Cloud operations manager direct message the job poster from clouxter human resources business partner (hrbp) | talent acquisition | employee engagement | performance management |people analytics | cloud computing job description: cloud operations manager – clouxterposition overview the cloud operations manager plays a pivotal role in clouxter's mission by ensuring the seamless delivery of managed services, maintaining strong client relationships, and driving operational and technical excellence. this role combines leadership, knowledge management, and customer engagement to ensure sla compliance, service optimization, and client satisfaction. the ideal candidate embodies clouxter’s values, inspires teams to excel, and fosters a culture of continuous improvement key responsibilitiesservice delivery management - lead client engagements from initiation to completion, ensuring alignment with objectives and maintaining open, transparent communication channels. - initiate and manage engagement activities, including internal meetings, raci matrices, documentation creation, and engagement planning for high-profile clients. - act as the primary technical project management reference during implementations, ensuring client expectations are met and commitments fulfilled. - oversee daily managed aws cloud service operations, ensuring sla compliance and consistent achievement of kpis. - develop and implement best practices to enhance operational reliability and efficiency. customer relationship management - build and maintain strong, long-term relationships with clients, partner...
Cloud operations manager direct message the job poster from clouxter human resources business partner (hrbp) | talent acquisition | employee engagement | performance management |people analytics | cloud computing job description: cloud operations manager – clouxterposition overview the cloud operations manager plays a pivotal role in clouxter's mission by ensuring the seamless delivery of managed services, maintaining strong client relationships, and driving operational and technical excellence. this role combines leadership, knowledge management, and customer engagement to ensure sla compliance, service optimization, and client satisfaction. the ideal candidate embodies clouxter's values, inspires teams to excel, and fosters a culture of continuous improvement key responsibilitiesservice delivery management - lead client engagements from initiation to completion, ensuring alignment with objectives and maintaining open, transparent communication channels. - initiate and manage engagement activities, including internal meetings, raci matrices, documentation creation, and engagement planning for high-profile clients. - act as the primary technical project management reference during implementations, ensuring client expectations are met and commitments fulfilled. - oversee daily managed aws cloud service operations, ensuring sla compliance and consistent achievement of kpis. - develop and implement best practices to enhance operational reliability and efficiency. customer relationship management - build and maintain strong, long-term relationships with clients, partners...
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