Overview connecting clients to markets – and talent to opportunity with 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a fortune-100, nasdaq-listed provider, connecting...
About backblaze backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. together with our partners, we’re he...
**descripción del puesto: analista de calidad.** ¿qué hace realmente un analista de calidad? piense en usted mismo como alguien que trabajará con los líderes de equipo y los compañeros de equipo en formas de mejorar la experiência del cliente mediante el uso de datos, por lo que no todos pueden calificar para este rol. nos aseguramos de obtener lo mejor de lo mejor, después de todo, somos una empresa ridículamente buena, por lo que nos aseguramos de que nuestros empleados sean de primera categoría. así que, ahora necesitamos toda tu concentración porque es hora de imaginar cómo es ser un analista de calidad. como analista de calidad, organizará una plataforma de control de calidad para mantener un registro de los kpi: csat, puntajes de calidad, asistencia y productividad de todos los compañeros de equipo. escuchará llamadas, leerá correos electrónicos y revisará chats diariamente para asegurarse de que los compañeros de equipo sigan las políticas y ofrezcan un servicio excelente. hará recomendaciones sobre el proceso y las mejoras basadas en datos. cultivará relaciones de equipo continuas a través de seguimientos y controles diarios. también colaborará en informes semanales con los líderes de operaciones resumiendo los kpi semanales e identificando áreas de mejora. **¿tienes lo que se necesita para ser un analista de calidad?** **requerimientos**: **¿qué es lo que estamos buscando? **bueno, dado que este es un analista de calidad, necesitamos a alguien con experiência relevante como analista de calidad. alguien con un deseo de descubrir patrones en los datos que in...
**exl (nasdaq**: exls) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. using our proprietary, award-winning business exlerator framework, which integrates analytics, automation, benchmarking, bpo, consulting, industry best practices and technology platforms, we look deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance. exl serves the insurance, healthcare, banking and financial services, utilities, travel, transportation and logistics industries. headquartered in new york, new york, exl has more than 40,000 professionals in locations throughout the united states, europe, asia (primarily india and philippines), latin america (mexico city and bogota), australia and south africa. exl analytics provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting-edge analytics techniques and a consultative approach. leveraging proprietary methodology and best-of-breed technology, exl analytics takes an industry-specific approach to transform our clients’ decision-making and embed analytics more deeply into their business processes. our global footprint of nearly 4,000 data scientists and analysts assist client organizations with complex risk minimization methods, advanced marketing, pricing and crm strategies, internal cost analysis, and cost and resource optimization within the organization. exl analytics serves the i...
**implementation engineer** livevox (nasdaq: lvox) is a next generation contact center platform that powers more than 14 billion omnichannel interactions a year. by seamlessly unifying blended omnichannel communications, crm, ai, and wem capabilities, the company’s technology delivers exceptional agent and customer experiences, while helping to mitigate compliance risk. with more than 20 years of cloud experience and expertise, livevox’s ccaas 2.0 platform is at the forefront of cloud contact center innovation. the company is headquartered in san francisco, with international offices in medellin, colombia and bangalore, india. you´ll be working on clients’ requests to manage initial access, map and transfer data to coordinate client hands off. troubleshoots functionality of configured systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution. provides feedback based on client experiences to product and professional services teams for product and process improvements. may work as a support directly with client services and provide support remotely. additionally, you will be assigned as a lead resource on various projects regarding configuration and implementation process improvements. this includes, but is not limited to, documentation of configuration steps and process plans for executing implementations of certain products, features, or bundles/packages of those products and features. **responsibilities & impact** reasonable accommodations will be made to enable individuals with disabilities to perform...
**company description** evolution es un desarrollador y proveedor líder en el mercado de productos y servicios para entretenimiento de casino en línea. nuestra excelencia es impulsada por más de 20,000 _evolutioneers_ en 40 mercados alrededor del mundo, quienes trabajan en innovación de productos, desarrollo de software, soluciones de ti, hospedaje de juegos y soporte empresarial. el entorno dinámico y creativo de evolution ofrece una oportunidad única para el crecimiento personal y profesional. nuestras soluciones integradas de negocio a negocio garantizan que nuestros clientes puedan ofrecer siempre una experiência de entretenimiento en línea inigualable a sus jugadores a nível mundial. nos enorgullecemos de seguir siendo una potencia digital galardonada en productos y servicios de entretenimiento, con un portafolio en constante expansión de marcas: evolution live, netent, red tiger, ezugi, big time gaming, nolimit city y digiwheel. evolution es una empresa sueca fundada en 2006 y cotiza en nasdaq nordic (evo). - responsable de supervisar a los presentadores de juegos, shuffler y demás asignados durante su turno. esto implica asegurarse de que cumplan con las normativas del estudio - debe asegurarse de que todos los juegos se desarrollen conforme a las reglas del estudio. esto incluye la aplicación de políticas de juego responsable y medidas de seguridad. - encargado de verificar a las presentadoras de juegos antes de que inicien su turno para asegurarse de que cumplen con los estándares de presentación personal establecidos por la organización. - asegurarse de c...
