Appgate is seeking a technical product manager to lead the development of the customer identity and access management (ciam) within our 360 fraud protection platform. responsibilities include managing the entire product lifecycle, collaborating with cross-functional teams, and driving adoption and revenue growth. key responsibilities: gather input from clients, market research, and stakeholders to guide product strategy. document customer experience and value propositions. create and maintain outcome-based product roadmaps, setting priorities based on vision, cost/value, and trends. work with ux teams on user journeys and designs. establish success metrics and track them. lead product teams, define high-level requirements, and break them down into technical user stories. produce documentation, including technical guides, training materials, and marketing collateral. support sales, marketing, and customer support as the product expert. coordinate release planning and communication. collaborate with other product managers to ensure platform cohesion. qualifications: 3–5 years as a product owner or similar role. 8+ years in software or financial services, preferably in ciam, identity management, authentication, or fraud prevention. self-motivated and capable of working in a fast-paced environment. skilled in market research and competitive analysis. strong in product roadmap and backlog management. able to translate technical concepts into business value. collaborative with strong relationship-building skills. willing to travel occasionally. understanding of agile, scrum, and ...
Join to apply for the customer success manager co role at appgate . get ai-powered advice on this job and more exclusive features. lead renewal discussions and negotiations with customers/partners, ensuring timely and successful renewals, and achieving the targeted revenue and customer retention. proactively engage with customers to ensure successful onboarding, adoption, and usage of products/services. prepare and lead follow-up sessions or executive business review (ebr) sessions to present main service/product metrics, industry trends, and highlight the value of appgate's offerings while identifying points for improvement. manage the customer journey from acquisition through ongoing contract management, including onboarding, executive sessions, and continuous communication to ensure successful implementation and usage of appgate solutions. collaborate with the sales team to identify upsell and cross-sell opportunities. proactively identify potential risks related to renewals or client continuity, alert relevant channels, and coordinate actions to maintain service and customer satisfaction. act as a customer advocate within the company, providing feedback to improve customer experience. communicate updates, new versions, and functionalities of products and services to customers. drive product adoption and onboarding to help customers maximize value. ensure customers are continuously trained and informed about resources, tools, and content to stay up-to-date, providing ongoing education and support. requirements bachelor's degree in business m...
Appgate is seeking a technical product manager to lead the development and evolution of the customer identity and access management (ciam) functionality within our 360 fraud protection platform. you will be responsible for the full product lifecycle—from strategy and prioritization to execution and release. this role combines technical depth with strategic product thinking. you'll collaborate with cross-functional teams, gather input from customers and stakeholders, and deliver solutions that are viable, feasible, and valuable. your efforts will drive adoption, revenue growth, and operational efficiency in an integrated fraud protection environment. key responsibilities: seek input from clients, market research, and internal stakeholders to guide product direction. understand and document the complete customer experience and the value your product delivers. define and maintain outcome-based product roadmaps and set priorities based on vision, cost/value, and emerging trends. collaborate with ux teams on user journeys, storyboards, and designs to ensure intuitive experiences. establish and track success metrics (quantitative and qualitative) for roadmap items. leads product teams of engineers and testers, defining high level requirements (functional and non-functional) that can be broken down into smaller, technical user stories. produce and maintain documentation, including technical delivery guides, training and user materials, and marketing collateral. act as the internal go-to expert for your product & mdash; supporting sales, marketing, and customer support functions co...
Appgate is seeking a technical product manager to lead the development of the customer identity and access management (ciam) within our 360 fraud protection platform. responsibilities include managing the entire product lifecycle, collaborating with cross-functional teams, and driving adoption and revenue growth. key responsibilities: - gather input from clients, market research, and stakeholders to guide product strategy. - document customer experience and value propositions. - create and maintain outcome-based product roadmaps, setting priorities based on vision, cost/value, and trends. - work with ux teams on user journeys and designs. - establish success metrics and track them. - lead product teams, define high-level requirements, and break them down into technical user stories. - produce documentation, including technical guides, training materials, and marketing collateral. - support sales, marketing, and customer support as the product expert. - coordinate release planning and communication. - collaborate with other product managers to ensure platform cohesion. qualifications: - 3–5 years as a product owner or similar role. - 8+ years in software or financial services, preferably in ciam, identity management, authentication, or fraud prevention. - self-motivated and capable of working in a fast-paced environment. - skilled in market research and competitive analysis. - strong in product roadmap and backlog management. - able to translate technical concepts into business value. - collaborative with strong relationship-building skills. - willing to travel occasiona...
Appgate is seeking a technical product manager to lead the development and evolution of the customer identity and access management (ciam) functionality within our 360 fraud protection platform. you will be responsible for the full product lifecycle—from strategy and prioritization to execution and release. this role combines technical depth with strategic product thinking. you'll collaborate with cross-functional teams, gather input from customers and stakeholders, and deliver solutions that are viable, feasible, and valuable. your efforts will drive adoption, revenue growth, and operational efficiency in an integrated fraud protection environment. key responsibilities: - seek input from clients, market research, and internal stakeholders to guide product direction. - understand and document the complete customer experience and the value your product delivers. - define and maintain outcome-based product roadmaps and set priorities based on vision, cost/value, and emerging trends. - collaborate with ux teams on user journeys, storyboards, and designs to ensure intuitive experiences. - establish and track success metrics (quantitative and qualitative) for roadmap items. - leads product teams of engineers and testers, defining high level requirements (functional and non-functional) that can be broken down into smaller, technical user stories. - produce and maintain documentation, including technical delivery guides, training and user materials, and marketing collateral. - act as the internal go-to expert for your product & mdash; supporting sales, marketing, and ...
