Resumen del puesto "> cencora busca a un especialista en finanzas y control para apoyar al equipo de finanzas y contribuir a la toma de decisiones estratégicas. el candidato ideal tendrá experiencia en contabilidad, gestión de proyectos y análisis financiero. "> responsabilidades "> "> mantener actualizado el calendario de actividades y realizar las tareas necesarias para cumplir con los plazos financieros. "> realizar ajustes y revisiones de operaciones contables para asegurarse de que estén correctas y precisas. "> verificar actualizaciones de regulaciones de entidades reguladoras. "> archivo de documentación contable relacionada con su cargo. "> registro de facturas de clientes locales y externos. "> ingreso de facturas manuales, como reintegros de gastos. "> solicitud y revisión de guías de operaciones para informes locales. "> preparación de apropiaciones en siigo y sap. "> verificación de certificación basc y creación o actualización de nuevos clientes según políticas corporativas. "> conciliaciones de balance. "> generación, seguimiento y análisis de estados de cuenta de clientes. "> facturación a clientes de países asignados (transporte y depósito). "> registro de procesos adicionales en países asignados. "> contacto con países asignados para tratar temas varios. "> propuesta de mejoras a procesos para optimizar tiempo y estandarización de actividades. "> "> requisitos del candidato "> el candidato debe tener experiencia en contabilidad, gestión de proyectos y análisis financiero. debe ser capaz de trabajar de manera...
Descripción del cargo "> cencora busca a un analista contable avanzado para apoyar al equipo de finanzas y contribuir a la toma de decisiones estratégicas. el candidato ideal tendrá experiencia en contabilidad, gestión de proyectos y análisis financiero. "> responsabilidades "> "> mantener actualizado el calendario de actividades y realizar las tareas necesarias para cumplir con los plazos financieros. "> realizar ajustes y revisiones de operaciones contables para asegurarse de que estén correctas y precisas. "> verificar actualizaciones de regulaciones de entidades reguladoras. "> archivo de documentación contable relacionada con su cargo. "> registro de facturas de clientes locales y externos. "> ingreso de facturas manuales, como reintegros de gastos. "> solicitud y revisión de guías de operaciones para informes locales. "> preparación de apropiaciones en siigo y sap. "> verificación de certificación basc y creación o actualización de nuevos clientes según políticas corporativas. "> conciliaciones de balance. "> generación, seguimiento y análisis de estados de cuenta de clientes. "> facturación a clientes de países asignados (transporte y depósito). "> registro de procesos adicionales en países asignados. "> contacto con países asignados para tratar temas varios. "> propuesta de mejoras a procesos para optimizar tiempo y estandarización de actividades. "> "> requisitos del candidato "> el candidato debe tener experiencia en contabilidad, gestión de proyectos y análisis financiero. debe ser capaz de trabajar de manera inde...
Nuestros beneficios en cencora, nos enfocamos en crear un ambiente de trabajo positivo y apoyar el bienestar de nuestros empleados. ofrecemos una variedad de ventajas y beneficios para ayudarles a equilibrar su vida laboral y personal. seguridad financiera nuestros empleados están cubiertos por seguro de vida básico, seguro de accidente personal y seguro de accidente empresarial, garantizando una protección adicional para ellos y sus familias. desarrollo profesional ofrecemos oportunidades de capacitación y desarrollo para ayudar a nuestros empleados a crecer en su carrera y alcanzar sus metas profesionales. equilibrio entre la vida laboral y personal ayudamos a nuestros empleados a encontrar un equilibrio saludable entre su vida laboral y personal, ofreciendo flexibilidad en horarios de trabajo y otras ventajas para apoyar su bienestar....
Descripción del puesto este puesto es responsable de garantizar la calidad en el servicio al cliente, supervisando el desempeño del equipo y asegurando que todas las tareas se completen de manera correcta, oportuna y rentable. tareas principales - calidad de servicio: garantizar la calidad en el servicio al cliente mediante la constante supervisión del equipo, la revisión regular del sistema y la identificación de problemas que requieran intervención. - operaciones de oficina local: administrar y monitorear las operaciones de la oficina local, sus subcontratistas, agentes y miembros del equipo. - problemas e incidentes: identificar áreas problemáticas e incidentes y darles resolución de manera oportuna y efectiva. - capacitación y rotación: asegurar la rotación periódica del equipo para los procesos de capacitación cruzada y desarrollar sops (procesos operativos estandar). - servicio al cliente: garantizar que los clientes reciban el máximo nivel de calidad en el servicio y construir y mantener relaciones de negocios con subcontratistas clave, agentes, transportistas, aduanas y agencias gubernamentales. - desempeño del equipo: realizar evaluaciones de desempeño a todos los reportes directos, identificar y cultivar talentos clave de alto desempeño y corregir desempeños por debajo de las expectativas....
