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TRAVEL SPECIALIST FOR SOUTH AMERICA (FRENCH-SPEAKING)

Join to apply for the travel specialist for south america (french-speaking) role at ventura travel 1 week ago be among the first 25 applicants join to apply for the travel specialist for south america (french-speaking) role at ventura travel join us ...


STEM SPECIALIST (FLUENT IN SPANISH – LATIN AMERICA) – AI TRAINER

Stem specialist (fluent in spanish – latin america) – ai trainer join to apply for the stem specialist (fluent in spanish – latin america) – ai trainer role at invisible expert marketplace. get ai-powered advice on this job and more exclusive feature...


MUJ-022 CUSTOMER SERVICE REPRESENTATIVE - FINANCIAL SERVICES

1 day ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from op360 (office partners360) business administrator || recruitment officer || bpo talent acquisition || hr job description: we are seeking confident customer service representatives to join a high-performance work team environment. in this role, you will be responsible for providing exceptional customer experience to our valuable current, past, and prospective customers mainly through calls and emails. job responsibilities: -respond and resolve customer concerns in a timely, accurate, and professional manner -offer quality customer service on every call to surpass expectations -efficiently escalate complex problems to appropriate internal resources -document customer interactions to help maintain the client’s internal and external knowledge bases -collaborate with coworkers to provide insightful feedback that will improve processes and products -perform other tasks as required by the campaign qualifications - a bachelor’s degree from an accredited college or university preferred but not required - 1+ year prior experience working in customer support or in a call center environment is preferred but not required - experience in financial services is a huge plus but not required (especially us retirement plans -401k, ira, etc) is preferred - proficient in written and verbal english and spanish - basic technical skills—able to navigate through smartphone and computer applications - a critical thinker with...


(JWE546) | ALMACENISTA

A storekeeper will manage the goods and deliveries moving in and out of the hotel and will ensure that these deliveries reach the appropriate destinations and logged according to the company's purchasing and procurement standards. **what will i be doing?** as storekeeper, you will manage the goods and deliveries moving in and out of the hotel and will ensure that these deliveries reach the appropriate destinations and logged according to hilton's purchasing and procurement standards. specifically, you will be responsible for performing the following tasks to the highest standards: + receive and forward all goods and deliveries in and out of the hotel to the correct point of contact/storage area + keep accurate recordings of all incoming and outgoing goods + identify slow moving items to avoid over purchasing + place orders through online procurement system + maintain exclusive control over central stores of the hotel with respect to issue releases, control over deliveries and hotel stock counts + adhere to all health and safety procedures particularly relating to food and beverage items + assist and support team members, managers and the wider food and beverage department in a team environment + offer excellent customer service to customers and guests **what are we looking for?** a storekeeper serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: + positive attitude and good communication skills + comm...


AUTOMOTIVE SERVICE TECHNICIAN / MECHANIC A AND B LEVELS | JAO-837

Automotive service technician / mechanic - a and b levels earn $40.00 plus productivity bonus. 40-hour guarantee - flag 50 - 60 hours per week! top techs earn $90,000+ job intro we’ll provide “fast track” for nissan, honda, subaru, toyota and hyundai technicians with ase certification to become kia master tech certified! if you are a master tech not getting paid what you deserve, earn up to $40 per hour flat rate with a 40-hour guarantee. we can convert many of your oem credentials to kia and move your tools! please upload your resume and complete the assessment for immediate consideration. job description diagnose problems and perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standards. responsibilities - diagnose problems and perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standards. - provide labor and time estimates for any additional repairs required. - explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers. - learn new technical information and techniques in formal training sessions to keep up with rapidly changing technology. - inspect vehicles and record findings so that necessary repairs can be made. requirements - experience with the latest automotive technologies and a persistent problem solver. - dealership experience required. - ase / kia certification preferred. - valid driver's license. - team-oriented, flexible, and focused on maintaining a high level of ...


