Customer success manager we are looking for a talented customer success manager to step onto a fintech unicorn rocketship! why join tipalti? tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by mod...
Get ai-powered advice on this job and more exclusive features. ¡Únete a aló credit! alÓ credit es una fintech en crecimiento, especializada en financiación de smartphones bajo modelo compra ahora paga después. estamos transformando la forma en que lo...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Galgo es una fintech de rápido crecimiento especializada en la venta y financiamiento de motos. 🏍️ somos una compañía con propósito. la primera y única financiera enfocada en el sector sub bancarizado en chile, méxico y colombia. 🌎 trabajamos para dar mejores oportunidades de integración y progreso a través del acceso al financiamiento, para que las personas puedan cumplir sus sueños! 🚀 estamos creciendo y buscamos talento como el tuyo... con ganas de construir aprendiendo, flexibilidad y energía para integrarse a un equipo multicultural es por eso que estamos en la búsqueda de nuestr@s próxim@s analista de servicio al cliente para ser parte de un equipo de alto rendimiento cuyos principales responsabilidades seran: - monitorear el cumplimiento de los kpis de atención establecidos para cada país y canal (chats, llamadas, redes sociales, correo, atención presencial) - consolidar información de las plataformas de gestión, y generar reportes unificados. - analizar tendencias y proponer acciones para la mejora continua. - alertar de manera oportuna a los responsables del servicio ante desviaciones en indicadores. - garantizar nivelación de conocimiento por parte de los agentes. - implementar iniciativas asignadas, gestionando recursos, personas y otros medios para cumplir con las fechas y entregables pactados. - generar y presentar informes de gestión diarios, semanales y mensuales. - asegurar que la información sea trazable, confiable y accionable. esperamos que, quien ocupa el rol, reúna las siguientes características: - bachiller completo - experiencia en gestión...
About taskus: taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech. the people first culture at taskus has enabled the company to expand its workforce to approximately 45,000 employees globally. presently, we have a presence in twenty-three locations across twelve countries, which include the philippines, india, and the united states. it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! we at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. what we offer: at taskus, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. our commitment to a people first culture is reflected in the various departments we have established, including total rewards, wellness, hr, and diversity. we take pride in our inclusive environment and positive impact on the community. moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within taskus. join our team today and experience firsthand...
Galgo es una fintech de rápido crecimiento especializada en la venta y financiamiento de motos. 🏍️ somos una compañía con propósito. la primera y única financiera enfocada en el sector sub bancarizado en chile, méxico y colombia. 🌎 trabajamos para dar mejores oportunidades de integración y progreso a través del acceso al financiamiento, para que las personas puedan cumplir sus sueños! 🚀 estamos creciendo y buscamos talento como el tuyo... con ganas de construir aprendiendo, flexibilidad y energía para integrarse a un equipo multicultural es por eso que estamos en la búsqueda de nuestr@s próxim@s analista de servicio al cliente para ser parte de un equipo de alto rendimiento cuyos principales responsabilidades seran: - monitorear el cumplimiento de los kpis de atención establecidos para cada país y canal (chats, llamadas, redes sociales, correo, atención presencial) - consolidar información de las plataformas de gestión, y generar reportes unificados. - analizar tendencias y proponer acciones para la mejora continua. - alertar de manera oportuna a los responsables del servicio ante desviaciones en indicadores. - garantizar nivelación de conocimiento por parte de los agentes. - implementar iniciativas asignadas, gestionando recursos, personas y otros medios para cumplir con las fechas y entregables pactados. - generar y presentar informes de gestión diarios, semanales y mensuales. - asegurar que la información sea trazable, confiable y accionable. esperamos que, quien ocupa el rol, reúna las siguientes características: - bachiller completo - experiencia en gestión...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Galgo es una fintech de rápido crecimiento especializada en la venta y financiamiento de motos. 🏍️ somos una compañía con propósito. la primera y única financiera enfocada en el sector sub bancarizado en chile, méxico y colombia. 🌎 trabajamos para dar mejores oportunidades de integración y progreso a través del acceso al financiamiento, para que las personas puedan cumplir sus sueños! 🚀 estamos creciendo y buscamos talento como el tuyo... con ganas de construir aprendiendo, flexibilidad y energía para integrarse a un equipo multicultural es por eso que estamos en la búsqueda de nuestr@s próxim@s analista de servicio al cliente para ser parte de un equipo de alto rendimiento cuyos principales responsabilidades seran: - monitorear el cumplimiento de los kpis de atención establecidos para cada país y canal (chats, llamadas, redes sociales, correo, atención presencial) - consolidar información de las plataformas de gestión, y generar reportes unificados. - analizar tendencias y proponer acciones para la mejora continua. - alertar de manera oportuna a los responsables del servicio ante desviaciones en indicadores. - garantizar nivelación de conocimiento por parte de los agentes. - implementar iniciativas asignadas, gestionando recursos, personas y otros medios para cumplir con las fechas y entregables pactados. - generar y presentar informes de gestión diarios, semanales y mensuales. - asegurar que la información sea trazable, confiable y accionable. esperamos que, quien ocupa el rol, reúna las siguientes características: - bachiller completo - experiencia en gestión...
