We operate boldly in the igaming and entertainment industries, uniting brands worldwide and gathering expertise from diverse markets. we focus on developing and implementing cutting-edge entertainment technology platforms and payment solutions, prope...
Yalo hi! we’re yalo! we’re on a mission to revolutionize how businesses sell in an omnichannel way with our intelligent sales platform and intelligent agents powered by cutting-edge ai. imagine a world where businesses seamlessly connect with their c...
Requisition id: 219874 we are committed to investing in our employees and helping you continue your career at scotiagbs purpose contributes to the overall success of the gbs in colombia and the countries we support globally, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. refresh data and documentation for existing clients on an ongoing basis per periodic review cycles, following the firm’s policies, standards, and procedures interacting with bankers and relationship managers to gather required information follow up with internal partners to ensure timely actions on cases requiring their input update firm systems and databases with information/documentation obtained from clients handle inquiries and ad hoc requests from internal clients, including compliance, where required produce high-quality, error-free work independently and in a timely manner, meeting expected throughput rates manage workload effectively to prioritize cases, including ad-hoc requests and projects, to meet business demands respond to change e.g. regulation changes, new business, and/or technology projects understand and keep abreast with regulatory/ tax requirements for clients in kyc support in any activities required for refresh of the global clien...
The offer opportunity to make a positive impact opening within a company with a solid track record of success role involving team management opportunities the job our client is looking for a proactive and innovative executive assistant / operations manager to support our ceo and executive team. this role is more than just calendar management; we need a strategic partner who can think creatively, manage staff effectively, and align with the organization’s vision. the ideal candidate will have experience in executive support, particularly in reporting, kpis, and project integration. key responsibilities: 1. executive support: provide comprehensive administrative support, including calendar management, meeting scheduling, and correspondence handling. assist in growth initiatives aimed at expanding the company in 2025, supporting strategic projects to drive market share and revenue. contribute to goal setting and planning sessions that align with the company’s growth objectives. capable of managing a high-volume workload and thriving in a dynamic, fast-paced environment. coordinate travel arrangements, accommodations, and itineraries for executives. prepare and distribute meeting agendas, presentations, and other materials. oversee payroll processes, ensuring timely and accurate payment for all employees. collaborate with the admin team to maintain streamlined administrative operations. 2. organizational management, team collaboration & coordination: maintain and organize important documents and records in both physical and digital formats. enhance organizational systems to i...
Job summary as a customer success manager, you'll be the primary advocate for a large portfolio of small business clients, responsible for enhancing their overall experience. this role suits a digitally-savvy, operationally-focused csm who is dedicated to driving scalable impact and excels in a customer-centric environment. you will identify trends, pinpoint risks and opportunities, and collaborate with various teams to continuously refine the customer journey. key responsibilities customer relationship management: maintain strong relationships across a high-volume book of business by proactively monitoring account health, driving value, and ensuring successful renewals and product adoption. digital-first execution: leverage the client’s digital touch infrastructure—including automated campaigns, lifecycle content, and in-platform messaging—to manage client engagement at scale. customer health monitoring: use platform usage data and customer feedback to identify risks, spot trends, and prioritize outreach and support. insights & optimization: share customer insights with internal teams to help optimize self-serve content, onboarding experiences, and product fit for users. cross-functional collaboration: work closely with customer service, operations, product, and marketing to refine digital cs touchpoints and support continued innovation. process efficiency: recommend and implement process improvements that support operational scale and customer experience quality across the assigned segment. onboarding & enablement support: own and continuously improve th...
Overview trackstreet is seeking a revenue operations manager to lead the alignment of marketing, sales, and customer success operations. you will drive predictable revenue growth by implementing scalable processes, optimizing data models, and leading automation initiatives. while your primary focus will be marketing operations , youll collaborate across the entire go-to-market (gtm) motion to enhance pipeline efficiency, lead quality, and revenue performance. this is a hybrid rolepart individual contributor, part strategic leaderideal for someone who thrives on both execution and cross-functional collaboration. key responsibilities marketing operations (50%) lead lifecycle management: own lead scoring, qualification frameworks, and routing in hubspot. marketing automation: set up campaign tracking, attribution models, and marketing performance dashboards. data & analytics: ensure data hygiene, improve lead conversion tracking, and analyze funnel performance. revenue attribution: implement a multi-touch attribution model to quantify marketings impact on revenue. icp operationalization: collaborate with marketing to enhance icp scoring in hubspot. martech stack management: manage and optimize hubspot, unify gtm, linkedin sales navigator, and other marketing tools. conversion optimization: improve mql-to-sql conversion rates by aligning qualification criteria with sdrs. sales operations (30%) pipeline management: support the bowtie data model and track conversion rates across the funnel. process standardization: define and align clear entry/exit criteria for each sales funnel ...
