Who are we? launch potato is a digital media company with a portfolio of brands and technologies. as the discovery and conversion company, launch potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awa...
Intouchcx bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the senior manager of human resources role at intouchcx intouchcx bogota, d. c. capital district, colombia join to apply for the senior manager...
Job summary about the team/rolethe team leads the design and continuous optimization of support processes by identifying opportunity areas, monitoring performance, and implementing effective solutions to enhance efficiency and customer service quality. define systematic parameters for system configuration to ensure the most effective solutions for customer service representatives (csrs). in this role, you'll be... you'll love working at didi because... we create user value we strive to always create valuable experiences for our users in everything we do. our focus is to always innovate new experiences that are safe, pleasant and efficient. we are data-driven we are strong believers in making informed decisions, that's why we are data-driven. we can better navigate the business landscape strategically by analyzing valuable metrics. win-win collaboration success is a team sport. when we work to help our partners and colleagues win, we win, too. while keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do. we believe in integrity integrity is at the very core of our business. we are people who always want to do the right thing. our intentions are sincere, we speak our minds and listen to each other. growth we always strive to do better. that means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow. diversity and inclusion diversity is one of our biggest strengths. our differences are what make us distinct. we respect each other and believe in equal opportunities for...
Job title: trainer ii - bilingual job description the trainer ii is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. this position requires attaining and maintaining certification in the trainer certification program (101/102), provides mentoring to program ready trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods. **essential functions/core responsibilities** + responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations + utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment + prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities + accountable for achieving individual training performance metrics + support and partner with operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required) + maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings...
Executive assistant to chief executive officer executive assistant to chief executive officer we are a recruitment company that helps u.s.-based businesses grow by connecting them with top-tier virtual assistants and remote professionals from latin america. we are committed to building reliable, long-term remote teams for our clients while creating amazing career opportunities across latam. we are currently hiring a highly organized, proactive executive assistant to directly support our ceo and collaborate with our operations and hr teams . if you're passionate about keeping things (and people) on track, love solving problems quickly, and thrive in a fast-paced environment — this role is for you. key responsibilities - provide high-level administrative support to the ceo. - manage and organize executive calendars , schedule meetings, and ensure timely follow-ups - prepare internal and client-facing reports. - track and manage kpis, sops , and other performance metrics - coordinate communications across internal teams and external stakeholders - support internal recruitment and onboarding processes when needed - follow up with leads and clients via email and phone - use tools such as slack, hubspot, zoho crm , and google workspace to streamline tasks. who you’ll work with - you will report directly to the ceo - you’ll collaborate closely with: - operations team (for reporting and project updates) - hr/recruiting (for onboarding coordination) - marketing and sales (for client follow-ups) tools you’ll use - slack – team communication - googl...
Job title: sr. trainer i - bog job description the sr trainer i is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. this position requires attaining and maintaining certification in the trainer certification program (101/102), provides mentoring to program ready trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods. **essential functions/core responsibilities** + responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations + utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment + prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities + accountable for achieving individual training performance metrics + support and partner with operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required) + maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings ...
At iron mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. that’s why we need smart, committed people to join us. whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at iron mountain. we provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. we proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? if so, let's start the conversation. **_the doc support generalist is responsible for providing tactical support for commercial sales. the primary goal is to support iron mountain internal customers by completing opportunity-related tactical and administrative activities during the opportunity lifecycle or relationship management cycle, which helps to enable the opportunity to revenue. this position is designed to reduce the amount of sales-related administrative activities performed by sales teams, allowing them to spend more time on selling. this role is foundational, requiring meticulous adherence to standard operating procedures and a strong focus on data accuracy and system prof...
