Intake operations manager position overview: the primary function of the operations manager is to oversee the operational activities of our aba services. this role will work under the direction of the ecd/cd, and in close collaboration with the client services team and other clinical team members to ensure seamless day-to-day operations, drive efficiencies, and support all activities that lead to the growth of our organization and colorado operations. the operations manager will be responsible for overseeing key functions such as employee onboarding, rbt scheduling, hr assistance/ payroll, emr and basic technical support, referral source and intake process support, and ensuring high-quality service delivery to our clients. key responsibilities: scheduling & staff coordination/ support: - oversee and collaborate with client services/care coordinator on scheduling registered behavior technicians (rbts) and board-certified behavior analysts (bcbas) for in-home therapy sessions. - support as needed with day-to-day scheduling, rescheduling, and maintaining appointments in central reach (e.g., staff and caregiver communication). - support with difficult scheduling requests (i.e., reschedules for inclement weather, client/therapist planned time off or illness, etc.) onboarding & hr support: - assist with the recruitment, onboarding, training, and orientation of new staff members, including rbts, bcbas, and administrative personnel. - collaborate with and contribute to the development and implementation of hr processes to ensure all new hires meet regulatory requirements, ma...
The recruiter is responsible for identifying, attracting, and hiring top talent to meet organizational needs. this role involves managing the end-to-end recruitment process, from job posting and candidate sourcing to interviews, offers, and onboarding. the recruiter acts as a brand ambassador, ensuring a positive candidate experience and aligning hires with company culture and strategic goals. key responsibilities: - partner with hiring managers to understand job requirements, team dynamics, and candidate profiles. - write and post job descriptions on relevant platforms. - source candidates through databases, social media, referrals, networking, and job fairs. - screen applications and conduct initial phone or video interviews. - coordinate and schedule interviews with hiring teams. - manage candidate communications and provide timely feedback. - negotiate job offers, salaries, and start dates. - maintain accurate and organized recruitment records in the applicant tracking system (ats). - monitor market trends, salary benchmarks, and competitor hiring strategies. - support employer branding initiatives and promote the company as an employer of choice. qualifications: - proven experience as a recruiter (in-house or agency) or in a similar talent acquisition role. - strong understanding of recruitment best practices and employment laws. - excellent interpersonal, communication, and negotiation skills. - proficiency in using applicant tracking systems and sourcing tools. - ability to manage multiple requisitions and work in a fast-paced environment. - bachelor’s degree in ...
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