The/studio is a cutting-edge manufacturing platform designed to help creators, brands, and organizations seamlessly design and produce custom products. from apparel and accessories to promotional items, we make the process easy with low minimum order quantities (moqs), exceptional quality, and the ability to meet even the tightest deadlines. 👋 about us at the/studio, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. we are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and ai-integrated systems. by shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. together, we turn dreams into tangible realities and shape a world where creativity knows no bounds. our headquarters are in los angeles, california, but we are a truly global company with team-members across the u.s., europe, south america, africa, and asia/pacific. we have gone to a fully remote working platform so that we can attract the world’s best talent. all roles at the/studio are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection! we know that some applicants will not meet all the requirements, so we encourage you to apply anyway so we can determine if something else might be a good fit! 💻 the role w...
Purpose & overall relevance for the organization: manage all aspects around gbs h2r operations teams within the framework of hr services, we are providing excellent services and business competence regarding all hr services related processes. as hr services strives to combine competent and professional business partnering with a constant enhancement of services in an efficient and value-adding way, the role is vitally supporting this target by following key responsibilities. key responsibilities: · monitor daily the team’s performance, ensure direct reports meet their individual tasks, deadlines and deliver according to established standards. · coach and mentor staff to ensure each team member excels individually, engage, and motivate the team to work together towards the success of a common goal. · act as first escalation level and solve issues as quickly as possible, including root cause analysis and process improvement based on findings. · replicate best practices across countries within the team and ensure that process documentation is continuously updated. · ensure that the projects and processes are delivered in accordance with established policies and procedures along with all legislative compliance requirements. · maintain effective internal controls and proactively work to identify and implement efficiency improvements. support internal & external audits. · build & maintain long-term relationships with internal or external customers & key stakeholders (e.g., hr directors, coes, total rewards, talent acquisition, hr data, h2r hxm, etc.). · support implementation of ...
About rippling rippling gives businesses one place to run hr, it, and finance. it brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. for the first time ever, you can manage and automate every part of the employee lifecycle in a single system. take onboarding, for example. with rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like slack and microsoft 365—all within 90 seconds. based in san francisco, ca, rippling has raised $1.4b+ from the world’s top investors—including kleiner perkins, founders fund, sequoia, greenoaks, and bedrock—and was named one of america's best startup employers by forbes. we prioritize candidate safety. please be aware that all official communication will only be sent from @ rippling.com addresses. about the role we're looking for an experienced payroll specialist to join rippling’s global payroll operations team. we are rapidly expanding rippling to serve the needs of employees and employers all over the world. our global payroll operations team plays a critical role in ensuring the success of our global payroll products, which are natively built and fully integrated with rippling’s broader suite of products. this position will play an important part of our team covering the latam region. as rippling expands its product offerings globally, there is a critical business need for rippling to develop new muscles around global product operations and country-spe...
Purpose & overall relevance for the organization: partner with the market and global teams to secure the best availability for the business within the given cost constraints. responsible for converting demand into supply and providing actionable insights while leading the creation and deployment of innovative planning solutions. responsibilities: performance : drive performance improvements by addressing key drivers, communicating success, initiating and coordinating escalations create visibility on market projected availability and inventory performance translate commercial needs related to availability and inventory into supply chain requirements/ solutions manage risk/ opportunities related to availability and inventory process owner : responsible for the documentation and enhancement of a specific process (performance, efficiency) and initiating continuous improvement in collaboration with involved stakeholders project support: implementation of a project/ pilot within area of responsibility monitor bu/ channel/ bm performance and perform root-cause analysis, identification of drivers and trends ensure preparation for business control activities (demand & supply meeting, launch, nos & teamwear s&op meetings) coordinate and execute performance improvements across teams: af escalation, early call-off, other exceptions act as the first point of contact for the process related issues and escalations acting as the backup for the team leader key relationships: demand planning business unit market scm visibility & performance sports marketing knowledge skills and abilities : s...
