Description hi, i'm laura pérez your recruiter and guide to joining csg! we are excited to learn more about you and your unique background. we are looking for a test engineer ii who will : - design and maintain test data, test cases and test scripts for projects, ensure the continued high level of quality in our business systems. - perform testing in development and qa environments to ensure the delivery of quality end results. - test applications for reliability, consistency, and ease of use, test business enhancements for quality control, by understanding business needs and requirements and testing to guarantee that enhancements, features are functioning as intended. - document and prioritize test conditions and test scenarios, identify, log, and track defects discovered during testing. is this opportunity right for you? we are looking for candidates who has : - bachelor's degree in computer science, engineering, or related field, or equivalent experience - 2+ years of experience with software testing to include test automation, functional testing, integration testing and regression testing. - experience in creating sql scripts for data loads and upgrades for data migrations and data validation testing. - 2+ years of experience in automating applications written in c#, java, javascript, html. - 2+ years of experience with automation using testing frameworks like nunit, junit , mocha. - experience of continuous integration and ci tools like jenkins. - experience with bdd using gherkin. our guiding principles impact always help and empower others, whether they’re co...
Estamos buscando guarda de seguridad en la ciudad de rio negro, en ciudad segura group (csg) ltda. creemos en tu talento ¡esta oportunidad puede ser para ti! ¿a quién buscamos? personas con verdadera pasión por el servicio al cliente con gran iniciativa, que tengan ganas de aprender y crecer en una compañía. experiência como guarda de seguridad reciente y certificable mínima de 6 meses formación en bachiller curso de vigilancia actualizado situación militar definida tipo de puesto: tiempo completo...
**ejecutivo csg / telemercadeo** **descripción del cargo**: venta de los servicios según el alcance del portafolio de servicios de la organización, captación y mantenimiento de nuevos clientes, recaudo de cartera, cumplimiento de las metas de ventas asignadas. **experiência**:mínimo 2 años de experiência en ventas preferiblemente de servicios asociados a **csg**, preferible en **csg **o en temas afines, como consultoría o capacitación. **academico**: técnico estudiante de mínimo quinto semestre de carreras administrativas o ingenieria. **responsabilidades**: - realizar telemercadeo para la consecución de citas con clientes nuevos. - realizar seguimiento a las cotizaciones generadas. - solicitar los viáticos del servicio a prestar. - elaborar las ofertas comerciales. - realizar prospección de ventas. - realizar seguimiento posventa. - informar al área técnica la aprobación de la orden de servicio por parte del cliente. **conocimientos**: - manejo de crm. - paquete office. - conocimiento en venta técnica. - preferible mas no descartable conocimiento en sistemas de gestion. **competencias**: - proactividad. - orientación al resultado. - habilidades de negociación. - organización. - pensamiento estratégico. - liderazgo (comunicación asertiva, inteligencia emocional, trabajo en equipo. - análisis de la información, solución de conflictos, habilidades de negociación). - sentido de urgencia. - servicio al cliente. - toma de decisiones. **condiciones de la vacante**: - contratación: directa con cliente. - duración: fijo por 3 meses, se renueva 3 veces ...
**ejecutivo csg / telemercadeo** **descripción del cargo**: venta de los servicios según el alcance del portafolio de servicios de la organización, captación y mantenimiento de nuevos clientes, recaudo de cartera, cumplimiento de las metas de ventas asignadas. **experiência**:mínimo 2 años de experiência en ventas preferiblemente de servicios asociados a **csg**, preferible en **csg **o en temas afines, como consultoría o capacitación. **academico**: técnico estudiante de mínimo quinto semestre de carreras administrativas o ingenieria. **responsabilidades**: - realizar telemercadeo para la consecución de citas con clientes nuevos. - realizar seguimiento a las cotizaciones generadas. - solicitar los viáticos del servicio a prestar. - elaborar las ofertas comerciales. - realizar prospección de ventas. - realizar seguimiento posventa. - informar al área técnica la aprobación de la orden de servicio por parte del cliente. **conocimientos**: - manejo de crm. - paquete office. - conocimiento en venta técnica. - preferible mas no descartable conocimiento en sistemas de gestion. **competencias**: - proactividad. - orientación al resultado. - habilidades de negociación. - organización. - pensamiento estratégico. - liderazgo (comunicación asertiva, inteligencia emocional, trabajo en equipo. - análisis de la información, solución de conflictos, habilidades de negociación). - sentido de urgencia. - servicio al cliente. - toma de decisiones. **condiciones de la vacante**: - contratación: directa con cliente. - duración: fijo por 3 meses, se renueva 3 veces ...
