Position overview: looking for a highly professional, bilingual (english/spanish) front desk secretary to join our team and be the first point of contact. this role is crucial in ensuring that callers are properly routed to the right department while maintaining a high standard of customer care. this person will be the voice of the company — someone who listens with patience, communicates clearly, and acts with empathy. key responsibilities answer incoming calls via ringcentral and direct them to the appropriate department or team member. provide basic information to callers when appropriate. handle callers with patience and empathy, as many may be going through challenging situations. maintain call logs and ensure follow-ups are completed. work collaboratively with clinical and administrative teams. represent us with professionalism and warmth at all times. key skills & qualifications english level: advanced (c1) – fluent spoken and written. experience in customer service or administrative roles (preferably in healthcare). strong communication and interpersonal skills. ability to remain calm, empathetic, and solution-oriented under pressure. team player with a proactive attitude. comfortable with technology and phone systems (experience with ringcentral is a plus). * colombia candidates only* apply if you have the requirements. show more show less...
Bilingual front desk secretary (mental health support) join to apply for the bilingual front desk secretary (mental health support) role at bois talents . position overview: we are seeking a highly professional, bilingual (english/spanish) front desk secretary to be the first point of contact for our organization. this role is essential in ensuring callers are directed appropriately while maintaining high standards of customer care. the successful candidate will be the voice of the company — listening patiently, communicating clearly, and acting with empathy. key responsibilities answer incoming calls via ringcentral and direct them to the appropriate department or team member. provide basic information to callers when appropriate. handle callers with patience and empathy, especially in challenging situations. maintain call logs and ensure follow-ups are completed. collaborate with clinical and administrative teams. represent beheal professionally and warmly at all times. key skills & qualifications advanced english level (c1) — fluent in spoken and written communication. experience in customer service or administrative roles, preferably in healthcare. strong communication and interpersonal skills. ability to remain calm, empathetic, and solution-oriented under pressure. proactive team player. comfortable with technology and phone systems; experience with ringcentral is a plus. *candidates from colombia only.* apply if you meet these requirements. additional details seniority level: not applicable employment type: full-time job function: administrative industry: outsourcing...
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