(S781) - SENIOR ECOMMERCE ANALYST

**company description** publicis global delivery is the talent powerhouse of publicis groupe, the largest global communications group. we make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the groupe. in latam, we are over 1,700 passionate employees that love to push boundaries and drive innovative solutions. if you are a risk-taker and love to develop intrepid ideas, pgd is the place for you. we move people, and people move us! **overview** publicis global delivery is looking for a senior e-commerce media analyst who wants to help our global clients succeed and our team continues growing. you will directly contribute to transforming our international clients 'businesses by running and activating e-commerce campaigns and guiding team members to improve their technical goals. you will be responsible for implementing and managing the overall paid marketing strategy, communication, budget allocation, and roi from different digital channels. develop specific campaigns to create and maintain high levels of quality outcomes with a deep understanding of media analytics and reporting. **responsibilities** work directly with global agencies to activate, monitor, and optimize social media campaigns for global clients such as samsung, disney, taco bell, lenovo, and their business kpis. proactively identify client’s growth opportunities and take actions to ensure it happens. assist in ecommerce and digital media training sessions. you will have the time and opportunity to grow and ...


SOFTWARE ENGINEER ASSOCIATE POWER BI - [Q543]

Software engineer associate power bi requisition id: 229620 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **_purpose_** contributes to the overall success of the _global human resources technology_ / solution architecture & engineering in colombia and canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **accountabilities** + champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. + participate in the development and support of cost effective and efficient applications or prototypes of low to medium complexity according to standards to meet the demands of the high availability, complex, on-line transaction processing environment. this involves participating in the system design, developing the required programs, performing unit testing and participating in the integrated system tests. + collaborate with business stakeholders and technical teams to gather requirements and deliver solutions. + ensure data accuracy, performance, and compliance with governance standards. + provide production and user acceptance testing applica...


W558 | ESG LOGISTICS SPECIALIST

Pl48-esg-logistics specialist date: jul 7, 2025 location: siberia, cun, co we are looking for the right people — people who want to innovate, achieve, grow and lead. we attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry. job duties under direct supervision, responsible for the movement of domestic and international goods in compliance with local and international law. role requires knowledge of all possible movement constraints, experience in one or two transport modes (ocean, air or land) and knowledge of hazardous movements. coordinates pre-shipping instructions and works with service provider(s) on movements. coordinates orders for shipment of cargo from point of origin to point of destination, to ensure product meets required delivery in the most efficient method, while interfacing with the customers to keep them apprised of progress. all files must be maintained per shipping requirements. gathers data on value of the service provider and analyzes business' short-term needs while planning movement of shipments. requires the use of logistics systems to perform job duties, and ensure correct and timely movement transactions. responsible for recording data measurements to help follow trends in order to identify alternative ways to improve the moves and logistics services to the economic benefit of halliburton. res...


(HD-737) SOCIAL ANALYST

**company description** **publicis global delivery** is the talent powerhouse of publicis groupe, the largest global communications group. we make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the groupe. in latam, we are over 1,700 passionate employees that love to push boundaries and drive innovative solutions. if you are a risk-taker and love to develop intrepid ideas, pgd is the place for you. we move people, and people move us! **overview** publicis global delivery is looking for a social analyst l2 who led digital campaigns for the assigned advertisers (billing support, setup, taxonomy creation, monitoring, optimization, and reporting) for multiple social platforms such as facebook, snapchat, twitter, tik toktiktok, linkedin, pinterest, and reddit. the ideal candidate has independence and focus on quality and is eager to grow together with more than 5.000 employees of publicis global delivery in the world. if you are passionate about digital transformation, cross-team communication, and the digital ecosystem, we are looking for you! colombia / peru / costa rica **responsibilities** + setup social campaigns, within each required platform, following agency and advertiser guidelines. + run weekly status calls with internal stakeholders providing performance and pacing strategies. + monitoring the health of your campaigns, ongoing optimization efforts to meet campaign objectives, including daily management of campaign budgets, website conversions, bid management, and ad...


L547 | SOFTWARE ENGINEER ASSOCIATE POWER BI

Software engineer associate power bi requisition id: 229620 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **_purpose_** contributes to the overall success of the _global human resources technology_ / solution architecture & engineering in colombia and canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **accountabilities** + champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. + participate in the development and support of cost effective and efficient applications or prototypes of low to medium complexity according to standards to meet the demands of the high availability, complex, on-line transaction processing environment. this involves participating in the system design, developing the required programs, performing unit testing and participating in the integrated system tests. + collaborate with business stakeholders and technical teams to gather requirements and deliver solutions. + ensure data accuracy, performance, and compliance with governance standards. + provide production and user acceptance testing applica...