Job title: team leader, operations job description the team leader, operations is responsible for the day-to-day supervision of a group of call center associates. this position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. **essential functions/core responsibilities** + responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements + effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly + identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment + ensure service delivered to our customers meets contractual key performance indicator (‘kpis’) and financial expectations + communicate expectations to employees and provide timely updates + provide subject matter expertise in handling escalated customer calls as needed + conduct team meetings to ensure expedient communication of relevant information and as an open forum for input. schedule and organize team activities + stay current on internal work processes, policies and procedures. attend required manager development training + promote the concentrix values through both behavior and attitude, including being an advocate for team members **candidate profile** + associate's degree in related field with two to four years of relevant exp...
Company description eurofins scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. from the food you eat, to the water you drink, to the medicines you rely on, eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. the eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agro-science contract research organization services. it is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in contract development and manufacturing organizations. it also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products. in over 30 years, eurofins has grown from one laboratory in nantes, france to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. in 2021, eurofins generated total revenues of eur 6.72 billion, and has been amon...
About the role latam cent is hiring a junior chief of staff to support our executive team with strategy, execution, and operations. this role is ideal for a sharp generalist who thrives in fast-paced environments, learns quickly, and wants exposure to recruiting, client management, internal ops, and growth strategy. youll work directly with our leadership to keep projects on track, solve day-to-day issues, and build systems that help us scale. key responsibilities - own internal project tracking, ops documentation, and cross-team follow-ups - support ceo and execs with scheduling, research, and meeting prep - help streamline workflows across recruiting, sales, and client delivery - analyze metrics and surface insights for team reviews - draft internal comms, notion pages, and client-facing docs as needed - handle one-off priorities ranging from hiring support to partner coordination - identify gaps in tools or systems and help implement improvements requirements - 2+ years in a fast-paced startup or operations-heavy role - strong organizational and execution skills - excellent written and verbal communication in english (c1+) - tech-savvy and comfortable with platforms like notion, airtable, slack, and gsuite - resourceful, proactive, and comfortable with ambiguity - based in latin america and available to work u.s. hours preferred qualifications - experience working with or supporting executive leadership - background in recruiting, client services, or b2b startups compensation & logistics - competitive salary in usd - full-time contractor role, remote from a...
Location: this position is remote within colombia about data science & analytics. every engagement at huge starts with a clear articulation of user needs and client objectives. this is achieved through direct measurement of user behavior, integration of research, synthesis of market data, and modeling of business results. we apply a diverse set of skills and tools, and constantly evaluate and deploy new methods on behalf of our clients. analysts partner with researchers, strategists, designers, and technologists to prioritize opportunities, test hypotheses, and deliver user experiences with the potential to transform industries. data science & analytics at huge partners with research, strategy, design, and technology to prioritize opportunities, test hypotheses, and deliver user experiences with the potential to transform industries. huge is looking for a senior analyst to join the data science and analytics team in colombia. as a senior analyst, you will analyze data and develop insights around user engagement in order to inform critical product decisions. you’ll partner closely with internal ux and program teams as well as clients to ensure that our teams are measuring success. what we’d like to see. - 4-6 years of experience as a data analyst - experience in bigquery - experience working with ga4 and adobe analytics - experience extracting insights and telling the story. - experience working on projects where you have accessed ga4 data through bigquery. - expertise writing scripts sql - experience with tagging and gtm - experience working i...
Qa manager, colombia (spanish skills are mandatory) we are tech transformation specialists, uniting human expertise with ai to create scalable tech solutions. with over 7,400 ci&ters; around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. artificial intelligence is our reality. we are seeking a skilled individual with strong management capabilities alongside a deep understanding of quality assurance. this role involves creating and executing quality plans, automating testing processes, coordinating qa efforts, and ensuring thorough documentation throughout the project lifecycle. the ideal candidate will focus on enhancing overall quality from an end-to-end perspective and will have the potential to evolve into a squad leader, driving continuous improvement in our quality practices. key responsibilities: - lead qa initiatives and ensure quality standards are met across the project lifecycle - coordinate testing activities, define strategies, and support delivery teams in implementing best qa practices - mentor and support other qa team members, fostering a culture of quality and continuous improvement - collaborate closely with developers, product owners, and stakeholders to ensure alignment on quality goals - monitor test results, track quality metrics, and suggest process improvements required experience: - proven experience in quality assurance in agile environments - experience in managing or mentoring qa teams or leading squads with a focus on quality - strong understanding of testing metho...
