely collection by following up on overdue invoices with customers, collection agencies and end consumers manage customer relationship, which includes problem resolution an...
2 days ago be among the first 25 applicants direct message the job poster from igt solutions we are a multinational company that works in the telecommunications sector or bpo focused on customer service currently in constant growth in colombia. we want you to be part of this great team. we are looking for the position of bilingual real time analyst, focusing on monitoring and optimizing real-time performance to ensure optimal staffing levels and service delivery. this position requires strong analytical skills, attention to detail, and effective collaboration with various departments. requirements to apply: • bachelor's degree in business administration, statistics, or related field. • proven experience in workforce management or related field. • proficiency in workforce management software (e.g., verint, genesys, aspect) and microsoft excel. • strong analytical skills and attention to detail. • excellent communication and interpersonal skills. • ability to work effectively in a fast-paced environment and adapt to changing priorities. • knowledge of call center operations and terminology is a plus. • to have experience as analyst 1+ year is a plus. job responsibilities: • monitor real-time performance metrics, including call volumes, service levels, and agent adherence. • make real-time adjustments to staffing levels and schedules to maintain optimal service delivery. • communicate with operations teams to address staffing gaps and service level issues promptly. • analyze historical data and trends to identify opportunities for improvement in staffing and scheduling. • prov...
Job id: 54377 location: columbia full/part time: full-time hiring department department of medicine, division of hematology and oncology job description the university of missouri, division of hematology and oncology, is seeking full-time faculty to join our growing cancer center. ellis fischel cancer center launched their bone marrow transplant and cellular therapies program in fall 2024. we are looking for a team member passionate about caring for patients requiring bone marrow transplants or other cellular therapies, including their aftercare. our faculty provide inpatient and outpatient support across a multi-hospital academic health system. this position offers a competitive salary, benefits, and work hours. mu health care operates over 50 clinics and six hospitals. columbia, rated as the 5th best small city for business and careers by forbes and a top place to live by money magazine, offers a low cost of living and excellent schools. the department offers a full range of fellowship programs. qualifications minimum qualifications: md/do bc/be evaluation criteria: experience with bone marrow transplants and cellular therapies basic science research experience or interest (optional) clinical trial experience or aspiring clinical scientist commitment to developing clinical services, teaching, and research rank will be commensurate with experience. application materials please complete the job application and upload your cv. benefits this position is eligible for university benefits, including medical, dental, and vision plans, retirement, and educational fee discounts acr...
Entry-level bilingual executive assistant & receptionist entry-level bilingual executive assistant & receptionist direct message the job poster from netcom business contact center ready to turn your internship experience or first job into a full-time career? we’re looking for someone just like you — organized, people-savvy, and eager to learn — to join nectom bbc colombia as a bilingual executive assistant & receptionist (entry-level) . this isn’t just another front desk job — you’ll be a key player in helping the office run like clockwork while building real skills for your future. what you’ll be doing: you’ll be the friendly face and steady hand behind our daily operations: answering calls, emails, and welcoming visitors managing supplies, meeting rooms, petty cash, and internal logistics supporting admin and finance teams with simple reports and tasks taking care of inventory — headsets, lockers, access cards, etc. maintaining records, checklists, and supporting health/safety protocols stepping in where needed and learning every day friendly, proactive, and great with people organized and detail-oriented (lists and calendars are your thing) familiar with basic office tools (google workspace, ms office, etc.) minimum 6 months of experience — internships or part-time roles totally count! a dynamic team that values growth, learning, and collaboration real opportunities to move up and build your career a supportive, inclusive work culture where you’re not just a number start strong in your career with a role that truly makes a difference perfect for recent grads or young pro...
Thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose scotiabank’s global technology services (gts) pega operations is a devops department that is responsible for maintaining 60+ applications pega application across private cloud, azure cloud, and on prem environments. they provide 24x7 support functions to critical application used by our digital channel; our branch channel and our contact center, serving bank’s customers. there will be some rotational shifts, covering late afternoons, evenings or overnight, and could include weekends and statutory/bank holidays on call support. accountabilities the pega systems administrator will perform day-to-day system operation support. this will include system outage management, system monitoring associated prpc system runtime health, and the connectivity to backend resources are not interrupted due to backend resources availability. the pega systems administrator will perform day-to-day incident management and respond to issues reported from the various development teams, identify root cause, resolve issue or escalate the issue properly until issue resolved. pega systems administrator should have solid understand the pega applications with advanced troubleshooting skills of pega systems, aix, linux, jboss, tomcat and azure cloud experience. manage day to day customer issues, screen sha...
Descrizione dell'azienda a luxury hospitality brand for modern travellers, anantara connects guests to genuine places, people, and stories through personal experiences and heartfelt hospitality in the world’s most exciting destinations. originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated anantara convento di amalfi grand hotel is a beautifully refurbished monument. it is located atop an 80-meter cliff with spectacular views of the amalfi coast, just a 5-minute walk from amalfi’s harbor and town center. renovated in 2023, nearly all of our 52 rooms overlook the sea. the hotel features 2 first-class restaurants: dei cappuccini, serving italian and mediterranean gourmet dishes, and la locanda della canonica – gino, a pizzeria by gino sorbillo for informal lunches and tasting pizzas. amenities include an outdoor infinity pool, a panoramic gym, and a spa. the hotel is an ideal wedding venue with unique spaces such as the cloister, private church, and panoramic terraces. descrizione del lavoro the guest relation manager, reporting to the front office manager, is responsible for delivering an exceptional guest experience at our 5-star hotel. this role serves as the primary contact for guests, ensuring all needs are met and expectations exceeded. the manager will develop lasting relationships, anticipate needs, resolve issues promptly, and uphold high standards. the key responsibilities include: welcoming guests upon arrival; assisting guests throughout their stay, answering questions, resolving issues, and providing info...
Press tab to move to skip to content link select how often (in days) to receive an alert: requisition id: 225739 employee referral program – potential reward: $200.000,00 we are committed to investing in our employees and helping you continue your career at scotiatech. requisition id: 225739 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose scotiabank’s global technology services (gts) pega operations is a devops department that is responsible for maintaining 60+ applications pega application across private cloud, azure cloud, and on prem environments. they provide 24x7 support functions to critical application used by our digital channel; our branch channel and our contact center, serving bank’s customers. there will be some rotational shifts, covering late afternoons, evenings or overnight, and could include weekends and statutory/bank holidays on call support. accountabilities the pega systems administrator will perform day-to-day system operation support. this will include system outage management, system monitoring associated prpc system runtime health, and the connectivity to backend resources are not interrupted due to backend resources availability. the pega systems administrator will perform day-to-day incident management and respond to issues reported from the various development teams, ide...
Job function: cloud & software services why softwareone?: here at softwareone, we give you the flexibility to unleash your creativity, without limits. we encourage autonomy and thinking outside the box and we can’t wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony. our people are our greatest asset, and we’ll go the extra mile to ensure you’re happy here. we want our people to be their true authentic selves at all times, because that’s when real creativity happens l-ll1 the role: **daily responsibilities** working in a team environment, the technical sam consultant is responsible for implementing, engaging, assisting customers in understanding and managing of different sam solutions. the technical sam consultant is also responsible of keeping the global sam team aware of technology changes and what are the best practices for different solutions. helping the sam team execute software asset management engagements. **key focus and objective for role**: - installing, supporting and training of sam solutions - performing an inventory of installed software - executing proof of concepts in customer environments - supporting and training of global sam consultants and customers from other subsidiaries on sam solutions - managing and supporting hosted and on-premises sam solutions - technical evangelist and bridge between softwareone and sam solution providers. - consulting regarding customers sam project needs (sa solution oriented) - direct customer contact - executing sam projects, rollout and transfer o...