RR531 | ANALISTA DE RIESGO SENIOR

Analista de riesgo senior **requisition id:** 219873 we are committed to investing in our employees and helping you continue your career at scotiagbs **_purpose_** leads and oversees global kyc in colombia and the countries we support globally, ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures. **_accountabilities_** + leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader bank relationships, systems and knowledge. + refresh data and documentation for existing clients on an ongoing basis per periodic reviews cycle in accordance with firm’s policies, standards and procedures + support kyc/aml, facilitating the refresh of global clients in an efficient, compliant, and client-centric manner + interacting with bankers and relationship managers to obtain required information + conduct follow up with internal partners to ensure timely actions on those cases that require their input + update firm systems and databases with information / documentation obtained from clients + handle inquiries and ad hoc requests from internal clients including compliance where required + produce high quality error free work independently on a timely basis with at expected throughput rates + ability to handle volume spikes and prioritize work including ad-hoc requests and projects to meet business demands in a timely manner + understand and keep abreast with regulatory/ tax requirements for clients in kyc + identify ...


[IGK-989] - AR / COLLECTION SPECIALIST BARRANQUILLA, COLOMBIA (HYBRID)

Who we are sell cord is a leading agency specializing in launching and scaling brands exclusively on walmart marketplace. as walmart-approved partners, we help businesses grow by optimizing their presence on the platform and driving sustainable success. our finance team plays a crucial role in maintaining accurate financial records, ensuring smooth operations, and supporting sell cord’s continued growth. we are looking for a detail-oriented and proactive bookkeeper to join our team and help manage our financial processes efficiently. about the role as a ar / collection specialist at sell cord, you will be responsible for the ownership of invoicing and collections. you will work closely with internal teams to ensure smooth and accurate billing processes, improve collection timelines, and maintain great client communication. this role reports directly to our controller and offers an exciting opportunity to contribute to a fast-growing company in the e-commerce space. roles and responsibilities - manage collections follow-up efforts - oversee enterprise billing operations, ensuring accuracy and timely invoicing, while addressing and resolving any billing discrepancies or complications - run billing audits to ensure accuracy before invoices are sent - monitor aging reports and reduce overdue ar balances - communicate with clients regarding payments and billing disputes - collaborate with internal teams (sales, account management, etc.) when billing issues arise skills and qualifications - strong critical thinker and problem-solver - 5+ years of experience ...


AQ-606 | CUSTOMER SERVICE REPRESENTATIVE - FINANCIAL SERVICES

1 day ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from op360 (office partners360) business administrator || recruitment officer || bpo talent acquisition || hr job description: we are seeking confident customer service representatives to join a high-performance work team environment. in this role, you will be responsible for providing exceptional customer experience to our valuable current, past, and prospective customers mainly through calls and emails. job responsibilities: -respond and resolve customer concerns in a timely, accurate, and professional manner -offer quality customer service on every call to surpass expectations -efficiently escalate complex problems to appropriate internal resources -document customer interactions to help maintain the client’s internal and external knowledge bases -collaborate with coworkers to provide insightful feedback that will improve processes and products -perform other tasks as required by the campaign qualifications - a bachelor’s degree from an accredited college or university preferred but not required - 1+ year prior experience working in customer support or in a call center environment is preferred but not required - experience in financial services is a huge plus but not required (especially us retirement plans -401k, ira, etc) is preferred - proficient in written and verbal english and spanish - basic technical skills—able to navigate through smartphone and computer applications - a critical thinker with...


(J451) SR. STARTUP SA, GENAI COLOMBIA

Description do you like startups? are you an expert in the development and practical application of genai, ai, and ml? are you interested in the intersection of cloud computing, generative ai, and disrupting innovation? yes? we have a role you might find interesting. startups are the large enterprises of the future. these young companies are founded by ambitious people who have a desire to build something meaningful and challenge the status quo. they seek to address underserved customers, or to challenge incumbents. they usually operate in an environment of scarcity: whether that’s capital, engineering resource, or experience. this is where you come in. we are looking for technical builders who love the idea of working with early-stage startups in colombia to help them as they grow. in this role, you’ll work directly with a variety of interesting customers and diagnostics startups) and help them make the best (and sometimes the most pragmatic) technical decisions along the way. you’ll have a chance to build enduring relationships with these companies and establish yourself as a trusted advisor. as a member of the generative ai startups team, you will work directly with customers to help them successfully leverage aws technology to develop, train, tune, and deploy the next generation of generative ai foundation models at scale. as well as spending time working directly with customers, you’ll also get plenty of time to learn new technologies and keep your skills fresh. we have 200+ services across a range of different categories and it’s importa...


