IT SUPPORT SPECIALIST | (FI190)

Job description pharmbills bogota, d.c., capital district, colombia seeks an experienced and skilled help desk technician to join their dynamic team. the ideal candidate will possess excellent technical expertise, a customer-focused mindset, and the ability to work both independently and within a collaborative environment. this is a contract position with opportunities for professional growth and skill development. the successful candidate will engage with a diverse and supportive international team, fostering innovation and delivering exceptional results. key responsibilities include: - managing equipment inventory, procuring, preparing, and maintaining equipment. - coordinating equipment deployment, returns, repairs, and replacements. required skills and qualifications technical expertise: - proficient in windows and macos operating systems. - knowledge of networking fundamentals (e.g., tcp/ip, dns, vpn). - experience with it service management tools like jira. - familiarity with microsoft office suite and common business applications. soft skills: - strong problem-solving abilities and attention to detail. - excellent communication skills, both verbal and written. - a customer-focused mindset with a proactive approach to service. - ability to work both independently and within a collaborative team. - english: b2+ level or higher. benefits global collaboration: engage with a diverse and supportive international team. professional growth: access to opportunities for skill development and certification. innovative environment: be part of a forward-thinking orga...