Bilingual call center operations manager concentrix bogota, d. c. capital district, colombia concentrix is looking for people like you; if you are passionate about developing people, have great analytical skills and like to innovate, become one of ou...
Grow your sales pipeline with skilled cold callers we get it—cold calling can be tough. it’s time-consuming, often frustrating, and can take your team’s focus away from what really matters—closing deals. at there is talent, we believe that cold calli...
Thirdera is looking for highly skilled senior project manager to join our latam team! what is thirdera ? thirdera is a global services provider that uses servicenow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation. thirdera brings together the power of the servicenow platform and its limitless potential across the world of work. our architects, developers, consultants, designers, and project managers help our customers transform, get more from servicenow, and unlock hidden potential. we are ushering in the next era of transformation, digitization, automation, and partner expectation, all with and at the speed of now. your mission your mission will be to build positives relationships with clients by assessing their needs, identifying their requirements, and developing cohesive projects that improve their business operations with more efficient procedures and systems. you will need to analyze business data in order to assess situations, assign tasks to each team member and solve problems as they arise. what's in it for you? we offer a fun, highly engaging and unique culture. you'll get the best learning and career experience from day 1, by being able to work with servicenow experts, access certifications and accreditations and the opportunity to grow in the servicenow practice. you'll be empowered to work for top-of-the-line companies and amazing partners, while having fun at it! who are we looking for? talented project managers, passionate about technological solutions; strong communicators who are comfortable ...
Atender pacientes dentro de convatec medical care cumpliendo las guías y protocolos establecidos por la compañía, asegurando la calidad en el servicio. elaboración de la historia clínica digital y/o manual a todo paciente que sea atendido en convatec medical care y su correspondiente registro de evolución, ajustándose a las normas establecidas. revisar los documentos y soportes que le debe entregar el usuario para que se le pueda prestar el servicio. seguir el plan de tratamiento establecido en la consulta de inducción o de control periódico según la condición del paciente, siguiendo las guías y protocolos de práctica clínica de convatec medical care para pacientes de alta, media y baja complejidad. archivar las fotografías de seguimiento de pacientes en carpertas digitales(por aseguradora, paciente y fecha). legalización diaria de los productos de convatec. responder a las llamadas de solicitud de asesoría que hagan los usuarios. elaboración de informes de pacientes y planillas cuando se requiera. informe mensual de los pacientes valorados en el domicilio y participación en auditorías. amplio conocimiento de los productos y servicios de convatec excelentes habilidades de comunicación verbales y escritas habilidad excepcional de servicio al cliente y capacidad de multi-tarea bajo presión profesional en enfermería con 1 a 3 años de experiencia en clínica de heridas y ostomías atención al detalle, gestión de tiempo amplio conocimiento de protocolos de atención al paciente con heridas y ostomías habilidades técnicas y de seguimiento de los tratamientos de los pacientes e ident...
You will be part of mckinsey’s ethics and compliance function, whose mission is to enable mckinsey’s client impact and innovation, while managing risks to the firm, our clients, and our people. the ethics and compliance function is a globally integrated team within the second line of defense of the firm. this role reports to the associate director of anti-corruption compliance and will be preferably based in one of our southeast asia locations. you will work as part of the firm's anti-corruption compliance team that advises mckinsey's colleagues on how the firm can best serve its clients and conduct thought leadership while managing any associated corruption risks. you will advise colleagues on how to manage potential corruption risks, guided by firm policies. you will partner with various firm functions to advise colleagues and perform anti-corruption compliance processes to mitigate corruption risks and provide guidance on multi-faceted issues. you will contribute to anti-corruption related training and awareness efforts and be involved in global initiatives, such as expenditure reviews, and third-party due diligence. you will also be responsible for managing workstreams within anti-corruption compliance, which may include charitable donations and charitable sponsorships. you will also position yourself as a point of contact for colleagues in your region for questions and concerns. you will collaborate with stakeholders across the firm to proactively identify new or emerging risks, assess their controls, and develop mitigation approaches. university degree and excellent a...