Join to apply for the google advertising strategist role at digital resource 1 week ago be among the first 25 applicants join to apply for the google advertising strategist role at digital resource get ai-powered advice on this job and more exclusive features. digital resource is a full-service digital marketing agency based in west palm beach, fl. we partner with forward-thinking businesses to create custom internet marketing strategies. our solutions have a proven track record in increasing search engine rankings, building social followings, and most importantly, converting leads into real revenue. as a google ads strategist, you will be responsible for the research, planning, and execution of google adwords campaigns to drive clients’ short and long-term business objectives. your role will involve collaborating with various teams to ensure the success of these campaigns and effectively communicating complex digital ads dynamics in an easy-to-understand manner. responsibilities & duties: - develop and execute comprehensive google ads strategies to achieve client business goals. - collaborate with the marketing team to align paid search strategies with overall marketing objectives. keyword research and selection: - conduct in-depth keyword research to identify high-performing and relevant keywords. - optimize ad copy and landing pages for targeted keywords to improve quality scores. campaign management and optimization: - build out and maintain google advertising campaigns for clients based on their goals. - monitor and adjust bids, budget...
Employment type: full-time working hours: est about pavago we are currently seeking a detail-oriented account manager to support our client services team. this key role involves overseeing client onboarding, improving service levels, reducing call volume, and ensuring that marketing and communications processes are effectively implemented. the ideal candidate will bring strong communication, organizational, and project management skills, as well as the ability to handle a high volume of meetings and multiple client accounts. responsibilities - client onboarding and setup: lead and manage the onboarding process for new clients, ensuring all systems and marketing workflows are configured accurately and efficiently. - client communication & relationship management: serve as the main point of contact for clients, managing 25–30 meetings per month, addressing inquiries, concerns, and requests with professionalism and clarity. - service optimization: improve client experience by enhancing service levels and reducing the volume of inbound calls through better process design and proactive communication. - workflow oversight: streamline and manage end-to-end processes, including tracking, performance reporting, and workflow standardization, to drive consistency, efficiency, and high-quality results. - reporting & insights: deliver regular reports and insights, highlighting performance metrics, kpis, and strategic recommendations. - issue resolution: quickly troubleshoot and resolve any operational or performance-related issues. what makes you a perfect candidate - proact...
About the company: join addendum, a global software development and it team augmentation firm focusing on fintech, banking, and telco industries. experience tailored benefits, diverse projects with various tech stacks, and opportunities for growth, freedom, and responsibility you desire. about the role: were seeking a skilled qa automation engineer to support high-impact enterprise technology teams. you will help ensure the quality and reliability of business-critical systems, including erp, web platforms, and apis. this is a remote position requiring overlap with u.s. business hours. what you will be doing: - design and maintain scalable automation frameworks for ui, api, and performance testing. - build automated test scripts using tools such as selenium, cypress, postman, readyapi, or similar. - implement automated tests in ci/cd pipelines using tools like jenkins, git lab, or azure dev ops. - perform test data management, analyze results, and identify root causes of defects. - partner with developers, product owners, and dev ops teams to ensure end-to-end quality. - track and report qa metrics using tools such as jira, test rail, and git. - contribute to load/performance testing using tools like jmeter, gatling, or load runner. what we expect: - 4+ years of experience in qa automation for enterprise systems. - strong programming or scripting skills (e.g., python, java, groovy, .net, or bash). - hands-on experience with automated ui and api testing. - familiarity with ci/cd, version control, and agile/scrum methodologies. - solid understanding of sql and test data...
