JIRA ADMINISTRATION SPECIALIST (SQF-211)

We are seeking a highly skilled it professional to fill the role of jira administrator. as a key member of our team, you will be responsible for managing and optimizing jira in complex enterprise environments. this is an excellent opportunity for individuals with strong technical expertise and problem-solving skills who are eager to take on new challenges and contribute to the success of our organization. the ideal candidate will have experience administering jira software, jira service management, and confluence across multiple projects and teams. they will also possess strong understanding of jira configuration elements, including workflows, custom fields, permission schemes, issue types, and screen schemes. key responsibilities - administer and support jira software, jira service management, and confluence across multiple projects and teams. - design, configure, and maintain custom workflows, screens, fields, and permissions in jira. - manage jira user permissions, project roles, and group memberships. - develop and maintain dashboards, filters, and reports to meet stakeholder needs. - evaluate and implement jira plugins/add-ons and integrations with third-party tools. requirements - 2+ years of hands-on experience administering jira and confluence in a professional environment. - strong understanding of jira configuration elements: workflows, custom fields, permission schemes, issue types, and screen schemes. - experience with jira service management and customer portals. - familiarity with scripting using jira automation, jql, or scriptrunner (groovy is a plus). ...