Galgo es una fintech de rápido crecimiento especializada en la venta y financiamiento de motos. 🏍️ somos una compañía con propósito. la primera y única financiera enfocada en el sector sub bancarizado en chile, méxico y colombia. 🌎 trabajamos para dar mejores oportunidades de integración y progreso a través del acceso al financiamiento, para que las personas puedan cumplir sus sueños! 🚀 estamos creciendo y buscamos talento como el tuyo... con ganas de construir aprendiendo, flexibilidad y energía para integrarse a un equipo multicultural es por eso que estamos en la búsqueda de nuestr@s próxim@s analista de servicio al cliente para ser parte de un equipo de alto rendimiento cuyos principales responsabilidades seran: - monitorear el cumplimiento de los kpis de atención establecidos para cada país y canal (chats, llamadas, redes sociales, correo, atención presencial) - consolidar información de las plataformas de gestión, y generar reportes unificados. - analizar tendencias y proponer acciones para la mejora continua. - alertar de manera oportuna a los responsables del servicio ante desviaciones en indicadores. - garantizar nivelación de conocimiento por parte de los agentes. - implementar iniciativas asignadas, gestionando recursos, personas y otros medios para cumplir con las fechas y entregables pactados. - generar y presentar informes de gestión diarios, semanales y mensuales. - asegurar que la información sea trazable, confiable y accionable. esperamos que, quien ocupa el rol, reúna las siguientes características: - bachiller completo - experiencia en gestión...
Galgo es una fintech de rápido crecimiento especializada en la venta y financiamiento de motos. 🏍️ somos una compañía con propósito. la primera y única financiera enfocada en el sector sub bancarizado en chile, méxico y colombia. 🌎 trabajamos para dar mejores oportunidades de integración y progreso a través del acceso al financiamiento, para que las personas puedan cumplir sus sueños! 🚀 estamos creciendo y buscamos talento como el tuyo... con ganas de construir aprendiendo, flexibilidad y energía para integrarse a un equipo multicultural es por eso que estamos en la búsqueda de nuestr@s próxim@s analista de servicio al cliente para ser parte de un equipo de alto rendimiento cuyos principales responsabilidades seran: - monitorear el cumplimiento de los kpis de atención establecidos para cada país y canal (chats, llamadas, redes sociales, correo, atención presencial) - consolidar información de las plataformas de gestión, y generar reportes unificados. - analizar tendencias y proponer acciones para la mejora continua. - alertar de manera oportuna a los responsables del servicio ante desviaciones en indicadores. - garantizar nivelación de conocimiento por parte de los agentes. - implementar iniciativas asignadas, gestionando recursos, personas y otros medios para cumplir con las fechas y entregables pactados. - generar y presentar informes de gestión diarios, semanales y mensuales. - asegurar que la información sea trazable, confiable y accionable. esperamos que, quien ocupa el rol, reúna las siguientes características: - bachiller completo - experiencia en gestión...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
Let's tomorrow, together. at ubiquity, we live by the mantra head, heart, and hustle. head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. heart because we are always gracious with our time, our collaboration, and with one another. and hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients. sound like the right fit? your tomorrow looks bright at ubiquity. your role: qualifications and requirements - 1–2 years of experience as a team lead in a bpo or cx environment (preferably fintech, banking, or disputes). - excellent oral and written communication - analytical and problem-solving skills. - high attention to detail, integrity, and professionalism. - effective interpersonal skills, coaching skills and collaborative management style to include teamwork. - strong understanding of dispute intake processes, customer support best practices, and contact center kpis is a plus. - proficient in crm tools, case management systems, and reporting dashboards. - efficient in using the entire suite of microsoft office applications. - working on site is a must. - english b2+/c1 what we do. recognized as the #1 cx provider for disruptors and innovators across financial services, healthcare, and e-commerce, ubiquity was founded on the belief that our clients and their customers deserve better. headquartered in new york city with delivery locations in europe, asia, africa, and the am...