Join to apply for the mobile quality assurance engineer role at concentrix catalyst continue with google continue with google 3 days ago be among the first 25 applicants join to apply for the mobile quality assurance engineer role at concentrix catalyst get ai-powered advice on this job and more exclusive features. sign in to access ai-powered advices continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google job description we’re concentrix. a new breed of tech company — human-centered. tech-powered. intelligence-fueled. we create game-changing solutions across the enterprise that help brands grow across the world and into the future. we are trusted by clients across all major sectors, from up-and-coming success stories to iconic fortune global 500 brands in over 70 countries spanning 6 continents. challenge conventions create experiences that go beyond wow job title: mobile quality assurance engineer job description we’re concentrix. a new breed of tech company — human-centered. tech-powered. intelligence-fueled. we create game-changing solutions across the enterprise that help brands grow across the world and into the future. we are trusted by clients across all major sectors, from up-and-coming success stories to iconic fortune global 500 brands in over 70 countries spanning 6 continents. our game-changers: challenge conventions deliver outcomes unimagin...
**what can you expect in a it support specialist role with taskus**: as an sr. it support specialist, you will provide 2nd level technical support to internal customers who are experiencing technical, hardware, or software issues. you are the go-to person for first level technical support for internal customers - to provide resolutions to technical concerns which will result in mínimal recurring issues. as you tackle your new tasks for the day, you know that it will lead to one thing: you will ensure quality service in accordance with departmental standards and guidelines, and provide positive customer service orientation resulting in high customer satisfaction ratings. **responsibilities**: - provide level 2/3 technical support to the contact center. duties will involve: password resets, desktop/laptop setup, patching, technical coordination of new hire/term process, etc. - you will respond to internal users requesting assistance; log and keep records of customer/employee queries, interpret problems and analyze possible causes of hardware and software failure. - identify computer hardware, software and telecommunications malfunction and take appropriate action to resolve these issues while ensuring data and system integrity. - you will research, plan, and perform desktop system maintenance/upgrades including all desktop os patches, and create/maintain documentation of instructional procedures (i.e. hardware/software installation) and/or knowledge-based troubleshooting techniques. - monitor and manage system health of all assigned systems to include evaluating and ...
Adp (automatic data processing) is the largest bpo provider for payroll and hr services. adp’s global integration center (gic) delivers connectivity solutions to large, multinational clients and provides design, implementation and comprehensive consulting and client service for hcm to payroll integration solutions. **summary** as global integration service consultant you provide **technical support** and **system maintenance** activities to **global clients** who have implemented integration between their hr system of record and one of our payroll platforms (like globalview or celergo). **this role is right for you if you enjoy** assisting customers with technical questions, you know how to troubleshoot and find solutions - thereby helping them to use our solutions effectively. **technical tasks**: - monitor system integration errors and proactively support clients in order to resolve issues in a timely manner - responsible for client system maintenance on global/regional level: make configuration system changes for all countries within scope - **set up complex tickets** of global/regional scope in our service tool (siebel), following the design and input from the global integration architect (gia) - **create test cases** and cooperate with gtt (global testing team) in **regression testing** for monthly feature packs; coordinate testing in your region. - keep **client specific documentation** up to date - receive** training and knowledge **on new integration features released by the adp product team as well as features released by the hcm system provider (s...
About intouchcx intouchcx is a global leader in customer experience management, digital engagement, and ai and automation solutions. we immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. for over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. about the job we are changing the way people think about customer service, and we need your help! we’re seeking a trainer to deliver training modules and run classes for our team members. are you a leader with a passion to help people learn? this role is responsible for delivering training materials to our team members using creative teaching techniques. we’re looking for a performance-driven individual who is eager to innovate new opportunities for curriculum development. as training facilitator, you will - provide training to new and existing employees - develop and deliver training plans and curriculum to classes of up to 25 people - develop and utilize a variety of creative teaching techniques - develops and administers knowledge assessment testing - assist with qa monitoring, feedback and coaching - maintain up-to-date reporting on training progress, effectiveness and improvements - stay informed of current client products and services - interact with partners, ensuring they understand the training environment, successes and opportunities for development - manage new trainers and training facilitators - internati...
Apply for job job id: 54375 location: columbia full/part time: full-time hiring department department of medicine, division of hematology and oncology job description the university of missouri, division of hematology and oncology, is seeking full-ti...
Company description visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories...
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