GAME PRESENTER WITH PORTUGUESE (BRASIL) PAID RELOCATION TO BOGOTA | FWL-583

Game presenter with portuguese work on screen with portuguese language at arrise ! starting with a 3'515.000 cop gross per month salary + performance bonuses up to 1'280.000 cop, and up to 1'000.000 cop for referring fellow portuguese speakers! . we provide home & emergency medical assistance plan from day one and free daily lunch . work in a state-of-the-art studio in bogotá , enjoy daily professional makeup & styling, and grow in an international, vibrant team. no experience is needed - we will make you a star! ready to take the spotlight? apply now! who we are arrise sets the benchmark for service delivery and excellence in the igaming industry. playing a key role in the success of its clients, which include pragmatic play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, arrise helps to deliver exceptional gaming experiences to millions of players worldwide. our global team of over 7,000 talented and driven professionals are shaping the future of igaming. headquartered in gibraltar, we have offices spanning canada, india, the isle of man, latvia, malta, romania, serbia, bulgaria, col o mbia and the uae, and more exciting destinations on the horizon. what is a game presenter a game presenter is a person who opens, maintains , and closes card games , dealing cards and broadcasting live to online players in front of the cameras in a live casino. the job of a game presenter does not require previous work experience , we will teach you everything you need to know ! what we expect from you is a positive att...


HELPDESK & CUSTOMER SUCCESS OPERATIONS AGENT | X-973

What you'll do we are looking for astructured, reliable, and detail-orientedindividual to join our customer success team as ahelpdesk & customer success operations agent (remote). in this fully remote role, you will serve as afirst-linecontact for client support, primarily coveringnorth american clients, while contributing to24/7 global service coverageas part of afollow the sun (fts)model. as one of thefirst hires in your region, you will play a key role in helping usscale our global support presence, streamline helpdesk operations, and provideback-office support to our customer success managers (csms). this is a role for someone who thrives in a fast-moving, international environment and wants to help improve the way we support and serve our clients. your key accountabilities are: helpdesk & client support - act as the first point of contact for client inquiries via platforms likejira service desk,zendesk, or similar. - triage and route tickets efficiently to the right internal teams, ensuring high-quality data capture and follow-up. - monitor ticket queues, track resolution status, and escalate time-sensitive issues where needed. - keep all client interactions and internal updates well-documented and easy to follow. customersuccessoperations - provideback-office supportto customer success managers (csms) through crm maintenance, meeting coordination, follow-up tracking, and internal workflows. - help ensureaccuraterecords and consistent updates across systems for full customer visibility. - assistin improving internal cs processes, templates, and...


[OQ-008] RESTAURANT FINANCIAL CONTROLLER

Get ai-powered advice on this job and more exclusive features. from spreadsheets to sizzling profits – keep hospitality finances in check rooted hospitality group turns big ideas into beloved restaurants, creating spaces where warmth, flavor, and hospitality come together seamlessly. with an award-winning portfolio, rhg revitalizes underperforming properties and transforms them into bustling culinary hotspots. every plate tells a story, every guest feels at home—be part of an industry leader shaping the future of dining. job description as a restaurant financial controller , you will oversee financial reporting, budgeting, and cash management to drive business growth. you’ll ensure compliance with tax laws, manage accounting operations, and analyze financial data to support strategic decisions. your expertise will be key in optimizing financial performance and maintaining the fiscal health of the organization. job overview employment type: indefinite term type contract shift: monday – friday 8:00 am – 5:00 pm est work setup: remote/work from home - 5 days work week - work from home arrangement - 20 vacation days in total - fully-customized emapta laptop and peripherals - indefinite term type contract - direct exposure to our clients - diverse and supportive work environment - unlimited upskilling through emapta academy courses the qualifications we seek - minimum of 2 years of experience in accounting . - minimum of 2 years of experience in financial planning , including budgeting, forecasting, and cash flow management. - strong unde...