What you’ll do : position title: sap ixp intern - car fleet, latam region location: bogota, colombia expected start date: july/august 2024 duration: preferably 12 months minimum (must be a student for the whole duration) about the role: key activities include the following: supporting car fleet managers for latam region with around ~430 cars in total. the latam region includes the countries argentina, brazil, chile, colombia, mexico and peru supporting and shaping proactively global car fleet’s strategies (e.g. being an innovative fleet, process standardization/automation and sustainability e.g. 2025 global car fleet strategy etc.) responsible for preparing reports for different stakeholders, accounting reasons and management administration of car leasing contracts/purchased cars responsible for daily tasks related to car fleet management (supporting end to end process – from ordering a car to acquisition process) providing support to our colleagues who are driving a company car via different channels (ticket system, e-mail, phone) contact person to leasing providers and/or manufactures, insurance companies, car dealers etc. contact person to other internal stakeholders (hr/payroll, controlling, procurement etc.) working in a global set-up other tasks related to car fleet management who you are: we’re looking for someone who takes initiative, perseveres, and stay curious. you like to work on meaningful innovative projects and are energized by lifelong learning. also: current university student, preferably graduating in mid 2025 or later knowledge of leasing / purchasing car...
Job description we are looking for a candidate to fill a newly created position as an enterprise acquisition account executive. in this role, you will drive sales growth through targeted acquisition efforts across various industry segments. it’s all about a “land and expand” approach amongst enterprise-grade organizations. as part of your responsibilities, you’ll oversee 0 to 2 existing customer accounts. your focus will be on nurturing these relationships and expanding partnerships. additionally, you’ll engage with 35 to 40 potential customers, introducing them to our offerings. after successfully converting prospects, you’ll have the chance to maintain those accounts and explore opportunities for upselling and cross selling our solutions. additionally, you’ll benefit from mentorship provided by our award-winning leadership team. collaborating closely with our high-performing sales professionals, sdrs, and partners, you’ll be on the path toward achieving ultimate success. what you will be focusing on as an enterprise acquisition account executive execute on territory plans to deliver maximum revenue potential within a pool of broad, regionally focused accounts. collaborative pre-defined se support based on region. 0-2 customers, 35-40 prospects, with 40 total accounts. drive new logo customers, focusing on landing and expanding dynatrace usage. consult with vice president and c-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by dynatrace; position dynatrace relative to the competition. generate velocity by ...
Who we are the workshop is a tech company that develops intuitive software for the online gaming industry. our motto is to move “fearlessly forward” together. cooperative innovation is at the center of everything we do – from our games, new products and technologies, to how we collaborate and share inspiration with one another. within the workshop, host co. is a highly private, managed services and data centre hosting facility. we offer an array of different products and services including cloud, co-location, managed security and many other ‘as a’ services. our business is made up of diverse, highly skilled people who enable our customers and their businesses by matching the right solutions to their technology needs. your mission the workplace specialist serves as the initial point of contact for all office employees and visitors, ensuring seamless operations and efficiency within the company. this role demands strong attention to detail, adaptability in high-pressure situations, and the ability to manage multiple priorities simultaneously. by providing a diverse range of services in a dynamic, fast-paced environment, the workplace specialist plays a crucial part in driving operational success. our goal is to create a workplace that is both safe and secure, fostering collaboration and independent work while providing a sense of pride and belonging among employees. this inclusive environment will enable us to achieve our objectives effectively and maintain a positive, productive work culture. what you'll do workplace reception serve as the main point of contact at the work...