Cencora ofrece una variedad de ventajas y beneficios a sus empleados, incluyendo seguro de vida, seguro de accidente personal, seguro de accidente empresarial, recursos eap y más....
Descripción del cargo "> cencora busca a un analista contable avanzado para apoyar al equipo de finanzas y contribuir a la toma de decisiones estratégicas. el candidato ideal tendrá experiencia en contabilidad, gestión de proyectos y análisis financiero. "> responsabilidades "> "> - mantener actualizado el calendario de actividades y realizar las tareas necesarias para cumplir con los plazos financieros. "> - realizar ajustes y revisiones de operaciones contables para asegurarse de que estén correctas y precisas. "> - verificar actualizaciones de regulaciones de entidades reguladoras. "> - archivo de documentación contable relacionada con su cargo. "> - registro de facturas de clientes locales y externos. "> - ingreso de facturas manuales, como reintegros de gastos. "> - solicitud y revisión de guías de operaciones para informes locales. "> - preparación de apropiaciones en siigo y sap. "> - verificación de certificación basc y creación o actualización de nuevos clientes según políticas corporativas. "> - conciliaciones de balance. "> - generación, seguimiento y análisis de estados de cuenta de clientes. "> - facturación a clientes de países asignados (transporte y depósito). "> - registro de procesos adicionales en países asignados. "> - contacto con países asignados para tratar temas varios. "> - propuesta de mejoras a procesos para optimizar tiempo y estandarización de actividades. "> "> requisitos del candidato "> el candidato debe tener experiencia en contabilidad, gestión de proyectos y análisis financiero. debe ser capaz de trabajar de manera independiente ...
- what you will be doing - to ensure compliance with prescribed quality standards and issues according to the standard that appliesand gxp compliance program. - (garantizar el cumplimiento con los estándares operativos establecidos y resolución de problemas de acuerdo a la norma que aplique y el programa de cumplimiento de buenas prácticas)_ under general supervision of the operations manager the holder of this position must fulfil his obligations in such a way that all tasks in his/her position are completed in a correct, timely, rapid and cost-efficient manner; shipments are sent by the most secure, most rapid, and most efficient way; the needs and expectations of the customer and other world courier offices are considered and fulfilled; new regulations and technologies are immediately implanted; the customer receives the maximum amount of service-quality; the relationships to key subcontractors, agents, transporters (airlines, handling agents), customs and government agencies are built and maintained. - (bajo la supervisión general del gerente de operaciones el titular de esta posición debe cumplir con sus obligaciones de tal manera que todas las tareas a su cargo se completen de manera correcta, oportuna, rápida y rentable; asegurarse que los embarques se envíen por el medio más seguro, rápido y rentable; cumplir con las necesidades y expectativas de los clientes y otras oficinas de world courier; implementar oportunamente nuevas regulaciones y tecnologías; garantizar que los clientes reciban el nível máximo de calidad en el servicio; construir y mantener relaciones...
Descripción del puesto "> cencora busca a un coordinador de operaciones financieras para apoyar al equipo de finanzas y contribuir a la toma de decisiones estratégicas. el candidato ideal tendrá experiencia en contabilidad, gestión de proyectos y análisis financiero. "> responsabilidades "> "> - mantener actualizado el calendario de actividades y realizar las tareas necesarias para cumplir con los plazos financieros. "> - realizar ajustes y revisiones de operaciones contables para asegurarse de que estén correctas y precisas. "> - verificar actualizaciones de regulaciones de entidades reguladoras. "> - archivo de documentación contable relacionada con su cargo. "> - registro de facturas de clientes locales y externos. "> - ingreso de facturas manuales, como reintegros de gastos. "> - solicitud y revisión de guías de operaciones para informes locales. "> - preparación de apropiaciones en siigo y sap. "> - verificación de certificación basc y creación o actualización de nuevos clientes según políticas corporativas. "> - conciliaciones de balance. "> - generación, seguimiento y análisis de estados de cuenta de clientes. "> - facturación a clientes de países asignados (transporte y depósito). "> - registro de procesos adicionales en países asignados. "> - contacto con países asignados para tratar temas varios. "> - propuesta de mejoras a procesos para optimizar tiempo y estandarización de actividades. "> "> requisitos del candidato "> el candidato debe tener experiencia en contabilidad, gestión de proyectos y análisis financiero. debe ser capaz de trabajar de manera i...
