Join contactpoint 360 and turn your english into high earnings! we are hiring motivated bilingual sales agents in bogotá. enjoy bonuses, unlimited commissions, and a supportive work environment. what we offer: performance bonuses: up to $250,000 cop unlimited commissions: no cap on earnings hiring bonus: $1,000,000 cop (paid in two installments at 3 and 5 months) modern office at calle 97 with autopista norte, near calle 100 station training: monday to tuesday, 8:00 a.m. to 6:00 p.m. operations: monday to sunday, 6 a.m. to 9 p.m. (2 days off) starting from july 15th - 44 hours/week requirements: good communication skills, positive attitude, customer-focused mindset high school diploma or higher previous call center experience is a plus, but not mandatory paid training and a fun international team incentives, recognition, and growth opportunities apply now to boost your career with contactpoint 360! requirements languages: advanced english skills: customer service, full availability professional experience no prior experience required about contactpoint 360 at contactpoint360, we prioritize our employees by fostering a culture of innovation and empathy. we believe in promoting from within; 50% of our leaders started as agents. join us and be part of the #changemakers movement, where your passion and creativity matter. #j-18808-ljbffr...
**why join contactpoint360?** at contactpoint360, we think differently. we believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. here, you won’t just be a coworker; you’ll be part of a team that redefines both employee and customer experiences. our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other. we are one of the fastest-growing bpos in the world, and our secret is simple: it’s our people. we invest in our people and develop them into future leaders. did you know that 50% of contactpoint360’s leaders were promoted from within? our ceo’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our dna. join the #changemakers movement at contactpoint360, where your creativity and passion aren’t just welcomed—they’re essential. **duties**: a) ensure that supervisors understand and comply with all objectives, performance standards and call center policies. and policies of the call center. b) identify the root cause of the operation's major opportunities through the leadership academy methodology and processes. and leadership academy processes c) create action plans with specific goals and timelines directly related to improving behaviors in our interactions with our customers. improve the behaviors in our interactions with customers that will deliver the results. d) follow up on the day-to-day operation and the compliance of metrics related to the produ...
**company description** at contactpoint360, we think differently. we believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. here, you won’t just be a coworker; you’ll be part of a team that redefines both employee and customer experiences. our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other. we are one of the fastest-growing bpos in the world, and our secret is simple: it’s our people. we invest in our people and develop them into future leaders. did you know that 50% of contactpoint360’s leaders were promoted from within? our ceo’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our dna. join the #changemakers movement at contactpoint360, where your creativity and passion aren’t just welcomed they’re essential. **role description** - collabobate with hiring managers to understand staffing needs and requirements for open positions. - assist with the preparation and dissemination of interview materials, such as job descriptions, assessments, and interview guides. - coordinate and facilitate new hire onboarding activities, including paperwork completion, orientation sessions, and training schedules. - maintain accurate and up-to-date records in the applicant tracking system (ats) and other recruitment databases. - assist with recruitment-related projects and initiatives as assigned. - onsite position / monday to friday **qualifications**: - ...
**who we are**: at contactpoint360, we think differently. we believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. here, you won’t just be a coworker; you’ll be part of a team that redefines both employee and customer experiences. our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other. we are one of the fastest-growing bpos in the world, and our secret is simple: it’s our people. we invest in our people and develop them into future leaders. did you know that 50% of contactpoint360’s leaders were promoted from within? our ceo’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our dna.join the #changemakers movement at contactpoint360, where your creativity and passion aren’t just welcomed they’re essential. **conditions** - basic salary: 3'000.000 cop - bonifications: according to ops - schedule: 46h per week - days off: based on ops needs - work at home: not available **responsibilities**: - the supervisor is in charge of coordinating, directing, and supervising the activities of the agents in operation and administrative support. - ensure disclosure, understanding, and compliance of all objectives, internal policies, internal regulations campaigns and company. - attend and clarify all the questions and doubts of the agents in a timely manner. - identify operational problems and suggest possible improvements. - monitor and evaluate the perform...
**who we are**: at contactpoint360, we think differently. we believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. here, you won’t just be a coworker; you’ll be part of a team that redefines both employee and customer experiences. our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other. we are one of the fastest-growing bpos in the world, and our secret is simple: it’s our people. we invest in our people and develop them into future leaders. did you know that 50% of contactpoint360’s leaders were promoted from within? our ceo’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our dna.join the #changemakers movement at contactpoint360, where your creativity and passion aren’t just welcomed they’re essential. **conditions** - basic salary: 3'000.000 cop - bonifications: according to ops - schedule: 46h per week - days off: based on ops needs - work at home: not available **responsibilities**: - the supervisor is in charge of coordinating, directing, and supervising the activities of the agents in operation and administrative support. - ensure disclosure, understanding, and compliance of all objectives, internal policies, internal regulations campaigns and company. - attend and clarify all the questions and doubts of the agents in a timely manner. - identify operational problems and suggest possible improvements. - monitor and evaluate the perform...
**who we are**: contactpoint 360 inc., is a global organization offering onshore & nearshore contact center solutions. we lead with our philosophy of people first and are most passionate about creating employee engagement through new and advanced business process outsourcing (bpo) technologies. **what are we looking for?** **requirements**: - your english level must be b2+ and above. - minimum 3 months within the company - no disciplinary actions in the last 3 months. - customer service and sales experience. - experience as a recruiter is a plus. - excellent organizational and time management skills, with the ability to handle multiple priorities and meet deadlines. - proactive and self-motivated, with the ability to work independently and collaboratively within a team. - strong interest in recruitment and a desire to stay up to date with current trends and innovations in the field. **responsibilities**: - take a proactive approach to recruitment, anticipating hiring needs, and developing innovative sourcing strategies to attract top talent. - demonstrate ms excel, powerpoint, and word proficiency for data tracking, reporting, and presentation purposes. - **conditions**: - basic salary: 3.500.000 cop - kpi bonus. - schedule: 47hr per week - weekends off, saturday if it is need **apply now!** **from maple leaf to colombia: proudly colombian, uniquely canadian.** **we are an equal opportunity employer** we consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, or disability, which can be r...
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