Join our team as a senior consultant! are you a whizz at automation and digital transformation? are you bilingual and have previous consulting experience? are you passionate about leading innovative projects and working in a team? if you have an entrepreneurial spirit, a creative mind and a passion for conventional challenges, we would love to meet you! we are interested in systems engineers, industrial engineers or related areas. whoever fills this position will be responsible for project execution and continuous improvement. requirements: university degree in systems engineering, industrial engineering or related areas. minimum of 5 years experience in digital transformation and consulting projects. solid knowledge of databases (sql, python) and machine learning. leadership, analysis and strategic thinking skills. fluent and conversational english. availability to travel. valid us visa or availability to apply for one. responsibilities: analyze and understand client business processes to identify opportunities for improvement and design innovative solutions. lead teams in the efficient and high-quality execution of assigned projects. ensure the delivery of impactful results and confidentiality in the handling of client data. support the pre-sales process and participate in strategic meetings with clients to present commercial proposals. identify cross-selling and up-selling opportunities, contributing to the growth of the consulting area. develop and strengthen relationships with key clients, serving as their primary point of contact. design and implement strategies that ...
Get ai-powered advice on this job and more exclusive features. we're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. mindbody + classpass bring together the best of both sides of the market: mindbody is the industry’s most trusted all-in-one technology platform; classpass is one of the most popular apps for fitness & self-care enthusiasts. together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. we’re not just another tech company—we’re far and away the leader of our industry. so join the team, work with mission-led people, and enjoy amazing benefits. let’s see what we can accomplish together! about the right team member mindbody is looking for a senior p&c operations specialist to join our global people & culture (p&c) operations & technology team. this team member plays a pivotal role in supporting our team members throughout their entire employment lifecycle with mindbody + classpass. you will enable the development and administration of high-quality p&c processes and procedures, while delivering best-in-class services to our employees. to be successful in this role, you will ensure compliance with relevant local, state, federal, and global regulations and company policies at all times, and advise team members on the same. about the role this is a 3-6 month contract role. as part of a team, carry out required activities to support the global employee lifecycle, including, but not limited to new hire processing, immigration and global mobility administration, comp...
Ryz labs is looking for a medical coding auditor to join one of our brand-new clients, a leading healthcare ai software company. they specialize in minimizing administrative workload on small healthcare providers to enable them to spend more time with what matters most to them- spending time with patients. your role will be crucial in helping our client optimize their flagship medical coding ai product. as a key member of their healthcare ai team, you will focus on ensuring the accuracy and reliability of our client’s flagship medical coding ai solution. in the early stages, your primary responsibility will be conducting thorough quality assurance audits of the ai’s coding output and collaborating closely with the product and data teams to improve model performance. after approximately 6 months, you will transition into a customer-facing role, serving as a trusted advisor to healthcare clinic users. by leveraging your deep medical coding expertise, you will guide clinics on best practices for integrating and optimizing our ai solution, ensuring a smooth implementation that meets their unique workflow needs. basic qualifications: 5+ years of medical coding experience 2+ years of medical code auditing experience aapc certifications: cpc, cpma, and crc (cpc-i is a bonus) preferred experience working with several rcm and ehr systems excellent communication skills, both written and verbal. strong project management skills with the ability to manage multiple tasks simultaneously. ability to work collaboratively with other departments in a remote team environment. key responsibili...
Unifycx is looking for an extraordinary staff ai/ml engineer - tech lead to join us in building our next-gen omnichannel cx delivery and process automation platform lightbird. what will you do? you will architect and lead the development of advanced, production-grade ml solutions that push the boundaries of ai-human interaction. your focus will be on crafting domain-aware, multi-modal ai copilots—spanning text, audio, and image modalities—that handle complex challenges such as domain aware intent recognition, content intelligence, and conversational analytics . on the average day, you will be building, deploying, or maintaining robust ml pipelines that perform reliably in a high-traffic production environment. you deal well with ambiguity, prioritizing needs, and delivering results in a dynamic environment! who are you? required qualifications master’s degree in machine learning, statistics, engineering or equivalent field. 5+ years of building practical machine learning models for business application experiences for at least one of the following: language/ audio/image/ time series tasks. proficient in a programming language like python. hands-on familiarity with ml development libraries like pytorch/tensorflow, and ml version control for reproducible training, governance, and experiment tracking. ability to design, build, test, and maintain customer-facing production ml solutions on gcp/aws/azure. adept at leading teams in diagnosing and resolving intricate ml and systems-level challenges under time constraints. preferred qualifications ph.d. in machine learning, st...
