Position summary: parts counter is the initial contact with guest when they call or come into the parts department. assist guest with locating the appropriate part, gives them pricing and handles payment. responsible for ordering parts not in shop and assisting techs with parts questions they may have. goals and expected behaviors: 1.increase/improve guest retention and loyalty for the entire dealership and company while achieving excellent guest service scores - greet guests, employees and visitors with a smile in a friendly manner - fulfill commitments - assist guests anytime and anywhere in the dealership - insure guests have a surprisingly great experience - act, speak, dress and behave professionally at all times - check in and out parts guests - communicate with guests over phone and in person - work with sales team to obtain any accessories for newly sold cars - handle parts needs for anyone in the company - look up parts and pricing using electronic parts catalog and reynolds - recommend appropriate parts to guests, sales staff and technicians - anticipate the guests needs by listening and asking clarifying questions 2.maintain efficiency of the shop - plan, organize and maintain efficient work flow - minimize distractions - refrain from conducting personal business (facebook, twitter, texting, phone calls during shop hours) - stock parts and check for parts that need to be ordered - insure there are no overstocked parts - orders parts that are needed in a timely manner - assists guests in a professional and efficient manner - works with ot...
Summary refinishes damaged body parts and bodies of vehicles in accordance with factory and dealership quality specifications and time standards. essential duties - operates and uses all body shop equipment properly and safely. - removes rust from metal, and grease and dirt from work surface. - masks and protects parts that are not to be painted or coated. - fills cavities and dents with putty to attain smooth surface. - mixes paint according to specifications. - selects and mixes coating liquid to produce desired color. - paints surface using sprayer or brush as appropriate. - inspects painted units for quality of workmanship, noting any runs, sags and unpainted areas. - heats and sprays wax onto products after they are tested. - maintains tools and keeps equipment clean and in a proper state of repair. - keeps work area clean. - maintains and wears all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer. - complies with all laws and regulations pertaining to paint, thinners, and other hazardous materials. reports any deviations to management. - cooperates and assists other personnel in the repair and prepping of vehicles. - understands, keeps abreast of and complies with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, osha right-to-know etc. - other tasks as assigned. **qualifications**: to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. the requirements ...
General purpose: appraises vehicle damage to determine cost of repair for insurance claim settlement. responsibilities/duties: essential functions of the job are denoted by bullet points. other duties may also be assigned. please note that the essential functions may vary depending on department size and/or geographic location. - examines damaged vehicle to determine extent of structural, body, mechanical, or interior damage. - estimates cost of labor and parts to repair or replace each damaged item. - reviews repair cost estimates with body shop manager or foreman. - in the event of a disagreement with manager or foreman on repair cost, arrange to have damage appraised by another appraiser to resolve the situation. - determines feasibility of repair versus replacement of parts, such as bumpers, fenders, and doors. - evaluates practicality of repair as opposed to payment of vehicle market value before accident. - determines salvage value on total vehicle loss. - prepares insurance forms to indicate repair cost estimates and recommendations. - estimates cost of repainting, converting to special purposes, or customizing undamaged vehicles. - follow up with customers on vehicle process. - assist in workflow. - assist in quality control. to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. the requirements listed below are representative of the knowledge, skill, and/or ability required. reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. educat...
Fred anderson honda is looking for a friendly, upbeat, and courteous part time dealer trade driver to join our team. our dealer trade drivers are responsible for transporting vehicles to and from dealerships in a safe, timely, and courteous manner. this is a part-time job and hours are sporadic and on demand. drives will be out of the area to surrounding states and cities and/or local as well. $13/hour. qualifications include but are not limited to: - ability to effectively build a rapport with others - outstanding customer service skills - great communication skills - organizational and time management skills - enjoy working with and serving others - valid driver’s license with acceptable motor vehicle record - high school diploma or equivalent we believe in providing employees with opportunities for professional growth and maintaining an enjoyable work environment. we are an equal-opportunity employer. why automotive: career growth: endless opportunities for career development within our organization, with development programs and training to get you where you want to be. stability: even through these uncertain times, anderson automotive group was able to continue to provide excellence in our communities technology: there is no industry more exciting than automotive. from keyless entry vehicles to electric cars, there is always something new happening in the industry. you can be a part of these exciting changes....
Are you a team player? looking for a career-defining sales position? strong work ethic with a positive attitude looking to start a career with exceptional earning potential? _if you answered yes to any of those questions, we want to speak with you!_ - why are we different than other dealerships?_ - closed on sundays - 5-day work weeks - prior automotive sales experience is not needed, we provide training for your success - this family-owned company has been servicing the community for 60-plus years and puts its employees first did we mention competitive pay plans + awesome benefits? _keep reading for more info!_ what we offer: - a culture of caring, belonging, and respect for everyone - managers that people want to work with - career growth and advancement - leadership development, innovative training and learning systems - competitive compensation plans - 401k retirement plans with company match - comprehensive health benefits packages, including telehealth and behavioral health services - industry-leading maternity and paternity leave - relocation packages - paid employee referral program - recognition and bonus programs - paid time off, bereavement, and vacation benefits - employee discounts on parts, service, vehicle purchases, and local entertainment job duties: - help meet dealership sales goals - provide exceptional customer service on a daily basis - adhere to sales procedures from start to finish within customer interactions - engages in business development and training - addresses customer concerns with a strong focus on customer se...
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