**data entry specialist** **temporary position (6 months)** **_hybrid_** the world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. we are nuvei. nuvei (nasdaq: nvei) (tsx: nvei) the canadian fintech company accelerating the business of clients around the world. nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. at nuvei, we live our core values, and we thrive on solving complex problems. we’re dedicated to continually improving our product and providing relentless customer service. we are always looking for exceptional talent to join us on the journey! **your mission** as a technical merchant boarding specialist, you must resolve merchant onboarding tasks promptly. this includes but is not limited to merchant and equipment configuration, monitoring shared inboxes, and responding to time-sensitive requests. additional duties include technical product testing and implementation. **responsibilities** - initial customer data entry into multiple systems/crms - basic data entry functions for various registration requests - reviewing and manually processing automa...
Overview connecting clients to markets – and talent to opportunity with 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a fortune-100, nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. at stonex, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. as a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. elevate your career with us and make a significant impact in the world of global finance. corporate: engage in a deep variety of business-critical activities that keep our company running efficiently. from strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies. responsibilities job purpose: we are seeking a talented and experienced qa engineer with specialized expertise in using playwright or similar tool to join our dynamic software development team. as a qa engineer, you will be responsible for designing, developing, and executing automated tests to ensure the quality and reliability of our software products. your role will involve collaborating with cross-functional teams to i...
Overview: **connecting clients to markets - and talent to opportunity** with 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a fortune-100, nasdaq-listed provider, connecting clients to the global markets - focusing on innovation, human connection, and providing world-class products and services to all types of investors. at stonex, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. as a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. elevate your career with us and make a significant impact in the world of global finance. **corporate**: engage in a deep variety of business-critical activities that keep our company running efficiently. from strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies. **responsibilities**: **position purpose** the role will be part of client onboarding, which provides core services across the firm to streamline complex workflows and data across multiple business functions. **primary duties will include**: - contribute to all phases of the development lifecycle working within agile methodology - write well designed, testable, efficient code - ensure designs are in complian...
Do you want to work for coupa software, the world's leading provider of cloud-based spend management solutions? we’re a company that had a successful ipo in october 2016 (nasdaq: coup) to fuel our innovation and growth. at coupa, we’re building a great company that is laser focused on three core values: **1. ensure customer success** - obsessive and unwavering commitment to making customers successful. **2. focus on results** - relentless focus on delivering results through innovation and a bias for action. **3. strive for excellence** - commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability. **responsibilities**: - provide technical, business, and product knowledge in support of driving customer success - build and lead a global agile team in the us and india - working directly with customers coupa customer value manager (cvm) to ensure customer success and using technical knowledge to support the cvm meet the deliverables of the customer’s account plan - work towards becoming a subject matter expert (sme) for coupa core modules running workshops to provide technical, process and workarounds recommendations based on coupa domain knowledge. - deliver coupa best practice assessments for customers to drive adoption of the coupa platform - run knowledge share sessions with customers to educate and enhance business process utilizing new and existing product features while aiming to reduce complexity (keep it simple) - working with other organizations within coupa as well as the global customer adoption manager...
**descripción del puesto: analista de calidad.** ¿qué hace realmente un analista de calidad? piense en usted mismo como alguien que trabajará con los líderes de equipo y los compañeros de equipo en formas de mejorar la experiência del cliente mediante el uso de datos, por lo que no todos pueden calificar para este rol. nos aseguramos de obtener lo mejor de lo mejor, después de todo, somos una empresa ridículamente buena, por lo que nos aseguramos de que nuestros empleados sean de primera categoría. así que, ahora necesitamos toda tu concentración porque es hora de imaginar cómo es ser un analista de calidad. como analista de calidad, organizará una plataforma de control de calidad para mantener un registro de los kpi: csat, puntajes de calidad, asistencia y productividad de todos los compañeros de equipo. escuchará llamadas, leerá correos electrónicos y revisará chats diariamente para asegurarse de que los compañeros de equipo sigan las políticas y ofrezcan un servicio excelente. hará recomendaciones sobre el proceso y las mejoras basadas en datos. cultivará relaciones de equipo continuas a través de seguimientos y controles diarios. también colaborará en informes semanales con los líderes de operaciones resumiendo los kpi semanales e identificando áreas de mejora. **¿tienes lo que se necesita para ser un analista de calidad?** **requerimientos**: **¿qué es lo que estamos buscando? **bueno, dado que este es un analista de calidad, necesitamos a alguien con experiência relevante como analista de calidad. alguien con un deseo de descubrir patrones en los datos que in...