A career in ibm consulting is rooted by long-term relationships and close collaboration with clients across the globe.you'll work with visionaries across multiple industries to improve the hybrid cloud and ai journey for the most innovative and valuable companies in the world. your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the ibm portfolio; including software and red hat.curiosity and a constant quest for knowledge serve as the foundation to success in ibm consulting. in your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.in this role, you'll work in one of our ibm consulting client innovation centers (delivery centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.your role and responsibilitiessenior consultant with expertise in salesforce's marketing cloud tool, responsible for designing the days for each campaign, setting checkpoints, and making adjustments based on the results obtained.required educationbachelor's degreerequired tec...
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. through genesys cloud, the #1 ai-powered experience orchestration platform, genesys delivers the future of cx to organizations of all sizes so they can provide empathetic, personalized experiences at scale. as the trusted, all-in-one platform born in the cloud, genesys cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.we employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. join the team and create the future of customer experience together.job title: senior customer success managerdepartment & team: csm latin americareports to: senior manager customer successsummary:key responsibilitiescsms are the customer's advocate and champion throughout their journey with genesys. they are highly consultative, demonstrate thought leadership, and recommend, orchestrate, and ensure adoption of the right strategies, products, and services to help customers rapidly realize their business outcomes. they work closely with related functions in genesys to ensure customer onboarding, retention, and revenue growth.responsibilities / job dutiesin this role, the primary responsibilities will include (but are not limited to):manage a portfolio of enterprise customers serving as their primary business point of contact with high-touch engagement throughout their cx journey.understand customers’ busin...
Full time | agileengine | colombiaposted on 01/29/2025job informationcity: bucaramangastate/province: santanderpostal code: 680011industry: it servicesjob descriptionagileengine is one of the inc. 5000 fastest-growing companies in the u.s. and a top-3 ranked dev shop according to clutch. we create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.if you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :)what you will doplan and prioritize testing activities.write, design, and execute automated tests by creating scripts that run testing functions automatically.define, implement, and monitor testing processes for all phases of the testing cycle.maximize test coverage and identify automation opportunities for any needed features of the system.partner closely with engineering and product leads and collaborate on finding efficiencies and identifying areas of improvement.write documentation for automated processes including test plans, test procedures, and test cases.provide manual testing support for engineering initiatives when required.log and document bugs in the tracking system.represent qa in all forums and act as a focal point of contact for the testing team.assist in production issues/live site testing when needed.must havesexperience working with playwright.experience with manual testing.a deep understanding of ecommerce products, platforms, and technologies is required.exceptional communication, present...
Job description - manager i, traveler experience (us embassy) (25000021)cwt is one of the world's leading digital travel management companies and as a business-to-business-for-employees (b2b4e) travel management platform, companies and governments rely on us to keep their people connected – anywhere, anytime, anyhow – and across six continents, we provide their employees with innovative technology and an efficient, safe and secure travel experience.joining us means being part of a market-leading global company, working in a collaborative, multi-cultural and entrepreneurial environment.in the traveler experience organization, we provide more than just a booking. through the combination of people and technology, we are focused on the complete travel experience – delivering world-class service to our customers through the channels they prefer. we are on a journey to become the leading digital travel management company and we will get there by moving forward together.position overviewtraveler experience (tx) is seeking a manager, traveler experience (us embassy).the contact center and client manager are responsible for ensuring quality, productivity, and the achievement of all company targets within the contact center. this role is dedicated to managing the relationship with a specific client, the us embassy, ensuring their needs are met with the highest standards of service.position descriptiontogether with other activities in which you will be involved as part of the tx operations team, your main responsibilities are:team management: supervise, train, and mentor customer serv...
