1 month ago be among the first 25 applicants direct message the job poster from bitkernel talent acquisition lead | career coach | hr consultant about our company bitkernel is a tech-driven company specializing in streaming platforms for long-form video content. we provide secure end-to-end enterprise solutions tailored to the video industry. our mission is to deliver comprehensive video streaming saas solutions that meet the needs of a diverse range of stakeholders—including operators, media suppliers, channel distributors, and content creators—across both market and operational demands. about the job we are looking for an experienced professional with strong technical expertise, a client-centric mindset, adaptability, and a proven track record in operations to lead our customer success strategy. as a key member of our strategic team, you will serve as a trusted partner for our product portfolio (ott, saas), ensuring an added value experience to clients worldwide throughout critical stages of the customer lifecycle. what you’ll be doing collaborate across departments to streamline processes and enhance interdepartmental communication. provide operational support to the customer success team. develop and implement best practices for customer success. create, maintain, and update documentation for customer success processes, procedures, and programs. export, analyze, and interpret data to generate actionable insights and summaries. ensure the accurate, efficient, and effective execution of customer success initiatives. manage assigned customer accounts, oversee new product a...
Bitkernel bogota, d.c., capital district, colombia bitkernel bogota, d.c., capital district, colombia 2 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from bitkernel talent acquisition lead | career coach | hr consultant we are seeking a proactive and results-driven sales manager to join our team. this role is ideal for someone who thrives in a fast-paced, high-impact environment and enjoys the challenge of hunting for new business opportunities. there is no pre-existing client database — you'll be expected to build your own pipeline from scratch, targeting strategic industries that include both companies and content creators. responsibilities identify, research, and prospect new business opportunities through cold outreach, networking, and market analysis. engage with potential clients — from corporate decision-makers to digital content creators — to understand their needs and assess business fit. analyze the commercial viability of leads and opportunities, including market trends and potential revenue impact. drive the full sales cycle: from lead generation and qualification to proposal development and closing. build and maintain a strong pipeline of qualified prospects across target industries. attend virtual and in-person meetings, demos, and industry events (primarily in english). represent the company at international conferences and trade shows when needed. collaborate with internal teams to craft tailored value propositions and solutions. provide regular reporting on pipeline dev...
Bitkernel bogota, d.c., capital district, colombia audiovisual media designer bitkernel bogota, d.c., capital district, colombia get ai-powered advice on this job and more exclusive features. direct message the job poster from bitkernel talent acquisition lead | career coach | hr consultant about us we are a global leader in saas solutions for video streaming, serving diverse markets across multiple regions of the whole world. we are expanding operations to different industries, so now we are creating a new product team for better development and support. it benefits from the backing of an established, profitable global business. our goal is to build a new, improved saas platform tailored for streaming solutions, enabling clients to launch custom mobile, tv, and web apps for live and vod content. and in the next three years, to become nº1 vendor of streaming saas solutions in the world about the position we are looking for a designer to join our marketing team and contribute to the creation of impactful visual materials. this position is ideal for someone creative, detail-oriented, and passionate about digital design, focusing on videos, institutional presentations (ppt), one-pages, and social media posts (instagram and linkedin). key responsibilitys : create and edit short videos for social media and institutional presentations. develop visual presentations (ppt) to support sales and events. create one-pagers and supporting materials for communication and marketing. develop layouts for posts and stories on instagram and linkedin. ensure all materials follow brand guideline...
About our company bitkernel is a tech-driven company specializing in streaming platforms for long-form video content. we provide secure end-to-end enterprise solutions tailored to the video industry. our mission is to deliver comprehensive video streaming saas solutions that meet the needs of a diverse range of stakeholders—including operators, media suppliers, channel distributors, and content creators—across both market and operational demands. about the job we are looking for an experienced professional with strong technical expertise, a client-centric mindset, adaptability, and a proven track record in operations to lead our customer success strategy. as a key member of our strategic team, you will serve as a trusted partner for our product portfolio (ott, saas), ensuring an added value experience to clients worldwide throughout critical stages of the customer lifecycle. what you’ll be doing collaborate across departments to streamline processes and enhance interdepartmental communication. provide operational support to the customer success team. develop and implement best practices for customer success. create, maintain, and update documentation for customer success processes, procedures, and programs. export, analyze, and interpret data to generate actionable insights and summaries. ensure the accurate, efficient, and effective execution of customer success initiatives. manage assigned customer accounts, oversee new product adoption, and implement strategies to reduce churn while increasing customer lifetime value. work closely with the sales team to ensure timely ren...
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