¡si quieres hacer parte de esta gran familia, esta es tu oportunidad!¿cuál será tu misión?liderar equipos multidisciplinarios, desarrollar alianzas estratégicas, e identificar nuevas oportunidades de negocio en segmentos clave del mercado.experto en gestión de productos financieros (crédito, inversión, seguros), análisis de mercado, fijación de precios y experiencia del cliente. alta orientación a resultados, con habilidades demostradas en negociación, liderazgo, planificación y toma de decisiones estratégicas. dominio de indicadores de desempeño (kpis), normativas regulatorias y herramientas digitales para la optimización de procesos comerciales.funciones principales:• liderar la fuerza de ventas a nivel nacional/regional, estableciendo metas, procesos y métricas.• desarrollar y gestionar el portafolio de productos financieros para diferentes segmentos (consumo, pyme, corporativo).• identificar nuevas oportunidades de mercado y desarrollar estrategias de penetración.• establecer relaciones con aliados estratégicos, canales de distribución y socios comerciales.• supervisar la experiencia del cliente e implementar planes de mejora continua.• controlar el cumplimiento de metas comerciales, márgenes, rentabilidad y satisfacción del cliente.formación académica:profesional en administración de empresas, de negocios, economía o afines.posgrado en dirección comercialcompetencias y habilidades:• liderazgo estratégico• visión de negocio• gestión de equipos de alto desempeño• negociación y cierre de acuerdos• análisis financiero y comercial• comunicación efectiva• adaptabilidad al ca...
Job description estamos buscando al mejor candidato para unirse a nuestro equipo en el rol de analista de datos. compensación: cop 3m - 3.8m/mes. ubicación: plaza claro torre 1, carrera 68a, bogotá, colombia. misión de softgic: en softgic s.a.s. trabajamos por la transformación digital y cognitiva de nuestros clientes. conscientes de que la calidad es un factor esencial para nosotros, incorporamos los siguientes principios en nuestra política: entregar productos y servicios de calidad. lograr la satisfacción de nuestros clientes internos y externos. fomentar en nuestro equipo la importancia de la capacitación para crecer profesional y personalmente a través de planes de desarrollo. cumplir con los requisitos legales y regulatorios aplicables. promover la mejora continua del sistema de gestión de calidad. ¿qué te hace un candidato ideal? eres competente en microsoft power bi, desarrollo de procesos etl, sql y análisis de datos. español - nativo o completamente fluido. responsabilidades y más: horario: lunes a jueves: 8:00 a.m. – 6:00 p.m. viernes: 8:00 a.m. – 5:00 p.m. responsabilidades: recopilar, limpiar y transformar datos provenientes de distintas fuentes internas y externas. crear y mantener dashboards e informes interactivos para distintas áreas del negocio. automatizar procesos de análisis y generación de reportes. realizar análisis exploratorios para detectar patrones, tendencias y oportunidades de mejora. apoyar en la toma de decisiones mediante análisis cuantitativos claros y oportunos. colaborar con equipos de produ...
About taskus: taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech. the people first culture at taskus has enabled the company to expand its workforce to approximately 45,000 employees globally.presently, we have a presence in twenty-three locations across twelve countries, which include the philippines, india, and the united states. it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! we at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. what we offer: at taskus, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. our commitment to a people first culture is reflected in the various departments we have established, including total rewards, wellness, hr, and diversity. we take pride in our inclusive environment and positive impact on the community. moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within taskus. join our team today and experience firsthand ...
Sobre nuestro propósito en krediya, nuestra misión es clara: abrir puertas a través del mundo digital, permitiendo que las personas más vulnerables accedan a la tecnología y a mejores oportunidades. cumplimos sueños en panamá, colombia, costa rica, guatemala, honduras, el salvador y méxico, con el compromiso de transformar vidas a través de soluciones financieras simples, seguras y accesibles. si quieres ser parte de un equipo que genera impacto real y trabaja por un futuro más inclusivo, esto es lo que buscamos en ti: sobre el propósito del cargo generar reportes, análisis y dashboards que respalden la toma de decisiones estratégicas en el área de cobranzas, contribuyendo al cumplimiento de los objetivos de recaudo y a la administración efectiva de la cartera de clientes. este rol será clave para identificar patrones de impago, optimizar la gestión de cobranzas en sus diferentes etapas y garantizar un impacto positivo en el flujo de caja y en los resultados de la compañía. sobre las responsabilidades del cargo elaborar y actualizar reportes solicitados por la gerencia de cobranzas y stakeholders internos. construir dashboards que faciliten el análisis y seguimiento de la gestión de cartera en sus diferentes etapas (corriente, pre jurídica y jurídica). analizar la evolución de las gestiones diarias del equipo de cobranzas (internas y externas) por agente, país y tipificación. monitorear y evaluar las promesas de pago por país y por rangos críticos definidos por la compañía. realizar análisis por cosechas y rangos de pago. evaluar perfiles de clientes según varia...