Descripción del cargo: se busca un profesional con experiencia en coordinación y supervisión para desempeñar un papel crucial en el equipo financiero de la empresa. bajo la dirección del gerente financiero, este puesto es responsable de coordinar la cooperación entre los departamentos financieros y otros grupos dentro de la compañía para asegurar una comunicación fluida y eficiente. entre las responsabilidades clave se encuentran: - mantener actualizado el calendario de actividades y realizar las acciones pertinentes para cumplir con temas financieros...
Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details an exciting opportunity has become available for a junior pricing negotiation support analyst to join the global commercial operations department, working within the global pricing ops team. reporting to the senior manager - pricing operations and negotiations, with mentoring from the director of global pricing, you will be a key member of the team and bring your developing negotiations and analytical skills and support the business on global and local rfps. you will be responsible for consulting with all departments to help define reporting, develop analytics solutions and deliver analysis and recommendations on commercial decisions. there will be considerable on the job training and opportunities to significantly expand your role. this position would suit a candidate who has had experience relevant analytical experience keen to further development their career. serves as a resource for interpreting data and information; communicates results to team members. support team members to facilitate the delivery of negotiation support team objectives. work with multiple departments to coordinate negotiation support and deliver pricing to customers utilize analytical tools across all depart...
Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details under direct supervision of the fp&a manager, performs various financial analyses, budgeting, and accounting functions for world courier and its various sales & business unit functions. provides financial reporting to management to ensure expenses are monitored, recorded and operational issues relative to finance are highlighted and addressed. create and maintain analytical dashboards to identify key cost drivers. present reports and findings to relevant stakeholders create and maintain detailed analytical reports for various p&l drivers lead efforts to drive cost savings initiatives and work cross-functionally with relevant stakeholders track and review p&l results during monthly financial close and post relevant journal entries analyze variances to plan and prior year and prepare illustrative slides for monthly business review presentation play a key role in annual budgeting process with a focus on payroll and direct costs. create and oversee relevant budget models and submit final plan numbers into the budgeting system. assist with data validation, preparation, and analysis for payroll and headcount collaborate and partner with business segments teams to gather and compile data needed t...
Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details position summary (resumen de la posiciÓn) : under the direction of the global hub manager, is responsible for leading and monitoring team efficiency and effectiveness based on performance metrics (kpi´s) in alignment with team goals. will have to coordinate the team but also execute tasks, track and review activities related to css operational activities providing support and assistance to any css depot in latam covering css operation and related administrative tasks. the supervisor must perform a high level of customer service/ focus, sense of awareness for daily problem solving while applying high level of interpersonal and communicational skills. primary duties and responsibilities (deberes y responsabilidades principales) : ensure training staff in order that all tasks are completed in an appropriate, timely and cost-effective manner. make suggestions to improve processes, efficiency, and consistency to develop the performance of the department. ensure the timely filing and update of the activities under its responsibility, to allow the generation of performance indicators and reports for the team and other offices. to keep proper communication with other offices/depots of world courie...
Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details position summary: prepares, and manages clients’ shipping orders domestically and internationally. main duties include reviewing shipment requirements to ensure shipments are promptly processed and proactively communicating updates. primary duties and responsibilities: professionally answer emails directed to the core logistics department create new shipment orders for both domestic and international routes. validate new orders received from the customer portal to ensure the accuracy of information and documentation. works closely with us and eu customer services teams. utilize world courier’s operational tools to search import requirements. advise customers on the regulatory requirements of importing into foreign countries (customs procedures, duties, taxes, time spent in customs according to value, and documentation requirements). pre-advise destination office for commodities requiring special attention, such as import permits, formal entry, large size, etc. provide standard quotes to customers. planning domestic routings while considering carrier requirements. routing domestic shipments on next reliable and direct flights out (nfo service). entering clear and precise notes/instructions ...
Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! what you will be doing under the direction of the supervisor / lead - operations shared services center, is responsible for contacting the medical sites of the country(s) in charge, in order to carry out the coordination via telephone and / or email (with date, time and contact approved) for the delivery of depot to site distributions, handling a high level of customer service, issue resolution and internal communication, as well as order and control over assigned tasks, committed to continuous improvement and customer satisfaction. all contact and coordination activities are completed in an appropriate, timely and cost-effective manner. make the activity records correctly, in the control tool assigned for the function, generating efficient communication flows, which help to guarantee the success of the function for the company. ensure the timely filing and update of the activities under its responsibility, to allow the generation of performance indicators for the team. to edit and maintain shipments (domestic) on tms or the applicable system according to process’ instructions. to use and maintain the available technical tools (sharepoint, jetstream, tms, optiview, filebound and others). to keep prope...
Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details fluency in portuguese is a must (verbal and written communication) under the direction of the spvr / lead - operations shared service, is responsible for contacting the medical sites of the country(s) in charge, in order to carry out the coordination via telephone and / or email (with date, time and contact approved) for depot to site distributions, handling a high level of customer service, issue resolution and internal communication, as well as order and control over assigned tasks, committed to continuous improvement and customer satisfaction. primary duties and responsibilities (deberes y responsabilidades principales) : fulfill all the position duties, such as: all contact and coordination activities under shared services responsibility, are completed in an appropriate, timely and cost-effective manner. make the activity records correctly, in the control tool assigned for the function, generating efficient communication flows, which help to guarantee the success of the function for the company. ensure the timely filing and update of the activities under its responsibility, to allow the generation of performance indicators for the team. to edit and maintain shipments (domestic) at tms ...
Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! what you will be doing under general supervision of the accounts receivable manager, the a/r specialist is responsible for ensuring invoices are paid in an efficient and timely manner according to customers payment terms. the specialist is responsible for performing tasks requiring quick resolution of issues; includes providing account reconciliation, performing payment research and dispute resolution for us based customers . collect payments on world customs brokerage and world courier inc invoices. collaborate with brokerage team to ensure customers invoices and back-up documentations are sent in a timely manner. generate debit and credit memos where needed. work over a broad network of internal departments and customer’s organizations to ensure billing, statements, disputes, and returns are completed to the customer’s expectation. performs in-depth customer payment analysis to properly record actions required to resolve disputed items; responsible for the activities involving tracing sources of error, correcting billing documentation, and processing final billing. review large and high-profile accounts. overall team-player who will be looked upon as the “go-to” system resource identifies payment di...
Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details experience and educational requirements ( ) : required : university degree in logistics, international trade, business administration, international relations, transportation or related fields. 3 to 5 years of proven experience in customer service or operations department with leadership experience english and spanish fluency desired: computer skills including usage of formulas, dashboards development. 1 to 2 years of experience leading teams () reports directly to (reporta directamente a ): reports to (reporta a) ssc hub latam manager . minimum skills, knowledge and ability requirements (requisitos mÍnimos de hÁbilidades, conocimientos y capacidades) : english and spanish fluency. portuguese not mandatory but will contribute to daily activities ( excellent interpersonal relationships. ability to work quickly and accurately under time and volume constraints and pressure. . strong interpersonal and communication skills. capable of generating customer confidence. . good analytical skills. strong organizational skills, attention to detail and teamwork. be able to take initiatives and responsibilities. work schedule flexibility what cencora offers benefit offerings outside the us may vary by ...
Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! what you will be doing position summary : plan and execute shipment orders as well as their administrative execution according to company’s standard operating procedures (sops) or any other required standards related to customer. complete all tasks in a correct, timely and cost-efficient manner in order to fulfil and exceed clients’ expectations for them to receive maximum amount of service-quality. primary duties and responsibilities : resolve all customer inquires related to shipments, packaging, routes, etc.. quote to customers, considering local policies and procedures. open jobs and follow up with clients by telephone, email or internet. order entry within 4 hours from customer’s request, shipment planning, packaging reviewing, temperature controls if apply , temperature monitor, dry ice replenishment or pcms’s change , routes, etc.) start jobs on tms, write and follow up notes as needed, including all paperwork ‘support in order to obtain the ok to send. select routing according to customers’ needs by deciding on a single or combination of transportation type (airplane, car, train etc.), and calculate transit times and shipment prices and /or provide intended flights. provide detailed instructio...
Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today!job detailsset up and manage the local pharmacovigilance system, including:local literature searchlocal icsr managementpv intelligence screeninglocal psmf maintenancesetting up local organized data collectionlocal pva managementlocal adaptation and submission of psur / rmplocal signal detectionimplementation of additional risk minimization measuresreviewing materials relating to local post-authorization safetyparticipate in pv-relevant audits and inspectionsqualificationsuniversity degree in life scienceseveral years’ experience and profound knowledge in the field of pharmacovigilanceexpertise, experience and knowledge regarding relevant legislative and non-legislative guidelines on pharmacovigilancedemonstrable ability in leading, mentoring, managing and motivating staff (team leads)ability to train and support junior/new colleagues in daily activities; ability to lead small projects with clearly defined scopeability to manage internal and external (client) relationships on operational / day-to-day working level as well as client's team lead levelgood communication skills (written and verbally); capability to communicate issues and propose appropriate solutions to decision makers. good presentation sk...
Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details set up and manage the local pharmacovigilance system, including: local literature search local icsr management pv intelligence screening local psmf maintenance setting up local organized data collection local pva management local adaptation and submission of psur / rmp local signal detection implementation of additional risk minimization measures reviewing materials relating to local post-authorization safety participate in pv-relevant audits and inspections qualifications university degree in life science several years’ experience and profound knowledge in the field of pharmacovigilance expertise, experience and knowledge regarding relevant legislative and non-legislative guidelines on pharmacovigilance demonstrable ability in leading, mentoring, managing and motivating staff (team leads) ability to train and support junior/new colleagues in daily activities; ability to lead small projects with clearly defined scope ability to manage internal and external (client) relationships on operational / day-to-day working level as well as client's team lead level good communication skills (written and verbally); capability to communicate issues and propose appropriate solutions to decision makers....
Representative operations & customer service page is loaded representative operations & customer service apply locations bogota, colombia time type full time posted on posted 2 days ago job requisition id r254357 our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details position title: operations representative ii position on site 100% position summary: under the supervision of the operation supervisor, is responsible to coordinate the cooperation between his/her work area with all other areas of the company such that the flow of information is always friction-free, unfettered, and ensuring a positive comprehensive coordination. he/she is responsible for shipments management, planning and execution. always he/she has to be committed to improving customer satisfaction. primary duties and responsibilities: fulfill all the position duties, such as ensuring that all activities are accomplished in an adequate, timely, quickly and cost-effective way. the client needs and expectations are considered and performed by other company’s offices. all the applicable regulations and guidelines are applied. to maintain shipments (exports/imports) at worldstar and tms. to perform a route review, specifically regarding the selection and combination of different ki...
Jr specialist - quote team page is loaded jr specialist - quote team apply locations bogota, colombia time type full time posted on posted 3 days ago job requisition id r256553 our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details provides budgets based on client completed quote questionnaire for temperature & time sensitive transport; cell & gene therapies, direct to/from patient, general clinical trials, commercial pharmaceuticals and r&d material which includes: pricing packaging routing communicate via e-mail and phone with clients, prospects, the sales team, customer service. under the supervision of supervisor or specialist communicates with finance. liaises with other world courier offices/departments to find optimal solutions as necessary. a jr specialist understands the critical nature of these requests and produces the estimates in a timely manner. while trained across all the different levels of quotes, will likely spend most of the time on level 1 and 2 and in a support role for the more complex (3 and 4) and rfps. handling level 1 quotes (5 lanes or less) for the following packaging gtc, gdi, vip, or any packaging within our global network. handling level 2 quotes (6-25) handling level 3 quotes (26+ lanes and out of network packa...
Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details position title: operations representative ii position on site 100% position summary: under the supervision of the operation supervisor, is responsible to coordinate the cooperation between his/her work area with all other areas of the company such that the flow of information is always friction free, unfettered, and ensuring a positive comprehensive coordination. he/she is responsible for shipments management, planning and execution. always he/she has to be committed to improving customer satisfaction. primary duties and responsibilities: fulfill all the position duties, such as ensuring that all activities are accomplished in an adequate, timely, quickly, and cost-effective way. the client needs and expectations are considered and performed by other company’s offices. all applicable regulations and guidelines are applied. maintain shipments (exports/imports) at worldstar and tms. perform a route review, specifically regarding the selection and combination of different kinds of transport (airplanes, vehicles). check shipments collected in the office, generating track national transit and prepares them for international transport if applicable. book and forewarn shipments. monitor shipments...
Specialist ii - control center (co) apply locations bogota, colombia time type full time posted on posted 30 days ago job requisition id r2425642 our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details primary duties and responsibilities: professionally answer emails directed to the customer service department. create new shipment orders for both domestic and international routes. validate new orders received from the customer portal to ensure the accuracy of information and documentation. work closely with global customer services teams. utilize world courier’s operational tools to search import requirements. advise customers on the regulatory requirements of importing into foreign countries (customs procedures, duties, taxes, time spent in customs according to value, and documentation requirements). pre-advise destination office for commodities requiring special attention, such as import permits, formal entry, large size, etc. provide standard quotes to customers. plan domestic routings while considering carrier requirements. route domestic shipments on next reliable and direct flights out (nfo service). enter clear and precise notes/instructions of customer expectations into the job file. manage system visibility reports. liaise with other w...
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