Overviewwe are pepsicojoin pepsico and dare to transform! we are the perfect place for curious people, thinkers and change agents. from leadership to front lines, we're excited about the future and working together to make the world a better place.being part of pepsico means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.pepsico has recognized brands such as detodito, tropicana, cheese tris, concordia, platanitos, kchitos, among others.a career at pepsico means working in a culture where all people are welcome. here, you can dare to be you. no matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.join pepsico, dare for better.responsibilitiesthe opportunity:this role is responsible for the development and execution of short and medium term mso categories sourcing strategies to deliver business performance through the management of relevant resources and network using procurement processes and best practices. also, ensure the best performance team, good leadership and relationship.indirects mso manager is responsible for the lead and execution of indirects procurement aop plan for andinos and will be the link between the gp category teams and the business for the correct execution of the plan & ensure the supply of goods and services.your impact:as indirects procurement manager your responsibilities would consist of:first point of contact for indirects procurement for th...
Unifycx is growing and we are looking for a team lead to join our motivated and ambitious team in barranquilla, colombia. come be one of the pioneers at our newest location! what will you do? the call center team lead is responsible for overseeing and guiding a team of representatives to ensure exceptional service delivery and operational efficiency. this role involves managing daily operations, monitoring performance, providing coaching and support, and addressing complex customer inquiries. the team lead will play a pivotal role in achieving the team's goals and maintaining high customer satisfaction levels. key responsibilities: team management: supervise and support a team of call center representatives. conduct regular team meetings and one-on-one coaching sessions. monitor and evaluate team performance, providing constructive feedback and guidance. manage scheduling and ensure adequate coverage to meet service level targets. performance monitoring: track key performance indicators (kpis) such as call volume, average handle time, and customer satisfaction scores. analyze performance data and prepare reports for management review. implement and oversee performance improvement plans as needed. customer service excellence: handle escalated customer issues and resolve complex inquiries. ensure adherence to company policies and procedures for handling customer interactions. foster a customer-centric culture within the team. training and development: onboard and train new team members, ensuring they understand job responsibilities and performance expe...
Hi there! we are south and our client is looking for a project & operations specialist ! note to applicants: eligibility: this position is open to candidates residing in latin america. application language: please submit your cv in english. applications submitted in other languages will not be considered. professional presentation: we encourage you to showcase your professional experience by including a loom video in the application form. while this is optional, candidates who provide a video presentation will be given priority. about the role join a fast-paced, events-focused solo enterprise supporting high-profile experiences and activations across markets. we’re looking for a project & operations specialist who thrives in dynamic environments, is highly organized, and can keep things running smoothly with minimal supervision. this is a full-time, remote, temporary role (3 months to start) ideal for someone detail-oriented, autonomous, and always one step ahead. you’ll be responsible for managing client communications, coordinating timelines, troubleshooting issues, and ensuring seamless execution of day-to-day operations. key responsibilities coordinate client communication and manage expectations: serve as the main point of contact for clients, ensuring all communications are clear, timely, and professional. set and manage expectations around deliverables, timelines, and any potential changes, while maintaining strong client relationships throughout the project lifecycle. organize project timelines and deliverables: develop, maintain, and track detailed project schedule...
About jobgether jobgether is a talent matching platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through ai-driven job matching. one of our companies is currently looking for a tier 1 support engineer in colombia . in this role, you will be responsible for monitoring systems, investigating issues, and providing technical support to resolve customer problems. as a tier 1 support engineer, you will act as the first point of contact for customer inquiries, gathering technical information and escalating priority issues as needed. you will collaborate with internal teams, such as developers and technical support, to deliver reliable solutions and ensure smooth service continuity. this is an excellent opportunity for someone with strong troubleshooting skills and a customer-focused mindset to grow in a technical support environment. accountabilities: monitor systems to identify common trends and underlying technical problems gather and analyze technical information to resolve customer issues, escalating high-priority cases when necessary provide prompt, reliable solutions to critical customer issues, ensuring customer satisfaction and service continuity enrich tutorial documents to enhance the self-service capabilities of both external and internal customers collaborate with technical teams and developers to identify solutions and improve the product communicate effectively with customers regarding maintenance activities, incidents, and troubleshooting progress requirements technical skills: experience with system mon...
