Description the amazon web services professional services (proserve) team is seeking an experienced delivery practice manager (dpm) to join our proserve shared delivery team (sdt) at amazon web services (aws). in this role, you'll manage a team of proserve delivery consultants while supporting aws enterprise customers through transformative projects. you'll leverage your it and/or management consulting background to serve as a strategic advisor to customers, partners, and internal aws teams. as a dpm you will be responsible for building and managing a team of delivery consultants and or engagement managers working with customers and partners to architect and implement innovative solutions. you’ll routinely engage with director, c-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. you’ll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. as a dpm you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable aws professional services offerings, and creating proposals and sow’s. your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer o...
Description would you like to be part of a team focused on increasing the adoption of amazon web services and help public sector organizations on their cloud journey? do you have the business savvy and the technical background necessary to help establish amazon as a key technology platform provider for public sector customers in the central america? amazon web services is expanding into central america public sector markets, and offers a creative, fast paced, entrepreneurial work environment where you’ll be at the center of amazon innovation. roles & responsibilities include: - drive revenue and market share in a defined territory and industry vertical. - develop and execute against a comprehensive account/territory plan. - create & articulate compelling value propositions around aws services. - accelerate customer adoption. - maintain a robust sales pipeline. - work with partners to extend reach & drive adoption. - manage contract negotiations. - develop long-term strategic relationships with key accounts. - ensure customer satisfaction - english and spanish key job responsibilities - interact with and influence c-suite and executive stakeholders. includes maintaining executive presence, conducting strategic-level business discussions, connecting solutions to corporate initiatives, and adapting communication style for executive audiences. - drive revenue and market share in a defined territory and industry vertical. - develop and execute against a comprehensive account/territory plan. - create & articulate compelling value propositions around aws servi...
**work from home with amazon customer service!** **role**:customer service associate - **job type**:full time, permanent contract - **location**:work from home in - ** **colombia - **monthly pay rate**: $2.415.000 cop - our mission at amazon is to be earth’s most customer-centric company, and our award-winning customer service team is a key part of achieving that goal. doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. you won’t be asked to read from a script or learn dialogue by heart. instead we’ll provide you with the expert training to problem solve for our customers. you’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love. - **what will you do as a customer service associate?** - **what are your hours?** this role requires working variable hours to match when customers need us most. you will work day/late shifts and your work week is minimum 40 hours, for example: 5x8hrs in order to match our customer demand, we schedule based on a variety of different shift patterns operating within 24 hours monday to sunday. you may be required to work national holidays and will be compensated accordingly. you will - **what benefits will you receive?** one of the great things about joining amazon’s customer service team is that you don’t need past experience in customer service. you’ll receive training and be provided with a complete equipment package when you join. additionally, we offer a number of benefits, including: ...
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