[OHE-405] DIRECTOR OF CUSTOMER SERVICE

Service director opportunity we are seeking a highly skilled service director to join our organization. as a key member of the team, you will be responsible for overseeing the delivery of exceptional service to our customers. key responsibilities: - monitor and improve service quality execution and process compliance. - identify and report service quality issues and propose optimization suggestions. - coordinate service resources and supervise implementation of optimization. - build and manage customer service centers and monitor customer feedback. requirements: - bachelor's degree or higher in business administration or related field. - rich experience in after-sales service, preferably in construction machinery industry. - fluent english language skills and proficiency in microsoft software. - strong communication, organizational, and management skills. benefits: - opportunity to work with a dynamic team. - competitive salary and benefits package. - professional development and growth opportunities....