Overview: **connecting clients to markets - and talent to opportunity** with 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a fortune-100, nasdaq-listed provider, connecting clients to the global markets - focusing on innovation, human connection, and providing world-class products and services to all types of investors. at stonex, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. as a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. elevate your career with us and make a significant impact in the world of global finance. **retail**: empower individual investors - and yourself - in the world of retail through a range of different financial products rooted in innovation and market intelligence. from fx and cfds to precious metals, master an exciting world of wealth management tools. **responsibilities**: as a member of the websites operations team, the web content manager - team lead retail will have responsibility for the successful execution of some of the most complex website initiatives through our cms, sitecore as well as nextgen. they will also lead a team of min. 5 website editors. this is a global role with responsibilities extending over all regional websites, with a main focus on retail regions. reporting to the glo...
Overview: connecting clients to markets – and talent to opportunity with 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a fortune-100, nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. at stonex, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. as a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. elevate your career with us and make a significant impact in the world of global finance. retail: empower individual investors – and yourself – in the world of retail through a range of different financial products rooted in innovation and market intelligence. from fx and cfds to precious metals, master an exciting world of wealth management tools. responsibilities: as a member of the websites operations team, the web content manager – team lead retail will have responsibility for the successful execution of some of the most complex website initiatives through our cms, sitecore as well as nextgen. they will also lead a team of min. 5 website editors. this is a global role with responsibilities extending over all regional websites, with a main focus on retail regions. reporting to the global websites...
Overview connecting clients to markets – and talent to opportunity with 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a fortune-100, nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. at stonex, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. as a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. elevate your career with us and make a significant impact in the world of global finance. retail : empower individual investors – and yourself – in the world of retail through a range of different financial products rooted in innovation and market intelligence. from fx and cfds to precious metals, master an exciting world of wealth management tools. responsibilities as a member of the websites operations team, the web content manager – team lead retail will have responsibility for the successful execution of some of the most complex website initiatives through our cms, sitecore as well as nextgen. they will also lead a team of min. 5 website editors. this is a global role with responsibilities extending over all regional websites, with a main focus on retail regions. reporting to the global websites operations m...
Overview connecting clients to markets – and talent to opportunity with 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a fortune-100, nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. at stonex, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. as a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. elevate your career with us and make a significant impact in the world of global finance. corporate: engage in a deep variety of business-critical activities that keep our company running efficiently. from strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies. responsibilities job purpose: we are seeking a talented and experienced qa engineer with specialized expertise in using playwright or similar tool to join our dynamic software development team. as a qa engineer, you will be responsible for designing, developing, and executing automated tests to ensure the quality and reliability of our software products. your role will involve collaborating with cross-functional teams to identify test...
We are looking for talented people like you! be our next quality analyst! you will be responsible for creating an end-to-end improvement plan including quality metrics; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solutions work as expected. the solution should be tested in terms of functionality, performance, reliability, stability, and compatibility with other legacy- and/or external systems. requirements: minimum of 1-year experience as quality analyst basic excel/google sheets skills problem-solving skills preferably experience with the application of basic quality tools such as cause and effect, histogram, correlation, etc about taskus taskus (nasdaq: task) is a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, helping its clients represent, protect, and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ridesharing, hitech, fintech, and healthtech. as of june 30, 2021, taskus had approximately 31,500 employees across twenty locations in the united states, the philippines, india, mexico, taiwan, greece, ireland, and colombia....
We are looking for the best talent to join our team! your chance is now! as a team lead, you will implement escalation channels in accordance with mutually agreed-upon procedures. you will lead a high-performing team through an exciting transition to build problem-solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions. you will establish team goals and work with direct reports on strategies for executing, measuring progress, and sharing results. requirements: 1 year of prior relevant people management experience in the bpo or call center industry a strategic thinker with strong analytical and creative problem-solving skills experience creating and implementing action plans a high-level understanding of customer confidentiality standards. performance management advanced coaching structure (impact) advanced english level (b2). performance management. about taskus taskus (nasdaq: task) is a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ridesharing, hitech, fintech and healthtech. as of june 30, 2021, taskus had approximately 31,500 employees across twenty locations in the united states, the philippines, india, mexico, taiwan, greece, ireland and colombia. if you like wil...
Overview connecting clients to markets – and talent to opportunity with 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a fortune-100, nasdaq-listed provider, connecting...
Join to apply for the database administrator. opensource role at stonex group inc. 2 weeks ago be among the first 25 applicants join to apply for the database administrator. opensource role at stonex group inc. overview connecting clients to markets ...
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