Delivering impactful digital solutions as a senior domain architect, you will play a pivotal role in driving digital transformation across platforms. your focus will be on crafting scalable, secure, and strategic architectural solutions that support business growth and operational efficiency. in this capacity, you will oversee call center customer and agent interactions across all business units. the primary objective is to utilize a variety of solutions, including automation and ai, to enhance customer experience, reduce costs, and optimize operational efficiency. to achieve this, we are seeking an experienced professional who can design and guide the development of integrated digital solutions aligned with enterprise architecture, security, and technology strategies. key responsibilities - design and develop integrated digital solutions aligned with enterprise architecture, security, and technology strategies - drive digital innovation by assessing emerging technologies and communicating their strategic relevance to stakeholders - collaborate with development teams and technical partners to ensure seamless architectural integration across systems - lead the design of customer-centric user experiences (ux) and interfaces (ui) that elevate engagement and usability - mentor developers, promote architectural best practices, and ensure technical alignment with enterprise-wide frameworks requirements - 7+ years of total experience in it, digital transformation, or software development - 1–3 years of hands-on experience in enterprise or domain architecture - background in ...
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