(AE-549) | HELPDESK & CUSTOMER SUCCESS OPERATIONS AGENT

What you'll do we are looking for a structured, reliable, and detail-oriented individual to join our customer success team as a helpdesk & customer success operations agent (remote). in this fully remote role, you will serve as a first-line contact for client support, primarily covering north american clients, while contributing to 24/7 global service coverage as part of a follow the sun (fts) model. as one of the first hires in your region, you will play a key role in helping us scale our support presence, streamline helpdesk operations, and provide back-office support to our customer success managers (csms). this role is ideal for someone who thrives in a fast-paced, international environment and wants to improve how we support and serve our clients. your key accountabilities are: helpdesk & client support - act as the first point of contact for client inquiries via platforms like jira service desk, zendesk, or similar. - triage and route tickets efficiently to the appropriate internal teams, ensuring high-quality data capture and follow-up. - monitor ticket queues, track resolution status, and escalate time-sensitive issues as needed. - keep all client interactions and internal updates well-documented and easy to follow. customer success operations - provide back-office support to customer success managers (csms) through crm maintenance, meeting coordination, follow-up tracking, and internal workflows. - ensure accurate records and consistent updates across systems for full customer visibility. - assist in improving internal cs processes, temp...


[CS546] ACCOUNTING ANALYST

Accounting analyst enviar candidatura ahora » **fecha:** 31 jul 2025 **ubicación:** bogota, dc, co **empresa:** scotiabank **id de la solicitud:** 227062 **programa de referido de empleados – probable pago:** $0.00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs **purpose** contributes to the overall success of subsidiary accounting operation in canada for finance services unit ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. the accounting analyst is responsible for ensure that the transactions booked in the gl systems reflect the economic reality, considering the timely and accurate processing of financial transactions for the bank´s subsidiaries and guarantee the reasonableness of accounting information under the scope of the accounting team in bogotá. **accountabilities** • champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. • record and post transactions in the local systems for daily, monthly, and quarterly processes. • maintain all the supporting documentation updated. • do follow-up to open items in accounts receivable and accounts payables. • prepare and analyze balance sheet reconciliation. • do follow-up to open items in accounts receivable and accounts payables. • prepare, ana...


ACCOUNTS PAYABLE SPECIALIST | (Z-209)

Accounts payable specialist in colombia, on-site your impact behind every approved payment is a hospital, a clinic, or a doctor who can keep helping patients. your precision keeps finances in check, making sure invoices are processed, vendors are paid, and healthcare providers can focus on what they do best—caring for people. because when payments flow, care keeps moving. why you’ll love this a stable, long-term cooperation opportunity with room to grow. a chance to make a difference – supporting top u.s. healthcare companies. full training & ongoing support – we set you up for success. a professional, supportive team that values your skills. what you’ll do ️ process invoices – verify, approve, and track payments. ️ manage vendor relations – resolve discrepancies and maintain smooth communication. ️ reconcile accounts – ensure financial records are clear and accurate. ️ monitor expenses – align costs with budgets and policies. ️ support audits – keep documentation organized and compliant. what you bring experience in accounts payable or accounting (1+ years, healthcare/insurance a plus). proficiency in accounting software & excel. strong english communication skills (b2+ level). attention to detail & problem-solving mindset. ability to manage multiple tasks efficiently. your impact keeps healthcare moving when payments are handled right, hospitals can focus on saving lives. if you're looking to make a real impact, we’d love to hear from you. compensation ️ the gross compensation for this position is $700-950 ️ in exceptional ca...