Remote, colombia hi, i'm juliana restrepo, your recruiter. at csg, we choose to see beyond a resume paper. we put your story, perspective, background, and what you have to offer first. while the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. instead, we believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. channel the power of you as the next technical consultant - full-time at csg. who will love this job a hybrid – you excel when you can choose your work style - remote, in-office, or a combination of both a strategist – you have a consulting mindset that allows others to contribute and work toward a shared vision a collaborator – you love to work on projects that have functional workflows a producer – you're comfortable quickly switching context and adapting an empath – you know how to connect and communicate with different audiences worldwide what you'll do you will report to sr manager service management to contribute to technical and customer-focused position, deliver of professional services to fulfil customer requirements and exceed customer expectations. you will provide technical support for a variety of csgi's software/ hardware-based solutions (incident management). deliver a high quality of customer service maintain close interaction with our teams provide remote and on-site support and professional services to strategic customers install and commission customer solutions conduct solution acceptance testing and handover you should ha...
Hi, i'm laura pérez your recruiter. at csg, we choose to see beyond a resume paper. we put your story, perspective, background, and what you have to offer first. while the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. instead, we believe that by channeling the power of all, we make ordinary customer and employee experience extraordinary. we are looking for a software engineer ii who will ability to work within a cross-functional agile team to develop new components in a highly iterative fashion. involves close collaboration with product owners and qa. develop critical components that makeup csg’s core product using aws, .net, c#, and java. provide level 2 support to customers - resolving technical issues/error messages encountered by customers in a live production environment. resolve complex technical issues. perform under minimal supervision on significant assignments. ensure compliance with slas and olas is this opportunity right for you? we are looking for candidates who: 2 or 3 years of development experience experience working with .net dev: c# experience working with java : java 6 or superior bachelor’s degree in computer science, computer engineering, or a technically related field or equivalent experience. proficient in english in a business environment our guiding principles impact: always help and empower others, whether they’re colleagues or customers. when our employees set their minds to something, great things happen. integrity: do what’s right for our customers and our people while ...
Somos la única plataforma de reclutamiento especializada en el área comercial.selecciona tu país méxico colombia ingeniero comercial servicios eléctricos servimeters cali, valle del cauca $2 a $2,5 millones responsabilidades venta de servicios captación y mantenimiento de nuevos clientes recaudo de cartera elaboración de ofertas comerciales realizar seguimiento postventa competencias orientación al resultado comunicación asertiva habilidades de negociación contrato término fijo días y horario lunes a viernes de: 07:00 am a 05:00 pm se requiere nivel de educación: técnico laboral sobre la empresa compañía con más de 20 años de experiencia, acreditados por el organismo nacional de acreditación de colombia (onac). con ello garantizamos la satisfacción de los clientes, ofreciendo servicios de calibración, inspección, medición, capacitación y certificación de productos con altos estándares de calidad, confiabilidad y confidencialidad.servimeters presta sus servicios en todo el territorio nacional, con su oficina principal ubicada en la ciudad de bogotá, con sedes y representantes en diferentes departamentos. somos un organismo evaluador de la conformidad con más de 20 años de experiencia, acreditado para la calibración de medidores, inspección de ascensores e instalaciones eléctricas retie - retilap, certificación de productos como juguetes y vajillas y certificación de csg. contamos con altos estándares de calidad, confiabilidad y confidencialidad....
Hi, i'm juliana restrepo, your recruiter and guide to joining csg! we are excited to learn more about you and your unique background. we are looking for a billing system analyst ii who will: help to identify, document, and complete billing requirements or tasks, which feed the financial cycle, providing quality assurance, and continuous improvement meet with clients or other teams to gather and document billing requirements and tasks while serving as the primary contact for client's billing interests and resolving issues during billing cycles develop documentation for all client and internal processes while assuming overall responsibility for billing procedures and analyses understand configuration and release management processes, procedures, and practice in addition to end-to-end systems and interfaces analyze solutions for customer requirements and troubleshoot issues discovered in automated processes is this opportunity right for you? we are looking for candidates who: bachelor of arts degree in finance, economics, or equivalent experience previous experience in customer service in bpo's proficiency in microsoft excel (can maintain complex spreadsheets) proficient in english in a business environment our guiding principles impact always help and empower others, whether they’re colleagues or customers. when our employees set their minds to something, great things happen. integrity do what’s right for our customers and our people while being authentic. we treat everyone with trust and respect—that’s just who we are. inspiration be bold in the way you think and passionate ...
