1 day ago be among the first 25 applicants scope of job: the library supervisor oversees daily operations of the library; provides leadership and guidance to the circulation team; trains and mentors library assistants and circulation volunteers; and maintains library resources and spaces used by patrons. the supervisor leads and works with front line staff to deliver excellent customer service to guests of the library, assuring all patrons feel welcome and have access to library services in a safe, clean, and productive public environment. essential duties and responsibilities 70% supervision and leadership supervision: ·supervise front line staff and prioritize workflow to maintain consistent, high-quality service to patrons. ·serve 20 hours working alongside staff, including assisting patrons and material handling duties. hours may include evening and saturday coverage. ·prepare weekly floor schedules and monthly schedules for library assistants, including off-desk hours for planning and assigned tasks. arrange coverage for absent employees and be on-call in cases of unexpected absences. ·interview candidates with the hiring team, orientate and train library assistants, and provide ongoing customer service and operations trainings. ·update and hone onboarding materials and processes. ·coach library assistants and assist with individual goal achievement. ·evaluate library assistants annually and make recommendations for merit increases. develop and implement improvement plans when needed. ·approve timesheets for accuracy and approve paid time off leave. ·plan ...
Job summary the library supervisor oversees daily operations of the library, providing leadership and guidance to the circulation team, training and mentoring library assistants and circulation volunteers, and maintaining library resources and spaces used by patrons. the supervisor leads and works with front-line staff to deliver excellent customer service to guests of the library, ensuring all patrons feel welcome and have access to library services in a safe, clean, and productive public environment....
1 day ago be among the first 25 applicants scope of job: the library supervisor oversees daily operations of the library; provides leadership and guidance to the circulation team; trains and mentors library assistants and circulation volunteers; and maintains library resources and spaces used by patrons. the supervisor leads and works with front line staff to deliver excellent customer service to guests of the library, assuring all patrons feel welcome and have access to library services in a safe, clean, and productive public environment. essential duties and responsibilities 70% supervision and leadership supervision: - supervise front line staff and prioritize workflow to maintain consistent, high-quality service to patrons. - serve 20 hours working alongside staff, including assisting patrons and material handling duties. hours may include evening and saturday coverage. - prepare weekly floor schedules and monthly schedules for library assistants, including off-desk hours for planning and assigned tasks. arrange coverage for absent employees and be on-call in cases of unexpected absences. - interview candidates with the hiring team, orientate and train library assistants, and provide ongoing customer service and operations trainings. - update and hone onboarding materials and processes. - coach library assistants and assist with individual goal achievement. - evaluate library assistants annually and make recommendations for merit increases. develop and implement improvement plans when needed. - approve timesheets for accuracy and approve paid time off leave. - pl...
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