Appgate is seeking a technical product manager to lead the development and evolution of the customer identity and access management (ciam) functionality within our 360 fraud protection platform. you will be responsible for the full product lifecycle—from strategy and prioritization to execution and release.this role combines technical depth with strategic product thinking. you'll collaborate with cross-functional teams, gather input from customers and stakeholders, and deliver solutions that are viable, feasible, and valuable. your efforts will drive adoption, revenue growth, and operational efficiency in an integrated fraud protection environment.key responsibilities:seek input from clients, market research, and internal stakeholders to guide product direction.understand and document the complete customer experience and the value your product delivers.define and maintain outcome-based product roadmaps and set priorities based on vision, cost/value, and emerging trends.collaborate with ux teams on user journeys, storyboards, and designs to ensure intuitive experiences.establish and track success metrics (quantitative and qualitative) for roadmap items.leads product teams of engineers and testers, defining high level requirements (functional and non-functional) that can be broken down into smaller, technical user stories.produce and maintain documentation, including technical delivery guides, training and user materials, and marketing collateral.act as the internal go-to expert for your product & mdash; supporting sales, marketing, and customer support functionscoordinate...
Appgate is seeking a technical product manager to lead the development and evolution of the customer identity and access management (ciam) functionality within our 360 fraud protection platform. you will be responsible for the full product lifecycle—from strategy and prioritization to execution and release. this role combines technical depth with strategic product thinking. you'll collaborate with cross-functional teams, gather input from customers and stakeholders, and deliver solutions that are viable, feasible, and valuable. your efforts will drive adoption, revenue growth, and operational efficiency in an integrated fraud protection environment. key responsibilities: - seek input from clients, market research, and internal stakeholders to guide product direction. - understand and document the complete customer experience and the value your product delivers. - define and maintain outcome-based product roadmaps and set priorities based on vision, cost/value, and emerging trends. - collaborate with ux teams on user journeys, storyboards, and designs to ensure intuitive experiences. - establish and track success metrics (quantitative and qualitative) for roadmap items. - leads product teams of engineers and testers, defining high level requirements (functional and non-functional) that can be broken down into smaller, technical user stories. - produce and maintain documentation, including technical delivery guides, training and user materials, and marketing collateral. - act as the internal go-to expert for your product & mdash; supporting sales, marketing, and customer s...
Appgate is seeking a technical product manager to lead the development and evolution of customer identity and access management (ciam) functionality within our 360 fraud protection platform. this role combines technical depth with strategic product thinking, requiring collaboration with cross-functional teams, gathering input from customers and stakeholders, and delivering solutions that are viable, feasible, and valuable. the position involves driving adoption, revenue growth, and operational efficiency in an integrated fraud protection environment. key responsibilities: - seek input from clients, market research, and internal stakeholders to guide product direction. - understand and document the complete customer experience and the value the product delivers. - define and maintain outcome-based product roadmaps and set priorities based on vision, cost/value, and emerging trends. - collaborate with ux teams on user journeys, storyboards, and designs to ensure intuitive experiences. - establish and track success metrics (quantitative and qualitative) for roadmap items. - lead product teams of engineers and testers, defining high-level requirements (functional and non-functional) that can be broken down into smaller, technical user stories. - produce and maintain documentation, including technical delivery guides, training materials, and marketing collateral. - act as the internal go-to expert for the product, supporting sales, marketing, and customer support functions. - coordinate release planning and communication across internal and external audiences. - ensure a coh...
Appgate is seeking a technical product manager to lead the development and evolution of the customer identity and access management (ciam) functionality within our 360 fraud protection platform. you will be responsible for the full product lifecycle—from strategy and prioritization to execution and release. this role combines technical depth with strategic product thinking. you'll collaborate with cross-functional teams, gather input from customers and stakeholders, and deliver solutions that are viable, feasible, and valuable. your efforts will drive adoption, revenue growth, and operational efficiency in an integrated fraud protection environment. key responsibilities: seek input from clients, market research, and internal stakeholders to guide product direction.understand and document the complete customer experience and the value your product delivers.define and maintain outcome-based product roadmaps and set priorities based on vision, cost/value, and emerging trends.collaborate with ux teams on user journeys, storyboards, and designs to ensure intuitive experiences.establish and track success metrics (quantitative and qualitative) for roadmap items.leads product teams of engineers and testers, defining high level requirements (functional and non-functional) that can be broken down into smaller, technical user stories.produce and maintain documentation, including technical delivery guides, training and user materials, and marketing collateral.act as the internal go-to expert for your product & mdash; supporting sales, marketing, and customer support functionscoord...
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