(UZ-151) | GUEST SERVICE REPRESENTATIVE

Job title: guest service representative job summary we are seeking a guest service representative to join our team. as a guest service representative, you will be responsible for providing exceptional guest service and ensuring that every guest has an unforgettable experience. key responsibilities - process all incoming and outgoing calls accurately and courteously - record and control wake up calls - page guests in co-operation with concerned departments - assist guests with international calls and directory queries - call guests by name whenever possible - page staff members when requested - abide by principles of guest privacy - handle guests' needs or requests and report complaints to the supervisor - report daily activities in logbook requirements to be successful as a guest service representative, you will need to possess excellent communication and interpersonal skills. you should also be able to work effectively in a fast-paced environment and be able to multitask. - excellent communication and interpersonal skills - ability to work effectively in a fast-paced environment - ability to multitask working conditions this is a full-time position. the guest service representative will work in a hotel environment and will be required to wear a uniform. at our company, we offer a competitive salary and benefits package. we are committed to providing exceptional service to our guests and to making sure that every guest has an unforgettable experience. as a guest service representative, you will have the opportunity to work with a diverse group of people and to ma...