Software engineering team lead we are seeking a highly skilled software engineering team lead to join our team. as a key member of our engineering organization, you will be responsible for leading a team of software engineers and architects in the development of our products. about the role the successful candidate will have a strong technical background, excellent leadership skills, and experience in managing distributed teams. you will be responsible for: - leading a team of software engineers and architects in the development of our products. - developing and executing the team's technical strategy and roadmap. - mentoring and coaching team members to improve their skills and performance. - collaborating with other teams and stakeholders to ensure alignment and progress towards business goals. - identifying and mitigating technical risks and ensuring compliance with industry standards and best practices. requirements to be successful in this role, you will need: - a bachelor's degree in computer science or a related field. - at least 3 years of experience in software engineering and team leadership. - proven track record of successfully leading distributed teams. - excellent communication and interpersonal skills. - strong technical expertise in software engineering and architecture. benefits we offer a competitive salary and benefits package, including: - a comprehensive health insurance plan. - a retirement savings plan with company matching. - a generous paid time off policy. - professional development opportunities. about us we are a innovative technology...
Job description we are seeking a motivated and results-driven team lead to join our team. as a team lead, you will be responsible for providing front-line direction to our customer service representatives (csrs), ensuring quality service is provided with every customer interaction. key responsibilities include: - managing and supervising csrs to ensure they meet performance expectations. - developing and implementing training programs to enhance the skills and knowledge of csrs. - analyzing reports and statistical data to measure production levels and identify areas for improvement. - using critical thinking to develop solutions to improve business performance and partner success. - motivating teams through relationship building and real-time coaching. required skills and qualifications to be successful in this role, you will need: - a high school diploma or equivalent. - some post-secondary education or completion of a post-secondary degree with a major in business. - 1-2 years of experience in the contact center and/or customer service industry, with at least 1 year in a team lead/supervisory role. - experience dealing with escalated issues in a contact center capacity. - the ability to type 30 wpm with accuracy. benefits we offer a competitive compensation package and opportunities for professional growth and development. others this is an exciting opportunity to join a dynamic team and make a meaningful impact on our customers' lives....
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