Job description it's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. the trade development manager is responsible for jointly analyzing market strategies with the commercial department to drive sales growth and expand market share within the andean cluster. how you create impact maintain active communication with the regional tlm team to ensure timely rate negotiations, responses to rate requests, and rate availability on designated platforms. conduct detailed analysis of cargo statistics (bo), monitoring volumes and supplier commitments to support decision-making and justification to trade managers and regional managers. evaluate the local and international maritime market, identifying trends, opportunities, and volume shifts to inform strategic planning alongside country-level commercial departments. negotiate spot ocean freight export rates and local charges in line with regional team guidelines and supplier agreements, supporting product strategy as defined by trade managers, regional and commercial managers. what we would like you to bring bachelor's degree in international business or a related field. commercial experience in freight forwarding and logistics services. intermediate prof...
Join sita be a part of the team that keeps airports moving, airlines flying smoothly, and borders open. our tech and communication innovations are the secret behind the success of the world's air travel industry. about us we partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. want to be a part of something big? job description the business analyst is part of the solution delivery team and works closely with customers to understand their needs and lead analysis throughout solution implementation. - lead customer workshops and educate clients on sita solutions. - analyze and document business processes and requirements. - perform gap analysis and align solutions with customer needs. - define system configuration and integration with external systems. - manage customer expectations and confirm functional specifications. - support process improvements using sita applications. - oversee change requests and control scope creep. - provide input for bids, including risk analysis and proposals. - collaborate with development teams on feasibility and delivery. - share knowledge and ensure high-quality delivery across projects. qualifications - minimum 7 years of business analysis experience. - strong business analysis and business development skills. - proficient in microsoft office tools. - experience with requirements management tools (preferred). - skilled in use case development (preferred). - excelle...
Within operations, we are growing our digital inside sales (dis) team. our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights. take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced ai to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture opportunities; close sales; and drive renewal. join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work. inside sales manager: coach, manage, and develop the next generation of sales leaders drives sales team performance by directly managing digital inside sales sellers and setting kpi targets conduct group and individual sales meetings on a regular cadence implement effective sales and messaging strategies for each team member by creating individualized performance plans to support their continued success provide input to sales and program leadership, sharing market trends and customer feedback to drive future sales generate weekly data analysis and reporting owns team performance against sales targets; implements sales execution process previous sales management leadership experience extensive sales reporting experience and knowledge required skills minimum of 5 years’ experience in sales or lead generation minimum of 3 years team lead/manager experience language(s) required: advanced/bilingual english leve...
Id de la solicitud: 227062 programa de referido de empleados – probable pago: $0,00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs purpose contributes to the overall success of subsidiary accounting operation in canada for finance services unit ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. the accounting analyst is responsible for ensure that the transactions booked in the gl systems reflect the economic reality, considering the timely and accurate processing of financial transactions for the bank´s subsidiaries and guarantee the reasonableness of accounting information under the scope of the accounting team in bogotá. accountabilities • champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. • record and post transactions in the local systems for daily, monthly, and quarterly processes. • maintain all the supporting documentation updated. • do follow-up to open items in accounts receivable and accounts payables. • prepare and analyze balance sheet reconciliation. • do follow-up to open items in accounts receivable and accounts payables. • prepare, analyze and issue accounting and technical reports. • prepare payments through bank systems. • support reports preparation (financial statements, inform...
Job description establish and implement solution-specific expansions in a new market with the creation of initial offering, roadmaps, and bau processes. research, develop, and launch region-specific offerings for the npi solution while collaborating with members of the dss, sales, and customer success teams across the globe. serve as a consultant to cross-functional product and engineering teams to communicate the customer voice, identify risks and offer creative solutions and ideas. support and educate sales and customer success of solutions through customer life cycle to best achieve customer needs and outcomes. interface with prospects and customers to communicate value of niq solutions, nuances of data, and build trust with science-based and data-driven thinking. expected to learn bi and data querying tools basic rule-based languages along with mastery of internal niq tools and databases. qualifications a bachelor's degree or higher 2+ years' experience in the fmcg industry either by working directly at a brand or retailer or via a third-party data or technology company, consulting firm, or agency. comfortability working independently with limited guidance of how to work towards desired outcomes. strong and polished customer-facing presentation skills with customer-centric values. speaks authoritatively to feasibility of projects, hurdles, and voice's opinion to reject projects altogether based on logic, limitations, and/or roadmap when appropriate. additional information our benefits flexible working environment volunteer time off linkedin learning employee-as...