(YYC-737) | CALL CENTER SUPERVISOR

Want to make a difference for others as a leader in healthcare? welcome to serenity. if you’ve ever thought about a career in healthcare but didn’t know where to start — this is your sign. serenity healthcare is redefining what mental wellness looks and feels like. no healthcare experience? we’ve got you. we’re not hiring for medical know-how — we’re hiring leaders. if you can motivate a team, hit goals, and keep things running smoothly, you’ll thrive here. bring your leadership skills and personal drive to achieve key metrics and help others do the same, and we’ll teach you the rest. the role: call center supervisor | las colinas, tx you’ll guide a team that’s all about creating a smooth, supportive experience for every caller. from training and coaching to handling escalations with care, you’ll set the tone and keep the flow calm, professional, and productive. what you’ll be doing: - lead a team that brings calm, concierge-level care - coach with heart—accountability, feedback, support, growth - handle tough calls with grace and a focus on solutions - use data and performance metrics to level up service - keep standards high and the patient experience world-class what you need: - minimum 1 year experience as a customer service supervisor - background in call center environment is ideal - passion for helping patients and developing teammates - attention to detail and proven track record of achieving performance metrics - clear, confident communication - calm under pressure, quick with smart decisions - adaptable and driven by results why you’l...


MMH-092 - CRITICAL INCIDENT MANAGER - SERVICE MANAGEMENT

Critical incident manager – service management page is loaded critical incident manager – service management apply remote type hybrid locations colombia - remote time type full time posted on posted 3 days ago time left to apply end date: august 10, 2025 (29 days left to apply) job requisition id jr101217 for more than 40 years, accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. whether partnering with iata on industry-wide initiatives or enabling digital transformation to simplify airline processes, accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. responsibilities: incident detection & reporting: monitor and review incident reports from multiple sources, including it systems, monitoring tools, and user-reported incidents. ensure that all incidents are logged in the incident management system with accurate information, including impact, urgency, and priority. proactively identify recurring issues and escalate them to relevant teams for investigation and resolution. incident classification & prioritization: classify and prioritize incidents based on their severity, business impact, and urgency in accordance with predefined sla (service level agreement) criteria. work with service desk teams and technical support teams to ensure appropriate categorization and prioritization of incidents. ensure that high-priority incidents are immediately escalate...


[C316] - AGENTE DE CALLCENTER NIVEL 0

Colaboradores que requieren contar con conocimientos técnicos que demuestren una excelente atención al cliente. siempre es en búsqueda de oportunidades de mejora continua tanto dentro de la organización y fuera de ella. el equipo de helpdesk estará compuesto por agentes monolingües (solo español). un colaborador de helpdesk+ será asignado para trabajar en las siguientes funciones según sea necesario: troubleshooting diagnóstico inicial. mantener al cliente informado (comunicación continua) - kci (keep customer informed) seguimiento de los requerimientos. (follow up). cierres de tickets. (closure) elaboración de informes diarios. responsabilidades e atribuições el colaborador debe escalar proactivamente dentro de los parámetros manejados por el sla. el colaborador debe escalar internamente con los operation managers cuando el análisis técnico se haya detenido por razones exteriores o a raíz de una falla general. el colaborador realiza el seguimiento a las escalaciones recibidas e informa adecuadamente. realizar el seguimiento y mantener al cliente informado (kci -keep customer informed) hasta la resolución. gestionar las actividades del proveedor (por ejemplo, direccionar / escalar agentes externos para despachar y reparar fallas con el fin de cumplir con nuestros acuerdos de nível de servicio). asignar y derivar el incidente y/o solicitud al grupo de resolución apropiado cuando la resolución del primer contacto no sea posible, ya sea contratando la 2nd line de soporte o el 3rd nível dentro de sencinet. proporcionar un diagnóstico preciso y rectificación de ...


CUSTOMER SERVICE REPRESENTATIVE - FINANCIAL SERVICES (PDP-811)

1 day ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from op360 (office partners360) business administrator || recruitment officer || bpo talent acquisition || hr job description: we are seeking confident customer service representatives to join a high-performance work team environment. in this role, you will be responsible for providing exceptional customer experience to our valuable current, past, and prospective customers mainly through calls and emails. job responsibilities: -respond and resolve customer concerns in a timely, accurate, and professional manner -offer quality customer service on every call to surpass expectations -efficiently escalate complex problems to appropriate internal resources -document customer interactions to help maintain the client’s internal and external knowledge bases -collaborate with coworkers to provide insightful feedback that will improve processes and products -perform other tasks as required by the campaign qualifications - a bachelor’s degree from an accredited college or university preferred but not required - 1+ year prior experience working in customer support or in a call center environment is preferred but not required - experience in financial services is a huge plus but not required (especially us retirement plans -401k, ira, etc) is preferred - proficient in written and verbal english and spanish - basic technical skills—able to navigate through smartphone and computer applications - a critical thinker with...