Cloudhesive is an amazon premiere partner and amazon managed services partner founded by veterans in the cloud technology space. we help our customers adapt and transform their organizations by leveraging the power of the public cloud ecosystem through consulting and next generation managed services with a focus on operational excellence, security, reliability, performance efficiency and cost optimization. our employees are the foundation of our success, and we invest in them! we are growing fast and have built a phenomenal team through in-depth training, partner events, community involvement, mentoring and much more. we move quickly, act decisively and communicate openly to drive a collaborative environment and our customer's success. with offices in the u.s. and latin america, you will work with experts in the industry on revolutionary technology solutions that have been deployed successfully around the globe. the opportunity: we are seeking a cloud engineer (amazon connect specialist) responsible for providing customers with deep technical expertise to drive the adoption of aws products in alignment with their business objectives. this role requires close collaboration with specialists, sales, marketing, and product teams to develop innovative solutions that address complex customer challenges. what you’ll be doing: provide customers with deep technical expertise in your domain to advance adoption of aws cx products in service to customer goals. collaborate with specialist, sales, marketing, and products teams to ideate around your customers’ most challenging business pr...
Benefits/perks: day 1 medical/dental/vision for ft employees who work 30+ hours 15 pto days first year annual bonus opportunity 401k matching tuition reimbursement for undergraduate and graduate programs for ft employees who work 30+ hours opportunities for career advancement training provided! in our phlebotomy roles, we offer a variety of work, a diverse, dynamic work environment, and a robust total rewards package. we provide the tools & support to learn, grow and advance in a phlebotomy career. join our community of phlebotomists, where you will have a career that you can be proud of! job duties: collect specimens according to established procedures. this includes, but is not limited to: drug screens, biometric screening, and insurance exams. administer oral solutions according to established training. research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, client contact, and approved tools. ability to navigate a computer and accurately enter data is a requirement to be successful in this role. obtain identification and accurately enter billing information and collect payments when required, following corporate policies. process specimens including labeling, centrifuging, aliquoting, freezing, and preparing for transport as required by test order. perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones, and utilizing email as appropriate. read, understand, and comply with departmental policies, protocols, and procedures. assist with compilatio...
Get ai-powered advice on this job and more exclusive features. vt markets is an award-winning multi-asset brokerage trusted by clients in over 160 countries. in 2015, we started with a simple mission — to make trading easy and accessible for everyone. today, vt markets has evolved into a one-stop solution for all trading needs. as our team is growing rapidly, we are in search of the best talents to join us. position overview: as a business development manager, your role will focus on identifying new leads for expansion and developing innovative strategies to grow the business by recognizing opportunities and addressing needs within the cfd industry. you will be responsible for expanding and managing a portfolio of introducing brokers and partners, while maintaining strong, ongoing relationships to ensure exceptional customer satisfaction. primary responsibilities: identifying new leads for expansion and developing new ways to grow businesses through identifying needs within the fx industry. business development and expansion of our portfolio of introducing brokers and partners. maintain contact with clients/partners to ensure a high level of customer satisfaction. build and maintain your own portfolio of clients. actively follow up on queries and provide feedback to clients in a timely manner. to achieve and exceed monthly targets. experience qualifications: a diploma or degree in any field is preferred. previous experience in b2b or b2c sales or account management, particularly within forex or cfd, is preferred. proficiency in spanish or portuguese access to personal devic...
We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. mindbody + classpass bring together the best of both sides of the market: mindbody is the industry’s most trusted all-in-one technology platform; classpass is one of the most popular apps for fitness & self-care enthusiasts. together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. we’re not just another tech company—we’re far and away the leader of our industry. so join the team, work with mission-led people, and enjoy amazing benefits. let’s see what we can accomplish together! about the right teammember mindbody is looking for a senior p&c operations specialist to join our global people & culture (p&c) operations & technology team. this team member plays a pivotal role in supporting our team members throughout their entire employment lifecycle with mindbody + classpass. you will enable the development and administration of high-quality p&c processes and procedures, while delivering best-in-class services to our employees. to be successful in this role, you will ensure compliance with relevant local, state, federal, and global regulations and company policies at all times, and advise team members on the same. about the role this is a 3-6 month contract role. as part of a team, carry out required activities to support the global employee lifecycle, including, but not limited to new hire processing, immigration and global mobility administration, company policy & procedure development, labor law compliance, new hire p...
