1+ years of tax, finance or a related analytical field experience - 2+ years of complex excel vba macros writing experience - bachelor's degree or equivalent - experience defining requirements and using data and metrics to draw business insights - experience with sql or etl key job responsibilities position responsibilities: - develops projects of machine learning, robotic process automation and general analytics - drives the maintenance of machine learning tools - works very closely with cpa and gcc teams from worldwide capacity planning to ensure daily service levels in all operational units. - identifies and mitigates emerging risks and assists in potential plans for service level protection/recovery. - accountable of time and quality delivery of the production hours/commitments process for the site. - makes call outs and request actions to ops to lever staffing needs (ie: ot, swaps, schedule changes, vto) based on forecasted volume. - reviews schedule request scenarios and provides leadership with impact analysis and recommendations. - proactively plans to protect ptl/npt allowance - manages planned shrinkage to protect sl goals. - coordinates site staffing needs, including the reporting and analysis of site head count numbers per operational unit coordinates various cross-training opportunities. - schedule placement of new hire associates. - develops /maintains a series of workflow related trackers that drive day to day site-wide production efficiency (ptl, shrinkage, ot/vto fill rates. - drives special projects designed to maximize efficiency and i...
10+ years of relevant working experience in the music industry (working with music services, labels and/or artists). - deep knowledge of colombian music scene. - experience managing budgets with the ability to maximize spend to achieve business goals. - significant relevant work experience, ideally music or other subscription services. - demonstrated success in leading and managing a team. - demonstrated experience in building and maintaining senior level contacts among music industry. - broad commercial awareness developed in a fast-moving environment. - strong leadership and people development experience. - ability to absorb and use data to drive fast accurate decisions for the customer. - excellent communication and proven analytical skills. - ability to manage time and juggle multiple priorities to execute high quality deliverables. - fluency in spanish and english. superior oral and written communication skills with an innate attention to detail. job summary amazon music is seeking a country manager to be employed in colombia. this role will be responsible for supporting music’s mx-based leadership team with all aspects of the amazon music business in colombia, focusing on label/artist relations and content programming for the colombia service. the country manager, colombia will work closely with the head of marketing, latam to develop and deliver growth and marketing plans for colombia, with the aim of building amazon music’s total customer base. they support mx-based music leadership in delivering a culturally relevant, localized experience for music f...
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