Senior accounts receivable page is loaded senior accounts receivable apply remote type hybrid locations bogota time type full time posted on posted 3 days ago time left to apply end date: july 24, 2025 (23 days left to apply) job requisition id r29013 job title senior accounts receivable job title: senior accounts receivable position type: permanent location: bogota about your business area/department: a dynamic expansion of our finance team in bogotá, colombia—amadeus’ largest engineering hub in the americas. this strategic move is part of our broader commitment to growth in the region, aligning with our global footprint and “follow-the-sun” operational model to ensure seamless support across time zones. this offers a unique opportunity to be at the heart of our operations, contributing to innovative solutions and supporting our customers in the americas. whether you're a seasoned finance expert or an emerging talent, this is your chance to join a collaborative, inclusive, and forward-thinking team that’s shaping the future of travel technology. summary of the role: responsible for managing a portfolio of long-tail customer accounts to facilitate the recovery of outstanding debts from individuals and businesses, ensuring timely payments and maintaining positive customer relationships. this includes providing customer service to address payment issues and respond to requests within the assigned portfolio or territory. the role also involves delivering requested data to clients and internal teams, such as account summaries, copy invoices, and other documen...
Job title it support analyst external job title: it support analyst dcs position type: fulltime location: bog (hybrid) about your business area/department: the amadeus global customer care group provides 2nd and 3rd level service desk to support amadeus airline customers using amadeus products and solutions (reservation, inventory, ticketing, departure control & boarding amongst the others). the amadeus airline support center (asc) is the single point of contact for incidents, service requests and all contacts for production support issues. we aim at recovering 90% of all non-code related incidents and requests or escalating them to resolver groups within amadeus or at third parties involved in the service provided. summary of the role: the main responsibility of the airline it support analyst is to provide high-quality specialized functional and technical support for customers, contributing to customer loyalty, account retention, and positive account development. the airline support centre acts as the 2nd level service desk for amadeus’ internal and external customers, serving as a single point of contact within the amadeus central organization. it handles troubleshooting, investigating, and resolving complex incidents, liaising with amadeus global operations, and escalating issues to the 3rd level support group. in this role you’ll: 1. acknowledge, investigate and when possible, recover incidents within service levels using knowledgeable solutions. 2. respond to amadeus customers’ questions concerning amadeus solutions (functionality, application, interactions between dif...
Senior accounts receivable page is loaded senior accounts receivable apply remote type hybrid locations bogota time type full time posted on posted 3 days ago time left to apply end date: july 24, 2025 (23 days left to apply) job requisition id r29013 job title senior accounts receivable job title: senior accounts receivable position type: permanent location: bogota about your business area/department: a dynamic expansion of our finance team in bogotá, colombia—amadeus’ largest engineering hub in the americas. this strategic move is part of our broader commitment to growth in the region, aligning with our global footprint and “follow-the-sun” operational model to ensure seamless support across time zones. this offers a unique opportunity to be at the heart of our operations, contributing to innovative solutions and supporting our customers in the americas. whether you're a seasoned finance expert or an emerging talent, this is your chance to join a collaborative, inclusive, and forward-thinking team that’s shaping the future of travel technology. summary of the role: responsible for managing a portfolio of long-tail customer accounts to facilitate the recovery of outstanding debts from individuals and businesses, ensuring timely payments and maintaining positive customer relationships. this includes providing customer service to address payment issues and respond to requests within the assigned portfolio or territory. the role also involves delivering requested data to clients and internal teams, such as account summaries, copy invoices, and other documentation....
Software development and data engineer page is loaded software development and data engineer apply locations bogota time type full time posted on posted 13 days ago time left to apply end date: june 22, 2025 (5 days left to apply) job requisition id r26591 job title software development and data engineer *** all cvs must be submitted in english *** about the area/department: hospitality bi is an exciting area within travel. we collect industry metrics and provide valuable insights into market performance and traveler trends. our products allow hotels to visualize where their occupancy stands in the market and how well they are pricing themselves against others. we also provide other valuable insights into what drives traffic to their hotels. in today’s information age, the ability for our customers to understand their performance can give them the edge they need over the competition. summary of the role: this is a big data role specializing in backend development and data engineering. the ideal candidate for this role will have the opportunity to work with and move impressive amounts of data. the tasks involved are both engaging and fulfilling, with the outcomes and customer impact being readily observable. in this role you’ll: - engage in python development. - deliver data pipelines to provide data for applications and feeds. - support the pipelines and, as the technical expert on the pipelines, document and train others on supporting the pipelines. - utilize good python skills and knowledge of airflow and git. - work in both a cloud environment an...