Work from home site reliability engineer - work from home site reliability engineer compartir oferta compartir oferta work from home site reliability engineer 1886461226 at baires dev, we've been leading the way in technology projects for over 15 years. we deliver cutting-edge solutions to giants like google and the most innovative startups in silicon valley. our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide. when you apply for this position, you're taking the first step in a process that goes beyond the ordinary. we aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. we are looking for a site reliability engineer to build and maintain highly reliable, scalable, and secure open shift/kubernetes clusters. we will need you to approach the problem of building and maintaining production systems from a software engineering perspective with a focus on automation, and reliability. what you will do: - build and automate and maintain open shift/kubernetes clusters. - create and enhance tools to make operational workflows more automated. - configure and maintain additional required supporting infrastructure applications. - monitor, respond to, and resolve cluster and infrastructure service issues. - handle infrastructure and services on prem and in aws. - diagnose and resolve problems in open shift and/or kubernetes clusters. - implement metrics to measure service performance and health. here's what we're looki...
**overview** **how you’ll make an impact** we are looking for a senior performance media professional to join our customer experience team in latam. this role will report directly to the director, revenue acceleration and will play a key role in strengthening our performance campaign execution and forecasting capabilities. as a regional and cross-functional role, you will be responsible for optimizing delivery strategies in programmatic, social, and affiliate marketing campaigns. your expertise in performance metrics, forecasting models, and optimization techniques will be necessary to ensure our programs scale successfully across clients and agencies. additionally, you will support sales, account management, and operations teams by providing strategic insights and data-driven recommendations to enhance campaign efficiency and return on investment. this is an opportunity to lead regional performance strategies, drive innovation, and contribute to the evolution of epsilon’s data-driven marketing approach in latam. if you have a passion for performance advertising and a deep understanding of programmatic and social, this role is for you **what you’ll achieve** + strategy & optimization: develop advanced performance strategies across programmatic and social channels to enhance delivery and efficiency. + forecasting & projections: build and refine models to predict campaign performance, ensuring efficient budget allocation and execution. + cross-functional support: work closely with sales, account management, and operations teams to identify and implemen...
Job title: servicenow developer employment type: permanent salary & benefits salary to be agreed upon. benefits may include health coverage and other perks. about the role: we are looking for a motivated and detail-oriented professional to join our client's team in the tech sector. in this role, you will contribute to the development of new enhancements, flows, and scripts, providing best practice advisory services, and being an integral part of the team responsible for solution design and review of all business process and system level changes. responsibilities: -assess, design, agree, communicate, and deploy configuration management processes across all teams. -translate customer itil requirements into functional documentation based on itsm tool capabilities and workflows. -implement the organization's configuration management policy and standards. -lead design and implementation on configuration management system and agree on the scope of the processes. -define the logical model for the cmdb based on customer requirements. -design, coordinate, and validate processes and procedure documentation. -work with customers to define the strategy for cis discovery and relationships. -support the definition and agreement of critical success factors, key performance indicators, and operational metrics. -create training material and provide training on configuration management procedures. requirements: -proficient skills in servicenow application overall use. -understanding of it service management. -4 years of relevant experience. preferred qualifications ...
It risk specialist requisition id: 228818 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. _purpose_ contributes to the overall success of first line technology as well as internal controls & regulatory management (icrm) ensuring specific individual goals, plans, initiatives are executed / delivered in support of it&s; and the businesses strategies and objectives. directly support the relevant it risk / icrm team to collaboratively assess, evaluate and quantify it risk, design controls and assist in their implementation within the business line. **_accountabilities_** + support the it risk team in providing the 1st line of defense (1b) function in technology with ongoing guidance to support the implementation of, and compliance to established it standards, policies, procedures, regulatory and cyber requirements through active engagement, guidance and counselling. + provide support to 1st line of defense (1a) teams, risk owners, to build their capability to identify, assess, mitigate and monitor risks associated with their use of information and it systems. + conduct risk assessments, risk control self-assessments (rcsas) and ensure observations, issues and outputs are recorded in enterprise tools; support it risk control testing and monitoring and help risk owners with remediation plans. + identify, review a...
At medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. you’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **a day in the life** at medtronic, innovation is at the core of our mission, driving advancements across our cardiovascular, diabetes, medical surgical, and neuroscience portfolios. our operating units leverage specialized expertise and a commitment to r&d; to bring diverse product lines to life. our regions adapt global strategies to local markets, enhancing accessibility and expanding our reach. supported by our enterprise functions, which provide strategic partnerships and scalable services, we deliver exceptional outcomes for patients worldwide. each role contributes to transforming healthcare and achieving our mission, impacting over 78 million patients and revolutionizing more than 70 health conditions. in this role, you will be responsible for executing comprehensive recruitment efforts for engineering positions across north america, with a focus on building and maintaining a robust pipeline of highly qualified, diverse candidates. you will support and fill requisitions, leveraging advanced sourcing techniques and data-driven strategies to meet position requirements from internal, external, and referral candidate pools. this position will report to a talent acquisition manager. this role will be a remote position based in bogotá. **responsibilities may include the following and other duties may be assign...
Thumbnail designer for youtube when you apply, please make sure the subject line is: i actually read the instructions who we're looking for you're a creative and innovative designer with a talent for creating scroll-stopping thumbnails that drive video views and channel growth. you understand the youtube ecosystem and how visual elements impact click-through rates. your expertise in graphic design and proficiency with industry-standard software is matched by your ability to work efficiently within tight deadlines. as our youtube thumbnail designer, you'll be responsible for creating visually compelling thumbnails that not only capture attention but convert browsers into viewers. you understand the nuances of the real estate niche and can translate content strategies into visuals that resonate with target audiences. what you'll do - design 10-20 high-quality thumbnails per week (40-80 per month) with a 24-hour turnaround time - create and maintain client-specific visual branding systems for real estate professionals - develop a/b testing variations and execute rapid design iterations based on performance data - optimize thumbnails for youtube search and browsing behavior to maximize ctr - collaborate with video editors and strategy teams within a production pod system - implement brand style guides and manage digital assets effectively - support client goals of 100-1000 subscriber growth per month what you'll bring - a minimum of 2 years of experience in graphic design, with a portfolio showcasing youtube thumbnails - proficiency in photoshop, il...
Job title: supervisor talent acquisition job description the supervisor, talent acquisition ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. this position is responsible assisting with development of recruiting strategy and managing a team who assess hiring needs and interview candidates for positions. **essential functions/core responsibilities** + responsible for development, implementation and administration of recruitment programs + direct the activities of a team who assist with development of innovative, creative, and proactive recruitment strategies to meet the business needs of each client, internal department, and appropriate stakeholders + set team goals and targets and monitor progress against recruitment department metrics. responsible for measuring team productivity. + lead a team responsible for the execution of initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants + work with hiring manager(s), hr, and appropriate stakeholders to determine final decisions on candidate hiring; make recommendations on appropriate hire(s) based on need and candidate interaction + partner with hr and compensation to offer competitive compensation packages and facilitate negotiation with candidates + coaches team in leveraging various resources -- internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source and attract qualifi...
At zimmer biomet, we believe in pushing the boundaries of innovation and driving our mission forward. as a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a zimmer biomet product or technology every 8 seconds. as a zimmer biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. to support our talent team, we focus on development opportunities, robust employee resource groups (ergs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. we are committed to creating an environment where every team member feels included, respected, empowered and recognised. **what you can expect** at zimmer biomet, we believe in pushing the boundaries of innovation and driving our mission forward. as a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a zimmer biomet product or technology every 8 seconds. as a zimmer biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. to support our talent team, we focus on development opportunities, robust employee resource groups (ergs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. we are committed to creating an environment where every team member feels included, respected, empowered and recognised. **how you'll create impact**...