This entry level position is responsible for facilitating the initial call from external customer inquiries or incidents. responsible for answering questions, creating initial tickets and may perform incident resolution. is in direct contact with the customer and serves as an integral part of the csg international service desk. customer service serves as the initial point of contact for external customer inquiries or incidents. may enlist analyst ii/iii on certain call types to help troubleshoot and resolve incidents, which could include ownership transfer. answers questions on lower complexity external call types; resolves requests and basic issues on initial call. maintains contact with the customer on incidents retained by the analyst, communicating status and resolution to ensure customer satisfaction incident management gathers incident details and records those details in the tracking system – including: incident description and customer information, component of the product or services affected business impacts, workflow and subsequent severity level escalates customer incidents when unable to resolve within the service desk. facilitate troubleshooting assists internal teams and resources to troubleshoot and identify incident resolution capture and record initial triage information required by teams to research upon resolution, coordinates with customer to validate service restoration incumbent is accountable for professional working behavior to include; building and maintaining constructive working relationships,...
Description hi, i'm laura pérez your recruiter and guide to joining csg! we are excited to learn more about you and your unique background. we are looking for a test engineer ii who will: design and maintain test data, test cases and test scripts for projects, ensure the continued high level of quality in our business systems. perform testing in development and qa environments to ensure the delivery of quality end results. test applications for reliability, consistency, and ease of use, test business enhancements for quality control, by understanding business needs and requirements and testing to guarantee that enhancements, features are functioning as intended. document and prioritize test conditions and test scenarios, identify, log, and track defects discovered during testing. is this opportunity right for you? we are looking for candidates who has: bachelor's degree in computer science, engineering, or related field, or equivalent experience 2+ years of experience with software testing to include test automation, functional testing, integration testing and regression testing. experience in creating sql scripts for data loads and upgrades for data migrations and data validation testing. 2+ years of experience in automating applications written in c#, java, javascript, html. 2+ years of experience with automation using testing frameworks like nunit, junit , mocha. experience of continuous integration and ci tools like jenkins. experience with bdd using gherkin. our guiding principles impact always help and empower others, whether they’re colleagues or customers. when our ...
Hi, i'm juhi banerjee, your recruiter and guide to joining csg! we are excited to learn more about you and your unique background. the senior product manager will work with the channels product management and engineering teams to manage and evolve our portfolio of customer experience products, including our payment kiosks, ebpp solution, and communication services (email, voice, and sms/mms). the senior product manager will collaborate with internal teams, vendors, and clients to prioritize product features, guide engineering r&d activity, and support csg sales and account management teams. the senior product manager will also develop and execute on the roadmap, documenting requirements, working with r&d to plan, track, and deliver product features, and engage with sales to advance opportunities. we are looking for a senior systems analyst who will: you will report to the executive director of software development to contribute towards joining our precision ecare email team within the customer experience division to function as both an analyst and product owner to help us further our mission of making ordinary customer and employee experiences extraordinary. systems analyst responsibilities develop deep functional system knowledge of csg's precision email software solution. conduct independent research on system issues and potential solutions using sql queries, data analysis, reviewing logs, system testing, and collaboration with developers and testers. lead email interactions with other csg and client technical teams including platform teams (dbas, networking, security) an...
Estamos buscando guarda de seguridad en la ciudad de rio negro, en ciudad segura group (csg) ltda. creemos en tu talento ¡esta oportunidad puede ser para ti! **¿a quién buscamos? ** - personas con verdadera **pasión por el servicio al cliente **con gran iniciativa, que tengan ganas de **aprender** y **crecer **en una compañía. - experiência como guarda de seguridad reciente y certificable mínima de 6 meses - formación en bachiller - curso de vigilancia actualizado - situación militar definida tipo de puesto: tiempo completo...