Collections manager americas page is loadedcollections manager americasapply remote type hybrid locations bogota time type full time posted on posted 3 days ago time left to apply end date: july 24, 2025 (23 days left to apply) job requisition id r29002job titlecollections manager americasjob title: collections manager americasposition type: permanentlocation: bogotaabout your business area/department:amadeus is expanding its financial team in bogota to support global customers. this growth aligns with our commitment to the region and our operational model for seamless support across time zones. whether you are an experienced finance professional or new talent, this is your chance to join a collaborative and inclusive team shaping the future of travel technology.summary of the role:the position of collections manager, americas involves overseeing and directing the americas collections operations team to ensure timely and efficient recovery of outstanding debts while maintaining positive client and internal stakeholder relationships. the manager will lead a team of collectors, develop strategies, and analyze data to optimize collections performance, meet target kpis, and comply with relevant slas. this role requires strong collections knowledge and experience, a strategic mindset, team-building skills, and the ability to attract and develop talent to achieve organizational goals.in this role you will:ensure timeliness of cash collections, achieve kpi and sla targets through working with collectors on their portfolios, escalate issues, mentor collectors to improve perform...
Senior software development engineer page is loaded senior software development engineer apply locations bogota time type full time posted on posted 4 days ago time left to apply end date: july 1, 2025 (14 days left to apply) job requisition id r27885 job title senior software development engineer ** all cvs must be submitted in english** about the area/department: in the resources management team, you'll play a key part in transforming airport operations with state-of-the-art technology. our tools empower airport operators to better manage critical resources like stands, gates, buses, check-in counters, and runways. by improving planning and real-time resource adjustments, we're not just optimizing operations; we're significantly improving the travel experience for passengers worldwide. this role is about giving operational teams the capabilities they need to reduce congestion and ensure smoother journeys for everyone. summary of the role: join us on a transformative journey where cutting-edge technology meets the vibrant world of travel. at the forefront of redefining airport operations, our focus is on improving efficiency, sustainability, and creating unmatched passenger experiences. as part of a leading global technology company, you'll help develop innovative solutions that make airports more resource-efficient, moving us towards operations that are not only smarter but also more considerate of our planet. this role is an invitation to those who are ready to tackle the complex challenges of the travel industry with a hands-on approach to problem-solving and a...
Accounts receivable associate page is loadedaccounts receivable associateapply remote type hybrid locations bogota time type full time posted on posted 3 days ago time left to apply end date: july 24, 2025 (23 days left to apply) job requisition id r29014job titleaccounts receivable associatejob title: accounts receivable associateposition type: permanentlocation: bogotaabout the business:a dynamic expansion of our finance team in bogotá, colombia—amadeus' largest engineering hub in the americas. this strategic move is part of our broader commitment to growth in the region, aligning with our global footprint and "follow-the-sun" operational model to ensure seamless support across time zones. this offers a unique opportunity to be at the heart of our operations, contributing to innovative solutions and supporting our customers in the americas. whether you're a seasoned finance expert or an emerging talent, this is your chance to join a collaborative, inclusive, and forward-thinking team that's shaping the future of travel technology.summary of the role:we are looking for an accounts receivable collections associate to manage a portfolio of long-tail customer accounts. the role focuses on recovering outstanding debts, ensuring timely payments, and maintaining strong customer relationships. key responsibilities include resolving payment issues, researching unallocated cash, providing account documentation, and proactively contacting clients for collections. the ideal candidate will have a background in finance or accounting, along with strong organizational and communica...
Associate manager software development page is loaded associate manager software development apply locations bogota time type full time posted on posted 30+ days ago job requisition id r27127 job title associate manager software development job title: associate manager software development position type: permanent location: bogota, colombia job id: r27127 job family: software development about your business area/department: travel unit – airlines engineering - digital competency center our digital lab participates developing in newgen ui/ux experience for the website of one of the biggest airline customers of north america. summary of the role: your vision, our platform. let's build & lead something great the e-commerce airline websites are crucial for airlines as theyenable global consumer reach, streamline bookings, and enhance operational efficiency, ultimately improving customer experience and driving revenues. we are looking for a development manager with good technical background and people management skills to lead our digital scrum team in bogota. the candidate will be leading the scrum team working for developing & maintaining the airline web site. the candidate will work on the day-to-day with the developers, the product owner, and the scrum master and other internal and client side stakeholders in a fast-paced and highly customer-facing agile environment. in this role you'll: delivery, customer handling and coordination: - work within a fully safe agile set-up to coordinate the development activities for new and existing website applications ...