Job description as a quality assurance senior analyst at didi global inc., you will play a crucial role in guaranteeing our quality standards and customer experience satisfaction. this is an ideal opportunity for those who love building things from scratch and working with a diverse, top talent team. key responsibilities: - monitoring bpo operations to ensure world-class customer service and compliance with company guidelines. - initiating process, technology, and people-oriented changes to ensure efficient and consistent performance. - coordinating the implementation of qa strategy and policies throughout bpos in the region. - conducting analyses and providing insights on customer service performance. - providing training and coaching to quality monitors to improve their skills based on data. - building partnerships with stakeholders to develop approaches that fit the overall strategy. requirements: - bachelor's degree (required). - 3+ years of relevant experience in qa. - mandatory fluent in spanish and english (chinese/portuguese is a plus). - advanced communication skills (written and spoken). - self-starter, proactive and highly motivated. - team player and data driven. preferred qualifications: - previous experience with customer service, call center or support ticketing platforms. - copc, transaction monitoring, six sigma background/experience preferred. - knowledge of mathematical models and sampling. company culture: - creating customer value through innovation and excellence. - being data-driven in decision making. - win-win collaboration to achieve succ...
Accor's luxury golf academy bar waiter/waitress opportunity at so/sotogrande spa & golf resort job description: located in the heart of sotogrande, spain, our prestigious hotel is seeking a dedicated and professional golf academy bar waiter/waitress to join our team. as a key member of our food and beverage service staff, you will play a crucial role in providing exceptional dining experiences to our valued members and guests. - extend warm welcomes and seat guests with a friendly and professional demeanor. - take orders accurately and efficiently, ensuring seamless service delivery. - present meals and drinks with attention to detail and proper etiquette, creating an exceptional culinary experience. - maintain thorough knowledge of menu items, daily specials, and wine selections to provide informed recommendations. - process payments and handle cash transactions accurately, maintaining a high level of integrity. - ensure cleanliness and proper setup of dining areas, adhering to strict health and safety standards. - collaborate closely with kitchen staff to ensure timely food delivery and maintain a smooth service flow. - - adhere to all food safety and sanitation guidelines, upholding the highest standards of quality and hygiene. - assist in setting up and breaking down for special events or tournaments, demonstrating flexibility and adaptability. - maintain a professional appearance and uphold the club's standards at all times, embodying our brand values. - manage golf product sales and oversee golf reservations, contributing to the overall success of the golf academy...
Hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds do you want to know why rappi? we see opportunities where others see problems we see close where others see distance we see adrenaline where others see pressure. join a team where we are all capable of everything, where we all have the same opportunities, regardless of gender identity, race, religion, nationality, age, disability, training or experience. did you like what you have read so far? find out how you will deliver magic together with us through your rappi mission check out how it will impact our ecosystem: cargo is rappi's b2b logistics as a service (laas) solution. today cargo operates with a handful of retailers and a product in constant development. our goal is to become latam leaders of "last-mile as a service" providers by developing a robust solution followed by streamlined biz ops processes where we can offer it at scale, pushing our allies to become a top-class e-commerce player, identifying hot spots and opportunities not only inside our operations but also in our partner's. we are looking for a global customer success sr analyst for our cargo team, who is highly passionate about tech, with a very analytical mind. in this role, you will act as an analytical arm to support sales teams in designing growth and operational quality strategies that allow us to maximize the value offered to partners in all 9 countries where we operate. as part of rappi, you will be responsible for: - apply short and m...
Newell brands is a leading $8.3b consumer products company with a portfolio of iconic brands such as graco®, coleman®, oster®, rubbermaid® and sharpie®, and 25,000 talented employees around the world. our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. our culture is enabled through our core values which guide all we do and how we win as one newell. they are integrity, teamwork, passion for winning, ownership & leadership. specific responsibilities will include but are not limited to: - understand and maximize the value of data and how it fits into the overall strategy of the organization. - generate reports & dashboards that's provide a clear view of the organization for decision making. - drive continuous sales process improvements and best practices. this includes identifying sales trends, forecasting sales numbers, and ensuring sales data accuracy. measures sales team efficiency in terms of their sales routes, lines productivity, and cost to serve. - coordinates the development and maintenance of centralized selling resources, contract process management, any/all sales/customer distribution list and collateral (i.e., customer contact list, customer calendar, pricing files, sales policies). - enforce sales policies and procedures, including new customer setup and customer-specific skus. - take ownership of various operational tasks, including sales support activities. - analyze sales data and customer behavior to identify trends, opportunities, and areas for improvement. - development of databricks / a...
