COLOMBIA MATERIAL SUPPORT REPRESENTATIVE - [OMX-427]

**material support service representative (mssr)** **a.roles and responsibilities**: - this position is located 100% in bogota, colombia. salary between 5 - 6mm cop. the mssr is the central focal point for all matters related to material support services at the customer’s site. as such, the mssr should always be in the position to provide the highest possible level of services and respond to and solve (when possible) all the customer´s requirements and needs related to material support being the natural interface between ads and the customer for any issue related to material services. attend to final customer/operators’ daily/weekly meetings representing ads materiel services community (when requested) to discuss material needs, recurrent failures, removals and replacements, missing documentation and manuals updates. attend to internal airbus meetings according governance: analyst, operative and global materiel networks (order desk, planning and demand, logistics). be responsible for the surveillance of the materials needed to guarantee the fleet or material availability, anticipate the spares needed and inform both, the customer and the central order desk. provide support to ads central team: - when required in commercial assessments or technical support. - invoicing queries - direct / dropshipment - create local procedure handbook prepare reports on all activities performed related to materiel services scope. prepare, report and analyse the orderbook, (spares & repairs). prepare, report and analyse the logistics performance kpis prioritize and...