Time left to apply end date: june 20, 2025 (3 days left to apply) job requisition id r28524 job title *** all cvs must be submitted in english *** summary of the role: navitaire, an amadeus company, is a proven innovator in the travel industry, shaping the way the world thinks about travel. with more than 50 customers worldwide, including many of the world’s most successful hybrid and low-cost airlines, navitaire offers a unique opportunity to make a significant impact on the world of travel. the principal scrum master will accelerate the flow of value delivery at agile team level, through embracing and promoting the lean-agile values and principles. facilitates the team and train ceremonies and is the guardian of the scrum/kanban/safe train artifacts; communicates with stakeholders, escalates impediments, helps manage risks, and strives to improve this all in a robust way, restlessly. this is a hybrid position and would require you to work in our bogotá office. responsibilities: - establish and facilitate agile team practices (events, agile estimation, artifacts, demonstrating the value, continuous improvement, built-in quality) - coach teams and individuals to optimize their flow of value and improve predictability and time to market. - coach team members in lean-agile practices and mindsets in a scaled agile environment - drive key agile performance metrics to measure team, organizational performance and identify areas for growth and improvement. - identify and implement techniques to improve team effectiveness utilizing an empirical approach and supp...
**job title:** accounts receivable associate we are looking for an accounts receivable collections associate to manage a portfolio of long-tail customer accounts. the role focuses on recovering outstanding debts, ensuring timely payments, and maintaining strong customer relationships. the ideal candidate will have a background in finance or accounting, along with strong organizational and communication skills. key responsibilities include resolving payment issues, researching unallocated cash, providing account documentation, and proactively contacting clients for collections. main responsibilities: - execute dunning procedures, including reviewing exclusion proposals, sending dunning letters, applying or releasing credit holds, and initiating service suspensions or terminations based on customer payment behavior. - respond to customer inquiries by providing invoice copies, contracts, and other documentation using internal systems such as sap and salesforce. - communicate with customers via phone and email to obtain remittance details, resolve payment discrepancies, and drive timely collections to reduce aging and improve cash flow. - investigate unapplied payments and recommend appropriate adjustments or refunds. - collaborate with sales, billing, and other internal teams to resolve issues that delay customer payments. - provide backup support to team members and contribute to collection efforts as needed to meet kpi and sla targets. - analyze and report on monthly deviations in key performance indicators to support continuous improvement. - support month-end closings ...
Software development and data engineer this is a big data role specializing in backend development and data engineering. the ideal candidate for this role will have the opportunity to work with and move impressive amounts of data. the tasks involved are both engaging and fulfilling, with the outcomes and customer impact being readily observable. - key responsibilities: - engage in python development. - deliver data pipelines to provide data for applications and feeds. - support the pipelines and document and train others on supporting the pipelines. - utilize good python skills and knowledge of airflow and git. - work in both a cloud environment and an on-premise environment, with a critical understanding of azure cloud architecture in terms of data engineering. - define delivery data pipelines and architecture. - support etl processes in both cloud and on-premise environments. - work autonomously and without guidance when leadership is unavailable. - support and develop airflow dags for processing, moving, and exporting large amounts of data. - maintain a consistent pattern of coding style and documentation. - track data for kpis to measure team effort and contribute to resource capacity planning. - develop data pipelines in spark or databricks. - coordinate with team members in other countries and time zones. - participate in an on-call rotation. about the ideal candidate: - we are looking for someone with a minimum of 5 years of backend development and data engineering experience. - experience with multiple forms of data and will have worked with multiple databases....
Accounts receivable specialist - superuser we are seeking a highly skilled accounts receivable specialist to join our team in bogotá, colombia. this is an exciting opportunity to be part of a dynamic expansion of our finance team in bogotá, colombia—amadeus' largest engineering hub in the americas. about the role: the successful candidate will be responsible for managing a portfolio of complex and strategic customer accounts, with a focus on recovering outstanding debts from individuals and businesses, ensuring timely payments, and maintaining positive customer relationships. main responsibilities: about you: to succeed in this role, you should have: - 3–5 years of experience in business-to-business collections and/or customer service in a high-volume, fast-paced corporate environment - experience working in international business settings and service centers - demonstrated ability to work independently and take initiative - strong analytical skills with attention to detail - clear and professional communication skills, with effective negotiation abilities - well-organized with strong critical thinking and problem-solving skills - proficient in microsoft office tools, including outlook, excel, and word - skilled in reporting and data analysis, with experience using macros, power bi, and celonis - working knowledge of sap or similar erp systems - proficient in english, with fluency at a c2 level or equivalent what we offer: - competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive be...
Senior accounts receivable this is a dynamic expansion of our finance team in bogotá, colombia—amadeus' largest engineering hub in the americas. about the role responsible for managing a portfolio of long-tail customer accounts to facilitate the recovery of outstanding debts from individuals and businesses, ensuring timely payments and maintaining positive customer relationships. this includes providing customer service to address payment issues and respond to requests within the assigned portfolio or territory. the role also involves delivering requested data to clients and internal teams, such as account summaries, copy invoices, and other documentation. key responsibilities: - execute dunning procedures through reviewing dunning exclusion proposals, sending dunning letters, implementing and releasing credit holds, initiating suspension, reactivation and termination of services as deemed appropriate from customer actions on outstanding debt. - answer customer questions; provide invoice copies and contracts as necessary to facilitate customer payment, using internal systems (sap, salesforce, etc.) - work with customers by phone and email to get remittance details, reconcile payment discrepancies and request corrective actions in order to decrease aging and increase cash flow - identify unapplied payments, recommend adjustments or refunds as appropriate - collaborate with sales, billing and other internal stakeholders to resolve customer issues that prevent them from paying. - provide back-up support to respective collection team members as needed and extend effort wh...
Financial operations manager americas job summary: the role of collections manager, americas involves overseeing and directing the americas collections operations team to ensure timely and efficient recovery of outstanding debts while maintaining positive client and internal stakeholder relationships. this position requires strong collections knowledge and experience, a strategic mindset, team-building skills, and the ability to attract and develop talent to achieve organizational goals. main responsibilities: - ensure timeliness of cash collections, achieve kpi and sla targets through working with collectors on their portfolios, escalate issues, mentor collectors to improve performance, and identify opportunities for improvements in processes, people, and systems. - lead investigations and negotiations with customers or sales to resolve issues and concerns escalated by collections and sales teams. - process bad debt reporting, write-offs, and adjustments. - review and approve refund pay-outs to clients. - review and monitor cases/tickets logged or escalated to ensure timely resolution of issues. identify and initiate demand management processes for improvement opportunities that may arise. about the ideal candidate: - bachelor's degree (accounting or finance related background preferred) or relevant work experience. - minimum 5 years of experience in a collections manager role in a fast-paced international or service center environment. hospitality industry experience is a plus. - proficiency in ms office: outlook, excel, word; sap 4hana, zuora billing, and salesfor...
Collections manager americas page is loadedcollections manager americasapply remote type hybrid locations bogota time type full time posted on posted 3 days ago time left to apply end date: july 24, 2025 (23 days left to apply) job requisition id r29002job title collections manager americasjob title: collections manager americas position type: permanent location: bogota about your business area/department: amadeus is expanding its financial team in bogota to support global customers. this growth aligns with our commitment to the region and our operational model for seamless support across time zones. whether you are an experienced finance professional or new talent, this is your chance to join a collaborative and inclusive team shaping the future of travel technology. summary of the role: the position of collections manager, americas involves overseeing and directing the americas collections operations team to ensure timely and efficient recovery of outstanding debts while maintaining positive client and internal stakeholder relationships. the manager will lead a team of collectors, develop strategies, and analyze data to optimize collections performance, meet target kpis, and comply with relevant slas. this role requires strong collections knowledge and experience, a strategic mindset, team-building skills, and the ability to attract and develop talent to achieve organizational goals. in this role you will: ensure timeliness of cash collections, achieve kpi and sla targets through working with collectors on their portfolios, escalate issues, mentor collectors to ...
Senior accounts receivable page is loaded senior accounts receivable apply remote type hybrid locations bogota time type full time posted on posted 3 days ago time left to apply end date: july 24, 2025 (23 days left to apply) job requisition id r29013 job title senior accounts receivable job title: senior accounts receivable position type: permanent location: bogota about your business area/department: a dynamic expansion of our finance team in bogotá, colombia—amadeus’ largest engineering hub in the americas. this strategic move is part of our broader commitment to growth in the region, aligning with our global footprint and “follow-the-sun” operational model to ensure seamless support across time zones. this offers a unique opportunity to be at the heart of our operations, contributing to innovative solutions and supporting our customers in the americas. whether you're a seasoned finance expert or an emerging talent, this is your chance to join a collaborative, inclusive, and forward-thinking team that’s shaping the future of travel technology. summary of the role: responsible for managing a portfolio of long-tail customer accounts to facilitate the recovery of outstanding debts from individuals and businesses, ensuring timely payments and maintaining positive customer relationships. this includes providing customer service to address payment issues and respond to requests within the assigned portfolio or territory. the role also involves delivering requested data to clients and internal teams, such as account summaries, copy invoices, and other documentat...
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