Were hiring! customer success agent (remote technical support) schedule: monday to sunday, from 12:00 p.m. to 10:00 p.m. (spain time) 7am - 4pm col days off: wednesday and thursday - work mode: remote - language requirement: upper-intermediate to advanced english (level 8.0 to 9.0) job description: were looking for a customer success agent with a technical mindset and a passion for customer service to provide tier 1 support to users and franchisees. this role is essential for resolving incidents, coordinating with technical services, and continuously improving operational processes. if you have experience in tech support, customer care, and are interested in the laundry or automated services sectorthis opportunity is for you! key responsibilities: incident management: resolve basic technical and operational issues within 24 hours. handle connection failures with payment platforms (nexa, tpv, postnet, cashkeeper). escalate complex issues (tier 2) to specialized teams. technical support & coordination: provide remote assistance for minor equipment and platform issues. coordinate with external technical services for washer/dryer malfunctions. manage spare part shipments and offer initial support for smart systems. process optimization: document recurring issues and suggest improvements. provide ongoing feedback to enhance customer experience. cross-department collaboration: work closely with operations and marketing teams on customer satisfaction initiatives. contribute to special projects within customer success and the contact center. franchisee supp...
Join to apply for the director gbs payroll americas role at adidas join to apply for the director gbs payroll americas role at adidas purpose & overall relevance for the organization the director payroll provides strategic and operational leadership to first line management team, overseeing all aspects of americas payroll administration activities. provides day to day leadership, ensuring proper and adequate processes and controls, monitoring performance while managing and developing the payroll team. key responsibilities - ensures that payroll services are processed in accordance with established procedures along with all legislative compliance requirements. - ensures adherence to internal controls, other guidelines, and supports internal/ external audits. - monitors the team’s daily performance, ensures direct reports meet their individual tasks, deadlines and perform to established standards. - coach and mentor staff to ensure each team member excels individually while engages and motivates the team to work together towards the success of a common goal. - acts as an escalation level and solves as quickly as possible, including root cause analysis and process improvement based on findings. - evaluates and reports performance of service and takes corrective actions when needed. - builds and maintains long-term relationships with key stakeholders along with internal and external customers. - support ongoing outsourcing relationship and vendor management with payroll vendors in the region. - support implementation of payroll strategy regarding tools, programmes, and pr...
Get ai-powered advice on this job and more exclusive features. project coordinator: job overview we are seeking experienced individuals to manage day-to-day operations and ensure the success of client projects. you'll assist in planning, executing, and monitoring projects, handle administrative tasks, and ensure effective management of resources, timelines, and communication. your day-to-day as a project coordinator: customer relationship management: - build and maintain strong, long-lasting client relationships - establish a trusted advisory relationship with key accounts, customer stakeholders, and executive sponsors presales: - collaborate with the sales, support, and accounting teams to gather information on potential and existing clients - call previous carriers to verify if the client is under contract or has any obligations - document all client and project information in our business management platform installation: - serve as the liaison between internal teams (sales, installation, support, accounting) and the client to ensure successful project progression - attend sales meetings to gather knowledge transfer, relay information for parts ordering, and communicate with the installation and support teams - keep clients informed of installation dates and ensure that previous services are disconnected from old accounts and billing starts for new services - ensure that previous services are properly cancelled, and all actions are fully documented post-installation: - handle the disconnection of accounts after installation, understanding telecom processes suc...
Press tab to move to skip to content link select how often (in days) to receive an alert: requisition id: 225262 employee referral program – potential reward:$200,000.00 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose - contributes to the overall success of the payments and core banking in canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives.ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. - responsible for developing integration and abstraction layer for gbp data models, the candidate must have understanding of frameworks such as spark and cloud platforms. - the applicant must demonstrate leadership abilities, adapt to multiple challenges, with a track record on delivering quality solutions. - the candidate will implement code using spark (scala/python) to manipulate store data from sources into cloud platforms. accountabilities - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - · champions a high-performance environment and contributes to an inclusive work environment. - participate in the implementation of data engineering and transformation design to ensure highly scalable, extensible, and performant solutions. - contribute to the delivery of data ingestion, transformation and extraction solutions in enterprise big data platform (edl, cloud platforms) - hands-on d...