* descripción empresa: el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. si estás interesado en consultar las vacantes para conectarte laboralmente con comfama, te recomendamos consultar nuestra página web www.comfama.com opción trabaja con nosotros * funciones del cargo: importante empresa aliada está en búsqueda de un/a especialista en experiencia de cliente con cuatro (4) años de experiencia en diseño de experiencia de cliente, diseño de servicios o ux en empresas digitales o fintech. formación académica: profesional en diseño de servicios, psicología, antropología, ingeniería industrial, administración, mercadeo o áreas afines. estudios complementarios en diseño de experiencia de usuario, design thinking, customer experience (cx) o service design. requerimientos y/o conocimientos para el cargo: • formación profesional en disciplinas relacionadas con diseño, comportamiento humano, administración o marketing. • conocimiento de metodologías de diseño centrado en el/la usuario/a. • experiencia validando prototipos e identificando oportunidades de mejora en journeys digitales. • capacidad para colaborar con múltiples áreas funcionales. • conocimiento de herramientas digitales para diseño, visualización e investigación. funciones: • di...
About the job hopper technology solutions (hts) checkout combines market-leading payment services, best-in-class fraud detection, and digital wallet capabilities to enhance the travel experience for users and drive revenue for partners. our hosted checkout solution offers global coverage and currency support, a comprehensive suite of payment methods, industry-leading anti-fraud technology, and an integrated wallet designed to boost loyalty. we are seeking a frontend software engineer with expertise in building high-quality web applications from the ground up. as part of a cross-functional team of exceptional engineers and product managers, you will develop new features and provide best-in-class support to help our partners scale their businesses. tech stack: our frontend will be web apps using react + typescript, and you will play a large part in evolving this our backend systems are written in scala, and we use a suite of gcp services what would your day-to-day look like design, build and review code for our hts checkout web frontend operate autonomously but work closely with your fellow engineers as well as pm to ensure high alignment explore engineering improvements for the team and the product collaborate cross-functionally with the product team and other hopper teams our group operates with very few meetings and emphasizes strong alignment and asynchronous decision making an ideal candidate has senior-level experience & familiarity with react the ability to effectively drive towards a solution in a thoughtful and creative manner the abilit...
Position : financial controller working hours : monday to friday; 9:00am to 5:00pm est salary range : $3,000- $3,500 per month based on experience location : remote (preferred: latam) key responsibilities daily financial operations manage and participate in daily transactional finance : accounts payable, accounts receivable, invoicing, expense tracking, and order management. ensure accuracy, completeness, and timeliness of financial entries across multiple entities. work closely with internal bookkeepers, providing support, oversight, and hands-on problem-solving when needed. multi-entity financial oversight oversee financial operations across several entities , ensuring consistent systems, controls, and reporting. implement entity-specific processes where needed while maintaining unified group-level financial integrity. monitor intercompany transactions and ensure proper reconciliation across all entities. process design & systems implementation build and implement scalable financial processes to support company growth and increased complexity. identify inefficiencies and design solutions that streamline workflows and improve visibility. work with stakeholders across departments to align finance with operations and growth goals. month-end close & reporting lead month-end close across all entities, including reconciliations, journal entries, and internal reporting. maintain regular communication with external accountants to support tax compliance, audits, and year-end filings. prepare clean, timely, ...
Job title: senior data architect – fintech data lakes location: remote department: enterprise data & analytics / technology reports to: chief data officer (cdo) or head of data engineering about the role we are seeking a highly experienced senior dat...
AlÓ credit es una fintech en crecimiento, especializada en financiación de smartphones bajo modelo compra ahora paga después. estamos transformando la forma en que los colombianos acceden a tecnología, y queremos que tú hagas parte de esta evolución....
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