D-983 - ACCOUNTS PAYABLE SPECIALIST

Accounts payable specialist in colombia, hybrid your impact behind every approved payment is a hospital, a clinic, or a doctor who can keep helping patients. your precision keeps finances in check, making sure invoices are processed, vendors are paid, and healthcare providers can focus on what they do best—caring for people. because when payments flow, care keeps moving. why you’ll love this a stable, long-term cooperation opportunity with room to grow. a chance to make a difference – supporting top u.s. healthcare companies. full training & ongoing support – we set you up for success. a professional, supportive team that values your skills. what you’ll do ️ process invoices – verify, approve, and track payments. ️ manage vendor relations – resolve discrepancies and maintain smooth communication. ️ reconcile accounts – ensure financial records are clear and accurate. ️ monitor expenses – align costs with budgets and policies. ️ support audits – keep documentation organized and compliant. what you bring experience in accounts payable or accounting (1+ years, healthcare/insurance a plus). proficiency in accounting software & excel. strong english communication skills (b2+ level). attention to detail & problem-solving mindset. ability to manage multiple tasks efficiently. your impact keeps healthcare moving when payments are handled right, hospitals can focus on saving lives. if you're looking to make a real impact, we’d love to hear from you. let's keep in touch – follow us on social media for all the behind-the-scenes awesomeness. because ...


TRAINING MANAGER (LP-662)

About this role thank you for your interest! this position is part of an evergreen strategy, which means it is currently open to identify and connect with talent who may be interested in future opportunities. while there is no immediate vacancy, we would love to learn more about your profile and keep you in mind when a need arises. in this role, the training manager will be responsible to: + manage assigned program to insure maximum client throughput and revenue capture. + ensure training records and regulatory paperwork issues are managed and processed in a timely and accurate manner. + support program scheduler to insure the balanced and effective scheduling of instructors to fulfill client requirements. + ensure adherence to processes as relevant. + act as point of contact with local technical personnel to ensure that training devices remain fit for the published curricula. + coordinate with sales department as appropriate. + manage the training qualifications and currency of assigned instructors to ensure maximum instructor availability and currency. + conduct simulator and classroom assessments of instructor competence and performance. + develop staffing recommendations. + be responsible for instructor standardization within the assigned fleet. + arrange instructor meetings training as required. + support course preparation and availability of course documentation before customer course start date. + support the creation of training curricula and courseware as required. + monitor client progress and report on substandard performance. ...


S-364 - DYNAMICS 365 FUNCTIONAL F&O LEAD CONSULTANT

Our client’s microsoft business solutions team is a microsoft gold partner and leader in microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing microsoft’s m365, azure, microsoft’s enterprise resource planning (erp) and customer engagement (ce) software from the microsoft dynamics 365 (d365) software line. role overview the role calls for a motivated and skilled dynamics 365 f&o; functional consultant to be a part of a dynamic d365 consultancy services team. a lead consultant has a fundamental role in supporting the practice lead and principal consultant to ensure the smooth running of operations. the lead consultant is to act as a bridge between the onsite engagement team and the client team. a lead consultant will be accountable for collating engagement requirements and translating those into implementable actions. job location: silema, malta work type: hybrid job type: full-time, permanent working hours: gmt +1 salary: base + benefits (paid in euros €) relocation: visa & relocation package included requirements - educated to degree level, masters preferred - microsoft dynamics certifications such as microsoft dynamics 365 core finance and operations and microsoft dynamics 365 finance and/or dynamics 365 supply chain management functional consultant associate (preferred) - 9 to 11 years of relevant experience in a similar role, particularly in microsoft dynamics professional services - experience/knowledge about erp implementation method...


SENIOR DATA ENGINEER

For more than 20 years, our global network of passionate technologists and pioneering craftspeople has delivered cutting-edge technology and game-changing consulting to companies on the brink of ai-driven digital transformation. since 2001, we have g...


ANALÍSTA LOGÍSTICA JUNIOR – TRANSPORT

Join to apply for the analista logística junior – transport role at kent place school location: la ceja, antioquia. type: hybrid | full-time area: transportation salary: from $2,700,000 cop job mission manage the acquisition, negotiation, documentati...


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