Join to apply for the strategy & operations manager role at revolut join to apply for the strategy & operations manager role at revolut get ai-powered advice on this job and more exclusive features. about revolut people deserve more from their money. more visibility, more control, and more freedom. since 2015, revolut has been on a mission to deliver just that. our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. about revolut people deserve more from their money. more visibility, more control, and more freedom. since 2015, revolut has been on a mission to deliver just that. our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day. as we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. in recognition of our outstanding employee experience, we've been certified as a great place to work. so far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. and we're looking for more brilliant people. people who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. about the role at revolut, we do ops differently. our operations experts manage the most complex, hard-to-solve problems in the business. then they create scalable solutions that keep pace w...
We are lenovo. we do what we say. we own what we do. we wow our customers. lenovo is a us$57 billion revenue global technology powerhouse, ranked #248 in the fortune global 500, and serving millions of customers every day in 180 markets. focused on a bold vision to deliver smarter technology for all, lenovo has built on its success as the world's largest pc company with a full-stack portfolio of ai-enabled, ai-ready, and ai-optimized devices (pcs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. description and requirements as a customer engagement center coordinator, you will work in conjunction with our bpo partners to ensure the operational kpis and service delivered for the technical warranty contact center operations meet and exceed the terms set by contract. the coordinator acts as a single point of contact for warranty service contact center issues ensuring responsiveness and resolution. utilizing feedback from the account and knowledge built, the coordinator works on existing processes to improve efficiency, quality, and reduce costs of the contact center, setting up new processes as needed. the coordinator closely monitors service activity and performance to ensure adherence to the service level kpis, timely escalation of issues to appropriate teams and service providers, and develops and presents analysis/results for the service metrics internally and externally on the timeline required (weekly/monthly/quarterly). the coordinator must ...
Job description make every workday count—and still be home for dinner mypass global is a forward-thinking saas platform transforming workforce compliance and onboarding for the energy, construction, and resources industries. with innovation at the heart of everything they do, our client empowers teams to streamline operations while maximizing platform value—one success story at a time. job description as a junior customer success team member, you’ll be responsible for onboarding new clients, configuring portals, resolving technical issues, and driving long-term engagement. you’ll also run client training and support customer renewals—ensuring a smooth, impactful experience every step of the way. job overview employment type: full-time (indefinite term type contract) shift: day shift, monday to friday salary: 3.800.000 col work setup: onsite, bogotá, colombia your daily tasks process onboarding requests, ensuring adherence to business and service level requirements. support the management of the vendor onboarding program for both new and existing asset owners. create and configure customer portals tailored to their specific needs. work closely with other departments (e.g., support, product, verifications) to resolve client-specific issues during onboarding. ensure any technical or operational issues encountered during onboarding are swiftly addressed. set up billing configurations and request invoice generation promptly. ensure that the customer’s portal is fully functional and that workers are mobilised for compliance with their projects. provide prompt...
Job description it's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. as a customer operations specialist, you are responsible for delivering outstanding, customer-centric operational execution that maximizes profitability. this requires precise and timely coordination of activities, as well as close collaboration with cross-functional teams to ensure seamless and efficient integration of operations. additionally, the specialist must effectively manage resources to minimize costs while supporting the achievement of organizational goals. how you create impact understand and deliver on the customer promise through proactive shipment management collaborate with sales and ccl teams to implement new customer accounts, ensuring a smooth onboarding process manage airport-to-airport airfreight solutions, optimizing operational performance plan international transit routes with precision, selecting the best options based on product and customer requirements guarantee timely and accurate data entry, reducing manual interventions and unnecessary communications what we would like you to bring academic background in international trade, foreign commerce, logistics, or related disciplines previous experien...
Customer onboarding manager we are looking for a talented customer onboarding manager to step onto a fintech unicorn rocketship! as a customer onboarding manager, you will be leading implementation projects with customers of tipalti’s rapidly growing...
At medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. you’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. a day i...
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