(ZHS59) - CASH ALLOCATION TEAM LEAD

Key role in financial operations as a seasoned professional, your work will include managing budgets, strategic planning, and overseeing financial operations. you will also help make ordinary and special moments possible for people around the world by ensuring accurate and timely application of client payments for services rendered. this role focuses on driving continuous process improvements, maintaining high standards of accuracy and customer satisfaction, providing training and support to team members, and collaborating effectively with internal departments to resolve complex issues. your impact - lead the daily analysis of remittance advice and bank statement reports to effectively monitor outstanding balances across various accounts and regions. - supervise the reconciliation process of client payments by validating bank transactions against open balances, ensuring accurate and timely allocation. - collaborate with the bank reconciliation team to identify and resolve unidentified transfers, ensuring proper payment application. - address payment detail requests from the collections team, guaranteeing timely and informative responses. - monitor key performance indicators (kpis) and champion process improvements in reporting accuracy, reconciliation workflows, and cross-functional collaboration. - assess training needs and promote professional development through regular feedback, coaching, and mentorship for team members. required skills and qualifications - bachelor's degree in finance, accounting, business administration, or a related field. - solid knowledge ofa...