**our purpose** _mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build a sustainable economy where everyone can prosper. we support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **title and summary** specialist, card fraud strategy analyst overview we are seeking a motivated and detail-oriented specialist to support our card fraud strategy team. in this role, you will contribute to fraud analytics efforts, support the development of detection rules, and assist in identifying trends in transactional data. this position offers an excellent opportunity to grow your skills and knowledge in a high-impact area of fraud prevention. role • perform initial analysis of transactional data to support the identification of fraud patterns and anomalies • leverage visualizations and dashboards (qlik, power bi, domo) to track fraud trends • contribute to the documentation and review of fraud detection rules • support the monitoring and reporting of fraud kpis and rule performance • collaborate with team members to gather data, run queries, and validate rule changes • research emerging fraud schemes and assist in compiling insights • prepare training and support materials for new fraud initiatives all about you • bachelor...
**our purpose** _mastercard powers economies and empowers people in 200+ countries and territories worldwide. together with our customers, we’re helping build a sustainable economy where everyone can prosper. we support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **title and summary** sr. business analyst overview the mastercard revenue operations and enablement team is looking for a sr. business analyst who will partner with technology, global business solutions center, and various other teams across ma to implement and operate processes associated with the member test facility (mtf). the ideal candidate will be highly motivated, intellectually curious, analytical, and excited by the challenge of balancing the needs of many diverse stakeholders. this individual will drive the end-to-end strategy and enablement of mcbs testing in the mtf environments to ensure risk mitigation and proper hand-offs between mcbs and other ma systems. role • develop, maintain, and periodically update written policy and procedure for billing and quality assurance. • partner with revenue operations and enablement project implementation team to develop mtf testing best practices and automation opportunities. • execute organizational vision for driving process standardization and best practices through organization-wide chang...
Job title: analyst, language support center job description the language support center analyst will be in charge of creating a supportive learning environment which will help students meet their learning goals. through interesting and diverse methods, the language support center analyst will teach them the important rules of reading, writing, and speaking in english, oversee their progress by tracking their assignment and exam grades, in order to provide useful feedback. prepares, plans, schedules and coordinates all aspects of classroom/blended/virtual facilitation/training. delivers trainings in a blended learning environment, on targeted topics such as language skills, communication skills, industry vocabulary, etc. using adult learning theory and accelerated learning techniques. collaborates with the talent acquisition, training & quality and operation teams to support language upskilling and/or other languages as required. **responsibilities** + provide dynamic facilitation of classroom-based and blended learning trainings through the application of a variety of instructional techniques and to multiple audiences and locations. + present training materials through classroom learning, hands-on demonstrations, and supporting activities for technical, customer service, and sales accounts. + conduct student and operation observations to detect gaps and design learning interventions. + organize classroom lectures and coursework. + be responsible for achieving individual training performance metrics. + prepare materials and activities. + engag...
We are seeking a highly motivated and results-driven sales development representative (sdr) to join our growing sales team. as an sdr, you will play a critical role in driving new business by identifying and qualifying potential leads, nurturing relationships, and setting appointments for the sales team. this is an excellent opportunity for someone looking to start or grow their career in sales within a fast-paced, technology-focused environment. key responsibilities: - high-volume outreach: make 80-100 calls per day to potential leads via phone to introduce thecompulab's services and generate interest. - lead generation: research and identify new prospects through various channels such as cold calls, emails, social media, and networking events. - qualify leads: use consultative selling techniques to assess prospect needs, qualify leads, and determine readiness to engage. - collaboration: work closely with the sales and marketing teams to refine lead generation strategies and improve outreach efforts. - maintain crm: document all outreach activities, lead interactions, and progress in the crm system to ensure accurate tracking and reporting. - set appointments: schedule meetings and demos for the sales team with qualified leads to present product offerings. - metrics driven: meet or exceed monthly and quarterly lead generation and qualification goals. - product knowledge: develop a deep understanding of thecompulab's solutions to effectively communicate value propositions to prospects. qualifications: - experience: proven experience as an sdr, in a...
Please submit your cv in english ★ latam – sales – account executive location: bogotá, colombia position: full-time, on-site job overview we are seeking a goal-driven, highly motivated inside sales representative to join our growing team. this role f...
Position summary: the client service manager is often the main point of communication between clients and the company. they must maintain good business relationships with current clients. also, they are expected to handle and resolve client queries, ...
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