Hi, i am erika plazas your recruiter and guide to joining csg. at csg, you're more than your resume. we want your diverse perspective and unique background to help us enrich the work we do together. we believe that by channeling the power of all, we make ordinary customer and employee experience extraordinary. channel the power of you and begin the journey to becoming a csger. we are looking for a information specialist ii who will: - utilize power platform tools (power apps, power automate, power pages) to automate workflows within the reporting and data processing ecosystem. - leverage the capabilities of power platform to design apps and pages, allowing the creation of service centers. develop intuitive interfaces that facilitate the setup and management of service centers, enhancing user engagement and efficiency in service-related processes. - collect and analyze transactional data from a variety of imperfect data sources to ensure the breadth, depth, and quality of reporting information. design data solutions to include intermediate reports, analytics, dashboards, templates, power bi cubes/reports, scorecards, and other bi solutions. - design and construct reusable report parts and templates. analyze the results, reconcile, and implement data solutions. - work with data architects, information specialists, and data scientists to establish system interfaces using etl tools for the purpose of data integration. is this opportunity right for you? we are looking for candidates who: - bachelor's degree in information systems, statistics, related field, or equivale...
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. job category customer success job details about salesforce we’re salesforce, the customer company, inspiring the future of business with ai+ data +crm. leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. and, we empower you to be a trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. if you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. salesforce professional services focuses on delivering strategic engagements that define groundbreaking opportunities and articulate clear plans for execution of change programs. we rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of salesforce. our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the salesforce platform. overview of the role we are currently seeking an account partner to join our growing professional services - sales team within customer success group (csg). our account partners act as trusted advisors to our customers by providing execution excellence, demonstrating intimate knowledge of their business, and d...
About netskope today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. we realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started netskope to redefine cloud, network and data security. since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in santa clara, st. louis, bangalore, london, paris, melbourne, taipei, and tokyo. our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. from catered lunches and office celebrations to employee recognition events and social professional groups such as the awesome women of netskope (awon), we strive to keep work fun, supportive and interactive.visit us at please follow us on and twitter. about the position: we are seeking a motivated and experienced program manager to join our dynamic operations team which supports netskope’s customer solutions group (csg). as a program manager, you will play a crucial role that often spans project management, program management, process optimization, system management, and data analytics. leveraging your expertise across these different disciplines, you will be responsible for partnering with functional teams, such as technical support, customer success, partner success, education, and professional services, to drive results t...
About netskope today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. we realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started netskope to redefine cloud, network and data security. since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in santa clara, st. louis, bangalore, london, paris, melbourne, taipei, and tokyo. our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. from catered lunches and office celebrations to employee recognition events and social professional groups such as the awesome women of netskope (awon), we strive to keep work fun, supportive and interactive. visit us at netskope careers. please follow us on linkedin and twitter@netskope. about the position: we are seeking a motivated and experienced program manager to join our dynamic operations team which supports netskope’s customer solutions group (csg). as a program manager, you will play a crucial role that often spans project management, program management, process optimization, system management, and data analytics. leveraging your expertise across these different disciplines, you will be responsible for partnering with functional teams, such as technical support, customer success, partner success, education, and prof...
About netskope today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. we realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started netskope to redefine cloud, network and data security. since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in santa clara, st. louis, bangalore, london, paris, melbourne, taipei, and tokyo. our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. from catered lunches and office celebrations to employee recognition events and social professional groups such as the awesome women of netskope (awon), we strive to keep work fun, supportive and interactive.visit us at please follow us on and twitter. about the job: we are looking for an exceptional data analyst to join our customer solution group (csg), supporting our post-sales teams - support, services, and success. as a data analyst, you will play a pivotal role in driving analysis and providing valuable insights to the business, empowering data-driven decision-making and enhancing customer satisfaction. responsibilities: drive end-to-end analytical development - from consulting with the business to understand requirements, translating their needs into an analytical problem, performing the analysis, and delivering result...
Company description join nielseniq|netquest and help us shape tomorrow. as an niq company, we are the world's leading consumer intelligence firm, delivering the full view on consumer behavior. we work to enable manufacturers and retailers better understand what consumers really want. our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet. we are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and ai. if you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story. job description next time you go shopping, think about this: what if brands asked for your opinion on their products before they put them on the shelf? wouldn't that be nice? at netquest we give voice to the consumers enabling them to shape the products and services of tomorrow. how? we deliver consumers' genuine opinions and data to help companies create better products for you. we're now looking for a data engineer to join our data team. we have to cover the three main specialties at the data field: data science, data analytics and data engineering. today we have covered all the current needs in each field but we are looking for a boost in the data engineering part, looking to the future, by adding a person who provides us experience and knowledge about doing things ...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo