Job description the solutions team is composed of skilled architects, developers, and engineers specializing in the development and maintenance of asset management solutions. the team's primary focus is on centralizing data and creating automated processes to enhance asset performance, reduce operational costs, and increase revenue. additionally, the team manages dedicated systems, including office365, powerplatform, dynamics, and azure. they collaborate closely with external partners, including technology experts and startups, to accelerate development. as a dynamics 365 support engineer, you will be integral to the design, development, customization, and implementation of dynamics 365 solutions. collaborating with cross-functional teams, you’ll translate business needs into technical solutions. this role provides an exciting opportunity to work on complex projects, contribute to the team's success, and advance your career in dynamics 365 development. location: madrid (hybrid model) working hours/schedule: 9:00 – 17:00 additional employee benefits: 13th month bonus salary language requirement: fluent in english (written and spoken) responsibilities: respond to customer support inquiries via the online support system. take ownership of support issues, managing them through to resolution. research issues, implement fixes, and document case resolutions. manage and prioritize support tickets to meet service level agreements. keep customers informed on the progress of their tickets. escalate queries to development & business consultants when needed. implement minor improvements...
Job description we are seeking a detail-oriented and experienced software quality consultant to join our team in medellin and bogota, colombia. the ideal candidate will have a strong background in software quality assurance within the .net and typescript environments and a proven track record of ensuring the highest standards of software quality in the industrial sector. key responsibilities: requirements review: collaborate with development teams and stakeholders to understand and verify software requirements, ensuring they are clear, complete, and testable. test planning: develop comprehensive test plans outlining the strategy, resources, scope, approach, and schedule for testing activities. test case design: create detailed test cases covering all possible scenarios, including functional, performance, security, and usability tests. test execution: conduct manual and automated testing to validate the software’s functionality and adherence to specified requirements. defect management: identify, document, and track defects, ensuring they are resolved efficiently and effectively. test automation: implement and maintain automated test scripts to enhance test coverage and efficiency. tool and method evaluation: evaluate and recommend testing tools and methodologies to improve quality assurance processes. quality analysis: analyze test results and provide detailed reports on software quality, including relevant metrics and statistics. continuous improvement: identify areas for improvement in the software development and testing processes and work with the team to implement enha...
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