Oneims group is seeking a talented and customer-focused hubspot implementation and onboarding account manager to join our team. in this role, you will be responsible for managing client accounts, guiding them through the hubspot onboarding process, and ensuring successful implementation of hubspot tools. responsibilities serve as the main point of contact for clients during the onboarding process. understand clients' business goals and requirements to customize the hubspot implementation accordingly. lead the configuration of hubspot crm, marketing, sales, and service hubs based on clients' needs. provide training sessions and ongoing support to clients to optimize their use of hubspot tools. collaborate with internal teams to ensure smooth implementation and client satisfaction. monitor and track client progress, address any issues, and drive successful outcomes. document onboarding processes and best practices for knowledge sharing and future reference. requirements 3+ years of experience in account management, client services, or customer success roles. proven experience with hubspot implementation and onboarding for clients. strong understanding of hubspot crm, marketing, sales, and service hubs. excellent communication, presentation, and interpersonal skills. ability to build and maintain strong client relationships. detail-oriented with strong organizational and project management skills. hubspot certifications in implementation, onboarding, or related areas. benefits competitive salary based on experience. fully remote position with flexible working hours. opportunit...
Unifycx is growing! we are looking for extraordinary contact center operations managers to join our motivated and ambitious team in barranquilla. what will you do? as an operations manager, you will oversee and direct the operations for one of our most complex clients. you will directly oversee the management team to ensure high-quality performance and effective operations. you will serve our customers through the development and implementation of the best cell center methods and procedures. you will also recommend and implement process improvements that lead to operational cadence. this key leadership position will drive operational excellence in all ways across this specific client with a concentrated focus on developing and instituting processes that improve the customer and client experience. in addition to building a strong team and great customer experience, the om will influence efficiencies for improved bottom-line performance. areas of focus include productivity, contract management, attrition improvement, and meeting and exceeding kpi targets. benefits: unifycx offers a comprehensive benefits package that includes health, life, vision, and dental insurance, 401k, and other financial opportunity options. ideal candidates for this position will be data-driven, outgoing, intelligent, dependable, and ready to take their career to the next level with a growing company. we are seeking individuals who have outstanding analytical, communication, and self-management skills with excellent interpersonal and facilitation skills. the position will be based in our barranqu...
We seeking a driven sdr to spearhead our lead generation efforts. you will focus on identifying potential clients, initiating contact via email and/or social platforms, and then seamlessly passing those leads to our canada-based team for follow-up calls. we’re looking for an individual who can leverage consulting or related experience to spot quality leads in the market, even if you won’t be the one speaking directly to them once they’ve shown interest. role and responsibilities research potential clients : monitor job postings on linkedin and other sites to identify companies that may need recruitment services. engage and qualify : send introductory emails or messages to gauge hiring needs and interest in our services. lead handoff : once you identify interested prospects (hiring managers, hr, or leadership contacts), forward them to our canada-based team, who will handle calls and close the deals. maintain prospect database : keep detailed records of all outreach efforts, responses, and relevant details to ensure a smooth handoff to the canadian team. minimum requirements bachelor's degree excellent english skills consulting or related experience: familiarity with identifying business challenges and proposing solutions. strong communication: excellent written communication skills (english proficiency) for email outreach and messaging. comfort with remote sales tools: experience using crm systems or lead-tracking platforms is a plus. self-starter: ability to work independently and meet lead generation targets in a fast-paced environment. benefits all local public holidays ...
Descripción del trabajo ntu international is a leading international consulting firm providing programme management and advisory services for development projects worldwide. for almost three decades, ntu has been delivering sustainable development pr...
We are one sutherland — a global team where everyone is working together to create great breakthrough solutions. our workforce has thrived in an environment of diversity of thought, experience and background. we celebrate our diversity and embrace it...
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